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Icertis Contract Management (ICM) is a secure, scalable and integrated platform for contract lifecycle management. It transforms contracts into strategic business assets, giving global enterprises powerful new capabilities to increase compliance, improve governance, enhance user productivity, control costs, maximize ROI and mitigate risks.
ICM is available both as a Cloud (Web) offering and a Mobile application. The mobile version in an innovative, easy-to-use, and convenient platform that provides a subset of the features available on the Cloud platform. It allows you to quickly and easily access Agreements, Requests, Tasks and Commitments that you are authorized to view and perform key actions on them. You can approve or reject Agreements/Requests, or delegate tasks, anytime, anywhere from your mobile devices.
The ICM Mobile application must be configured at the backend by Icertis before you can begin using it. If you have any issues logging in, please contact Icertis Customer Success.
To install the ICM Mobile Application, your mobile device must meet the following minimum requirements:
● Android: Android 4.2 or later. The mobile application is not supported on custom Android operating systems.
● iPhone: iOS 8.0 or later.
ICM has extended support for Microsoft Intune in Mobile Application Management (MAM).
ICM employees, customers and partners use mobile devices for personal and professional tasks. While ensuring productivity, Icertis also wants to prevent data loss, both - intentional and unintentional. The MAM app protection policies allow users to manage and protect their organization's data within an application.
The ICM Mobile App which is available in the App/Play Store is ready to use for app protection policies but not for app configuration policies.
Microsoft Intune is a scalable cloud service architecture that leverages cloud for insights and baselines for our security policies and configuration settings. It helps safeguard data that is not managed by ICM and used by employees, customers or partners to access work files.
The key benefits of making ICM MS Intune-compatible include:
o Entering a pin to open the App in work context
o Controlling the sharing of data between Apps
o Preventing the saving of company App data to a personal storage location
o Entering a pin to access the device
o Deploying managed apps to the device
o Deploying apps to devices through your MDM solution
Administrators can configure the ICM Mobile app as a managed app using Intune configuration policies.
To avail the benefits of Intune MAM settings, users will have to download the ICM app from the Intune store set by the ICM Administrator and set company portal policies on their mobile phones.
Administrators can now:
Refer to the ICM Mobile App Management support using Microsoft Intune configuration guide for details.
The system URL is pre-configured for users who have downloaded the ICM Mobile App from the Intune store set by the ICM Administrator and set company portal policies on their mobile phones. Please refer to the ICM Mobile App Management Support using Microsoft Intune config guide for more details on setting Company Portal Policies on your mobile phones.
When the user logs out of the ICM app from SETTINGS, the ICM App login page opens.
To download the mobile application:
1. Open the App Store.
2. Search for Icertis Contract Management or ICM.
3. Click Get on your device to download the ICM application.
To login to the mobile application:
1. Tap the icon on your device to launch the ICM application.
2. Enter your credentials in the fields. There are two ways of doing this:
3. Tap SAVE.
The system authenticates your credentials. On successful authentication, the application opens on your mobile displaying the Dashboard screen.
The Mobile Application offers the following features:
The following features are configurable (to show/hide) on the ICM Mobile application:
The Dashboard is the first screen you see on successfully logging on to the mobile application. Here, you will see the Carousel, Saved searches, Free Text search, and Notifications. The dashboard allows you to easily access critical information and perform tasks that are important by saving your searches and viewing notifications on the main screen itself.
The ICM mobile application shows a list of Tasks that are associated with the Agreement and Request entity types.
Tasks can be filtered into the following categories:
The Commitments tab allows you to manage your Commitments using the mobile application. Only authorized users can view this tab.
To take action on a Commitment:
1. Tap the Take action on commitment button to open the Add action details screen.
2. Enter information for the Action Taken, Action Date, Remarks and Achieved Value fields.
3. Select a Commitment Status from the dropdown.
4. Tap the Save button to complete the action.
5. On tapping the Save button, an Alert popup Commitment will not be editable anymore. Do you want to continue? will be displayed. Select the Yes or No action, as applicable.
Agreements and Requests can be searched using various search options.
All searches performed in ICM are case-insensitive, hence the characters can be entered in upper and/or lower case.
The following search options are available for Agreements and Requests:
To apply the Faceted search:
To apply the Free Text search:
To apply the Saved search:
To save Agreements/Requests as Favorites:
ICM Mobile application displays a list of Agreements that you are authorized to view.
The Agreement Details tab allows you to view the details of your Agreement using the mobile application.
Key Features
The Associations tab lists the Associations available for a particular Agreement.
Key Features
The Commitments tab lists the Commitments available for a particular Agreement.
Key Features
Tapping the Agreement Add Note tab displays details of the Notes.
Key Features
Tapping the Agreement/Request History tab displays the history of the particular Agreement/Request.
Key Features
Tapping the Agreement/Request displays a number of actions that you can perform for the particular Agreement/Request.
Key Features
To approve an Agreement/Request:
Agreement/Request Reject Action
To reject an Agreement/Request:
Agreement Remove Me Action
To remove an Agreement/Request:
The Requests Tab allows you to manage your Requests using the mobile application.
The ICM mobile application supports the following actions for Requests:
The Settings Tab allows you to manage the settings of the application or auto delegate tasks.
To add a new Auto delegation:
The Notifications screen lists the notifications for your Agreements and Requests.
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