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Return to Release Notes.
The 7.15 Release introduces significant enhancements to the Icertis Contract Intelligence (ICI) platform. It strives to enhance user experience, intelligence, analytics, intuitiveness and usability by continually improving ICI functionalities and the user interface.
The key enhancements of this release include:
These release notes provide an overview of the enhancements to ICI, the mobile app, the ICI experience for integrations, and so on.
514613 – Introducing the ability to preview agreements before publishing
Previously, contract owners had to create the first version of an agreement to get a comprehensive view of the agreement.
With this release, a preview functionality is being introduced, so that the primary owner or contract creator can review whether the selected template is appropriate, the rule-based clauses have been correctly added to the agreement, among other factors, and make changes to the agreement before the version is created. The preview document would also include tagged associated documents, coming through inline or inheritance associations.
A preview section is available on the “Verify” stage of agreement/amendment creation, before publishing or updating the document. The PDF preview is for indicative purposes only and is not an agreement version. The preview is available till the Approved state of the agreement/amendment.
Note: This functionality is configurable. It is not available by default and can be enabled or disabled for chosen contract types.
575640 – Creating associations on the create or edit wizard of agreement
Previously in ICI, contract authors had to create associations for agreements after the agreement is already created. However, in practical terms associations such as annexures, supporting documents, SLAs, product specifications, rate tables, and so on, are all an inherent part of agreement information that is critical to the business, and some associations are required to be created along with the agreement.
Hence, the ability to create association instances as part of agreement creation or update wizard is being introduced in this release. A separate page is displayed, when creating or updating the agreement or amendment, for the user to create, view, or delete inline associations. The user also has an option to select the columns and their order in the association grid.
Adapting existing products to new markets through translation and localization is the key to global growth. The localized versions of the product improve the overall user experience and help to better connect with new and potential global customers.
Users can see localized reason codes as per their preferred language settings.
The reason code will be displayed in English if there are no local values available in the ICI system for that specific reason code.
614944 – Initiating termination for parent agreement from the contract request
In ICI, users create and execute a termination agreement on the main agreement instance to terminate an agreement. ICI has now extended this capability to initiate the termination from contract requests too.
Users can now enable the termination process at the contract type level using the seeded attribute "Request for Termination", select the parent contract request, and create the termination contract on a contract request. The termination instance for the contract request will have all the common attribute values inherited if the inheritance is enabled.
The termination record will be displayed as a peer association under the “Association” tab for the contract request. The access privileges for the contract requests termination process is controlled through role action mapping.
506398 – Enabling search for external users with login privileges
ICI’s collaboration portal allows external users with login privileges to access the platform and perform assigned tasks within ICI itself.
In our continuous effort to improve usability, a search option has been introduced on contract requests, agreements, associations, and masterdata index pages, so that external users can easily search records. The attributes displayed as columns of the search grid are included as facets in the filter options to perform a more refined search.
514605 – Supporting extended clause attributes in agreements
In ICI, users can capture additional details for a clause in extension attributes. With this release, users can view these clause extension attributes on the agreement entity for easy reference while working with agreements.
Users can now:
514615 – Streamlining the approval process over emails
The approval process has now been streamlined by allowing approvers to directly approve or reject an agreement from within the email itself, through a hyperlink to the webpage, instead of logging in to the system to do so. External users, who do not have access to ICI can now review or approve the documents from the notification email, instead of sending offline copies to do so and then uploading them to ICI. This reduces the overall turnaround time and increases productivity.
The internal users are authenticated through the SSO/IDP before opening the page where the actions are to be taken. The external users are authenticated by sending them a code in the email, which has limited validity.
With this release:
514643 – Ordering of clauses as tagged in an agreement
To improve the user experience, clauses are now displayed in the same order in the agreement document as they are tagged inside the agreement, on the “Agreement Clauses” tab, in ICI Web and Icertis Experience for Word.
617385 – Ability to define additional clause group under clause entity
Previously, ICI supported 3 clause groups – “Termination”, “Legal” and “None”.
With this release, this capability has been further enhanced so that the configurator can configure various clause group names in ICI. These clause groups can be categorized or grouped as per business requirements for better identification and negotiations during the contract workflow.
Administrators can now:
514621 – Reviving terminated agreements
Users may terminate an agreement with the other party for various business reasons. To improve usability, ICI now provides the capability to add and execute amendments on a terminated agreement. This considerably saves time for users who may want to re-instantiate their existing relationship with the other party, as they no longer need to create an entirely new agreement and go through several workflows such as clause deviations clearance, template process, and so on.
Adding and executing an amendment on a terminated agreement will move the agreement back to the “Executed” or “Expired” state, based on its expiry date, thus reviving the terminated agreement. The system sets an identifier attribute "Is Termination Revived" for such revived base agreements, and users can use them in search filters, notification rules while configuring saved searches, and so on.
Note: By default, only primary owners and contract managers can add an amendment to the terminated agreement. The access privileges are controlled through role action mapping.
514625 – Terminating agreements in bulk
Users may need to terminate agreements in bulk in many business scenarios such as regulatory changes, changes in product offerings, and so on. Users can now initiate the termination of agreements in bulk, thereby saving the time to terminate agreements one by one and reducing manual errors.
Bulk termination is carried out using ICI’s existing “Bulk Actions” process. The termination related attributes will be pre-selected, and the Workbook for the bulk action batch will be generated with the executed agreement records from the saved search, as per the selected contract type and termination contract type.
Users can now:
Note: All prerequisite configurations applicable for the termination workflow should also be set for the bulk termination process.
555898 – Defining display sequence on lookup attributes at the contract type level
Previously in ICI, users could not define the display order for lookup attribute values in a drop-down on the UI that references masterdata. Users had to scroll through all the populated values to find the desired values during agreement creation.
Configurators can now define and maintain the display sequence for selected masterdata records, starting from 1 to n, at the contract type level, using a seeded display sequence attribute. The values will thus be displayed at the top for easier and faster selection in lookup attributes.
This display sequence setting is supported on the create, edit, and lookup search pages of contract requests, agreements, amendments, associated documents, extended clause entities, and template variables. The display will follow the default alphabetical order if the display sequence is not configured in masterdata.
558605 – Viewing amendments in grid view on the agreement details page
Previously in ICI, users could only view the agreement’s amendments in a “Tile” view, when opened from the left navigation pane on the agreement “Details” page.
ICI now allows users to view amendments in the “Grid” view, and toggle between grid view or tile view. The grid view is the default view for amendments and supports all existing grid functionalities, such as standard search, filter, column selection, pagination, export to CSV/Excel, and so on.
561410 – Enhancing the multi-select drop-down
The multi-select choice drop-down has been enhanced for better usability, data input, and post-selection data review of contract requests, agreements, amendments, and masterdata entities.
Users can now:
620411 – Defining IN operator when applying lookup filters
In ICI, the configurator can filter the lookup masterdata table with “Must” and “Must Not” conditions, to achieve necessary business scenarios, while configuring a lookup attribute on contract types.
With this release, ICI provides the ability to configure a lookup attribute using the “IN” filter operator, and display selected multiple values, by referencing multiple values on another lookup master data attribute.
Configurators can now:
573339 – Managing user preferences as part of profile management
Users can set preferences for their ICI Web UI account such as language, color theme, time zone, and so on.
ICI now provides administrators the capability to set preferences as default, for users, according to their locations or the offices they work in. This reduces the end user’s effort of setting up the ICI account with required parameters after the first log-in and presents the system with appropriate and specific pre-settings.
Administrators can:
Users can:
604775 – Moving agreement to executed state without uploading the document
Previously in ICI, users could not move agreements and amendments from “Waiting For Signature” to “Executed” state, without uploading the supporting document, in case of manually signed agreements.
With this release, users can now skip uploading the document, to move agreements from “Waiting For External Signature” or “Waiting For Internal Signature” to the “Executed - (Pending Signed Document)” state.
Users can then search or create a saved search for such agreements and upload the required documents later using the “Upload Fully Signed Copy” action. Notifications can be configured to inform users about skipped document uploads so that users can cover for delays occurring due to the scan and upload process while executing a large volume of documents.
This functionality is available for agreements, amendments, and orphan amendments.
614860 – Attaching associated documents to agreement notifications
ICI users can share the main agreement document as part of various email notifications that get triggered for the agreement from time to time.
In addition to the main agreement document, users can now also send associated documents as part of various email notifications that get triggered for the agreement from time to time. Access to these documents can be controlled based on the type of document – internal, external, or restricted. For example, some documents may only be shared with internal users, some may be shared with internal and external users, whereas some may not be shared with anyone.
With this release:
586492 – Defining different relationship types while associating peer instance
ICI allows users to define the linkage type as a parent, child, or peer while associating peer entities with each other.
With this release, users can define configurable labels for peer associations between existing contracts by configuring the “Linkage Type” masterdata. The configurable labels define various business relationships in the context of contracts. For example, “Related To”, “Linked To”, “Addendum Of”, “Addendum To”, “Parent To”, “Child To”, and so on. The labels can be activated or deactivated as per business requirements.
The configurable labels support the existing two-way linkage and self-linkage types. The amendments on executed agreements will be associated as a peer, with default peer linkage type label, defined in default peer mapping for amendment.
Users can select configurable peer linkage type labels in the “Linkage Type” drop-down list and view them on various ICI functionalities such as:
Note: Multiple configurable labels are not supported for parent and child linkage types, as there is specific business logic built with them in the ICI system.
619558 – Downloading amendments using download all functionality
ICI users can download an agreement and all its associations in a zip file using the “Download All” action available on agreements.
With this release, users will download amendments of an agreement with corresponding parent-child associations in the downloaded zip package. This is supported on the selective download option too.
For ease of access, each selected amendment will be downloaded with its selected associations in separate folders. The folders are named “Amendment_1”, “Amendment_2”, and so on (from oldest to latest), instead of actual amendment names. This helps to overcome the Windows limitation of supporting 260 characters in the file path and gives users the flexibility while creating association’s names.
615291 – Configuring attributes inheritance for amendments at the contract type level
ICI already provided the capability to exclude specific agreement attributes from being copied to amendments through technical configuration, which applied to all agreement contract types by default.
ICI now provides the flexibility to decide which attributes of an agreement can be copied to amendments at the contract type level, as per business requirements. Configurators can enable or disable the attribute’s inheritance for amendments, using the “Is Inherit On Amendments” flag, at the agreement contract type and template variable levels. Users can then copy these defined attribute values from base agreement to amendment during amendment creation.
Note:
614877 – Replacing a user with multiple users
In ICI, administrators can replace user(s) with all associated records using the “Replace User” functionality. In practice, administrators may need to replace a user with more than one user. For example, if a user leaves the organization, the administrator may want to replace that user by dividing agreements associated with that user, in subsets, among multiple users. This would help the organization to balance the workload within its employees.
Administrators can now:
This capability is available across ICI for contract requests, agreements, associations, masterdata, template and clause teams, user groups, and rules. A separate data management user interface is provided to carry out these user management actions.
614963 – Superseding agreement values as per amendment using rules
In ICI, users could supersede all attributes of a parent agreement configured as ‘supersedable’ with values from its amendment, either manually using the “Supersede” action or automatically through the auto-supersede task. Users can now selectively supersede individual entities based on business conditions.
The administrator can control the supersede functionality for agreements by:
Users can view the attribute’s supersede value on the agreement and the captured history as per the rule execution. When no rule is configured, the supersede functionality will work as per existing ICI behavior.
615293 – Showing or hiding the No Team Available message
In ICI, users may encounter specific workflow configurations, such as the self-approval process, that do not require users added to the team. The “No Team Available” message, displayed in such cases, adds to the number of non-value clicks for users to continue.
ICI now can suppress this message through technical configuration, thereby minimizing the number of unnecessary clicks.
Administrators can:
Note: This capability is available across ICI for all entities, events, integrations and add-ins in ICI.
618345 – Defining complex conditional logic for attributes visibility
Previously, users could configure a conditional attribute for a contract type with simple conditions using single “equal to” operator.
With this release, configurators can now set multiple, complex conditions to display ICI Web UI attributes dynamically, based on business scenarios. Configurators can define conditions for attributes for all entities, except for template variables. For example, the configurator can set conditions to display an attribute based on the selection of specific values in any of the attributes mentioned in the condition. The user experience would be similar to the existing ICI conditional attribute functionality.
Users can now:
616901 – Applying facets to business status search filter
Business statuses are prominently used across all customers as they reflect the actual status in business terms compared to the system workflow status. Previously, the ICI search functionality supported filters on “Business Status” for users to narrow down results. However, manually selecting filters often becomes a tedious task in the case of several business statuses.
To provide a better user experience and ease of use, faceted filters using string operators, such as “Contains”, “Exactly”, “Starts With” and “Does Not Contain” are being added to the “Business Status” filters.
694211 – Improving handling of exceptions for string combinations
Previously, some combinations of special and alphanumeric characters used as input values resulted in generic exceptions.
ICI's parsing logic is now improved for handling string combinations with special and alphanumeric characters so that no errors are generated. This applies to all entities across ICI, where a combination of special characters, alphabets, and numbers can be used.
732929 – Uploading clauses and templates in bulk
New customers or new groups onboarding to ICI mostly have their templates and clauses already created in a separate file. Previously, manual efforts were needed to onboard the hundreds to thousands of templates and clauses.
With this release, automation has been provided for bulk import using the “Legacy Upload” tool, which will reduce any human dependency, manual approvals, and delays for onboarding templates and clauses using the current capabilities. ICI administrators can now import templates and upload clauses to ICI in bulk.
Along with the tool, an XML specification document is also released which can be used for creating tags in the input document files of clauses and templates.
655507 – Uploading and downloading large files with the file path attribute
ICI now provides support for larger files. This is applicable to masterdata and associations.
Users can now:
ICI supports virus scanning of large files if the virus scan feature is enabled.
Note: This is not applicable for contract requests, agreements, associations with large files in the DocuSign/Adobe Sign association selection pop-up, document assembly, bulk actions, legacy upload, integrations (Salesforce, Workday, etc.), and APIs. The Upload/Download of the files would be supported for Azure and Windows Storage.
618994 – Supporting special characters in agreement templates and support to skip empty columns while a saved search/association is tagged in a template
Previously in ICI, attribute names did not support special characters apart from _ (underscore), & (ampersand), and space.
Now, support is provided for special characters in the attribute display name. The characters *(asterisk), - (dash), : (colon), ( (parenthesis open), ) (parenthesis closed), ’ (apostrophe), , (comma), and . (period) can be used in the display name of attributes for contract requests, agreements, associations, and masterdata contract types. The same attribute display name, as provided by the configurator, will now be displayed including special characters.
In scenarios where the association or saved search is tagged as a table in the agreement, and a particular column of the table does not have any data, we have introduced a functionality to skip such empty columns.
During template creation from Icertis Experience for Word, the configurator can add a “SkipEmptyColumns” property while tagging an association or a saved search as a table. This property needs to be added manually in the “Content Control Properties”, at any position after the contract type GUID, separated by a '|' (pipe separator). This enables empty columns to be skipped in document assembly, thereby eliminating unnecessary empty columns in the agreement version. The order of the columns in the table is determined by the attributes in the display preference of the associated document contract type.
Amendments to an agreement are now viewable in a grid-view in addition to the current tile view. This provides more information and enables standard grid view functionalities such as search, filter, and export.
573336 – Displaying drop-downs as radio buttons or checkbox list for user selection
With this release, ICI provides new controls for multi-select and single-select choice attributes.
Users can configure an alternate UI control for drop-downs with a limited number of values for choice attributes at contract type, global attribute, and template variable levels. This improves the user experience as the number of clicks and scrolls required to view options in a drop-down are considerably reduced and provides better readability in terms of post-selection data review.
Users can select:
The configuration applies across ICI for the creation and editing of agreement, amendment, associated document, masterdata, and contract request entities.
593421 – Labeling agreement document versions as per signature copy
While agreements go through various signature states till executed, users can now navigate to the “Versions” tab and easily identify which version of the agreement is internally signed, externally signed, or fully signed.
872309 – Providing flexibility for assembling associations tagged as clauses
In ICI, on publishing and updating actions, all clauses are evaluated, assembled and changes are reflected in the agreement document. However, if associations are tagged in clauses, on “Assemble Contract” and “Send For Approval” actions, clauses do not get assembled and associations do not get populated in the agreement document.
As part of our continuous effort to provide flexibility to ICI users and improve the user experience, a key “Core.Agreement.EnableDynamicClauseAssemblyPostCreate” has been introduced.
Note: By default, the key is set to false.
773907 – Refreshing tasks and commitments
Icertis mobile app users perform actions such as approve, reject, and request review on contract requests and agreements. However, the status of the requests or agreements list did not automatically refresh on the mobile app. Enhancements have now been made to the “Refresh” functionality for “Tasks” and “Commitment” tabs to refresh on these actions and improve usability automatically.
850259 – Updating logo and ICM to new guidelines
As part of our new branding, “ICM” has been updated to “ICI”, and the new logo has also been added to the mobile app.
773923 – Changing compatibility in Android 11
Android 11 compatibility changes have been made with this release by setting the target SDK version to 30 and deprecated methods have been updated.
773917 – Deprecating the UI WebView component for iOS
With this release, the UI WebView component for iOS has been deprecated.
704069 – Enhancing ICI API 2.0 implementation
With this release, support has been added for the script and integrated attributes. They are available as cascaded attributes for lookup fields when configured at the contract type level.
This is applicable for visualizing, retrieval, creation, and updating of the instances of the following entities:
Contract Requests
New visualize endpoints have also been added for the above entities to get information about their attribute and template configuration.
756815 – Downloading associated document API
ICI already supports downloading agreements.
As part of our efforts to continually improve ICI, new API endpoints have been added in this release to download associated documents of agreements and contract requests.
731961 – Provisioning success or failure message for workflow operations
A new service bus topic has been created to publish messages about workflow operations. The messages will notify if any failures are encountered during workflow actions.
As workflow APIs are asynchronous, customers using Actions API and API 2.0 get a return success code, only on the initiation of the workflow. This functionality has been improved so that messages on the service bus are received even for failure notifications.
Users will now get a definite response, with required details of the error and cause on services bus. Based on the topic notification, integration developers can take follow-up actions based on success and failure.
660859 – Supporting TrackingId in APIs
To work with ICI entities, at times, multiple API calls are needed to complete an operation.
For example, to create an agreement, the following APIs are called in a sequence – “GetInstance”, “SaveExternalUser”, “GetTemplate”, “CreateandPublish”, “ResumeWorkFlow” (API 1.0), “Prepare”, “Create”, “Get”, “Send For Approval”, and “Send for Signature” (API 2.0).
In such cases, due to heavy load, it becomes challenging for administrators to troubleshoot the operation that caused the failure of the agreement creation. An identifier has been added to resolve this issue which subsequent APIs for correlating from a logging perspective can pass.
The following API changes have been made to ensure that the existing implementation and code remains intact:
Note: The implementation of the "TrackingId" is optional and the value must be GUID only. Supported in API 1.0 as well.
This can be used for:
668859 – Enhancing filtering and searching of clauses
ICI users may need to modify an agreement as per business requirements by adding a clause. The clauses are displayed by “Clause Group” in the clause library by default and then searched by the clause name.
Multiple filters can now be configured at the template and clause level to help users easily retrieve relevant data. This improves usability for customers having a large number of clauses and templates in their clause and template library.
Users can now:
727318 – Enhancing AI-powered playbook in Icertis Experience for Word
ICI provides the legal playbook in Icertis Experience for Word that uses artificial intelligence to identify exceptions in the contract document and allows users to review and take corrective actions on them, and assess the risk when negotiators accept these exceptions.
The legal playbook is now enhanced and provides more options to work with the playbook from Icertis Experience for Word.
With this release:
575475 – Automating user feedback during clause review
ICI AI apps have been positioned to be intelligent assistants to help users in taking decisions when populating details for agreements. While AI discovery recommends values to users, it is expected that users would select the correct value at the time of review.
During clause review of a discovered clause, AI suggests a list of library clauses to be matched with the discovered clause. If a user selects one of them or selects a completely new clause from the library, the AI algorithm learns from such user actions. These learnings are incorporated in the next discoveries to improve the accuracy of clause recommendations.
539492 – Rearranging discovered clauses
Clauses found using DiscoverAI in an agreement document are displayed with clause categories in the “Clause Discovery” section on the web UI. Sometimes, AI may identify the clause boundaries incorrectly. Users can now review and rearrange boundaries for such clauses on the “Clause Discovery” page.
In rearrangement mode, users can:
770375 – Infusing attribute discovery in agreement creation workflow
Previously in ICI, the AI attribute discovery process on agreements with third party paper was triggered on create and post-create events such as publish. Typically, users might have already entered attribute values by the time they trigger/perform the create/publish action, thereby making the attributes discovery process redundant. Also, two different attribute pages had to be maintained, with personalization and validations not being available on the attribute discovery page.
With this release, users can manually trigger the attribute discovery on the “Attributes” page itself, while uploading a third-party document, during the agreement creation process. Discovered values will then be auto-filled in empty attributes and users can view additional potential options for the discovered attributes.
Users can:
Note: When an attribute discovery is triggered from the “Attributes” page, a two-column attributes layout is converted to a single column layout to accommodate the agreement document view.
727312 – Clause hierarchy discovery in text PDFs
In the previous release, clause hierarchy discovery was introduced in well-formatted .docx agreements.
With this release, the clause delineation functionality has been enhanced to support text PDF documents and Word documents that do not use any styles. This enhancement helps to get better clause delineation, eliminates a large number of incorrectly classified clauses, and allows users to review the parent clause and child clause individually.
Clause discovery processor is now trained to identify sections and sub-sections in Word and PDF documents up to 3 levels. Support for formatting-based clause delineation has also been extended to the Icertis Experience for Word, wherein the discovered clauses are displayed to the user in a hierarchical format.
727314 – A generalized framework to support additional languages in AI apps
In the previous release, support was provided for clause and obligation discovery for agreements in German, Spanish and Portuguese languages.
With this release, a language framework has been implemented for AI discovery which can support a large number of languages. Using this generalized framework, DiscoverAI, NegotiateAI, and DiscoverAI for legacy apps have been enhanced to support additional European languages – French, Dutch, Norwegian, and Swedish.
Along with the clause and obligation discovery support, AI models would be able to discover attributes too, in all the supported languages.
514593 – Introducing the Tagged Attributes Report
With this release, a new “Tagged Attributes Report”, which helps administrators understand the complete profile of an attribute and how it has been tagged across different clauses and templates. This provides them better visibility into attribute usage and saves them considerable time.
This report, available on the “Reports” tile, can be accessed based on the security groups’ configuration. The report can be filtered using the “Select Attribute” and “Select Entity” parameters. Based on the selected entity, the following columns are displayed – Clause/Template Code, Clause/Template Name, Contract Type, Clause/Template Version, Clause/Template Created By, Clause/Template Created On, Version Updated On, Attribute tagged as Template Variable, Attribute tagged as Clause Extended Attribute and Attribute Display Name.
769602 – Displaying clause extension attribute summary in the Clause Summary Report
Previously, the “Clause Summary Report” displayed “Clause Summary” and “Clause Version Summary” sections on the report index page.
In this release, the report is being enhanced to display “Clause Extension Summary” which displays details on extended clause attributes. If the clause extended entity is defined for an ICI instance, then this report will display the information of the clause extension attributes. The “Clause Extension Version Summary” will display the latest values of clause extension attributes.
514611 – Introducing the Notifications History Report
ICI administrators can set up subscriptions for different entities, for notifications to be sent to subscribed users at the occurrence of certain events. Notifications can also be sent using the broadcast functionality. The “Notifications History Report” provides visibility into which notifications were sent, when, and to whom, by displaying an audit history of notifications for the particular entity.
The default report is available for contract requests, agreements, and associated documents, and is accessible through the left navigation pane of the details page, for an instance of the aforementioned entities. This report displays a list of notifications sent for an entity, including details such as the event that triggered the notification, the message body, subject, the To, CC, BCC recipient names, and email addresses; along with other details such as the attachment filename or sent date and time.
742607 – Providing additional localization support in reports
With this release, localization support will be provided in the Core platform, Sourcing, Obligation Management, and Insights SSRS report, in the following areas:
583297 – Filtering additional reports by agreement status
Previously the "Agreement Status" filter was available for the “Agreements Pending Approval Report”, “Expiring Agreements Report”, “Average Agreement TurnAroundTime Report” and “Expired Agreements Report”.
This filter is now also available for the "Agreement Deviation Report" and "Agreements Pending Execution Report". Users have the option to exclude terminated or archived agreements from this report, thus allowing them to derive the exact number and information as required.
746607 – Enhancing the Cycle Time Report
The “Cycle Time Report” displays the cycles for contract requests, agreements, agreements with contract requests, and the change of status for each entity from the date of creation to the date of execution, as well as the elapsed time. This enables users to get the turnaround time for tasks and take corrective actions wherever necessary.
With this release, an “Organization Unit” filter is being introduced in this report for users to derive the desired information.
737196 – Adding hyperlink in PowerBI for agreement code
With this release, the user creating a PowerBI report can hyperlink "Agreement Code" using conditional formatting with the Web URL option, so that on clicking an agreement code, the user is navigated to the corresponding agreement in ICI.
605434 – Providing a unified flexible signature process
Signing agreements is often a combination of manual signatures and electronic signatures. ICI now provides a unified flexible signature workflow to its customers, thus improving the overall turnaround time and reducing the efforts of printing and scanning manually signed documents.
Note: If the DocuSign console is enabled, then the user has the provision to tag the signatories after manual signatures. For other signature modes, ICI relies on the provisions facilitated by your signature provider.
641289 – Allowing parallel signatures using DocuSign
Previously, DocuSign integration provided support for sequential signatures.
This capability has now been improved to allow parallel signatures, so that multiple signatories can sign the agreement simultaneously, thus reducing the overall turnaround time for the complete signature process.
Parallel signatories can now be configured using rules or the DocuSign console.
701825– Supporting multiple vendors for electronic signature
Previously, ICI supported one signature vendor within one instance of ICI.
Now, users have the flexibility to not only select multiple electronic signature vendors in the same instance but also select the signature provider at the agreement level, based on the business requirements.
Users now have the flexibility to:
751651 – Publishing success/failure notification message on ASB post data sync from Salesforce
Sales agreements with customers are created in Salesforce using the ICI adapter for integration. Previously, users had to click “Assemble Contract” to sync data and reflect any agreement document changes.
With this release:
796155 – Enhancements to the data flow between Salesforce/MS CRM and ICI
Previously, when changes were made to any Salesforce entity, then the data would sync in all related ICI contracts/requests, irrespective of their state in ICI. For example, contracts in the "Waiting For External Signature" state would not be updated via ICI UI but would get updated via data sync.
With this release:
These enhancements to the data flow, done for configurability and consistency with the ICI user interface, will ensure that the ICI UI and the template document will always be in sync and there are no compliance issues.
674469 – Generating ICI notifications and enhancing Salesforce data sync
An alert mechanism is introduced for monitoring success and failure in Icertis Experience for Salesforce integrations, using ICI/Email notifications, so that end-users get notified about success/failure in data sync.
With this release:
679797 – Supporting JWT Bearer OAuth flow in Salesforce adapter with added support for Modified By use
Effective password management is an integral part of any corporate security policy. However, there are some risks involved in using user IDs and passwords for authentication and authorization of production systems in an enterprise. Security organizations also have stringent security policies which do not approve user Id or password authentication process.
With this release, support is provided for JWT (JSON Web Token) Bearer OAuth, a secure authentication and authorization process. This makes the ICI integration with Salesforce more secure as the actual “Modified By” user from Salesforce is set as “Modified By” user in ICI for the corresponding ICI records during data sync.
When entities in Salesforce are updated by a user, the process builder sends a message to the ASB queue with minimal data such as entity Id. ICI task service picks the message, obtains integration user credentials from JSON or AKV, and makes an API call to Salesforce to fetch the changes. There are no user interactions involved in this asynchronous process, the task service uses the service user login to update the ICI records.
Users have the option to choose the authentication mechanism to be used. The system will provide support for backward compatibility of the old username and password flow.
749083 – Supporting OAuth in the MS CRM adapter
Previously, reverse data sync flow in MS CRM used service user login credentials to invoke MS CRM APIs when data was updated in ICI.
ICI now uses the client ID and secret key, instead of user ID and password, for the authentication/authorization process between MS CRM and ICI. The server-to-server OAuth support is provided, so that the adapter and task service will use client Id and secret key from AKV, invoking MS CRM APIs.
Users will have the option to choose the authentication mechanism to be used. The system will provide support for backward compatibility of the old username and password flow.
514636 – Enhancing P2P Tool in ICI Admin user interface
With this release, enhancements have been made in ICI to support additional entities for a seamless P2P experience. This functionality, provided to administrators, can promote configurable entities in pre-production environments to target environments, thus reducing the manual efforts.
The following entities are now supported:
Note: Customers using ICI versions before 7.15 will need to upgrade to use this feature.
703386 – Icertis Software Development Kit for Partner Enablement
Icertis develops strategic partnerships to drive shared business growth, deliver quality implementations and maximize customer satisfaction. In release 7.12, we introduced the Software Development Kit (SDK) to provide the resources and tools needed while implementing ICI.
As part of our continuous efforts to support our partners, we have upgraded the following documents for this release:
The Icertis Contract Intelligence (ICI) Proposal Management application can be accessed from any device with an Internet connection and a supported Internet browser. Not all features may be available in all environments.
The software and hardware requirements for the client system as well as mobile application are listed in the table below.
This section includes some issues that we are aware of and plan to resolve at the earliest:
Related Topics: Agreement Management | Association Management | Compliance Management | Template Management | Clause Management | Configuration | Reports | Advanced Analytics | User Administration | ICI Tools | Icertis Business Apps | AIML | ICI Add-ins | ICI Mobile App | ICI Business Apps Release Notes |
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