Icertis Experience for Workday[edit]


= Icertis Experience for Workday =

Icertis Experience for Workday is a highly configurable and comprehensive solution that enables data synchronizing capabilities for mapping business objects between ICM and Workday. ICM integration with Workday provides a seamless user experience to work with the business data from both ICM and Workday.

This integration gives ICM the capabilities to tag Worker Data (for example, Employee ID, Employee Name, etc.) and Worker Role, and map them to the relevant ICM user attributes which can be referred and used across application as required.<br/> Icertis Experience for Workday supports following sample use cases:&nbsp;

*Create Supplier Contracts in ICM that allows negotiating and managing the Contract through ICM, but only tracking the status in Workday 
*Synchronize the amended and renewed Supplier Contracts from Icertis to Workday 

Icertis Experience for Workday offers many benefits:&nbsp;

*&nbsp;Measure supplier performance with access to more detailed information&nbsp; 
*&nbsp;Manage the entire process throughout the entire life-cycle of the Agreement<br/> &nbsp; 

== ICM Side Configuration ==

Use the Configuration tile in the ICM application to specify the mapping details between Workday and ICM by creating Masterdata records for mapping entities. Data Mapping involves the following two primary tasks:&nbsp;

*Creating Masterdata Contract Type 
*Creating Masterdata records for mapping entities&nbsp;<br/> &nbsp; 

&nbsp;

=== Creating a Masterdata Contract Type&nbsp; ===

Masterdata Contract Type is the core data that changes less frequently and has a unique ID associated with it. For example, Employee Records can be a Masterdata Contract Type and Employee ID can be an attribute associated to that Masterdata Contract Type.<br/> 1.&nbsp;'''Log on''' to the ICM application.

2.&nbsp;'''Click''' ''Configuration >&nbsp;Create Contract Type'' on Dashboard.&nbsp;
<div class="image-green-border">[[File:7.12 Salesforce ICM 03.PNG|720px|7.12 Salesforce ICM 03.PNG]]</div> 
The ''Select Contract Type ''page opens and shows the following options:

*Agreement 
*Associated Document 
*Masterdata 
*Contract Request&nbsp; 

4.&nbsp;'''Select''' Masterdata on the Select Contract Type page and click Next. The Create Contract Type page opens, which consists of these five sections:

*Details 
*Attributes 
*Display Preference 
*Team 
*Verify 

Each of these sections is described in detail below.

<br/> '''Details'''<br/> Enter the following basic details of the Masterdata in this section:&nbsp;

*Contract Type Name: '''Type''' the name in this field as Client App Cross Reference Mapping. Note that Client App Cross Reference Mapping is an example provided here for the list of Masterdata you need to create. This Contract Type is used for mapping entities between ICM and Workday. 
*Contract Type Code: Every Contract Type is assigned a unique ID known as Contract Type Code. The Contract Type Code is generated automatically when you create the Contract Type.&nbsp; 
*Enable Approval Workflow: '''Select''' ''Yes'' to enable the approval workflow.&nbsp; 
*Two Column Attribute Layout: Select Yes to enable a two-column attribute layout 

'''Attributes'''

This section captures important details of the Masterdata you are creating. The integration between ICM and Workday is restricted to the attributes listed below.&nbsp;

'''Click&nbsp;'''the plus icon to create them:&nbsp;

*Name 
*Client Name 
*ICM Entity Name 
*Client Entity Name 
*ICM Attribute Name 
*ICM Relationship Key 
*Client Reference Key 
<div class="note-box">'''Note''': If any of the attributes mentioned above already exist, use the&nbsp;arrow to move them to the Selected Attribute list.&nbsp;</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:Workday-SelectAttribute-SP6.png|720px|RTENOTITLE]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">While creating each of the above attributes, ensure that you retain the following default settings:</div> 
*Data Type: String 
*Is Default: Off&nbsp; 
*Is Editable: On 
*Is Mandatory: Select Off 
*Tracking Attribute: Off 
*Is Unique: Off&nbsp; 
*Defined by Rule: Off&nbsp; 
*Is Inherit: Off 
*Is Searchable: On&nbsp; 
*Is Conditional: Off 
*Is Lookup: Off&nbsp; 
*Is Localized: Off<br/> &nbsp; 

'''Display Preference'''

'''Select''' any four attributes that you want to display on the agreement tile view and agreement details view and '''click''' ''Next''. The ''Team'' section is displayed.&nbsp;
<div class="image-green-border">[[File:Workday-DisplayPreference-SP6.png|720px|RTENOTITLE]]</div> 
'''Team'''

This section shows the existing team members along with their roles for the Masterdata Contract Type.

'''Click''' the plus icon&nbsp;to add a user with the Approver role to the Contract Type Masterdata team.
<div class="image-green-border">'''Verify'''</div> 
This is the final section for creating the Contract Type Masterdata. It displays only the sections and attributes that you used to create this Masterdata Contract Type.&nbsp;

1.'''Verify''' the information you entered in the previous sections. You can go back and make changes or '''click''' ''Create''.<br/> 2.&nbsp;'''Send''' the Contract Type for approval.<br/> 3.&nbsp;After Masterdata is approved, publish the Masterdata Contract Type to make it available for Agreement creation.<br/> &nbsp;

== Creating Masterdata records for mapping entities ==

ICM integrates with Workday and provides capability of synchronizing important Masterdata from Workday to ICM through a technical configuration. This list of Masterdata includes:<br/> •&nbsp;&nbsp; &nbsp;Supplier<br/> •&nbsp;&nbsp; &nbsp;Payment Terms<br/> •&nbsp;&nbsp; &nbsp;Payment Type<br/> •&nbsp;&nbsp; &nbsp;Purchase Items<br/> The synchronized Masterdata can be used and referred across ICM application as required. For example, Supplier Masterdata can be used while creating supplier type contracts in ICM.

You can create Masterdata records for mapping the entities between ICM and Workday.

&nbsp;

=== Creating Client App Cross Reference Mapping ===

1. '''Log on''' to the ICM application.<br/> 2. '''Click''' ''Configuration >&nbsp;Masterdata''&nbsp;>&nbsp;''Create Masterdata&nbsp;''on ICM Dashboard. The ''Create Masterdata&nbsp;''page opens.
<div class="image-green-border">[[File:7.12 Salesforce ICM 01.PNG|720px|7.12 Salesforce ICM 01.PNG]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">2.&nbsp;Provide relevant information in the respective fields:</div> 
*Category: '''Select''' ''Default'' from this drop-down.&nbsp; 
*Masterdata: '''Select''' ''Client App Cross Reference'' from this drop-down. 
<div class="image-green-border">[[File:Workday-CreateMasterdata2--SP6.png|360px|RTENOTITLE]]</div> 
3.&nbsp;'''Click''' ''Next''. The ''Attributes'' page opens.
<div class="image-green-border">[[File:Workday-CreateMasterdata2--SP6.png|360px|RTENOTITLE]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">4.&nbsp;Provide relevant information in the respective fields:</div> 
*Client Name: Select Workday from the drop-down.&nbsp; 
*Name: Type the name of the Masterdata.&nbsp; 
*ICM Entity Name: Type the name of the Agreement for which you are creating the Masterdata. For example, ICMSupplierMaster 
*Client Entity Name: Type the name of the Entity of Workday. For example, Supplier.&nbsp; 
*ICM Reference Key: Type the ICM Reference Key value in this field. This is used to track the Masterdata in Workday that was created in ICM. For example, ICMExtSupplierId 
*Client Reference Key: Type the Reference attribute to be entered from Workday. For example, Supplier_Reference_ID. 
*External Contract Creation Criteria: Type the ICM entity metadata value that evaluates the value and creates the Contract Type. You can type @true to create the Contract Type Masterdata record and make it visible in Workday.&nbsp; 
*External Contract Creation Event: Select the appropriate event from this drop-down to enable create object in in Workday.&nbsp; 
*External Contract Update Event: Select the appropriate event from this drop-down&nbsp; 

8.&nbsp;'''Click&nbsp;'''''Save&nbsp;''after entering the details.&nbsp;


=== Creating Client App Entity Mapping ===

You can create a Masterdata record for the Contract Type Masterdata that you created earlier. This helps in mapping the entities between ICM and Workday.&nbsp;

To create a Masterdata record:<br/> 1.'''Click''' ''Configuration''&nbsp;> ''Masterdata''&nbsp;>&nbsp;''Create Masterdata'' &nbsp;on the ''Dashboard''. The ''Create Masterdata'' page opens.&nbsp;
<div class="image-green-border">[[File:7.12 Salesforce ICM 01.PNG|720px]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">2. Complete the information in the following sections.&nbsp;</div> 
*Masterdata Details 
*Attributes 

3.&nbsp;'''Click''' ''Next'' at the end of ''Masterdata Details'' section to go to the ''Attributes'' section and complete creating the Masterdata record.&nbsp;

'''Masterdata Details'''

This section displays the categories you can select and the Masterdata Contract Type for creating the Masterdata record.&nbsp;<br/> 1.&nbsp;'''Select''' the category from the drop-down list.&nbsp;<br/> 2.&nbsp;'''Select''' the Contract Type Masterdata that you created earlier. For mapping the data between ICM and Workday, '''select''' ''Client App Entity Mapping''.<br/> 3. '''Click''' ''Next''. The ''Attributes'' page opens.&nbsp;
<div class="image-green-border"><br/> [[File:Workday-CreateMasterdata-ClientAppEntityMapping-SP6.png|560px|RTENOTITLE]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">'''Attributes'''</div> <div class="image-green-border">This section shows the attributes that you created when creating the Contract Type Masterdata.&nbsp;</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:Workday-CreateMasterdata-ClientAppEntityMapping 2-SP6.png|720px|RTENOTITLE]]</div> 
4.&nbsp;'''Enter''' the following details in appropriate fields

*Masterdata Code: Every Masterdata record you create is assigned a unique ID. It is generated automatically when you create the Masterdata. 
*Client Name: This helps in defining the mapping with the external system. For example, select Workday from the Client Name drop-down to define the mapping between ICM and Workday 
*ICM Entity Name: Type the ICM Agreement Contract Type for which you are creating the mapping between ICM and Workday. 
*ICM Attribute Name: Type the ICM Attribute Name of the Contract Type Masterdata.&nbsp; 
*Client Entity Name: Workday entity name for which you are defining the mapping between ICM and Workday.&nbsp; 
*Client Attribute Name: Type the Workday side attribute name for the client entity name that you mapped. 
*Data Flow Type: Defines the direction of mapping for the data flow. You can select the following data flow type. 
**ICM to Client: '''Select''' this option if you intend to map the data from ICM to Workday.   
*Contract Events: It is used to synchronize data from ICM to Workday. You can enter the events that happen in the Contract life cycle. For example, Created, Approved and so on. If you want to send the Agreement document in .docx format, set the value as&nbsp;''Created/Published,&nbsp;''else set the value as&nbsp;''Created/Published/Updated&nbsp;''to send the Agreement document in .pdf format. 
*Applicable to: '''Select''' one of the following from this drop-down to make this Masterdata record applicable to the Main Contract and Amendment or both:&nbsp; 
**Main Contract: '''Select''' this if you want to make the ''Client App Entity Mapping'' Masterdata applicable to the main Contract. 
**Amendment: '''Select''' this if you want to make the ''Client App Entity Mapping'' Masterdata applicable to the Amendment added to the main Contract.&nbsp; 
**Both: '''Select''' this if you want to make the ''Client App Entity Mapping'' Masterdata applicable to the main contract and the Amendment added to it.   

5. '''Click''' ''Save'' to save the Masterdata record and enable mapping between ICM and Workday.


== Creating Client App Masterdata Sync&nbsp; ==

You can create a Masterdata record for the Contract Type Masterdata that you created earlier. This helps synchronize the Masterdata between Workday and ICM.&nbsp;<br/> To create a Masterdata record:<br/> 1.'''Click''' ''Configuration''&nbsp;> ''Masterdata''&nbsp;>&nbsp;''Create Masterdata&nbsp;''on the ''Dashboard''. The ''Create Masterdata'' page opens.&nbsp;
<div class="image-green-border">[[File:7.12 Salesforce ICM 01.PNG|720px]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">2. Complete the information in the following sections.&nbsp;</div> 
*Masterdata Details 
*Attributes 
<div class="image-green-border">3.&nbsp;'''Click''' ''Next'' at the end of ''Masterdata Details'' section to go to the ''Attributes'' section and complete creating the Masterdata record.&nbsp;<br/> &nbsp;</div> <div class="image-green-border">'''Masterdata Details'''</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">This section displays the categories you can select and the Masterdata Contract Type for creating the Masterdata record.&nbsp;<br/> 1.&nbsp;'''Select''' the category from the drop-down list.&nbsp;<br/> &nbsp;</div> <div class="image-green-border">[[File:Workday-CreateMasterdata-ClientAppMasterdata Sync-SP6.png|560px|RTENOTITLE]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">2.&nbsp;'''Select''' the Contract Type Masterdata that you created earlier. For mapping the data between ICM and Workday, '''select''' ''Client App Masterdata Sync''.<br/> 3. '''Click''' ''Next''. The ''Attributes'' section is displayed.&nbsp;<br/> &nbsp;</div> <div class="image-green-border">'''Attributes'''</div> <div class="image-green-border">This section shows the attributes that you created when creating the Contract Type Masterdata.</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:Workday-CreateMasterdata-ClientAppMasterdata Sync Attributes-SP6.png|720px|RTENOTITLE]]</div> 
4.&nbsp;'''Enter''' the following details in the following fields.

*Masterdata Code: Every Masterdata record you create is assigned a unique ID. It is generated automatically when you create the Masterdata. 
*Name: '''Type''' the name of the Masterdata record you are creating for mapping with Workday. Ensure that the name you give to the Masterdata record is unique and can be identified easily. For example, you can use WD_Supplier_Name for mapping:&nbsp; 
*Client Name: Defines the mapping with the external system. For example, select Workday from the Client Name drop-down to define the mapping between ICM and Workday.&nbsp; 
*ICM Entity Name: '''Type''' the ICM Agreement Contract Type for which you are creating the mapping between ICM and Workday. 
*Client Entity Name: This is the Workday side entity name for which you are defining the mapping between ICM and Workday. 
*ICM Reference Key: Type the ICM Reference Key value in this field. This is used to track the Masterdata in Workday that was created in ICM. 
*Client Reference Key: Type the Reference attribute to be entered from Workday. 
*&nbsp;Data Retrieval Filter Criteria: Select from one of the following options:&nbsp; 
**From Date: '''Select''' this option to map the data with Workday from a specific date.&nbsp; 
**From Last Run: '''Select''' this option to synchronize the data with Workday since the time this operation was last performed.   
*Data Retrieval Filter Criteria: Select from one of the following options:&nbsp;<br/> &nbsp; 
**From Date: '''Select''' this option to map the data with Workday from a specific date.&nbsp; 
**From Last Run: '''Select''' this option to synchronize the data with Workday since the time this operation was last performed.&nbsp;   

*Effective Date: '''Select''' the date using the calendar control from which the data should be mapped with Workday.


== Creating a Supplier Contract in ICM&nbsp; ==

Supplier Contract is an Agreement in which the seller promises to provide the specified goods or services to the buyer on an agreed date at the agreed price.&nbsp;<br/> The exact process of creating a Supplier Contract in ICM depends on how the workflow is implemented in your organization.&nbsp;<br/> To create a Supplier Contract in ICM:&nbsp;<br/> 1.'''Click''' ''Agreement Management''&nbsp;> ''Create Agreement&nbsp;''on the ''Dashboard''. The ''Create Agreement'' page opens.
<div class="image-green-border">[[File:7.12 Workday 01.PNG|720px]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">To create a new Agreement, provide the details in the sections mentioned below:&nbsp;</div> 
*Contract Type Details 
*Attributes 
*Select Template 
*Verify 
<div class="image-green-border">'''Contract Type Details'''</div> <div class="image-green-border"><br/> Provide the following basic details of the Agreement in this section.&nbsp;</div> 
*Category: These are used for organizing the Agreements and are created by the administrator. The drop-down shows all the categories created while creating the Contract Type. '''Select''' the desired category from this drop-down.&nbsp; 
*Contract Type Name: This shows the list of Contract Types that were created for the selected Category in the earlier step. 
*Type of Paper: '''Select''' either ''Own'' or ''Third'' party Template for creating the Agreement. Provide your own Template if you select Own type of paper. '''Select''' ''Third Party'' option when you want to create the Agreement by uploading the Template provided by the vendor.&nbsp; 

Of the four sections mentioned above, the Select Template section only appears for Own type of paper. The two options for Type of Paper are:&nbsp;

*Own: If you select ''Own'' type of paper, the ''Select Template'' section is displayed with the list of Templates available for the selected Contract Type. Note that, selecting ''Own'' Type of Paper provides you with the option to use either ''Own'' or ''Third Party'' paper for the Agreement you are creating.&nbsp; 
*Third: If you select ''Third Party'' type of paper, the ''Select Template'' section is not displayed and you will have to upload the Template provided by the vendor manually.&nbsp; 

3.&nbsp;'''Click''' ''Next''. The ''Attributes'' section is displayed.
<div class="image-green-border">[[File:Workday-CreateAgreement 2SP6.png|560px|RTENOTITLE]]</div> 
'''Attributes'''

This section captures the important details of the Agreement you are creating. The attributes appearing on this page vary according to the Contract Type you select. Following is an explanation of some of the less obvious attributes:

*Organization Unit: '''Select''' the organization unit in which you want to create this Agreement. Users within an organization unit must have specific privileges to take any action on the Agreement. For example, users with ''View'' privilege can only view the Agreement whereas users with Manage privilege can perform actions on the Agreement.&nbsp; 
*Contract Name: '''Specify''' a name for the Agreement you are creating. Note that the name must be unique and easily identifiable. This helps in tracking the Agreement easily. 
*Agreement Code: Each Agreement is assigned a unique ID known as its Agreement Code. It is generated automatically on '''clicking''' the Create button to create the Agreement 

4.&nbsp;'''Click''' ''Next''. The ''Select Template'' section is displayed.

'''Select Template'''

This section displays the Templates that are available for the selected Contract Type. This section is available only if you select ''Own'' Type of Paper while creating the agreement. '''Select''' the appropriate Template in this section and '''click''' ''Next''. The ''Verify'' section is displayed.&nbsp;
<div class="image-green-border">[[File:Workay SelectTemplate-SP6.png|360px|RTENOTITLE]]</div> 
'''Verify'''

This is the final step for creating the Agreement. It displays only the sections and attributes that you have used for creating this Agreement. Verify all the details you have entered. On this page, you can:&nbsp;

*'''Click''' ''Previous'' to go back and make changes to the Agreement. '''Click''' ''Next'' to return to this section after making the required changes and create the Agreement.&nbsp; 
*'''Click''' ''Create'' to create the Agreement. The Agreement will not be visible to anyone except the user who created it, until it is published.&nbsp; 
*'''Click''' ''Create and Publish'' to create and publish the Agreement. After publishing, other users with adequate access can search, view and take actions on the Agreement. After publishing, a ''Draft'' watermark appears on the Agreement until it is approved. 
*&nbsp;'''Click''' ''Create and Send for Approval'' to create and send the Agreement for approval. The Agreement is sent for approval to the approvers that are set by a rule on the Contract Type selected for this Agreement and the status changes to Waiting for Approval. If no rules are defined and no approvers are set, the Agreement status automatically changes to Approved. 
*'''Click''' ''Discard'' to delete the Agreement you are creating.&nbsp;


== Sending an Agreement Document from ICM to Workday ==

ICM provides the ability to send Agreement documents from ICM to Workday.&nbsp;&nbsp;You can create an Agreement using ''Own'' and ''Third Party'' Type of Paper to send the Agreement document in .docx and .pdf format from ICM to Workday.&nbsp;

=== Sending the .docx version of Agreement from ICM to Workday ===

If you have already configured sending an Agreement document in .docx or .pdf&nbsp;format, modify the Contract events and also the document format , else you must create the Client App Entity Mapping Masterdata using the steps mentioned in the&nbsp;''Creating Client App Entity Mapping&nbsp;''section.

1.&nbsp;'''Click&nbsp;'''''Configuration >&nbsp;Masterdata&nbsp;''on the&nbsp;''Dashboard.&nbsp;''The&nbsp;''Masterdata&nbsp;''page opens.
<div class="image-green-border">[[File:7.12 Salesforce ICM 01.PNG|720px]]</div> 
3.'''Click&nbsp;'''the icon next to the&nbsp;''Client App Entity Mapping&nbsp;''Masterdata.&nbsp;The&nbsp;''Client App Entity Mapping&nbsp;''page opens.
<div class="image-green-border">[[File:WD Configuration 3.png|720px|RTENOTITLE]]</div> 
4.'''Set''' the value of ''ICM Attribute Name'' Attribute as ''Contract_Assembled_Doc'' and the value of ''Client Attribute Name'' as ''Supplier_Contract_Data#Attachment_Data'' and the value of Contract Events as ''Created/ Published'' to send the Agreement document in .docx format from ICM to Workday. &nbsp; &nbsp;&nbsp;
<div class="image-green-border">[[File:Send Agreement doc to Workday.png|720px|Send Agreement doc to Workday.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="note-box">'''Note''': You can send the .docx version of Agreement to Workday only after the Agreement is published.&nbsp;</div> 
=== Sending the .pdf version of Agreement from ICM to Workday ===

If you have already configured sending an Agreement document in .docx or .pdf&nbsp;format, modify the Contract events and also the document format , else you must create the Client App Entity Mapping Masterdata using the steps mentioned in the&nbsp;''Creating Client App Entity Mapping&nbsp;''section.

To send the .pdf version of Agreement to Workday:&nbsp;

1. Repeat steps 1-3 from the Sending the .docx version of Agreement from ICM to Workday section and then perform the below step.&nbsp;

2.&nbsp;'''Set''' the value of ''ICM Attribute Name'' attribute as ''$Contract_Assembled_Pdf ''and the value of ''Client Attribute Name'' as ''Supplier_Contract_Data#Attachment_Data'' and the value of Contract Events as ''Created|Published| Updated'' to send the Agreement document in .pdf format from ICM to Workday. &nbsp;
<div class="image-green-border">[[File:Send Agreement pdf to Workday.png|720px|Send Agreement pdf to Workday.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="note-box">'''Note''': You can send the .pdf version of the Agreement to Workday only after the Agreement is approved.&nbsp;</div>

== Viewing the Supplier Contract in Workday ==

ICM&nbsp;integrates with Workday and provides capability of viewing and updating the Supplier Contracts in Workday that are originally created in ICM. When a Supplier Contract is created in ICM, it is synchronized in Workday. Any updates and amendments made to the ICM Contract are auto-synchronized and get reflected in Workday.
<div class="note-box">'''Note''': Any Amendments created in ICM will not reflect as separate amendment documents in Workday, but the main Supplier Contract will directly reflect the respective changes, and a Note will be added in Workday to indicate that the Contract has been amended in ICM.</div> 
ICM integration with Workday allows you to only view the Contract in Workday.&nbsp;After you create a Supplier Contract in ICM, you can view it in Workday using the following process:&nbsp;<br/> 1.&nbsp;'''Log on''' to Workday as an Integration System user provisioned in ICM and Workday.&nbsp;<br/> 2.&nbsp;'''Type''' Find Supplier Contract in the text box on the Welcome page. The ''Find Supplier Contracts'' page opens.&nbsp;
<div class="image-green-border"><br/> [[File:Workday-ViewSupplierContract-SP6.png|720px|RTENOTITLE]]</div> 
3.'''Type''' the Contract name you entered in ICM in the ''Contract Name'' field on ''Find Supplier Contract'' page.
<div class="image-green-border">[[File:Workday FindSupplierContact-SP6.png|360px|RTENOTITLE]]</div> 
4.&nbsp;'''Click''' ''OK''. The ''Report Criteria'' page opens showing the list of relevant Contracts.&nbsp;
<div class="image-green-border">[[File:Workday-ReportCriteria-SP6.png|720px|RTENOTITLE]]</div> 
5.&nbsp;'''Click''' the magnifying glass icon under Supplier Contract. The Contract Information page opens showing the details of the Contract created in ICM.&nbsp;
<div class="image-green-border">[[File:Workday-ViewContractInformation-SP6.png|720px|RTENOTITLE]]</div> 
=== Viewing the Agreement document in Workday ===

The .docx and .pdf are displayed under the ''Contract'' record on the ''View Supplier Contract'' page under ''Catalog Item Pricing'' section.&nbsp;

== Workday Side Configuration ==

Administrator from Workday end must create the following domain security policy permissions for creating Workday Integration security groups.<br/> Note that, the domain security policy permissions provided below are just an example of the various security policies the Workday administrator will have to create.
<div class="image-green-border"><br/> [[File:WorkdaySideConfiguration-SP6.PNG|720px|RTENOTITLE]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">
== ICM-Workday adapter support for amendments and Supplier contract termination ==

Previously, &nbsp;the ICM-Workday integration supported only creation of Supplier contract agreements.&nbsp;

With this release, the ICM-Workday adapter has been enhanced to support:

*Termination of Supplier contracts 
*Creation and updation of amendments for Supplier contracts 

These enhancements save time and avoid data duplication, as the updates made on the ICM side are reflected in Workday.

== Sending Amendments from ICM to Workday ==

The ICM-Workday integration provides the ability to automatically synchronize amendments in Workday that are created or updated in ICM.

To enable mapping between ICM and Workday, the following Masterdata Contract Types should be configured in ICM:


=== Client App Cross Reference ===

This maps ICM Supplier Contract amendments with Workday Supplier Contract entities.

To create Client App Cross Reference:

1.&nbsp;'''Click'''&nbsp;the&nbsp;''Configuration ''tile. The ''Configuration'' page opens.

2.&nbsp;'''Click'''&nbsp;the&nbsp;''Masterdata ''tile''. ''The ''Masterdata'' page opens.

3.&nbsp;'''Click'''&nbsp;the&nbsp;''Create Masterdata ''tile''. ''The ''Create Masterdata'' page opens.

This page contains the following tabs:
<div class="image-green-border">[[File:7.12 Workday Adapter Enhancements for Amendment 4.png|720px]]</div> 
Masterdata Details

1. '''Select&nbsp;'''the ''Category'' from the drop-down. For example, ''Default''.

2. '''Select'''&nbsp;the Masterdata Contract Type.
<div class="note-box">'''Note: '''In order to map ICM Supplier Contract amendments with Workday Supplier Contract entities, you must select ''Client App Cross Reference ''from the drop-down.</div> 
3. '''Click&nbsp;'''''Next. ''The ''Attributes''&nbsp;page opens.

==== Attributes ====
<div class="image-green-border">[[File:7.10 Workday Adapter Enhancements for Amendment 5.png|720px|7.10 Workday Adapter Enhancements for Amendment 5.png]]</div> 
Provide relevant attribute values in the respective fields:

[[File:7.10 Workday Adapter Enhancements for Amendment 6.1.PNG|720px|7.10 Workday Adapter Enhancements for Amendment 6.1.PNG]]

The Client App Cross Reference created is displayed as shown in the screenshot below:
<div class="image-green-border">[[File:7.10 Workday Adapter Enhancements for Amendment 7.1.PNG|720px|7.10 Workday Adapter Enhancements for Amendment 7.1.PNG]]&nbsp; &nbsp;&nbsp;</div> 
Setting the value of the attribute ''External Amendment Creation Event'' to ''AmendmentCreated'' will automatically synchronize any amendment created in ICM with Workday. Similarly, setting the value of the attribute ''External Amendment Update Event'' to ''AmendmentPublished, AmendmentUpdated, AmendmentApproved'' or ''AmendmentExecuted'' will automatically synchronize any amendment published, updated, approved or executed respectively in ICM with Workday.


=== Client App Entity Mapping ===

This maps ICM Supplier Contract amendment attributes with Workday Supplier Contract amendment attributes. Therefore, when an amendment is created or updated in ICM, all Supplier contract amendment attributes are automatically synchronized with Workday.&nbsp;For example, to map the attribute ''Name'' between ICM and Workday, you must create the Client App Entity mapping.

1. '''Click'''&nbsp;the&nbsp;''Configuration ''tile''.'' The ''Configuration'' page opens.

2.&nbsp;'''Click'''&nbsp;the&nbsp;''Masterdata ''tile''. ''The ''Masterdata'' page opens.

3.&nbsp;'''Click'''&nbsp;the&nbsp;''Create Masterdata ''tile''. ''The ''Create Masterdata'' page opens.

This page contains the following tabs:

&nbsp;

==== Masterdata Details ====

1. '''Select&nbsp;'''the ''Category'' from the drop-down. For example, ''Default''.

2. '''Select'''&nbsp;the Masterdata Contract Type.
<div class="note-box">'''Note: '''In order to map ICM Supplier Contract amendment attributes with Workday Supplier Contract amendment attributes''', '''you must select&nbsp;''Client App Entity Mapping ''from the drop-down.</div> 
3. '''Click&nbsp;'''''Next. ''The ''Attributes''&nbsp;page opens.

==== Attributes ====

[[File:7.10 Workday Adapter Enhancements for Amendment 9.png|720px|7.10 Workday Adapter Enhancements for Amendment 9.png]]

Provide relevant attribute values in the respective fields:

[[File:7.10 Workday Adapter Enhancements for Amendment 10.PNG|720px|7.10 Workday Adapter Enhancements for Amendment 10.PNG]]
<div class="note-box">'''Note''': Repeat the steps under Client App Entity Mapping to map any attributes from ICM to Workday.</div> 
The Client App Entity Mapping created is displayed as shown in the screenshot below:

[[File:7.10 Workday Adapter Enhancements for Amendment 11.png|720px|7.10 Workday Adapter Enhancements for Amendment 11.png]]

== Creating Supplier Contract Amendments in ICM ==

1. '''Click '''''Add Amendment'' on the agreement ''Details'' page.

[[File:7.10 Workday Adapter Enhancements for Amendment 12.png|720px|7.10 Workday Adapter Enhancements for Amendment 12.png]]

2. '''Modify''' the ''Contract Start Date,'' ''Contract End Date'' and the ''Contract Value ''to make amends to the original agreement.

3. '''Create''' the amendment.

&nbsp;[[File:7.10 Workday Adapter Enhancements for Amendment 13.png|720px|7.10 Workday Adapter Enhancements for Amendment 13.png]] &nbsp; &nbsp;

== Viewing Supplier Contract Amendments in Workday ==

1. '''Log on''' to Workday.

2. '''Type '''''Find Supplier Contract'' in the textbox on the ''Welcome'' page. The&nbsp;''Find Supplier Contracts''&nbsp;page opens.&nbsp;

[[File:7.10 Workday Adapter Enhancements for Amendment 14.png|720px|7.10 Workday Adapter Enhancements for Amendment 14.png]]

3. '''Type'''&nbsp;the Contract Name you entered in ICM in the&nbsp;''Supplier'' ''Contract Name''&nbsp;field.

[[File:7.10 Workday Adapter Enhancements for Amendment 15.png|720px|7.10 Workday Adapter Enhancements for Amendment 15.png]]

4. '''Click'''&nbsp;''OK''. The&nbsp;''Report Criteria''&nbsp;page opens.&nbsp;

[[File:7.10 Workday Adapter Enhancements for Amendment 16.png|720px|7.10 Workday Adapter Enhancements for Amendment 16.png]]

3. '''Click'''&nbsp;the&nbsp;[[File:7.10 Workday Adapter Enhancements for Amendment 17.png|RTENOTITLE]]&nbsp;icon under ''Supplier Contract''. The ''Contract Information'' page opens. The amendment created in ICM is automatically updated in Workday as shown in the screenshot below:&nbsp;

[[File:7.10 Workday Adapter Enhancements for Amendment 18.png|720px|7.10 Workday Adapter Enhancements for Amendment 18.png]]
<div class="note-box">'''Note:'''</div> 
*In ICM when an amendment is added, a new agreement gets created with a link to its parent agreement. However, in Workday, when an amendment is created, it updates the underlying contract and maintains a history of the changes being done. 
*If the status of an amendment is ''Draft'' in ICM, its status in Workday is ''Amendment In Process''. Similarly, if the status is ''Approved'' or ''Executed'' in ICM, the status in Workday is ''Approved.'' 
*ICM allows an ''Approved'' amendment to be updated. However, in Workday, amendments with the status ''In Progress'' or ''Draft'' can only be updated. 
</div> 
&nbsp;

&nbsp;

&nbsp;

== Synchronizing Supplier Contracts Terminated in ICM with Workday ==

The ICM-Workday integration provides the ability to automatically synchronize Supplier contracts in Workday that are terminated in ICM.

To enable mapping between ICM and Workday, the following Masterdata Contract Types should be configured in ICM:

a.&nbsp;'''Client App Cross Reference'''

The Client App Cross Reference Mapping is same as the one mentioned in the section Sending Amendments from ICM to Workday.

b. '''Client App Entity Mapping'''

Follow the steps under Client App Entity Mapping mentioned in the section Sending Amendments from ICM to Workday to map ICM Supplier contracts with Workday Supplier contracts. The Client App Entity Mapping created is displayed as shown in the screenshot below:
<div class="image-green-border">[[File:Workday Amendment 19.PNG|720px|Workday Amendment 19.PNG]]</div> 
== Terminating Supplier Contracts in ICM ==

1. '''Create '''and '''execute '''the Supplier contract.

2. '''Click''' the ''Send for review'' button.
<div class="image-green-border">[[File:Workday Amendment 20.PNG|720px|Workday Amendment 20.PNG]]</div> 
After the contract is reviewed, the status changes to ''Reviewed''.
<div class="image-green-border">&nbsp;[[File:Workday Amendment 23.PNG|720px|Workday Amendment 23.PNG]]&nbsp;</div> 
3. '''Click '''the ''Terminate ''button.

After the contract is terminated, the status changes to ''Terminated.''
<div class="image-green-border">[[File:Workday Amendment 21.PNG|720px|Workday Amendment 21.PNG]]</div> 
== Viewing Terminated Supplier Contracts in Workday ==

1. '''Log on''' to Workday.

2.'''Type '''''Find Supplier Contract'' in the textbox on the ''Welcome'' page. The&nbsp;''Find Supplier Contracts''&nbsp;page opens.&nbsp;

3. '''Type'''&nbsp;the Supplier Contract Name you entered in ICM in the&nbsp;''Supplier'' ''Contract Name''&nbsp;field.

4. '''Click'''&nbsp;''OK''. The&nbsp;''Report Criteria''&nbsp;page opens.&nbsp;

5. '''Click'''&nbsp;the Search icon below ''Supplier Contract''. The ''Contract Information'' page opens.

The contract that has been terminated in ICM is terminated in Workday as well. &nbsp;
<div class="image-green-border">[[File:Workday Amendment 22.PNG|720px|Workday Amendment 22.PNG]]</div> 
&nbsp;
<div class="note-box">'''Note:&nbsp;'''Before terminating a contract, its status should be ''Executed'' in ICM and ''Approved'' in Workday.&nbsp;In ICM, before terminating a contract, it is sent for review. However, in Workday, an amendment is added to the contract, which terminates the contract.</div> 
== ICM-Workday Adapter support for mapping of multi-level array type attributes ==

Workday has many multi-level array type attributes; however, the existing ICM-Workday adapter supports mapping of only single-level attributes with ICM.

Now, the ICM-Workday adapter extends support to allow mapping of multi-level array type attributes from Workday to ICM and vice versa.

Administrators can now:

*Map multi-level array attributes from Workday to ICM such as multi-line addresses (for example, address line 1, address line 2, zip code, city, etc.) for a specific address type (for example, business address, correspondence address, and so on), and spend categories (for example, printing, supplies and consumables, services, and so on) so that it synchronizes with ICM Supplier Masterdata. 

*Add or select multi-level attributes such as spend category, department, work tags and cost center data as part of Supplier Contract Types and Associated Documents, so that when an agreement is created or updated in ICM, it automatically synchronizes with Workday. 
<div class="note-box">'''Note''': The multi-level array type attributes are supported only for Supplier contracts.&nbsp;</div> 
== Mapping Multi-level Array Attributes from Workday to ICM ==

The multi-level array attributes mapping from Workday to ICM provides the ability to map Workday Supplier address line attributes (for a specific address type) and spend categories with ICM Supplier Masterdata so that they synchronize with ICM Supplier Master attributes.

For example, to map the attribute ''Address Line 1'' from Workday to ICM, you must create the Client App Entity Mapping.

&nbsp;

=== Client App Entity Mapping ===

1.&nbsp;'''Click''' the ''Configuration'' tile. The ''Configuration'' page opens.

2.&nbsp;'''Click''' the ''Masterdata ''tile''. ''The ''Masterdata'' page opens.

3. '''Click''' the ''Create Masterdata ''tile''. ''The ''Create Masterdata'' page opens.

The ''Create Masterdata'' page contains the following tabs:
<ol style="list-style-type:lower-alpha;">
<li>Masterdata Details</li>
<li>Attributes</li>
</ol>
<div class="image-green-border">[[File:7.10 Workday Adapter Enhancements for Amendment 8.png|720px|7.10 Workday Adapter Enhancements for Amendment 8.png]]</div> 
&nbsp;

==== Masterdata Details ====

1.&nbsp;'''Select&nbsp;'''the ''Category'' from the drop-down. For example, ''Default''.

2.&nbsp;'''Select'''&nbsp;the Masterdata Contract Type.
<div class="note-box">'''Note: '''In order to map the attribute ''Address Line 1''&nbsp; from Workday to ICM''', '''you must select&nbsp;''Client App Entity Mapping ''from the drop-down.</div> 
3. '''Click&nbsp;'''''Next. ''The ''Attributes''&nbsp;page opens.

==== Attributes ====
<div class="image-green-border">[[File:7.10 Multi Array Attributes 1.png|720px|7.10 Multi Array Attributes 1.png]]</div> 
Provide relevant attribute values in the respective fields:
<div class="image-green-border">[[File:7.10 Multi Array Attributes 2.PNG|720px|7.10 Multi Array Attributes 2.PNG]]</div> <div class="image-green-border">&nbsp;</div> <div class="note-box">'''Note''': Repeat the steps under Client App Entity Mapping to map other attributes like ''Address Line 2, Spend Category'', etc. from Workday to ICM.</div> 
The Client App Entity Mapping created is displayed as shown in the screenshot below:
<div class="image-green-border">[[File:7.10 Multi Array Attributes 3.png|720px|7.10 Multi Array Attributes 3.png]]</div> 
&nbsp;

=== Synchronizing Multi-level Array Attributes from Workday to ICM ===

1. '''Log on''' to Workday.

2. '''Type '''''Find Supplier ''in the textbox on the ''Welcome'' page. The&nbsp;''Find Suppliers ''page opens.&nbsp;
<div class="image-green-border">[[File:7.10 Multi Array Attributes 4.PNG|720px|7.10 Multi Array Attributes 4.PNG]]</div> 
3.&nbsp;'''Type'''&nbsp;the Supplier ID that is mapped between Workday and ICM.
<div class="image-green-border">[[File:7.10 Multi Array Attributes 5.PNG|720px|7.10 Multi Array Attributes 5.PNG]]</div> 
4. '''Click'''&nbsp;''OK''. The&nbsp;''Find Suppliers ''page opens.&nbsp;
<div class="image-green-border">[[File:7.10 Multi Array Attributes 6.PNG|720px|7.10 Multi Array Attributes 6.PNG]]</div> 
5.&nbsp;'''Click'''&nbsp;the Search icon below ''Supplier''. The page related to the ''Supplier ID'' that you entered in Step 3 opens.
<div class="image-green-border">[[File:7.10 Multi Array Attributes 7.png|720px|7.10 Multi Array Attributes 7.png]]</div> 
6. '''Click '''''Contact Information''.&nbsp;
<div class="image-green-border">[[File:7.10 Multi Array Attributes 8.PNG|720px|7.10 Multi Array Attributes 8.PNG]]</div> 
The ''Address Line 1'' in Workday highlighted in the above screenshot is synchronized with the ICM Supplier Master attribute ''Address Line 1'', as shown in the screenshot below:
<div class="image-green-border">[[File:7.10 Multi Array Attributes 9.PNG|720px|7.10 Multi Array Attributes 9.PNG]]</div> 
&nbsp;

== Mapping Multi-level Array Attributes from ICM to Workday ==

The multi-level array attributes mapping from ICM to Workday provides the ability to add or select multi-level attributes such as spend category, department, work tags and cost center data as part of Supplier Contract Types and Associated Documents, so that when an agreement is created or updated in ICM, it automatically synchronizes with Workday goods lines items.

For example, to map attributes such as spend category and work tag cost center from ICM to Workday, you must create the Client App Entity Mapping.

&nbsp;

=== Client App Entity Mapping ===

1. '''Click''' the ''Configuration ''tile. The ''Configuration'' page opens.

2. '''Click''' the ''Masterdata ''tile''. ''The ''Masterdata'' page opens.

3.&nbsp;'''Click''' the ''Create Masterdata ''tile''. ''The ''Create Masterdata'' page opens.

The ''Create Masterdata'' page contains the following tabs:
<ol style="list-style-type:lower-alpha;">
<li>Masterdata Details</li>
<li>Attributes</li>
</ol>
<div class="image-green-border">[[File:7.10 Workday Adapter Enhancements for Amendment 8.png|720px|7.10 Workday Adapter Enhancements for Amendment 8.png]]</div> 
&nbsp;

==== Masterdata Details ====

1.&nbsp;'''Select&nbsp;'''the ''Category'' from the drop-down. For example, ''Default''.

2.&nbsp;'''Select'''&nbsp;the Masterdata Contract Type.
<div class="note-box">'''Note: '''In order to map the attribute ''Work Tag Cost Center'' from ICM to Workday, you must select&nbsp;''Client App Entity Mapping ''from the drop-down.</div> 
3. '''Click&nbsp;'''''Next. ''The ''Attributes''&nbsp;page opens.

==== Attributes ====
<div class="image-green-border">[[File:7.10 Multi Array Attributes 10.png|720px|7.10 Multi Array Attributes 10.png]]</div> 
Provide relevant attribute values in the respective fields:
<div class="image-green-border">[[File:7.10 Multi Array Attributes 11.PNG|720px|7.10 Multi Array Attributes 11.PNG]]</div> <div class="image-green-border">&nbsp;</div> <div class="note-box">'''Note''': Repeat the steps under Client App Entity Mapping to map other attributes such as ''Spend Category, Department'' and so on from ICM to Workday.</div> 
The Client App Entity Mapping created is displayed as shown in the screenshot below:
<div class="image-green-border">[[File:7.10 Multi Array Attributes 12.PNG|720px|7.10 Multi Array Attributes 12.PNG]]</div> 
=== Creating Goods Line Items in ICM ===

1. Create a Goods Line Item as a part of the associated document for the agreement you have created in ICM. For example, ''Work Tag Cost Center''.
<div class="image-green-border">[[File:7.10 Multi Array Attributes 13.PNG|720px|7.10 Multi Array Attributes 13.PNG]]</div> 
*'''Enter '''relevant attribute values in the respective fields. 
<div class="note-box">'''Note: '''All values in the above screenshot, for example, ''Name, Line Number, Extended Amount, Work Tag Cost Center,'' and so on are just samples as a part of this example.</div> 
*To configure the&nbsp;''Work Tag Cost Center ''lookup, you will need to manually create the Masterdata for this in ICM. 
*Workday does not support multiple work tags of the same type. For example, you cannot have multiple cost centers, regions, organizations, etc. 
*You can add multiple lookups for work tags such as region reference, department, and so on. 

The Goods Line Item created is displayed as shown in the screenshot below:
<div class="image-green-border">[[File:7.10 Multi Array Attributes 14.PNG|720px|7.10 Multi Array Attributes 14.PNG]]</div> 
2. '''Edit and update''' the parent agreement in ICM after creating the Goods Line Item.
<div class="note-box">'''Note: '''The ICM-Workday integration is event-based. As a result, when a contract is created, updated or approved in ICM, it automatically synchronizes with Workday. Therefore, creating or editing a Goods Line Item will not trigger the event in Workday. You will need to update the parent agreement in ICM after the Goods Line Items are created.&nbsp;</div> 
&nbsp;

&nbsp;

=== Synchronizing Multi-level Array Attributes from ICM to Workday ===

1.&nbsp;'''Log on''' to Workday.

2. '''Type '''''Find Supplier Contracts ''in the textbox on the ''Welcome'' page. The&nbsp;''Find Supplier Contracts''&nbsp;page opens.

3. '''Type'''&nbsp;the Contract Name you entered in ICM in the&nbsp;''Supplier Contract Name''&nbsp;field. For example, ''Supplier Contract,'' as shown in the above screenshot.

4. '''Click'''&nbsp;''OK''. The&nbsp;''Report Criteria''&nbsp;page opens.&nbsp;

5. '''Click'''&nbsp;the Search icon under ''Supplier Contract''. The ''Contract Information'' page opens.

The Goods Line Item created in ICM is automatically synchronized with Workday Goods Lines as shown in the screenshot below:
<div class="image-green-border">[[File:7.10 Multi Array Attributes 15.PNG|720px|7.10 Multi Array Attributes 15.PNG]]</div> 
&nbsp;

&nbsp;

'''Related Topics:'''&nbsp;[[Agreement_Management|Agreement Management]]