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The 7.10 Release introduces significant enhancements to the Icertis Contract Management (ICM) platform. It strives to improve user experience, intelligence, analytics and intuitiveness by continually improving ICM functionalities and the user interface.
The key enhancements of this release include:
These release notes provide an overview of the enhancements to ICM and the ICM experience for integrations. Please see the technical requirements and known issues for the release in this document. Refer to the detailed Wiki documentation for the explanation and capabilities of these and all other ICM features and functionalities.
494917 – The revamped and enhanced ICM Obligation Management Application
492738 – Support for System for Cross-domain Identity Management
ICM is now providing support for System for Cross-domain Identity Management (SCIM), which is an open standard protocol to automate the provisioning and deprovisioning of users. This framework allows exchange of user identity and user group information between identity providers (such as OKTA) and service providers (such as ICM – SaaS-based application). As a single system is used to manage permissions and groups, and data is transferred automatically, the risk of error is considerably reduced. This makes user management simpler and easier for customers.
OKTA integrates various applications into its service, and you simply deploy these pre-integrated applications to your users as necessary. For example, OKTA uses the SCIM application to provision users or user groups in ICM. To provision or deprovision ICM users, the OKTA Administrator first needs to create and configure an application which supports the SCIM protocol.
Note: ICM only supports SCIM 2.0 version.
Previously, ICM customers were facing challenges in sharing the same agreement document uploaded across ICM instances due to compatibility issues between different ICM instances. ICM is now supporting this compatibility between different instances so that a Word document downloaded from one ICM instance can be uploaded to another ICM instance.
ICM now also supports document assembly, data sync (of metadata, clauses, etc.) of the agreement document that are modified in the other ICM instance (non-owner) and uploaded back to the original instance (owner) where it was generated. ICM displays the standard validations alerting the owner of the changes made in the other instance.
Note: Reverse sync, clause deviation and document assembly are not supported for the non-owner; only the document version is incremented.
The ICM Word Add-in (Icertis Experience for Word (.JS version) and .Net version) now support this functionality.
467108 – Support for arithmetic calculation and logical validation
ICM now provides an inbuilt capability to define arithmetic calculations and logical validations for attributes at the contract type level (agreement, contract request, association and masterdata).
This is achieved by Administrators by setting the Enable Expressions flag to On for the selected attribute while configuring the contract type. The Expressions section has the EXPR1, Result Expression, Validate Expression, and Validate Message fields to define calculations and set validations. The arithmetic calculations are supported for attributes of the Number, Currency, Percentage, and Date data type.
The following types of validations are now supported:
Furthermore, the arithmetic calculation will be supported from ICM Word Add-in by reverse sync of the tagged attribute values in Word Add-in (.Net and .JS versions). This is achieved by setting up event based rules in ICM to trigger the automatic calculation.
536020 – Addition of action buttons on the Deviations tab
In this release, the ApproveAll, RejectAll and ClearAll buttons have been added on the Deviations tab of the agreement Details page to approve, reject or clear the selected deviations respectively.
This makes it easier for the user to take actions on multiple deviations of the agreement in one go, considerably reducing the effort of approving, rejecting or clearing each one individually.
Limitations of the Activity Panel:
500813 – Preventing closure of documents while working with Word Add in (.Net version)
Previously, while performing tasks such as canceling the Create Template or Manage Template actions, or saving a template, using the Word Add-in (.Net version), would close all other Word documents that were also open.
With this release, this user experience has been improved so that only the document where the action has been initiated closes, thus preventing closure of other documents and hence any loss of data.
488906 – Enhancements in NegotiateAI app
The NegotiateAI app helps users identify and discover attributes and clauses in third party documents when opened using Icertis Experience for Word.
Previously, the discovery of only String, Number, Boolean, Text Area, Currency, Choice and Email attribute data types were supported. ICM now also supports the discovery of Lookup Cascade, Date, Percentage and User attribute data types, as well as validations for mandatory and invalid attribute values for all the supported data types, eligibility of contract types for AI discovery, etc.
NegotiateAI now supports both own and third party type of paper.
465878 – Inbuilt discovery of attributes and clauses
Previously, discovering attributes and clauses in agreement documents of customers was time consuming as it required retraining of the algorithms from scratch, causing delay in deployment of services.
Now, ICM has an inbuilt discovery model that helps to automatically extract and discover the most common attributes and clauses in agreements besides enhancing clause delineation in third party contracts. This facilitates the prediction of accurate clause categories and capturing the right metadata within clauses. This improves contract turnaround time and quality of results, thus leading to improved user experience.
The inbuilt discovery model supports the discovery of the following predefined attributes and clauses in any MSA, NDA and SOW third party paper contract types:
Note: The Contract Value attribute supports the following currencies - USD, CAD, EUR, INR and CAN
465886 – Support for own paper in DiscoverAI, ObligationAI, NegotiateAI apps
ICM already leverages the DiscoverAI app to discover attributes, clauses, tables and obligations in agreements created using third party paper type.
Now, ICM has extended the support to discover attributes, clauses, tables and obligations in agreements created using own paper type, and tagging the attributes and clauses to the original agreement document. This helps convert unstructured documents into structured agreements, making it easier to manage them as well as increase compliance.
Note:
In addition, the following enhancements have been made in the Icertis Experience for Word (Add-in):
Note:
465891 – UI/UX enhancements to DiscoverAI and ObligationAI apps
The following enhancements have been made in the DiscoverAI and ObligationAI apps to improve their usability as well as provide users an easier and more intuitive navigation experience.
465887 – Table discovery support for PDFs in DiscoverAI app
ICM already supports table discovery in agreements in the .docx format. Now, table discovery is also possible in agreements in the .pdf format.
Automatically recognizing the table data eliminates the manual process of having to review third party PDF agreements and identify tables in them.
The table discovery in PDF agreements may not work well with:
465890 – Support for finding non-tagged clauses in agreements in the NegotiateAI app
ICM already supports identifying similar clauses (tagged) in executed agreements, which makes it easier for negotiators to quickly identify such clauses for faster and better decision making. In third party or legacy agreements, clauses are not tagged. Thus, these clauses do not appear in the clause similarity results and users may miss important insights in such agreements.
Now, we have enhanced Similar Clause Discovery functionality to find similar clauses or text which may not be tagged as ICM clauses in agreements, in both third party and own type of paper.
488905 – Introducing the Clause and Deviation Insights Reports in Advanced Analytics, and DiscoverAI and NegotiateAI apps
Negotiators are more likely to depend on their domain knowledge and expertise when reviewing agreements. However, this knowledge is not transferrable as it is solely based on their experience. As a result of this, new negotiators reviewing similar agreements may not negotiate optimally because of the lack of historical data or expertise, often causing delay in approvals.
Now, the availability of essential insights and trends such as cycle times, deviations and other metrics help predict the outcome of the negotiation, like the clauses that are likely to be approved quickly and the ones that may require more negotiation. Negotiators are able to leverage historical data and contextual insights on the cycle time required to close agreements for faster and smarter negotiations. This helps them make timely, informed decisions.
Clause Insights
460568 – Enhancement to the Power BI Dashboard
To improve advanced analytics capabilities, this release offers the following enhancements to the Power BI dashboard:
Even though the filter changes apply to all the 3 Power BI dashboard tabs - Business Summary, Legal Summary and Legal Details, it is restricted to the following charts:
Business Summary:
Note: Since we are applying the Executed and Superseded filter to all charts except Total Agreement Value Pending Execution ($), the common filter Agreement Status at the page level is removed from the Business Summary dashboard.
Legal Summary:
Legal Details:
467171 – Mapping between template variables for amendments and SFDC fields
The ICM-Salesforce adapter already supports the use of variables defined at the template level to store data as part of the agreement and sync it with Salesforce, thus avoiding data duplication and redundancy in the process.
With this release, ICM has extended support to use template variables for storing data as part of amendments by allowing mapping of a list of ICM amendment template variables to Salesforce object attributes.
The following integrations are supported:
381768 – ICM-Workday adapter support for amendments and supplier contract termination
Previously, the ICM-Workday integration supported only creation of Supplier contract agreements.
With this release, the ICM-Workday adapter has been enhanced to support:
These enhancements save time and avoid data duplication, as the updates made on the ICM side are reflected in Workday.
404676 – ICM-Workday Adapter support for mapping of multi-level array type attributes
Workday has many multi-level array type attributes; however, the previous ICM-Workday adapter supported mapping of only single level attributes with ICM.
Now, the ICM-Workday adapter extends support to allow mapping of multi-level array type attributes from Workday to ICM and vice versa.
Administrators can now:
Note: The multi-level array type attributes are supported only for supplier contracts.
The Icertis Contract Management base system can be accessed from any device with an Internet connection and a supported Internet browser. Not all features may be available on all environments. Specific customer environments may have other requirements. The software and hardware requirements for client system as well as mobile application are listed in the table below:
540450 – Obligations get inherited to parent MSA if two-way linkage is configured
In this release, support for two-way linkages is not supported.
If two-way linkage is enabled, then Obligations get inherited from child agreement contract type (SOW) to parent agreement (MSA) on their approval, and there is an infinite loop.
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