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The 7.9 Release introduces significant enhancements to the Icertis Contract Management (ICM) platform. It strives to improve user experience and intuitiveness by continually improving ICM functionalities and user interface.
The key enhancements of this release include:
These Release Notes provide an overview of enhancements to ICM and the ICM Experience for Integrations. Refer to the detailed Wiki documentation for explanation and capabilities of these and all other ICM features and functionalities.
ICM offers the ability to determine the Application type (Contracting, Sourcing, Proposal, Obligation Management, and Supplier Lifecycle Management) when creating a contract type. This is possible with the inclusion of two new choice type attributes, Business Application Type and Business Application Category at the contract type level. This feature helps effortlessly drive business applications on the ICM platform. These attributes are applicable for agreements and associated document contract types, after the business application is enabled through a technical configuration. The access privileges for business applications such as Sourcing, are driven through Security Groups.
Previously, stakeholders involved in the contracting/sourcing process used to communicate via external tools such as Email, Skype, etc. Managing these conversations that involved multiple stakeholders and multiple discussions was a cumbersome task. With this release, ICM has eliminated the need to use external tools and created a dedicated space available within the agreement itself.
To collaborate, multiple stakeholders involved in the contracting/sourcing process can:
This can be achieved by setting the Enable Collaboration flag to Yes for the agreement contract type, which displays a Collaboration tab on the agreement Details page. To prevent data loss, once Collaboration is enabled for a contract type, it cannot be disabled.
With this release, ICM now supports the ability to apply nested filters to search entities. This allows users to derive out-of-the-box saved search KPIs that help them manage agreements and amendments easily. For example, you can search for all agreements where John Doe is present in the agreement as the deviation approver by nesting of filters.
You can search and filter agreements based on any user roles using the following Categories – Team Member: Role Name, Is Group, Role Display Name, and User Name.
408644 – Google cloud Pub/Sub support
ICM has introduced out-of-the-box support for Google Pub/Sub (which is a fully managed real-time messaging service provided by Google Cloud) for ICM internal communication and also for any third party integrations.
In ICM, the Message Pull option is used to receive messages from Pub/Sub. This change is transparent for ICM and there is no change as to how the communication between ICM Application (UI/API/Task) is perpetual.
452265 – Ability to compare any two versions of the agreement document
Previously, users could only see the comparison between the last and the current version of the agreement document version. This functionality has now been enhanced and is accomplished through the Compare Documents icon on the agreement Details page, so that the user can compare any two of the available versions of the agreement as required.
Note: The agreement document version comparison always takes place between a higher version on the right panel and a lower version on the left panel.
428153 – Promote to Production (P2P) enhancements – beta version
The beta version of the Promote to Production tool is now enabled. This functionality, provided to administrators, can promote ICM configurations/modifications that are made to ICM configurations in pre-production environments to production environments.
This tool provides support for contract types, contract type attributes, clauses and templates (along with the documents), notification templates, rules, masterdata, users, user groups and security groups. The elastic search sync is also supported by the tool.
Note: This tool does not support the movement of agreements and amendments.
384321 – Ability to compare Associations tagged as a Table across versions
When a user uploads a new version of the document, ICM provides the ability to compare the changes in clause language or the attributes. Version-wise changed history is also stored in the Versions section on the Details page.
With this release, modifications made to associations or saved search that were tagged as a table in a template (such as adding or removing rows/columns or changing the values in individual cells) will be visible at the time of upload as well as on the Versions tab of the agreement document. This will allow the contract negotiator to make informed decisions accordingly. ICM Scribe has also been enhanced to support this capability, but provides limited information.
Note: Deviation tracking and syncing back of the changed table data to the respective association instances is not supported. Table comparison is only shown when cell values get changed, not when empty cells get added or removed.
408652 – Displaying an announcement banner
ICM has now improved user experience by providing the capability of displaying a scrolling banner message to inform users of a scheduled event or an announcement. For example, you can inform users that a maintenance activity is scheduled in 24 hours. A banner will scroll at the top of the ICM window alerting the users of the downtime, so that they can plan their work accordingly.
This can be achieved through Application Settings by toggling the Show announcement banner field to Yes and entering the message to be displayed in the Announcement message box.
456074/439569/439668/467828 – Enhancements to Bulk Upload - beta version
The beta version of the Bulk Upload functionality has been enhanced. This allows you to:
382235 – Default dashboards in advanced analytics
With this release, in an effort to improve advanced analytics usability, additional functionalities have been added and some changes have been made.
Default Dashboards are now available in the Advanced Analytics section. The Advanced Analytics tile now displays the following 3 tabs:
288372 – Inclusion of clauses and clause properties in search facets
ICM has further enhanced the search capabilities by allowing searches on agreements, amendments, and advanced search based on clause usage. This allows users to prioritize the agreements they plan to work on based on clause usage, thus being able to tackle high-risk agreements first and mitigating risks.
You can now search and filter agreements using the following clause categories: Clause Group, Clause Language, Clause Name, Is Alternate Clause, Is Dependent Clause, Is Deviated, Is Editable, Is Mandatory, Perform Deviation Analysis, Primary Clause, and Clause Code.
Note: Clause Description, Clause Text, Linked Primary Clauses, Clause Status, Linked Primary Template Clause, and search based on clause text area are not supported in clause categories.
397346 – Ability to create a rule with Has A Value condition
With this release, the Has A Value condition has been enhanced to include all data types and system defined attributes such that rules can be set up for an attribute having any value.
For example, you want to set up a rule so that an approver John Doe should approve the contract if a discount is applicable to it, irrespective of the value of the discount. Then, user can add a rule using the Has A Value condition, such that John Doe is added as an approver if the discount has a value of 5%, 10% or whatever value is desired.
Earlier this condition supported only a limited set of user defined and system attributes, but now it has been enhanced to support all data types and additional system attributes. It is now also available for the following contract type attributes and data types: Contract Type Lookup, Contract Type Multi-Select Lookup, Choice, Multi-Select Choice, Number, Currency, Percentage, Date, DateTime, and URL. In addition, it is also available for system attributes such as Template Name and Type Of Paper.
408653 – Enhancing rules to support power set conditions for multi-select data
Currently, ICM supports only the Contains/Does Not Contain conditions for multi-select data. The Contains operator does not check whether all selected values of the attribute are a subset of expected values, but only checks for any one of them. Thus, when the rules were evaluated, even the templates, approvers, clauses, etc. that are not required to get executed.
To avoid this confusion, rules have been further augmented so that the user can configure conditions for power sets (i.e. cases where the user wants a rule to be executed only if the entity field contains a subset of the configured values). This is achieved by introducing the new operator, Subset of, which is applicable only to multi-select lookup that supports evaluation of string, number, user, percentage and email data types.
Let’s consider the example of a template selection rule to select multiple products using the Subset of the operator. Suppose, the rule is defined such that Template 1 should be selected if the selection is a subset of Products A, B, C, then:
419834 – Localization of masterdata attributes to support bilingual agreements/templates
Earlier, ICM did not directly support bilingual agreements and templates. As a result, users had to tag multiple attributes in a template for different languages, thereby ending up duplicating multiple attributes in a contract type.
To simplify this process and facilitate bilingual templates, ICM has introduced the ability to tag the same masterdata localized attribute multiple times for different languages which can be tagged in a bilingual template. This allows the user to manage the same attribute with a different language in the same template or agreement. The support for bilingual templates allows the user to specify the second language for the template and also be able to tag localized attributes in the template with the second language.
Note:
The beta version of the Legacy Upload functionality now provides an option to upload templates and clauses in bulk. This allows users to upload templates, template metadata, extended template entity metadata, template variables, template team, clauses, clause metadata and clause team. It also supports auto-tagging in templates and clauses of template variables, contract type attributes, associations, signatories and clauses.
Note: To enable auto-tagging, the details need to be provided in a set format/syntax.
397327 – Ability to drive dependency of template variables on agreement attributes
With this release, ICM has extended support to template variables being conditional to the value of the attributes that are part of a contract type. The user can track the dependency between the contract type attribute and template variable as well as eliminate the creation of duplicate attributes between them.
This can be achieved by any user with Manage access on Template Management tile by enabling the Is Conditional flag for each template variable when creating or editing a template. When the Is Conditional flag is On, a user is able to set a dependent condition on the template variable by using Depends on Contract Type Attribute (set to On) and its related conditions - Depends On Attribute drop-down and Depends On Value field. The following conditions decide the dependency between the template variable and contract type attribute:
For each selected attribute from Depends On Attribute drop-down list, the user can then enter the Depends On Value that will drive the dependency.
386571 – Enhancements in AI Apps
With the 7.9 release, the Negotiate AI, Obligation AI and Visualize AI apps have been further enhanced to improve their usability. These apps are available in ICM through a technical configuration. These apps are available in ICM through a technical configuration.
While negotiating a particular clause, the contract negotiator would like to quickly find similar clauses in contracts that have already been executed to be able to make informed decisions. This also applies to the agreement as a whole where the negotiator can refer to historical data from similar agreements.
With this release, the following options are provided within the Add-in so that the user can:
Note:
Often business is interested in finding certain types of obligations only. Our ML based obligation discovery finds all the obligations available in the document. In this release, we have enhanced Obligation AI to discover only the specific obligations from the agreement document. One of the most important aspects of ML algorithms is having the ability to learn from the users actions. In this release, we have enhanced the Obligation AI to immediately learn from user actions.
With this release, the user can:
With this release, we support implementation of custom visualization using the following methods:
With this release, the Discover AI app has been further enhanced to include Table discovery. Along with clause and metadata, ICM now also extracts tables (including information such as SLAs, price list, etc.) in agreements and displays them on the Table Discovery tab (on the Details page).
ICM tries to match the discovered table(s) with the associated contract types of the agreement. If a strong match is found, then the table is tagged with that associated contract type, and the table columns are also matched with the attributes of that associated contract type. You can then take relevant action such as creating new instances of the associations. Automatically recognizing table data inside the agreements saves a lot of manual labor of identifying and tagging the data correctly. The table discovery allows you to:
334171 – Enhancements in Email Outlook Plugin (.JS version)
With this release, a new .JS version of the ICM Outlook plugin has been introduced. The overall turnaround time for authoring is reduced as the user no longer needs to download the documents received over email to the local machine, then switch applications and log on to ICM, search the agreement and then upload the documents.
The provisioned user can now:
The configuration of the Outlook Add-in is driven by the masterdata, whereas the list of agreements and their details are configured by the saved searches. You can configure multiple saved searches. The Outlook Add-in (.JS version) is supported on 2 different platforms:
275838 – Extended support for user's preferred time zone settings in reports
Previously, all the date related columns and parameters in all ICM reports were displayed in the UTC time zone, in the mm/dd/yyyy format. ICM allowed users to set the date and time format as per their preferred locale settings. With this release, all reports will display the date and time as per the Time Zone set by the user in the user preferences.
However, the following points need to be noted:
385409 – Additional reports added to KPIs
In addition to the reports that are already available on the Dashboard as KPIs (Agreement Deviation Report, Agreements Pending Approval Report, Agreements Pending Execution Reports, Average Agreement Turn Around Time Report, Clauses Pending Approval Report, Expiring Agreement Report, and Templates Pending Approval Report), users can now also add the reports shown in the table below. This can be achieved by providing access through Security Groups.
For example, the Signature Type Report KPI depicts the percentage of electronic signatures in ICM. If the number of electronic signatures is 6 and the number of manual signatures is 83, then the KPI is calculated as 6/83+6 = 6/89 (total number of agreements). Therefore, the percentage of electronic signatures displayed on the KPI tile on the Dashboard is 6 (rounded off to nearest digit).
370460 – ICM Bot integration with MS Teams
By integrating ICM Bot platform with MS Teams, users can collaborate for contract authoring, negotiations, etc. This not only provides a better, seamless user experience, but also helps to discuss ideas, and in turn significantly improve the cycle time.
Through this integration, we support:
Note: Setting up ICM Bot is done through a technical configuration.
348588 – Configuring field set from Salesforce to ICM using Rest API
With this release, a new field called Field Set Name has been introduced that can be configured using the Configuration page which is accessible through the managed application available in Salesforce AppExchange. When the integration is triggered from Salesforce, the adapter can read the metadata and send only the attributes defined for the entity field set. If the field set is not defined, the adapter sends all the attributes for that entity.
Note: It is necessary to create a new field set for every Salesforce entity. The field set determines the fields that the user can edit in a particular Salesforce entity instead of having to select each field individually. For example, a field set created for an Opportunity can have fields such as Opportunity Name, Opportunity ID, etc.
397315 – Create mapping between template variable for agreements and SFDC fields
The ICM Salesforce adapter allows mapping of Salesforce entities and their attributes to be integrated with ICM for data flow from Salesforce to ICM (forward sync) as well as ICM to Salesforce (reverse sync). This was previously done using Client App Entity Mapping on the Masterdata Configuration page which allows mapping the ICM Attributes from contract types, but not from agreement templates.
With this release, administrators can now use attributes defined at template level to store critical external data as part of the Agreement and sync with Salesforce, thus avoiding data duplication and redundancy in the process.
384529 – Executed PDF from ICM to Workday
Customers using Workday ERP application to manage their procure-to-pay process want to have end-to-end integration to Icertis Contract Management (ICM) platform for managing their procurement process. The Icertis platform already supports integration to Workday Financials and HCM via an adapter. As part of this integration, contracts authored in the ICM platform can be sent to Workday via the adapter and attached to Workday contracts in the .docx format.
Now, with the help of Event based configuration in the adapter, it is possible to send the agreement document in .PDF or .docx format to Workday for a specific event.
344436 – Support for Print, sign and upload (wet signed copy) and sync back in ICM
Adobe Sign provides users the capability of signing documents manually using the Print, sign and upload option. However, earlier when the agreement document was wet signed and uploaded, it did not get synced back to ICM, and the agreement would get blocked in that state. With this release, ICM supports syncing back the signed agreement document and changed status, so that the user can proceed with the workflow as expected.
Note:
The Icertis Contract Management base system can be accessed from any device with an Internet connection and a supported Internet browser. Not all features may be available in all the environments and specific customer environments may have other requirements. The software and hardware requirements for client system as well as mobile application are listed in the table below.
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