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= ICI Release Notes - Release 7.15 =
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= ICI Release Notes - Release 8.2 =
  
== Overview of Release 7.15 ==
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Apart from new features and enhancements, this document contains information on:
  
The 7.15 Release introduces significant enhancements to the Icertis Contract Intelligence (ICI) platform. It strives to enhance user experience, intelligence, analytics, intuitiveness and usability by continually improving ICI functionalities and the user interface.
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*[[#_Technical_Requirements_1|Technical Requirements]]
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*[[#_Accessibility_Conformance|Accessibility Conformance]]
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*[[#_Known_Issues|Known Issues]]
  
The key enhancements of this release include:
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Refer to the [https://ici-us-wiki01.icertis.com/ICIHelp8.2/index.php?title=ICI_Help Wiki] documentation (also found in your ICI help section) for details on all ICI features and functionalities.
  
*<span style="color:#800080;">'''Enhancements to the ICI Application'''</span>
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= New Features and Enhancements =
**'''''User Experience'''''
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***To ensure that the agreement document is generated with the correct clauses and metadata we now have the ability to preview an agreement from the pre-draft stage to the Approved stage, enabling a comprehensive review before publishing the contract.&nbsp;
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***Improved usability for the global user base and their individual UI language preferences via expanded localization coverage now includes support for “Reason Codes”.
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***Friction-free collaboration enabled via the Collaboration Portal’s external user interface that features the ability to search contract requests, agreements, associations and masterdata records on the index pages.&nbsp;
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***Significantly improved accuracy and velocity of the document review process now featuring display order for clauses in the ICI web and Icertis Experience for Word that match the order in which the clauses are configured in the respective template and generated agreement. &nbsp; &nbsp;
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***Improved usability now featuring the configurability of the attribute multi-selection interface when creating an agreement as either radio buttons or checkboxes per contract type to tailor the agreement creation experience.&nbsp;
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***Amendments to an agreement are now viewable in a grid-view in addition to the current tile view. This provides more information and enables standard grid view functionalities such as search, filter, and export.&nbsp;
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***Improved usability where the sequence of values displayed in a masterdata lookup dropdown can now be configured to have the most frequently accessed values at the top.&nbsp;   
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*
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**'''''Workflow Enhancements'''''
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***Improved usability including the ability to create instances of associations as part of the agreement creation wizard itself.
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***To continue bringing Extension Attributes capabilities at par with regular attributes, these are now quickly viewable for easy reference in the agreement entity’s “Agreement Clauses” tab.<br/> Agreements can be Approved or Rejected from within an agreement notification email itself making it faster to take actions on an agreement, reducing turnaround time for approval cycles.&nbsp;
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***Improved system availability during Publish operations where only the contract types being published are not available during this system operation.
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***Expanded contract request experience now including contract terminations.
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***To save time when re-instantiating a terminated agreement, due to reasons such as reviving a business relationship, you can now do so by simply adding amendments to the terminated agreement rather than by having to create a new agreement from scratch.
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***Bulk actions support now extended to Terminating agreements to support situations like regulatory changes, or business partner insolvency. &nbsp;
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***Improved first-run experience via simplified administration of default user preferences set at user creation or update based on location or department.
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***Simplified review of signature status labels of “External”, “Internal,” and “Fully Signed” are available in agreement versions.
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***Enhanced flexibility when executing a large volume of contracts by not requiring uploading documents to change agreement status from “Waiting For Signature” to “Executed – Document Upload Pending”.
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***Enabling sharing of Associated Documents via email notifications that are triggered for an agreement.
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***For organizational changes, or employee turnover we now provide a data management interface that enables replacing users with multiple users on supported entities.
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***Support for granularly defining which agreement attributes for a given contract type should be cascaded to the agreement’s amendments via the “Is Inherit On Amendments” flag at the agreement contract type and template variable level.
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***In addition to the currently available functionality of all attributes to be superseded capability, we now offer the ability to selectively supersede an attribute.&nbsp;
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***Conditional attributes comparison operators now have expanded capability to support multiple complex conditions to dynamically display attributes based on a range of business scenarios.
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***Simplifying navigation by providing the capability of showing or hiding the “No Team Available” message during workflows when a team is not needed.
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***Expanded support for special characters in the Attribute display name for contract requests, agreements, associations and masterdata.
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***Selectively download amendments with the corresponding parent and child associations in a zip package respecting sub-folders.&nbsp;
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***Larger file size support when uploading (4GB) and downloading (6GB) larger files for masterdata and associations.&nbsp;
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***Simplified smart filter creation using string operators such as “Contains”, “Starts With”, “Does Not Contain” for the “Business Status” search facet.
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***Expanded automation support for bulk clauses and template upload reducing the dependency on manual approvals and delays in onboarding clauses and templates.
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***Enhanced configurable labels for peer associations that define the contractual relationship. (such as, “Related To”, “Linked To”, “Addendum Of”, “Addendum To”, “Parent To”, “Child To”, and so on.).<br/> &nbsp;   
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*<span style="color:#800080;">'''Mobile App Updates'''</span>
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**Enhancing &nbsp;the “Refresh” functionality for “Tasks” and “Commitment” tabs, to improve usability and the user experience for mobile app users. 
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*<span style="color:#800080;">'''Enhancements to ICI API 2.0'''</span>
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== Contract Authoring & Management&nbsp; ==
**Providing support for script and integrated attributes as cascaded attributes for lookup fields when configured at the contract type level. This is applicable for retrieval, creation, and updating of the instances of contract requests, agreements, associations, and amendments.
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**Adding the identifier “TrackingId” which can be passed by subsequent API calls for logging and troubleshooting errors.
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**Adding&nbsp;support for troubleshooting API issues with failure notifications. &nbsp;  
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*<span style="color:#800080;">'''Enhancements to ICI Add-ins'''</span>
 
**'''''Icertis Experience for Word'''''
 
***Improving the filtering and searching capability with support for searching text inside clauses or templates to allow more powerful search especially when searching across large libraries.&nbsp;
 
***Improving labeling of internal, external, and fully signed copies of agreements for easy identification of an agreement version.
 
***Defining and updating clause groups as per business requirements for easy categorization and management.&nbsp;   
 
  
*<span style="color:#800080;">'''Enhancements to Artificial Intelligence Applications'''</span>
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=== Amend contracts preserving previously negotiated terms ===
**Enhancing the AI-powered legal playbook to provide more options to open the “Details” page on a larger window and add deviations as well. All the playbook positions for a contract type now have the option to search and filter. Administrators can create a new playbook record or update the existing one from within Icertis Experience for Word itself.
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**Improving the clause delineation logic so that users can rearrange the clause boundaries identified by AI. They can merge or split discovered clauses or selected text in a clause, and create a sub-clause within the discovered clause.
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**Extending clause hierarchy discovery support to text PDF as well as .docx documents.&nbsp;
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**Improving library clause recommendations for discovered clause based on learnings from user’s action in previous discoveries.&nbsp;
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**Providing support for additional languages including “French”, “Dutch”, “Norwegian” and “Swedish” in AI apps.
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**Allowing users to manually trigger attribute discovery on the agreement “Attributes” page itself. Thus, the discovered values will be auto-filled in empty attributes, instead of having to enter them manually making the discovery process redundant. This provides more flexibility to use AI on demand. &nbsp;
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**Enhancing and optimizing the performance of ML service to simplify deployment and run the workload on-demand, with zero or less management of infrastructure.<br/> &nbsp; 
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*<span style="color:#800080;">'''Enhancements to Reports'''</span>
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'''What''' – When users amend a contract, they now have a choice to either use the base agreement or a previously negotiated and amended contract. Along with the contract version, users can also choose the associations to copy to the amendment.
**Introducing the “Tagged Attributes Report” enabling administrators to understand the complete profile of an attribute and its utilization across clauses and templates. This will help the Legal/admin users to assess the impact of configuration changes to the clauses and templates.&nbsp;
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**Introducing the “Notifications History Report” for an entity, enabling users to track what notifications were sent to which recipient and when. This provides better visibility and compliance for the users.
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**Providing the ability to filter the “Agreement Deviation Report” and “Agreements Pending Execution Report” by “Agreement Status”.
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**Enhancing the “Clause Summary Report” to display information on Extended Clause Attributes as well.
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**Adding an “Organization Unit” filter in the “Cycle Time Report” to enable deeper analysis. &nbsp;
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**Adding a new column in PowerBI for “Agreement Code” which navigates the user to the agreement in ICI.
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**Multiple localization enhancements within reports.  
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*<span style="color:#800080;">'''Improving the Icertis Experience'''</span>
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'''Advantages''' – Maintaining a history of the original agreement and all amendments is now possible. This helps in auditing the changes made to contracts over time.
**'''''Signature Workflow'''''
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***Improving the electronic signature process when using DocuSign to provide a unified flexible signature workflow. This hybrid (manual and/or electronic) signature process enables users to add and modify signatories, preview the DocuSign console, and tag signatories in the console. Support has also been provided for Advanced Electronic Signature (AES) and Qualified Electronic Signature (QES).
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***Enabling ICI platform to support more than one E-signature vendors at the same time, to execute agreements and amendments, thus improving flexibility for users.  
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***Supporting parallel signatures in DocuSign to reduce the overall turnaround time for the complete signature process.&nbsp;<br/> &nbsp; 
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**'''''Icertis Experience for Salesforce'''''
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***Providing the ability to send success and failure alerts for improved monitoring of messages.
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***Triggering document assembly for automatic data sync and displaying completion notification.
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***Supporting OAuth in Salesforce adapter for a more secure authentication and authorization process.<br/> &nbsp; 
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**'''''Icertis Experience for MS CRM'''''
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***Providing server-to-server OAuth support, so that the adapter and the task service will use ‘client Id’ and ‘secret key’ from AKV, invoking the MS CRM APIs.    
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*<font color="#800080">'''Enhancements to Platform Tools'''</font>
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'''How''' – Options to choose the amendment and copy associations to the amendment are now available when creating an amendment. Users can associate and inherit documents such as NDA, SOW, etc.
**Enhancing ICI to allow Administrators to promote additional configurable entities from pre-production to target environments. These include organizations and organization groups, users and user groups, security groups, role action mapping, currencies, reasons, attribute group, SLA matrix, notification category, default search columns, cascade team, application settings, global and admin saved searches 
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*<span style="color:#800080;">'''Additions to Icertis Software Development Kit for Partner Enablement'''</span>  
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'''Value''': Compliance | User Experience<br/> '''For''': Legal Team | Authors | Contract Managers<br/> '''Feature ID''': 1233193
**With this release, the following SDK documentation has been upgraded for this release – ICI Coding Guidelines, ICI Customization and Use Cases, Working with ICI Tasks, Working with ICI Hooks, ICI Developer Library, Local Environment Setup using ICI Binaries and Self-Serve Tools. 
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These release notes provide an overview of the enhancements to ICI, the mobile app, the ICI experience for integrations, and so on.
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=== Send multiple agreements packaged in a single envelope for electronic signature ===
  
&nbsp;
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'''What''' – Earlier, agreement could be bundled only with its associations and sent for electronic signature. With this release you can also bundle peer agreements in a single package for electronic signing.
  
== <span style="font-family: GothamMedium, sans-serif; font-size: 1.4em;">ICI Application Enhancements</span> ==
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'''Advantages – '''Eliminates the need to send one agreement at a time for signature, thereby saving time. Provisions setting a sequence in which the agreements must be signed and facilitates reordering if required.
  
<span style="color:#800080;">'''514613 – Introducing the ability to preview agreements before publishing'''</span>
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'''How - '''Existing Esign functionality is enhanced to package peer agreements as a single bundle and send it for electronic signature.
  
Previously, contract owners had to create the first version of an agreement to get a comprehensive view of the agreement.
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'''Value''': User Experience | Contract Building Performance<br/> '''For''': Contract Owners | Legal Compliance Team<br/> '''Feature ID''': 1369302
  
With this release, a preview functionality is being introduced, so that the primary owner or contract creator can review whether the selected template is appropriate, the rule-based clauses have been correctly added to the agreement, among other factors, and make changes to the agreement before the version is created. The preview document would also include tagged associated documents, coming through inline or inheritance associations.
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=== Quickly create and edit contract types in bulk using excel workbook ===
  
A preview section is available on the “Verify” stage of agreement/amendment creation, before publishing or updating the document. The PDF preview is for indicative purposes only and is not an agreement version. The preview is available till the Approved state of the agreement/amendment.
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'''What''' – ICI now allows its users to edit and create contract types in bulk using the Microsoft Excel workbook. User can also edit multiple attributes for multiple contract types at once.
  
'''Note: '''This functionality is configurable. It is not available by default and can be enabled or disabled for chosen contract types.
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'''Advantages'''
  
&nbsp;
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Contract type (CT) changes happen frequently in the implementation phase, the feedbacks from the customers regarding the changes in the CT have to be earlier implemented one by one for each CT in ICI UI. Now, this changes and edits can be done in one go using this feature.
  
<span style="color:#800080;">'''575640 – Creating associations on the create or edit wizard of agreement'''</span>
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Creating and editing multiple contract types at once will reduce time involved in configuring large contract types.
  
Previously in ICI, contract authors had to create associations for agreements after the agreement is already created. However, in practical terms associations such as annexures, supporting documents, SLAs, product specifications, rate tables, and so on, are all an inherent part of agreement information that is critical to the business, and some associations are required to be created along with the agreement.
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'''How'''
  
Hence, the ability to create association instances as part of agreement creation or update wizard is being introduced in this release. A separate page is displayed, when creating or updating the agreement or amendment, for the user to create, view, or delete inline associations. The user also has an option to select the columns and their order in the association grid.&nbsp;
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A button “Bulk Contract Type” is now added under “Configure” tile.
  
This new page also supports page navigation. Support is also provided to copy attribute rules, association events, and agreement assembly, in case associations are tagged in the agreement template.
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Users can generate pre-seeded contract type workbook, with 2 tabs in excel, contact type, and contract type attributes.
  
<br/> <br/> <span style="color:#800080;">'''549900 – Supporting localized reason code values as per logged in user language'''</span>
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'''Value''': User Experience<br/> '''For''': Admins | Legal Team | Contract Managers<br/> '''Feature ID''': 1342050
  
Adapting existing products to new markets through translation and localization is the key to global growth. The localized versions of the product improve the overall user experience and help to better connect with new and potential global customers.
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== Icertis Experiences ==
  
ICI now extends its localization support to reason code values. Administrators can enter the translated values in the local language, for each reason code, using the “Translations Editor” tool.
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=== Rules functionality added to Icertis Experience for Word ===
  
Users can see localized reason codes as per their preferred language settings.&nbsp;
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'''What''' – Users can now create rules for assembling the clause and define the rules for selecting the template from within Microsoft Word to display clauses in agreements based on specified conditions. Existing rules can also be viewed or edited from Microsoft Word.
  
The reason code will be displayed in English if there are no local values available in the ICI system for that specific reason code.
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'''Advantages – '''Provides a familiar and intuitive interface for legal teams and contract authors to create conditional agreement templates.
  
&nbsp;
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Reduced turnaround time, instead of switching while creating the clause and template
  
<span style="color:#800080;">'''614944 – Initiating termination for parent agreement from contract request'''</span>
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'''How – '''Users can define conditions for selecting a clause or template while assembling of clauses and selection of templates from Microsoft Word.
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<div class="image-green-border">[[File:8.2 RN 01.png|300px|8.2 RN 01.png]]&nbsp;&nbsp;[[File:8.2 RN 02.png|300px|8.2 RN 02.png]]</div>  
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'''Value''': User Experience<br/> '''For''': Legal Team<br/> '''Feature ID''': 1117626
  
In ICI, users create and execute a termination agreement on the main agreement instance to terminate an agreement. ICI has now extended this capability to initiate the termination from contract requests too.&nbsp;
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=== Outlook Add-in – Labeling and validation for emails added to ICI ===
  
Users can now enable the termination process at the contract type level using the seeded attribute "Request for Termination", select the parent contract request, and create the termination contract on a contract request. The termination instance for the contract request will have all the common attribute values inherited if the inheritance is enabled.&nbsp;
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'''What – '''Every email uploaded in ICI will now display an Outlook category label, that helps users know if the email is already added in ICI. Additionally, a validation is also displayed if user tries uploading same emails twice. Users can customize the outlook category label as per the needs.
  
The termination record will be displayed as a peer association under the “Association” tab for the contract request. The access privileges for the contract requests termination process is controlled through role action mapping.
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'''Advantages – '''Avoid uploading duplicate email conversations in ICI.
  
&nbsp;
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'''How – '''This feature is available as part of Icertis Experience for Outlook.
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<div class="image-green-border">[[File:8.2 RN 03.png|600px|8.2 RN 03.png]]</div>
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'''Value''': User Experience<br/> '''For''': Contract Managers | Legal Teams<br/> '''Feature ID''': 1341557&nbsp;
  
'''<span style="color:#800080;">506398 – Enabling search for external users with login privileges</span>'''
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=== Revamping ICI Salesforce User Experience ===
  
ICI’s collaboration portal allows external users with login privileges to access the platform and perform assigned tasks within ICI itself.&nbsp;
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'''What''' – Revamping the ICI Salesforce user interface to give a better user experience, with addition of features and enhancement under agreement related sub tabs.
  
In our continuous effort to improve usability, a search option has been introduced on contract requests, agreements, associations, and masterdata index pages, so that external users can easily search records. The attributes displayed as columns of the search grid are included as facets in the filter options to perform a more refined search.
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The following agreement sub tabs can now be seen with new capabilities:
  
&nbsp;
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*Associations sub tab
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*Amendment sub tab
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*Note sub tab
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*Team sub tab
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*Collaboration sub tab
  
<span style="color:#800080;">'''514605 – Supporting extended clause attributes in agreements'''</span>
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Some new features include:
  
In ICI, users can capture additional details for a clause in extension attributes. With this release, users can view these clause extension attributes on the agreement entity for easy reference while working with agreements.&nbsp;
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Hyperlink added in the first column of the association list grid navigating to the association details page within ICI Salesforce platform.
  
Users can now:&nbsp;
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Ability to preview the document from amendments sub tab.
  
*Select and save extension attributes to display in the grid view, via the “Default Search” column functionality.
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The collaborations tab is now revamped from ICI Iframe to Salesforce native look and feel, with capability to view more messages.
*View additional clause attributes on the “Agreement Clause” and “Clause Approver” tabs.
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*View the hyperlink “Show Clause Information”, which displays all clause extension attributes along with clause attributes, in the same window.<br/> &nbsp;
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<br/> <span style="color:#800080;">'''514615 – Streamlining&nbsp;the approval process over emails'''</span>
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'''Advantages '''– This revamp will be giving a more consistent and familiar user experience with enhanced look and feel inline with Salesforce native user experience across tabs, subtabs and actions for sales personas.
  
The approval process has now been streamlined by allowing approvers to directly approve or reject an agreement from within the email itself, through a hyperlink to the webpage, instead of logging in to the system to do so. External users, who do not have access to ICI can now review or approve the documents from the notification email, instead of sending offline copies to do so and then uploading them to ICI. This reduces the overall turnaround time and increases productivity.&nbsp;
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'''How''' – Below are few screenshots of the revamped ICI Salesforce platform.
  
The internal users are authenticated through the SSO/IDP before opening the page where the actions are to be taken. The external users are authenticated by sending them a code in the email, which has limited validity.&nbsp;
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New ICI Salesforce Agreement Details screen
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<div class="image-green-border">[[File:8.2.RN 1.png|720px|8.2.RN 1.png]]</div>
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New Add Note Dialog box
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<div class="image-green-border">[[File:8.2.RN 2.png|720px|8.2.RN 2.png]]</div>
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'''Value''': User Experience<br/> '''For''': Sales Team<br/> '''Feature ID''': 1356012
  
With this release:
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=== Salesforce – Visibility of products and services sold to customers ===
  
*Administrators can add tag an Approve/Reject link in the notification template.
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'''What''' – ICI Salesforce experience users can now view the list of all the products and services sold to the customer under “Agreement Lines” subtab.
*Approvers/reviewers can download the agreement, modify it and upload it back to ICI.
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*Approvers can approve/reject the agreement or amendment from the email, only if the task approval or review is assigned to them. Based on the access, the user can approve or reject the agreement by entering notes or reasons for rejection respectively.<br/> &nbsp;
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<span style="color:#800080;">'''514643 Ordering of clauses as tagged in an agreement'''</span>
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'''Advantages – '''With visibility to Agreement lines through this feature, Sales Executives will be able to identify Cross-sell, up-sell opportunities to pursue relevant sales, and request amendment to appropriate contract.
  
To improve the user experience, clauses are now displayed in the same order in the agreement document as they are tagged inside the agreement, on the “Agreement Clauses” tab, in ICI Web and Icertis Experience for Word.
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'''How – '''A new subtab “Agreement Lines” is added for account object displaying all the active product and services sold to the customer. The products displayed under agreement line subtab are fetched via ICI saved searches.
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<div class="image-green-border">[[File:8.2.RN 3.png|720px|8.2.RN 3.png]]</div>
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'''Note: '''The “Agreement Lines” displays only active products and services from executed contracts.
  
&nbsp;
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'''Value''': User Experience<br/> '''For''': Sales Managers | Sales Executive<br/> '''Feature ID''': 1192973
  
<span style="color:#800080;">'''514643 Ability to define additional clause group under clause entity'''</span>
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== Enhancements Mobile App Experience ==
  
Previously, ICI supported 3 clause groups – “Termination”, “Legal” and “None”.
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[[File:8.2 RN 32.PNG|720px|8.2 RN 32.PNG]]
  
With this release, this capability has been further enhanced so that the configurator can configure various clause group names in ICI. These clause groups can be categorized or grouped as per business requirements for better identification and negotiations during the contract workflow.
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== Administration & Configuration ==
  
Administrators can now:
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=== Enhanced ICI startup validation architecture ===
  
*Define and update clause groups.
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'''What''' – A new validation framework for configuration keys and related metadata to resolve incorrect or missing keys and ensure seamless startup of ICI instances.
*Edit, delete, activate or deactivate clause group entities.
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*View additionally added clause group values in the clause entity when creating or editing a clause.
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*Search agreement records or clauses on the index page on clause group attributes with added values.<br/> &nbsp;
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<span style="color:#800080;">'''514621 Reviving terminated agreements'''</span>
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'''Advantages – '''Timely validation of configuration keys and guardrails to prevent unnecessary startup blockers.
  
Users may terminate an agreement with the other party for various business reasons. To improve usability, ICI now provides the capability to add and execute amendments on a terminated agreement. This considerably saves time for users who may want to re-instantiate their existing relationship with the other party, as they no longer need to create an entirely new agreement and go through several workflows such as clause deviations clearance, template process, and so on.
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'''How – '''At startup, the validation framework checks for configuration keys that are inconsistent or incorrect and restores those to default values thereby preempting any startup issues. Technical admins can view and investigate the validation logs on the self-service portal.
  
Adding and executing an amendment on a terminated agreement will move the agreement back to the “Executed” or “Expired” state, based on its expiry date, thus reviving the terminated agreement. The system sets an identifier attribute "Is Termination Revived" for such revived base agreements, and users can use them in search filters, notification rules while configuring saved searches, and so on.
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'''Value''': Reliability, Supportability<br/> '''For''': Administrators<br/> '''Feature ID''': 1373024
  
'''Note: '''By default, only primary owners and contract managers can add an amendment to the terminated agreement. The access privileges are controlled through role action mapping.&nbsp;<br/> &nbsp;
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=== Configure E-Signature Integrations within ICI ===
  
<span style="color:#800080;">'''514625 – Terminating agreements in bulk'''</span>
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'''What''' – E- signature configurations can now be done inside the Icertis Contract Intelligence platform by technical administrators.
  
Users may need to terminate agreements in bulk in many business scenarios such as regulatory changes, changes in product offerings, and so on. Users can now initiate the termination of agreements in bulk, thereby saving the time to terminate agreements one by one and reducing manual errors.
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'''Advantages '''– This reduces cross-team dependencies and increases the speed of implementation as a user with technical expertise can perform the configuration without intervention from the Icertis team.&nbsp;
  
Bulk termination is carried out using ICI’s existing “Bulk Actions” process. The termination related attributes will be pre-selected, and the Workbook for the bulk action batch will be generated with the executed agreement records from the saved search, as per the selected contract type and termination contract type.&nbsp;
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'''How''' – Technical administrators can configure E- sign providers (DocuSign and AdobeSign) from the E-sign configuration page.
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<div class="image-green-border">[[File:8.2 RN 04.png|720px|8.2 RN 04.png]]</div>
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'''Value''': Self-service<br/> '''For''': Technical admins<br/> '''Feature ID''': 1180879
  
Users can now:&nbsp;
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=== Integrated Config keys validation framework ===
  
*Initiate the termination workflow using “Bulk Actions”, by creating and executing a new batch. &nbsp;
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'''What''' – ICI now has the capability to check incorrect values, difference in data types, and inconsistency in configuration data. The utility can be run prior to starting an application and the report and errors reported can be used to help find a solution.
*Generate and view a status report for agreements terminated in bulk.&nbsp;
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*Create termination agreements for “Draft”, “Published” or “Send for Approval” states, as per the batch Workbook configuration for bulk action.  
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'''Note:''' All prerequisite configurations applicable for the termination workflow should also be set for the bulk termination process.<br/> &nbsp;
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'''Advantages – '''Helps prevent issues that occur during application startup.
  
<span style="color:#800080;">'''555898 Defining display sequence on lookup attributes at the contract type level'''</span>
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'''How – '''At the start of an ICI instance, the disparity in the configuration keys is identified, and the incorrect keys are set to the default value. All such changes are recorded in the self-service portal so that the technical admins can investigate the errors.
  
Previously in ICI, users could not define the display order for lookup attribute values in a drop-down on the UI that references masterdata. Users had to scroll through all the populated values to find the desired values during agreement creation. &nbsp;
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'''Value''': Self-service &nbsp;<br/> '''For''': Administrators<br/> '''Feature ID''': 1373030
  
Configurators can now define and maintain the display sequence for selected masterdata records, starting from 1 to n, at the contract type level, using a seeded display sequence attribute. The values will thus be displayed at the top for easier and faster selection in lookup attributes. &nbsp;
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=== Configure SSO integrations within ICI ===
  
This display sequence setting is supported on the create, edit, and lookup search pages of contract requests, agreements, amendments, associated documents, extended clause entities, and template variables. The display will follow the default alphabetical order if the display sequence is not configured in masterdata.&nbsp;<br/> &nbsp;
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'''What''' – SSO configurations can now be done inside the Icertis Contract Intelligence platform by technical administrators.
  
<span style="color:#800080;">'''558605 – Viewing amendments in grid view on the agreement details page'''</span>
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'''Advantages '''– This reduces cross-team dependencies and increases the speed of implementation as a user with technical expertise can perform the configuration without intervention from the Icertis team.&nbsp;
  
Previously in ICI, users could only view the agreement’s amendments in a “Tile” view, when opened from the left navigation pane on the agreement “Details” page.&nbsp;
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'''How''' – Technical administrators can configure SSO integrations (SAML, WS-Fed and O-Auth) from the SSO configuration page.
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<div class="image-green-border">[[File:8.2 RN 05.png|720px|8.2 RN 05.png]]</div>
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'''Value''': Self-service &nbsp;<br/> '''For''': Technical admins<br/> '''Feature ID''': 1180896
  
ICI now allows users to view amendments in the “Grid” view, and toggle between grid view or tile view. The grid view is the default view for amendments and supports all existing grid functionalities, such as standard search, filter, column selection, pagination, export to CSV/Excel, and so on.<br/> &nbsp;
+
=== Customer-specific SAML/OAuth SSO Configurations ===
  
<span style="color:#800080;">'''561410 Enhancing the multi-select drop-down&nbsp;'''</span>
+
'''What – '''In a multitenant instance of Icertis Contract Intelligence, SSO configurations are now moved from a single configuration file to separate configuration files for each tenant. These configurations can now also be modified from within Icertis Contract Intelligence.
  
The multi-select choice drop-down has been enhanced for better usability, data input, and post-selection data review of contract requests, agreements, amendments, and masterdata entities.&nbsp;
+
'''Advantages''' –
  
Users can now:&nbsp;
+
*Site reliability and stability - SSO issues affecting one tenant do not impact other tenants.
 +
*Self-service - Technical admin users can configure SSO without intervention from Icertis teams.
  
*View eight options in a drop-down list (instead of six), without scrolling.&nbsp;
+
'''How – '''Users with the right permissions can make SSO configuration changes from the Tenant.config file. The changes can also be made from within ICI by Technical Admin users.
*View larger values with adjusted drop-down width, according to its size, in the post-selection view.&nbsp;
+
*View all selected values at the top of the drop-down.  
+
*Deselect the selected values, individually or all with a single click, without opening the drop-down.<br/> &nbsp;
+
  
<span style="color:#800080;">'''620411 – Defining IN operator when applying lookup filters'''</span>
+
'''Value: '''Self-service, Reliability, Supportability<br/> '''For:''' Technical Admins<br/> '''Feature ID: '''1317384
  
In ICI, the configurator can filter the lookup masterdata table with “Must” and “Must Not” conditions, to achieve necessary business scenarios, while configuring a lookup attribute on contract types.&nbsp;
+
=== Error-handling framework ===
  
With this release, ICI provides the ability to configure a lookup attribute using the “IN” filter operator, and display selected multiple values, by referencing multiple values on another lookup master data attribute.&nbsp;
+
'''What '''– A centralized and industry-standard error handling framework for faster troubleshooting, analysis and resolution of issues. The list of error codes and related data is cataloged & documented, which will act as a standard reference for all error codes in the ICI platform.
  
Configurators can now:&nbsp;
+
The framework provides the following features:
  
*Use the "IN” operator in the lookup filter attribute on agreement contract types.&nbsp;
+
Detailed and structured data to determine severity, origin, module, area & source of the error.
*View the applied filter on the “Attributes” page on the UI for the selected attribute.&nbsp;
+
*Standard ICI users can view only selective values in the lookup attribute as per the referenced value in another attribute. &nbsp;<br/> &nbsp;
+
  
<span style="color:#800080;">'''573339 – Managing user preferences as part of profile management'''</span>
+
No unhandled exceptions emanating from the system.
  
Users can set preferences for their ICI Web UI account such as language, color theme, time zone, and so on.&nbsp;
+
Detailed logging is done in a central repository like Kibana.
  
ICI now provides administrators the capability to set preferences as default, for users, according to their locations or the offices they work in. This reduces the end user’s effort of setting up the ICI account with required parameters after the first log-in and presents the system with appropriate and specific pre-settings. &nbsp;&nbsp;
+
For ICI Instances where AppInsights is available, a correlation id helps to track calls and correlate the complete chain of events that led to the error.
  
Administrators can:&nbsp;
+
'''Why '''– Eliminates time required to locate and understand the issue and reduces the overall time needed to fix issues.
  
*Set and manage preferences for a single user through a single user update, and for multiple users through the bulk process.
+
'''How '''– ExceptionHandler attribute is introduced, which will have following Origin, Area, Module, Sub Module in the form of code.
*View preference settings modifications details in the “History” tab for audit.&nbsp;
+
*Search users based on parameters related to preference settings.  
+
  
Users can:&nbsp;
+
For example: 50000030021360X8013153 (shown on User Interface)
  
*Access the ICI system with appropriate details as default after the first login.&nbsp;
+
Breakdown of the code is as follows:
*Override the default preference settings as per individual preferences.<br/> &nbsp;
+
  
<span style="color:#800080;">'''604775 Moving agreement to executed state without uploading the document'''</span>
+
5 Severity
  
Previously in ICI, users could not move agreements and amendments from “Waiting For Signature” to “Executed” state, without uploading the supporting document, in case of manually signed agreements.&nbsp;
+
00 – Origin (First parameter of Exception Handling attribute)
  
With this release, users can now skip uploading the document, to move agreements from “Waiting For External Signature” or “Waiting For Internal Signature” to the “Executed - (Pending Signed Document)” state.&nbsp;
+
00 – Source (mostly internal)
  
Users can then search or create a saved search for such agreements and upload the required documents later using the “Upload Fully Signed Copy” action. Notifications can be configured to inform users about skipped document uploads, so that users can cover for delays occurring due to the scan and upload process while executing a large volume of documents.&nbsp;
+
03 – Area (Second parameter of Exception Handling attribute)
  
This functionality is available for agreements, amendments, and orphan amendments.<br/> &nbsp;
+
002 – Module (Third parameter of Exception Handling attribute)
  
<span style="color:#800080;">'''614860 Attaching associated documents to agreement notifications'''</span>
+
136 SubModule (Fourth parameter of Exception Handling attribute)
  
ICI users can share the main agreement document as part of various email notifications that get triggered for the agreement from time to time.&nbsp;
+
0X8013153 – Standard C# HResult which can be googled to see the exception type
  
In addition to the main agreement document, users can now also send associated documents as part of various email notifications that get triggered for the agreement from time to time. Access to these documents can be controlled based on the type of document – internal, external, or restricted. For example, some documents may only be shared with internal users, some may be shared with internal and external users, whereas some may not be shared with anyone.
+
Class decorators for Exception Handling
  
With this release:
+
['''ExceptionHandler''' (exceptionOrigin: ExceptionOrigin.Core, exceptionArea: ExceptionArea.CLM, module: ExceptionAreaModule.CLM_AdminTask, submodule: ExceptionAreaSubModule.CLM_AdminTask_Root)]
  
*Administrators can tag the associated document contract type in the email notification template for agreements, assignment agreements, termination agreements, and amendments.
+
When an error occurs, the error code is displayed on the error message, see the screenshot below.&nbsp;&nbsp;
*Users can define:
+
<div class="image-green-border">[[File:8.2 RN 33.PNG|400px|8.2 RN 33.PNG]]</div>
**The type of notification as internal or external.&nbsp;  
+
'''Value: '''Supportability<br/> '''For: '''Partner Developers | Any Application User | Troubleshooters<br/> '''Feature ID''': 1373034
**The type of associated document instance as internal, external, or restricted.  
+
*Based on the type of notification and type of tagged associated documents, attachments are added to the email notification.<br/> &nbsp;
+
  
<span style="color:#800080;">'''586492 – Defining different relationship types while associating peer instance'''</span>
+
=== Administration & Configuration Enhancements ===
  
ICI allows users to define the linkage type as a parent, child, or peer while associating peer entities with each other.
+
[[File:8.2 RN 34.PNG|720px|8.2 RN 34.PNG]]
  
With this release, users can define configurable labels for peer associations between existing contracts by configuring the “Linkage Type” masterdata. The configurable labels define various business relationships in the context of contracts. For example, “Related To”, “Linked To”, “Addendum Of”, “Addendum To”, “Parent To”, “Child To”, and so on. The labels can be activated or deactivated as per business requirements.
+
== Reporting Analysis ==
  
The configurable labels support the existing two-way linkage and self-linkage types. The amendments on executed agreements will be associated as a peer, with default peer linkage type label, defined in default peer mapping for amendment.&nbsp;
+
=== Dashboard and Power BI reports for Supplier Evaluation ===
  
Users can select configurable peer linkage type labels in the “Linkage Type” drop-down list and view them on various ICI functionalities such as: &nbsp;
+
'''What – '''An interactive Supplier Evaluation dashboard with the following features is now available out-of-the-box:
  
*Agreement creation workflows for peer entities, assignment, and initiate termination flow.&nbsp;
+
Interactive graphs for status of evaluation cases, evaluation distribution by performance, and ageing in review or approval states.
*Associate and Inheritance icons.
+
*Bulk actions.
+
*Agreement creation through business APIs.
+
*Broadcast – “Attachments” tab and captured notes.  
+
  
'''Note:''' Multiple configurable labels are not supported for parent and child linkage types, as there is specific business logic built with them in the ICI system.
+
Enlists the top and poor performing suppliers based on a host of filters like evaluation type, period of evaluation, supplier name and more.
  
&nbsp;
+
Captures evaluations that are awaiting supplier inputs for missing documents.
  
<span style="color:#800080;">'''619558 – Downloading amendments using download all functionality'''</span>
+
360-degree supplier performance score card about different evaluations, KPI and performance trend over a time period.
  
ICI users can download an agreement and all its associations in a zip file using the “Download All” action available on agreements.&nbsp;
+
Capture supplier documents/ certificates that are expired or expiring within 5 days.
  
With this release, users will download amendments of an agreement with corresponding parent-child associations in the downloaded zip package. This is supported on the selective download option too.
+
'''Advantages –'''
  
For ease of access, each selected amendment will be downloaded with its selected associations in separate folders. The folders are named “Amendment_1”, “Amendment_2”, and so on (from oldest to latest), instead of actual amendment names. This helps to overcome the Windows limitation of supporting 260 characters in the file path and gives users the flexibility while creating association’s names.
+
Information is represented visually and is easier to consume and track.
  
&nbsp;
+
Assist the procurement team in setting up the right expectations and manage supplier relationships.
  
<span style="color:#800080;">'''615291 – Configuring attributes inheritance for amendments at the contract type level'''</span>
+
Insights into poorly performing suppliers can help in planning proactive performance improvement.
  
ICI already provided the capability to exclude specific agreement attributes from being copied to amendments through technical configuration, which applied to all agreement contract types by default.&nbsp;
+
'''How – '''The dashboard and reports can be accessed from the Supplier Management -> Dashboard.
  
ICI now provides the flexibility to decide which attributes of an agreement can be copied to amendments at the contract type level, as per business requirements. Configurators can enable or disable the attribute’s inheritance for amendments, using the “Is Inherit On Amendments” flag, at the agreement contract type and template variable levels. Users can then copy these defined attribute values from base agreement to amendment during amendment creation.&nbsp;
+
'''Pre-requisite''': HTTP Artifact binding should be supported by the respective IDP server to enable this feature.
 +
<div class="image-green-border">[[File:8.2 RN 15.png|720px|8.2 RN 15.png]]</div>
 +
'''Value: '''Analytics&nbsp;| User experience<br/> '''For: '''Vendor Management Office | Procurement Department | Business Analysts| Legal Team<br/> '''Feature ID: '''1235347
  
'''Note:&nbsp;'''
+
=== New filters added to Agreement and Amendment based SSRS reports ===
  
*The technical configuration settings for excluding parent agreement attributes from its amendments will always take preference over the settings at agreement contract type and template level.
+
'''What – '''The following filters are now available on UI for DRF Agreements Pending Approval and DRF Expired Agreements reports:
*The existing validations or dependencies for an attribute’s properties set for the agreement will not be inherited to amendments.<br/> &nbsp;
+
  
<span style="color:#800080;">'''614877 – Replacing a user with multiple users'''</span>
+
Contract Type
  
In ICI, administrators can replace user(s) with all associated records using the “Replace User” functionality. In practice, administrators may need to replace a user with more than one user. For example, if a user leaves the organization, the administrator may want to replace that user by dividing agreements associated with that user, in subsets, among multiple users. This would help the organization to balance the workload within its employees.&nbsp;
+
Org Unit
  
Administrators can now:&nbsp;
+
Agreement Owner
  
*Replace the user with one or more users, by selecting the entity and all/selective instances of that entity, and create a saved search for records to replace users. &nbsp;
+
Agreement Status
*Validate the replaced user role against the assigned role.&nbsp;
+
*Get a notification on adding or completing a task.&nbsp;<br/> &nbsp;
+
  
This capability is available across ICI for contract requests, agreements, associations, masterdata, template and clause teams, user groups, and rules. A separate data management user interface is provided to carry out these user management actions.
+
Created Date (Created Date From, Created Date To)
  
&nbsp;
+
Time Zone
  
<span style="color:#800080;">'''614963 – Superseding agreement values as per amendment using rules'''</span>
+
'''Note''': These reports are default and cannot be customized as of now.
  
In ICI, users could supersede all attributes of a parent agreement configured as ‘supersedable’ with values from its amendment, either manually using the “Supersede” action or automatically through the auto-supersede task. Users can now selectively supersede individual entities based on business conditions.
+
'''Advantages – '''One or more filters can be applied to help view the data in contextual slices.
  
The administrator can control the supersede functionality for agreements by:
+
'''How – '''The filters can be applied from the respective reports page, which can be accessed from the Default Reports tab.
 +
<div class="image-green-border">[[File:8.2 RN 16.png|720px|8.2 RN 16.png]]</div>
 +
'''Value: '''Self-service<br/> '''For: '''Managers | Legal Team | Decision Makers<br/> '''Feature ID: '''1346718
  
*Enabling auto supersede option at the contract type level.
+
=== Self-Service Configuration page for creating custom SSRS reports and dynamic views ===
*Configuring the “Supersede Rule” with “Is Supersede by Amendments” or “Is Supersede by Termination” options.&nbsp;
+
*Selecting attributes in rule actions based on the selected Supersede On option.&nbsp;
+
  
Users can view the attribute’s supersede value on the agreement and the captured history as per the rule execution. When no rule is configured, the supersede functionality will work as per existing ICI behavior.
+
'''What – '''Technical users can create or modify dynamic views and create or modify SSRS reports from the self-service configurations page. Some knowledge of technical column names and JSON is necessary to make the modifications.
  
&nbsp;
+
'''Advantages – '''Provides a simpler path to customize reports and can be done by technical users without intervention from Icertis teams.
  
<span style="color:#800080;">'''615293 – Showing or hiding the No Team Available message'''</span>
+
'''How – '''Users with technical role ‘Report admin’ can access the Report Configurations tab on the System Configuration – Self-Service page and create and modify the dynamic views and SSRS DRF reports.
 +
<div class="image-green-border">[[File:8.2 RN 17.png|720px|8.2 RN 17.png]]</div>
 +
'''Value: '''Self-service<br/> '''For: '''Configuration Admin | External implementation partners<br/> '''Feature ID: '''1346720
  
In ICI, users may encounter specific workflow configurations, such as the self-approval process, that do not require users added to the team. The “No Team Available” message, displayed in such cases, adds to the number of non-value clicks for users to continue.&nbsp;
+
== APIs ==
  
ICI now can suppress this message through technical configuration, thereby minimizing the number of unnecessary clicks.&nbsp;
 
  
Administrators can:&nbsp;
+
=== API Management Service ===
  
*Selectively enable or disable the “No Team Available” message window, at the entity contract type level, appearing at various states.&nbsp;
+
'''What – '''API management is a key infrastructure of API offering working as a façade and controlling layer for use of ICI APIs. It consists of—a gateway which controls the flow of APIs from the integrating application to ICI API server, a management portal to configure the usage policies and an information portal called API Hub.
*Disable the “No Team Available” message window altogether, at the instance level, for all entities. The instance level settings will override the entity level settings.&nbsp;
+
  
'''Note:''' This capability is available across ICI for all entities, events, integrations and add-ins in ICI.
+
With the API Management, the following is possible for customers:
  
&nbsp;
+
*Enforcing usage quota limit
 +
*Rate limiting (throughput throttling) of API calls (by default set to 5 API calls per min)
 +
*Monitoring and getting reports on usage of APIs
  
<span style="color:#800080;">'''618345 Defining complex conditional logic for attributes visibility'''</span>
+
'''How – '''All customers using Icertis APIs can use the APIM gateway URLs as API URLs. For new customers, the APIs are automatically routed through APIM. For the existing customers that are already using APIs, they must make a configuration change to connect to APIM. The Icertis team will provide the exact API gateway URLs.
  
Previously, users could configure a conditional attribute for a contract type with simple conditions using single “equal to” operator.&nbsp;
+
'''Note''': The API Hub capability where users can get the information about APIs, try out the endpoints and get API usage reports is described as a separate feature below in the release notes.
  
With this release, configurators can now set multiple, complex conditions to display ICI Web UI attributes dynamically, based on business scenarios. Configurators can define conditions for attributes for all entities, except for template variables. For example, the configurator can set conditions to display an attribute based on the selection of specific values in any of the attributes mentioned in the condition. The user experience would be similar to the existing ICI conditional attribute functionality. &nbsp;
+
'''For''': API Developers | Administrators<br/> '''Feature ID''': 1182735
  
Users can now:&nbsp;
+
=== Icertis API Hub–A New Developer Experience for Working with APIs ===
  
*Apply multiple and complex conditions to display an attribute by enhancing the enable expression (visibility expression) for contract requests, agreements, associations, and masterdata contract types.&nbsp;
+
'''What – '''The new Icertis API Developer Experience is simple, secure, and immersive for the developers.
*Support conditional expressions for extension attributes. &nbsp;
+
*Define conditions with different operators based on the selected attribute datatype.&nbsp;
+
*View the conditional attribute value according to the value entered in the attribute on which a condition is set.  
+
  
&nbsp;
+
As an API developer, the new Icertis API Developer Experience allows you to discover and interact with the ICI APIs. Developers can find recommendations for making API requests, inputs for each endpoint, and authentication methods. Based on the subscription key, the developers can make API calls for the API products.
  
<span style="color:#800080;">'''616901 – Applying facets to business status search filter'''</span>
+
We have divided the API endpoints into distinct categories to facilitate access and search. Reports include data points like the number of API calls, response time, APIs used, etc.
  
Business statuses are prominently used across all customers as they reflect the actual status in business terms compared to the system workflow status. Previously, the ICI search functionality supported filters on “Business Status” for users to narrow down results. However, manually selecting filters often becomes a tedious task in the case of several business statuses.&nbsp;
+
'''Advantages''' –
  
To provide a better user experience and ease of use, faceted filters using string operators, such as “Contains”, “Exactly”, “Starts With” and “Does Not Contain” are being added to the “Business Status” filters.<br/> &nbsp;
+
*Smoother developer on-boarding and learning experience
 +
*Real-time usage reports provide transparency
  
<span style="color:#800080;">'''694211 Improving handling of exceptions for string combinations'''</span>
+
'''How – '''You must have the APIM Dev Portal User role assigned to access the new APIM Developer experience. Contact your system administrator for access.
  
Previously, some combinations of special and alphanumeric characters used as input values resulted in generic exceptions.&nbsp;
+
Additional notes:
  
ICI's parsing logic is now improved for handling string combinations with special and alphanumeric characters so that no errors are generated. This applies to all entities across ICI, where a combination of special characters, alphabets, and numbers can be used.<br/> &nbsp;
+
*You can use OAuth or token-based authentication method
 +
*An additional fee is required to use the access-based certificate authentication method
  
<span style="color:#800080;">'''732929 – Uploading clauses and templates in bulk'''</span>
+
'''For''': API Developers | Administrators<br/> '''Feature ID''': 1182735
  
New customers or new groups onboarding to ICI mostly have their templates and clauses already created in a separate file. Previously, manual efforts were needed to onboard the hundreds to thousands of templates and clauses.&nbsp;
+
=== Framework for the composite API ===
  
With this release, automation has been provided for bulk import using the “Legacy Upload” tool, which will reduce any human dependency, manual approvals, and delays for onboarding templates and clauses using the current capabilities. ICI administrators can now import templates and upload clauses to ICI in bulk.
+
'''What''' – This release introduces “Single Response – Composite APIs” to eliminate creation of wrappers over ICI Platform’s APIs while using them.
  
Along with the tool, an XML specification document is also released which can be used for creating tags in the input document files of clauses and templates.<br/> &nbsp;
+
The Composite API Framework supports the following features:
  
<span style="color:#800080;">'''655507 – Uploading and downloading large files with the file path attribute'''</span>
+
API endpoint for supporting composite structure
  
ICI now provides support for larger files. This is applicable to masterdata and associations.
+
Request and Response representation
  
Users can now:
+
Validation framework for composition
  
*Upload files up to 4GB under the file selection attribute.&nbsp;
+
Orchestration logic for composite requests
*Upload files with all supported file extensions allowed in the file selection attribute.
+
*Download All/Download Package up to 6 GB.
+
  
ICI supports virus scanning of large files if the virus scan feature is enabled.<br/> &nbsp;
+
Referencing field's structure and usage
  
'''Note:&nbsp;'''This is not applicable for contract requests, agreements, associations with large files in the DocuSign/Adobe Sign association selection pop-up, document assembly, bulk actions, legacy upload, integrations (Salesforce, Workday, etc.), and APIs.&nbsp;The Upload/Download of the files would be supported for Azure and Windows Storage.
+
'''Advantages''' – The framework helps simplify the implementation and makes the integration more efficient. How - API developer can work on ICI entities via single composite API request to trigger series of APIs calls in a single API call and get multiple request results in a single response body.
  
&nbsp;
+
'''Value''': User Experience | Ease of Use | Improved Efficiency<br/> '''For''': API Developers | Administrators<br/> '''Feature ID''': 1182667
  
<span style="color:#800080;">'''618994 – Supporting special characters in agreement templates and support to skip empty columns while a saved search/association is tagged in a template'''</span>
+
=== API Endpoint Changes ===
  
Previously in ICI, attribute names did not support special characters apart from _ (underscore), & (ampersand), and space.&nbsp;
+
[[File:8.2 RN 06.PNG|720px|8.2 RN 06.PNG]]
  
Now, support is provided for special characters in the attribute display name. The characters *(asterisk), - (dash), : (colon), ( (parenthesis open), ) (parenthesis closed), ’ (apostrophe), , (comma), and . (period) can be used in the display name of attributes for contract requests, agreements, associations, and masterdata contract types. The same attribute display name, as provided by the configurator, will now be displayed including special characters.
+
[[File:8.2 RN 07.PNG|720px|8.2 RN 07.PNG]]
  
In scenarios where the association or saved search is tagged as a table in the agreement, and a particular column of the table does not have any data, we have introduced a functionality to skip such empty columns.&nbsp;
+
[[File:8.2 RN 08.PNG|720px|8.2 RN 08.PNG]]
  
During template creation from Icertis Experience for Word, the configurator can add a “SkipEmptyColumns” property while tagging an association or a saved search as a table. This property needs to be added manually in the “Content Control Properties”, at any position after the contract type GUID, separated by a '|' (pipe separator). This enables empty columns to be skipped in document assembly, thereby eliminating unnecessary empty columns in the agreement version. The order of the columns in the table is determined by the attributes in the display preference of the associated document contract type.&nbsp;
+
[[File:8.2 RN 09.PNG|720px|8.2 RN 09.PNG]]
  
Amendments to an agreement are now viewable in a grid-view in addition to the current tile view. This provides more information and enables standard grid view functionalities such as search, filter, and export.&nbsp;<br/> &nbsp;
+
[[File:8.2 RN 10.PNG|720px|8.2 RN 10.PNG]]
  
<span style="color:#800080;">'''573336 – Displaying drop-downs as radio buttons or checkbox list for user selection'''</span>
+
[[File:8.2 RN 11.PNG|720px|8.2 RN 11.PNG]]
  
With this release, ICI provides new controls for multi-select and single-select choice attributes.&nbsp;
+
[[File:8.2 RN 12.PNG|720px|8.2 RN 12.PNG]]
  
Users can configure an alternate UI control for drop-downs with a limited number of values for choice attributes at contract type, global attribute, and template variable levels. This improves the user experience as the number of clicks and scrolls required to view options in a drop-down are considerably reduced and provides better readability in terms of post-selection data review. &nbsp;&nbsp;
+
== AI Applications ==
  
Users can select:&nbsp;
+
=== Beta Feature – Refer existing obligations when reviewing AI-discovered obligations ===
  
*The radio button for single-select choice attributes.&nbsp;
+
'''What''' – AI-discovered obligations are automatically categorized in a category and sub-category when presented for review and confirmation. When reviewing discovered obligations users can now refer to existing obligations in approved state belonging to the same category, sub-category and related agreements. Changing the category and sub-category, displays the relevant set of approved obligations.
*The checkbox list for multi-select choice attributes.  
+
  
The configuration applies across ICI for the creation and editing of agreement, amendment, associated document, masterdata, and contract request entities.
+
'''Advantages''' –
  
&nbsp;
+
Referring '''Library Obligations''' can help you get a standard position/scope/language to be used while setting up a newly discovered obligation
  
<span style="color:#4B0082;">'''593421 – Labeling agreement document versions as per signature copy'''</span>
+
Referring from '''Related Agreements''' helps you understand what obligations from parent (peer) contracts are to be set at the child level specially in case of back-to-back contracting (e.g., checking customer contracts and passing on the related obligations in supplier contracts)
  
While agreements go through various signature states till executed, users can now navigate to the “Versions” tab and easily identify which version of the agreement is internally signed, externally signed, or fully signed.
+
'''How – '''Users can review AI-discovered obligations from the Review Obligation drawer, which can be accessed from the “Review Discovered Obligation” page.
  
&nbsp;
+
Review Obligation drawer displaying Approved Obligations in Library Obligation
 +
<div class="image-green-border">[[File:8.2 RN 35.PNG|720px|8.2 RN 35.PNG]]</div>
 +
'''Note:''' Library Obligations are to be added manually. Please refer to the [https://ici-us-wiki01.icertis.com/ICIHelp8.2/index.php?title=ICI_Obligation_Management#Obligation_Library OM wiki] on how to setup an Obligation Library.
  
<span style="color:#800080;">'''872309 – Providing flexibility for assembling associations tagged as clauses'''</span>
+
Review Obligation drawer displaying Approved Obligations in Related Agreements
 +
<div class="image-green-border">[[File:8.2 RN 36.PNG|720px|8.2 RN 36.PNG]]</div>
 +
'''Note: '''Time needed to display Obligations from related agreements may vary depending upon the number of Linked agreements and count of Obligations within them.
  
In ICI, on publishing and updating actions, all clauses are evaluated, assembled and changes are reflected in the agreement document. However, if associations are tagged in clauses, on “Assemble Contract” and “Send For Approval” actions, clauses do not get assembled and associations do not get populated in the agreement document.
+
'''Value''': Efficiency | Time Saving<br/> '''For''': Legal Team | Contract Managers<br/> '''Feature ID''': 1366783
  
As part of our continuous effort to provide flexibility to ICI users and improve the user experience, a key “Core.Agreement.EnableDynamicClauseAssemblyPostCreate” has been introduced.&nbsp;
+
== Sourcing ==
  
*If the key is enabled, when an associated document is uploaded, the entire document will be automatically assembled (Clause, Attribute, Associations, Saved Search) on the “Assemble Contract” and “Send For Approval” actions.
+
The 8.2 Release introduces enhancements to the Icertis Contract Intelligence (ICI) Sourcing Application.
*If the key is not enabled, the ICI document will be assembled on “Publish” and “Edit Agreement” actions. Only associations will be assembled on the “Assemble Contract” and “Send For Approval” actions.  
+
  
'''Note: '''By default, the key is set to false.<br/> &nbsp;
+
=== Converting RFI to RFP or RFQ ===
  
== Mobile App Updates ==
+
'''What''' – ICI Sourcing application now allows creating an RFP or RFQ from an RFI from which the suppliers are shortlisted. Users can create multiple RFP’s or RFQ’s from a single RFI.&nbsp;
  
<span style="color:#800080;">'''773907 – Refreshing tasks and commitments'''</span><br/> Icertis mobile app users perform actions such as approve, reject and request review on contract requests and agreements. However, the status of the requests or agreements list did not automatically refresh. Enhancements have now been made to the “Refresh” functionality for “Tasks” and “Commitment” tabs to automatically refresh on these actions and improve usability.
+
'''Advantage''' – Saves time when creating an RFP or RFQ by allowing shortlisted suppliers to be selected from a previously completed RFI. &nbsp;
  
&nbsp;
+
'''How''' – Users can use the “Create from RFI” button from the Sourcing index page or from the Create RFP/RFQ option on the RFI that is in “Bidding Closed” state.
  
<span style="color:#800080;">'''850259 – Updating logo and attributes to new guidelines'''</span><br/> As part of our effort to consistently improve user experience, the logo and all attributes in the mobile app have been updated as per the new ICI branding guidelines.
+
'''Value''': User Experience<br/> '''Feature ID''': 1328960&nbsp;&nbsp;
  
&nbsp;
+
=== Shortlist Suppliers in RFx ===
  
<span style="color:#800080;">'''773923 – Changing compatibility in Android 11'''</span><br/> With this release, Android 11 compatibility changes have been made by setting the target SDK version to 30 for and deprecated methods have been updated.
+
'''What''' – An enhancement has been made to the existing '''Shortlist''' feature that allows buyers to select and shortlist specific suppliers for the next procurement stage. For example, from RFI to RFP or RFQ or from one round to another in the same RFX. The supplier Shortlist can be modified in certain RFx statuses.
  
&nbsp;
+
'''Advantage''' – Helps accessing preferred suppliers quickly or remove them from the “Suppliers” page thereby saving time.
  
<span style="color:#800080;">'''773917 – Deprecating the UI WebView component for iOS'''</span><br/> With this release, the UI WebView component for iOS has been deprecated.
+
'''How''' – A “Shortlist Supplier” option is added on the “Suppliers” page. &nbsp;
 +
<div class="image-green-border">[[File:8.2.RN 4.png|500px|8.2.RN 4.png]]</div>
 +
'''Value''': User Experience<br/> '''For''': Buyer and Administrator users<br/> '''Feature ID''': 1341682&nbsp;&nbsp;
  
&nbsp;
+
=== Sourcing Enhancements ===
  
== ICI API Enhancements&nbsp; ==
+
[[File:8.2.RN T4.PNG|720px|8.2.RN T4.PNG]]
<div class="image-green-border">
+
<span style="color:#800080;">'''704069 – Enhancing ICI API 2.0 implementation'''</span>
+
  
With this release, support has been added for script and integrated attributes. They are available as cascaded attributes for lookup fields, when configured at the contract type level.&nbsp;
+
== Obligation Management ==
  
This is applicable for visualize, retrieval, creation and updation of the instances of the following entities:
+
The 8.2 Release introduces enhancements to the Icertis Contract Intelligence (ICI) Obligation Management Application
  
*Contract Requests
+
=== Auto-create Obligations from Associations data ===
*Agreements
+
*Associations  
+
*Amendments
+
  
New visualize endpoints have also been added for the above entities to get information about their attribute and template configuration.
+
'''What''' – ICI Platform now facilitates improved Obligation intake from source Association records. An Obligation is automatically created from any defined associations such as Deliverables, SLA, Risk Assessments. For example, if a SOW has ‘Deliverable’ as an association, then the user can directly convert that deliverable into an Obligation.
  
&nbsp;
+
'''Advantages''' – Streamlines and simplifies creation of Delivery Dates, Milestones, SLAs, Risk Assessments, and other obligations from associated records, improving process efficiency. Auto-creation of Obligations enhances tracking compliance centrally using Obligation Management.
  
<span style="color:#800080;">'''756815 – Downloading associated document API'''</span>
+
'''How – '''You can use the “Create Obligation” menu option from the Associations object list view or details page.
 +
<div class="image-green-border">[[File:8.2.RN 5.png|720px|8.2.RN 5.png]]</div>
 +
'''Value''': User Experience | Contract Building | Managing Obligations | Process Efficiency<br/> '''For''': Risk Managers | Contract Administrators<br/> '''Feature ID''': 649740
  
ICI already supports downloading agreements.
+
=== Use “Date” & “DateTime” Attributes from Holding Agreement for Obligation Scheduling ===
  
As part of our efforts to continually improve ICI, in this release, new API endpoints have been added to download contract request associated document and agreement associated document.
+
'''What – '''Due'''dates and end dates for obligations can now be selected from any of the date attributes of the agreement.'''
  
&nbsp;
+
'''Advantages'''
  
<span style="color:#800080;">'''731961 – Provisioning success or failure message for workflow operations'''</span>
+
Eliminates the need for an Obligation creator to know specific dates.
  
As workflow APIs are asynchronous, customers using Actions API and API 2.0, get a return success code only on initiation of the workflow. This functionality has been improved so that messages on the service bus are received even for failure notifications.
+
Consistency in Obligation dates used across various members / obligation creators
  
Users will now get a definite response, with required details of the error and cause, of the async APIs called. Based on the notifications, they can take necessary actions when successful, or corrective measures in the event of a failure.
+
Reduces the extra effort required in referring to Date Attributes of holding agreement entity (for example, Effective Date / Expiry Date) and use them in Obligation creation.
  
<br/>  <br/> <span style="color:#800080;">'''660859 Supporting correlation Id in APIs'''</span>
+
'''How – '''Two new attributes have been added to the Obligation Contract Type “Select Due Date From” and “Select End Date From”. You can select a specific date value from the given options. The date value selected will be as per the actual date defined in the Agreement. For example, if you select “Expiry Date” value, an Obligation will be created with an expiry date that is same as the expiry date for the Agreement.
 
+
<div class="image-green-border">[[File:8.2.RN 6.png|600px|8.2.RN 6.png]]</div>  
To work with ICI entities, at times, multiple API calls are needed to complete an operation.&nbsp;
+
 
+
For example, to create an agreement, the following APIs are called in a sequence “GetInstance”, “SaveExternalUser”, “GetTemplate”, “CreateandPublish”, “ResumeWorkFlow” (API 1.0), “Prepare”, “Create”, “Get”, “Send For Approval”, and “Send for Signature” (API 2.0).&nbsp;
+
 
+
In such cases, due to heavy load, it becomes challenging for administrators to troubleshoot the operation that caused failure of the agreement creation. To resolve this issue, an identifier has been added which can be passed by subsequent APIs for correlating from logging perspective.&nbsp;
+
 
+
The following API changes have been made to ensure that the existing implementation and code do not break:
+
 
+
*Provided support for a Tracking Id header in every request for logging.&nbsp;
+
*User will receive the Tracking Id provided in the request header as part of response headers. (If the user does not send a value, then a new unique identifier will return).
+
*The called API path with query string will be logged in Kibana.&nbsp;
+
 
+
'''Note: '''The implementation of the Tracking Id is optional and the value must be GUID only.
+
 
+
This can be used for:
+
 
+
*Related API Calls
+
*Async operations
+
*Bulk operations
+
*Status check operations &nbsp; &nbsp;
+
</div>  
+
 
&nbsp;
 
&nbsp;
  
== Enhancements to ICI Add-ins&nbsp; ==
+
'''Value''': User Experience<br/> '''For''': Contract Operations<br/> '''Feature ID''': 913820
  
<span style="color:#800080;">'''745266 – Supporting online editing of agreements'''</span>
+
=== Obligation Management Enhancements ===
  
As part of contract management, agreement and amendment documents regularly go through reviews, where multiple stakeholders and teams have to review and/or edit a contract before it is sent out to external parties for their reviews and signature.&nbsp;
+
[[File:8.2.RN T5.PNG|720px|8.2.RN T5.PNG]]
  
To make changes or modifications to an agreement, ICI users previously had to download a copy, perform edits and upload it back to ICI. This created a version of the document in ICI. Primary owners had to send the documents over emails to get inputs from multiple departments such as delivery and legal, which they would later have to consolidate to create the contract document. This approach not only led to aggregation overheads, but audit information was often lost too, and it was not possible to trace what was approved and by whom.
+
== Supplier Relationship Management ==
  
With this release, ICI offers online editing support for agreement documents creating radical operational efficiency for contract owners.
+
ICI Supplier Relationship Management application is certified to work with the 8.2 release
  
It is now possible for:
+
=== Supplier Profile and Supplier Master records synchronization ===
  
*Primary owners, secondary owners and reviewers with edit privileges to initiate an online editing session, where more than one party can edit parallelly using existing MS Word capabilities.&nbsp;
+
'''What''' – Supplier product and service categories are now automatically synced in the following events:
*An agreement document, which has been edited using online editing, to be published to ICI, without any loss of information.
+
  
'''Note:&nbsp;'''
+
On supplier qualification, the product/service category updates get copied to the Supplier Master category field.
  
*The online Word editor is available only for users with valid Office 365 subscription.
+
Buyers update the Supplier Master the information is synced with the Supplier Profile.
*Only users with edit privileges on a document can make changes to the document online.
+
*Users must either allow third-party cookies or add “*.officeapps.live.com” to their browser's cookie “Allow” list, in order to use Office Online smoothly.  
+
  
<br/> <span style="color:#800080;">'''588686 – Tagging clause extended attributes in clause text'''</span>
+
Buyers update the Supplier Profile the information is synced with Supplier Master.
  
ICI allows users to capture additional details for clauses in the extended attributes.&nbsp;
+
'''Advantage''' – Supplier records are consistent and can be consumed across all Icertis applications.
  
Now, users have the capability to tag clause extended attributes, if configured, inside the clause along with clause metadata, while creating or modifying the clause from within the Icertis Experience for Word.
+
'''How''' – If a supplier record in the database is modified depending on the conditions defined, the other relevant records also get updated automatically.&nbsp;
  
The value of tagged clause extended attributes will be resolved and displayed in the clause text upon tagging of the attribute or saving the clause.
+
'''Value''': Efficiency<br/> '''For''': Buyer users<br/> '''Feature ID''': 1420117
  
&nbsp;
+
=== Supplier Relationship Management Enhancements ===
  
<span style="color:#800080;">'''668859 – Enhancing filtering and searching of clauses &nbsp;'''</span>
+
[[File:8.2.RN T7.PNG|720px|8.2.RN T7.PNG]]
 
+
In ICI, clauses can be filtered on the basis of clause groups and searched on the basis of their clause name. This filtering and searching capabilities have been improved, so that users can easily retrieve the desired template and clause record, thus improving usability for customers having large number of clauses and templates in their clause and template library.
+
 
+
Users can now:
+
 
+
*Search and filter clauses and templates based on the name or text inside the clause or template respectively.  
+
*Perform free text search on clauses and templates.  
+
  
 
&nbsp;
 
&nbsp;
  
<span style="color:#800080;">'''603690 – Updating templates automatically with latest clause version'''</span>
+
== Rebates Enhancements ==
  
Legal teams may need to make changes to a clause available in the clause library for varied reasons. This clause may be used in multiple templates used for various transactions. It may also require template updation, so that the latest version of the clause can be used in all future transactions.
+
Rebates App in ICI Platform is enhanced to improve the usability and thereby improve the overall user experience, scalability and robust calculations. The Rebates App extends support for Big Data, AI, and Dynamic JSON. The enhancements in Rebates App can be summarized as below:
  
To facilitate this, users can now update all or selected templates with the latest version of the clause whenever any clause is modified, thus eliminating the need for the legal team to manually do so.&nbsp;
+
'''Refined seeded data model:'''
  
Users can select templates to be updated when a clause is modified. The selected templates are automatically updated after the clause is approved and will move to the next logical state once modification is done.
+
*Minimal configuration and data reusability to make Rebates app more scalable.
 +
*Standardized naming conventions to avoid any conflicts with other apps.
 +
*Normalized data has improved Calculation Engine’s efficiency by 50%.
 +
*Dynamic JSON for Rebate program data eliminates the need to have distinct rebates and payout calculation for every business unit in an organization. The enhanced calculation engine extracts JSON data from the Agreement and its associated documents and maps it with the newly configured attributes.
 +
*Background tasks optimized to support big data such as calculation engine processing large invoice and agreement datasets. As an example, for performance testing, it took 35 seconds (approximately) to process 170,000 &nbsp;records (approximately) as compared to 1 minute (approximately) for 5000 records (approximately) in the earlier version.
 +
*Rebate program attributes are a part of associated document instead of an agreement, which enables handling multiple rebate programs within a contract. This also reduces the number of attributes in an agreement, that improves the performance of agreement creation.
 +
*Standardized attributes management by allowing 16-digit numbers with 6 decimal places.
 +
*Generic Product, Location, and Customer hierarchies allow customizing configuration and mapping it to the calculation engine.
 +
*Previously, configuration supported only up to 10 customer details as these details were part of the Agreement itself. However, now these details are migrated as Associated documents to support unlimited customer details.  
  
<br/>  <br/> <span style="color:#800080;">'''593421 – Labeling agreement document versions as per signature copy'''</span>
+
'''Power BI Reporting:'''
  
Previously in ICI, agreements signed only by external, internal or both signatories were termed as “Internal Signed Copy”, “External Signed Copy” and “Final Signed Copy” respectively, and were displayed on the “Version” tab.
+
*Intuitive dashboard with advanced analytics on the rebate agreement distribution and accruals accumulation.
 +
*Out-of-the-box reports added in Power BI, which were earlier focused on Accruals, are now aligned with the overall performance of Rebates.
 +
*Improved visibility for Rebates payout calendar with the next payout dates.  
  
This capability has been further enhanced so that the signature versions are clearly labeled as “Internal”, “External” or “Fully Signed Copy”, as applicable, so that the user can easily identify the agreement version.
+
=== Risk Management Enhancements ===
  
&nbsp;
+
[[File:8.2.RN T6.PNG|720px|8.2.RN T6.PNG]]
  
&nbsp;
+
== Technology Updates ==
  
== Enhancements to Artificial Intelligence Applications in ICI ==
+
=== HTTP Artifact Binding Support for SSO Integration ===
  
<span style="color:#800080;">'''727318 Enhancing AI powered playbook in Icertis Experience for Word'''</span>
+
'''What – '''In addition to HTTP POST and HTTP Redirect, ICI now supports HTTP Artifact binding for SSO (Single Sign-On) integration along with other IdPs like ADFS.
  
ICI provides the legal playbook in Icertis Experience for Word that uses artificial intelligence to identify exceptions in the contract document, allowing users to review and take corrective actions on them, and assess the risk when these exceptions are accepted by negotiators. &nbsp;
+
'''Advantages – '''With improved security, exchanging sensitive data across Id Provider (IdP) and Service Provider (SP) becomes more authenticated and trustworthy. This prevents intervention of any malicious party.
  
With this release, the legal playbook is enhanced and provides more options to work with playbook from Icertis Experience for Word.&nbsp;
+
'''How – '''Administrator or Implementation Partner can choose between HTTP POST, HTTP Redirect and HTTP Artifact binding for SSO (Single Sign-On) integration, on the IdP server side.
  
Users can now:&nbsp;
+
'''Value: '''Secure Authentication Process<br/> '''For: '''All ICI Users<br/> '''Feature ID: '''1342076
  
*View the visual indication for clauses with playbook exceptions on “Agreement Clause” page. &nbsp;
+
=== Microsoft retiring basic authentication for SMTP ===
*View playbook details in a separate resizable window.&nbsp;
+
*View all playbook positions for a selected contract type with options to search and filter within.&nbsp;
+
*View all playbook positions for a selected agreement clause.&nbsp;
+
*Add deviation to the clause from playbook “Details” page.&nbsp;
+
*Add a new playbook record and edit the existing playbook record from within the Icertis Experience for Word.
+
  
&nbsp;
+
'''What '''– Microsoft is retiring basic authentication for SMTP, and it would be necessary for customers using basic authentication to move to an alternate service. ICI now supports modern authentication with support for Microsoft Graph API.
  
<span style="color:#800080;">'''575475 – Automating user feedback for clauses, obligations and attributes'''</span>
+
'''Why '''– Provide support for modern authentication methods & ensure service continuity even after Microsoft retires basic authentication later this year (Oct 1, 2022).
  
ICI AI apps have been positioned to be intelligent assistants to help users in taking decisions when populating details for agreements. While AI discovery recommends values to users, it is expected that users would select the correct value at the time of review. &nbsp;
+
'''How''' – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.
  
During clause review of discovered clause, AI suggests a list of library clauses to be matched with the discovered clause. If a user selects one of them or selects a completely new clause from library, the AI algorithm learns from such user actions. These learnings are incorporated in the next discoveries to improve the accuracy of clause recommendations.
+
'''Value: '''Business as usual (BAU) without Impact<br/> '''For: '''Authorized Signatories | Approval Team | Contributors<br/> '''Feature ID: '''1417372
  
<br/> <span style="color:#800080;">'''539492 – Improving clause delineation in DiscoverAI'''</span>
+
=== Microsoft retiring Outlook REST API ===
  
Clauses in an agreement document that are found using DiscoverAI are displayed along with clause categories in the “Clause Discovery” section on the Web UI.&nbsp;
+
'''What''': The Icertis Outlook Add-In that currently uses the Outlook REST API will now use Microsoft Graph API.
  
ICI has now improved its logic for clause delineation to determine the start and end of the clause text.&nbsp;
+
Configurations are required for Outlook Add-In at the time of implementing or upgrading Icertis Contract Intelligence to work with Microsoft Graph API.
  
Users can now:&nbsp;
+
'''Why''': Microsoft has announced that Outlook REST API will be deprecated in the month of November, 2022.
  
*Edit the discovered clauses list or manually selected clause text to merge or split into multiple clauses.&nbsp;
+
'''How''' – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.
*Create a sub-clause within a discovered clause.&nbsp;
+
*Change the clause category and the level (parent or child) of the discovered clause. &nbsp;
+
*Choose to view only the level 0 clauses.  
+
  
&nbsp;
+
'''Value: '''Business as usual (BAU) without Impact<br/> '''For: '''Authorized Signatories | Approval Team | Contributors<br/> '''Feature ID: '''1417372
  
<span style="color:#800080;">'''770375 – Merging metadata discovery page with attribute page'''</span>
+
=== Support for StartTLS protocol ===
  
Previously in ICI, the AI attribute discovery process on agreements with third party paper was triggered on create and post-create events such as publish. Users might have already entered the attribute values before initiating the create/publish action, thereby making attributes discovery process redundant. Also, the process needed to maintain two different attribute pages, with customizations and validations not being available on the attribute discovery page.&nbsp;
+
'''What''' – Adding support for the StartTLS protocol through NuGet MailKit for authentication and notification. StartTLS protocol command is used to inform the email server that the email client wants to upgrade from an insecure connection to a secure one using TLS or SSL.<br/> <br/> '''Why''' – Customers have the option to use the StartTLS protocol, which supports enhanced security.
  
With this release, users can manually trigger the attribute discovery on the “Attributes” page itself, while uploading a third-party document, during create and edit agreement process. Discovered values will then be auto-filled in empty attributes and users can view additional recommended values for the discovered attributes.&nbsp;
+
'''How''' – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.
  
Users can:&nbsp;
+
'''Value: '''Business as usual (BAU) without Impact<br/> '''For: '''Authorized Signatories | Approval Team | Contributors<br/> '''Feature ID: '''1417372
  
*View the discovery completion progress.&nbsp;
+
=== Bootstrap upgrade from version 4.5.2 to 5.1.3 ===
*Identify discoverable attributes marked with the spinner icon.  
+
*Get side-by-side document view for discoverable attributes.  
+
*Get side-by-side document view for tagged attributes upon completion of discovery.  
+
  
The merging of “Metadata Discovery” page with “Attributes” page will only work for agreements with third party papers.
+
'''What''' – The Bootstrap library has been upgraded from version 4.5.2 to 5.1.3. The support for Bootstrap library version 4.5.2 ends by Q3 2022. 4.5.2 is compatible with the new version.
  
&nbsp;
+
'''Why''' – To address security vulnerabilities.
  
<span style="color:#800080;">'''727312 – Formatting based clause delineation for additional document types'''</span>
+
'''TFS ID''': 1459132<br/> &nbsp;
  
In the previous release, support was introduced to display clause hierarchy in well-formatted .docx agreements.
+
=== Web Application Firewall & Azure Front Door ===
  
With this release, the clause delineation functionality has been enhanced to support PDF documents, as well as for Word documents which do not use any styles. This enhancement helps to get better clause delineation while migrating legacy contracts, as AI assisted configuration is largely dependent on accuracy of formatting-based clause delineation for PDF documents.
+
'''What''' –
  
Clause discovery processor is now trained to identify sections, and sub-sections in Word and PDF documents, up to 3 levels. Support for formatting-based clause delineation has now also been extended to the Icertis Experience for Word, wherein the discovered clauses are displayed to the user in hierarchical format.
+
Implementing Azure Front Door (AFD) with the following settings:
  
&nbsp;
+
Web Application Firewall (WAF) in diagnostic mode
  
<span style="color:#800080;">'''727314 – Supporting additional languages in AI apps'''</span>
+
Prevention Rule in AFD to restrict access from embargo countries.
  
In the previous release, support was provided for clause and obligation discovery for agreements in German, Spanish and Portuguese languages.
+
'''Advantages – '''WAF & AFD help prevent against common exploits and vulnerabilities.
  
With this release, the discovery models will be enhanced to support the following additional languages – French, Dutch and Swedish. Support will be provided for DiscoverAI, NegotiateAI and DiscoverAI for legacy, for auto-detection of language, as well as for bilingual contracts.
+
'''How – '''It can be configured, deployed, and managed via the Azure Portal, PowerShell, and CLI (command-line interface).
  
'''Note: '''Scanned PDF documents are currently not supported for automatically detecting the language.
+
'''Value''': Security<br/> '''For''': Administrators<br/> '''Feature ID''': 951438
  
 
&nbsp;
 
&nbsp;
  
<span style="color:#800080;">'''710739 – Configuring custom rules in DiscoverAI'''</span>
+
= Technical Requirements =
  
Previously, attribute discovery and obligation discovery were dependent on inbuilt schema Excel files. Adding and updating the schema rules for any attribute or obligation required technical details of the code.&nbsp;
+
The Icertis Contract Intelligence (ICI) application can be accessed from any device with an Internet connection and a supported browser. All features may not be available in all environments.
  
With this release, the Excel schema has been deprecated and has been replaced with a rule engine, which can be used to easily write a rule in simple language, and the schema will be generated dynamically, thereby making it more user friendly.&nbsp;
+
The software and hardware requirements for the client system as well as the mobile application are listed in the table below:
  
The rules engine will help configure custom rules for Obligation Discovery, Attributes Discovery and Playbook Discovery, using an inbuilt .NET based rule editor and the ICI master data entity.<br/> &nbsp;
+
[[File:8.2.RN T8.PNG|720px|8.2.RN T8.PNG]]
  
&nbsp;
+
[[File:8.2.RN T9.PNG|720px|8.2.RN T9.PNG]]
  
== Enhancements to Reports ==
+
[[File:8.2.RN T10.PNG|720px|8.2.RN T10.PNG]]<br/> [[File:8.2.RN T11.PNG|720px|8.2.RN T11.PNG]]
  
<span style="color:#800080;">'''514593 – Introducing Tagged Attributes Report for attributes tagged in clauses and templates'''</span>
+
[[File:8.2.RN T12.PNG|720px|8.2.RN T12.PNG]][[File:8.2.RN T13.PNG|720px|8.2.RN T13.PNG]]
  
With this release, a new “Tagged Attributes Report”, which helps administrators understand the complete profile of an attribute and how it has been tagged across different clauses and templates. This provides them better visibility into attribute usage and saves them considerable time.
+
[[File:8.2.RN T14.PNG|720px|8.2.RN T14.PNG]]
  
This report, available on the “Reports” tile, can be accessed based on the security groups configuration. The report can be filtered using the “Select Attribute” and “Select Entity” parameters. Based on the selected entity, the following columns are displayed – Clause/Template Code, Clause/Template Name, Contract Type, Clause/Template Version, Clause/Template Created By, Clause/Template Created On, Version Updated On, Attribute tagged as Template Variable, Attribute tagged as Clause Extended Attribute and Attribute Display Name
+
[[File:8.2.RN T15.PNG|720px|8.2.RN T15.PNG]]<br/> [[File:8.2.RN T16.PNG|720px|8.2.RN T16.PNG]]<br/> [[File:8.2.RN T17.PNG|720px|8.2.RN T17.PNG]]
  
&nbsp;
+
[[File:8.2.RN T18.PNG|720px|8.2.RN T18.PNG]]
  
<span style="color:#800080;">'''769602 – Displaying clause extension attribute summary in the Clause Summary Report'''</span>
+
= Accessibility Conformance =
  
Previously, the “Clause Summary Report” displayed “Clause Summary” and “Clause Version Summary” sections on the report index page.
+
We ran accessibility conformance tests on the Icertis Contract Intelligence platform and Business Apps for Web Content Accessibility Guidelines 2.1 for Level A and Level AA standards. We did not evaluate for Level AAA standards.
  
In this release, the report is being enhanced to display “Clause Extension Summary” which displays details on extended clause attributes. If the clause extended entity is defined for an ICI instance, then this report will display the information of the clause extension attributes. The “Clause Extension Version Summary” will display the latest values of clause extension attributes.
+
While most of the product functionality has at least one method that meets the criterion without any known defects, some functionality of the product may not meet the conformance criteria. The full report is published in the following documents and can be made available on request:
  
<br/>  <br/> <span style="color:#800080;">'''514611 – Enhancing Notifications History Report for an entity'''</span>
+
ICI Platform Accessibility Conformance Report
  
ICI administrators can set up subscriptions for different entities, for notifications to be sent to subscribed users at the occurrence of certain events. Notifications can also be sent using the broadcast functionality. The “Notifications History Report” provides visibility into which notifications were sent, when, and to whom, by displaying an audit history of notifications for the particular entity.&nbsp;
+
ICI AI/ML Accessibility Conformance Report
  
The default report is available for contract requests, agreements and associated documents, and is accessible through the left navigation pane of the details page, for an instance of the aforementioned entities. This report displays a list of notifications sent for an entity, including details such as the event that triggered the notification, the message body, subject, the To, CC, BCC recipient names and email addresses; along with other details such as the attachment file names or sent date and time.&nbsp;
+
ICI Reporting Accessibility Conformance Report
  
&nbsp;
+
ICI Obligation Management Accessibility Conformance Report
  
<span style="color:#800080;">'''742607 – Providing additional localization support in reports'''</span>
+
ICI Sourcing Accessibility Conformance Report
  
With this release, localization support will be provided in the Core platform, Sourcing, Obligation Management and Insights SSRS reports, in the following areas:&nbsp;
+
ICI Proposal Management Accessibility Conformance Report
  
*Contract type names, if the respective entity has locale resource key values in database.&nbsp;
+
ICI SRM Accessibility Conformance Report
*Drop-down with Yes/No values.
+
*Graph and Time zone tool tips, if present in the report.
+
*Column headers. &nbsp;
+
*Any error or validation messages.
+
*Informative messages such as “No data available”.&nbsp;
+
  
<br/> <span style="color:#800080;">'''583297 – Filtering additional reports by agreement status'''</span>
+
ICI Risk Management Accessibility Conformance Report
  
Previously the "Agreement Status" filter was available for the “Agreements Pending Approval Report”, “Expiring Agreements Report”, “Average Agreement TurnAroundTime Report” and “Expired Agreements Report”.&nbsp;
+
= Known Issues =
  
This filter is now also available for the "Agreement Deviation Report" and "Agreements Pending Execution Report". Users have the option to exclude terminated or archived agreements from this report, thus allowing them to derive the exact number and information as required.
+
This section includes some issues that we are aware of and plan to resolve at the earliest:
  
&nbsp;
+
[[File:8.2.RN T19.PNG|720px|8.2.RN T19.PNG]]
 
+
<span style="color:#800080;">'''746607 – Enhancing the Cycle Time Report'''</span>
+
 
+
The “Cycle Time Report” displays the cycles for contracts requests, agreements, agreements with contract requests, and the change of status for each entity from the date of creation to the date of execution, as well as the elapsed time. This enables users to get the turnaround time for tasks and take corrective actions wherever necessary.&nbsp;
+
 
+
With this release, an “Organization Unit” filter is being introduced in this report for users to be able to derive the desired information.
+
 
+
&nbsp;
+
 
+
<span style="color:#800080;">'''737196 – Adding hyperlink in PowerBI for agreement code'''</span>
+
 
+
A new column has been added in PowerBI for “Agreement Code”, which has a hyperlink, that navigates the user to the agreement in ICI.<br/> &nbsp;
+
 
+
== Integrations ==
+
 
+
<span style="color:#800080;">'''605434 – Providing a unified flexible signature process'''</span>
+
 
+
ICI has now improved the electronic signature process to provide a unified flexible signature workflow.
+
 
+
With this release, the following capabilities have been added to the ICI signature process:
+
 
+
*Introducing the hybrid signature process.
+
*Enabling DocuSign console for users to add and modify the signatories.
+
*Support for preview in DocuSign console.
+
*Support for tagging signatories in DocuSign console.
+
*Support for Advanced Electronic Signature (AES) and Qualified Electronic Signature (QES) in DocuSign.
+
 
+
&nbsp;
+
 
+
<span style="color:#800080;">'''641289 – Allowing parallel signatures using DocuSign'''</span>
+
 
+
Previously, DocuSign integration provided support for sequential signatures. This capability has been improved to allow parallel signatures, so that multiple signatories can sign the agreement simultaneously, thus reducing the overall turnaround time for the complete signature process.
+
 
+
With this release:
+
 
+
*Users can define the parallel signatories using rules.
+
*Users can configure parallel signatories via the DocuSign console.
+
*DocuSign process can be triggered in parallel for the configured signatories.
+
*Sync back, audit and history can be captured in the ICI agreement.
+
 
+
<br/> <span style="color:#800080;">'''701825– Supporting multiple vendors for electronic signature'''</span>
+
 
+
Previously, ICI supported one signature vendor within one instance of ICI. Now, multiple electronic signature vendors are supported in the same instance.&nbsp;
+
 
+
With this release, users can:
+
 
+
*Select the provider at the agreement or amendment level, for electronic signature and execution. This is achieved by using the choice attribute “Esignature Provider” with “DocuSign” and “Adobe Sign” as options.
+
*Define standard rules and conditions to automatically select the provider for agreements and amendments.
+
 
+
'''Note: '''This is applicable to DocuSign and Adobe Sign.
+
 
+
&nbsp;
+
 
+
<span style="color:#800080;">'''751651 – Syncing data task in Salesforce to publish completion notification on ASB'''</span>
+
 
+
Sales agreements with customers are created in Salesforce using the ICI adapter for integration. Previously, users had to click “Assemble Contract” to sync data and reflect any changes on the agreement document.
+
 
+
With this release:
+
 
+
*Document assembly is triggered automatically after every update from Salesforce. The changes will reflect in the generated agreement document once the instance and associations are synced, without clicking “Assemble Contract”.
+
*Upon completion of data sync task for an opportunity, the Salesforce data sync task raises a “Data Sync Complete/Failed” event on the Azure Service Bus (ASB) upon completion of data sync for the given opportunity.
+
*A message containing the opportunity Id and agreement SysId is updated, and the time stamp is also displayed.
+
 
+
<br/> <span style="color:#800080;">'''796155 – Improving data flow between Salesforce and ICI'''</span>
+
 
+
Previously, when changes were made to an agreement in the "Sent for External Signature" status, the data was synced from Salesforce to the ICI UI, but not in the template document.&nbsp;
+
 
+
Additionally, the agreement status changed only when an attribute which is tagged in the template was changed. However, if an attribute which was not tagged in the template changed, it was updated in the ICI UI and the status of agreement also remained the same.
+
 
+
With this release:
+
 
+
*Changes made to agreements in Salesforce while they are in Send for External Signature, Send for Internal Signature, Executed or Expired statuses will not be updated to the ICI UI.&nbsp;
+
*When attributes are not tagged in the template document and the same attribute is mapped with Salesforce, updating the value of that field in Salesforce will change the status of the agreement from "Waiting for Approval" or "Approved" to "Draft"; unless it is a tracking attribute.&nbsp;
+
 
+
This will ensure that the ICI UI and the template document will always be in sync and there are no compliance issues.
+
 
+
&nbsp;
+
 
+
<span style="color:#800080;">'''674469 – Sending success or failures alerts for monitoring in Salesforce'''</span>
+
 
+
An alert mechanism is introduced for successes and failures in Icertis Experience for Salesforce integrations.&nbsp;
+
 
+
With this release:
+
 
+
*All messages at ICI end can now be monitored by customers, and they will be able to retry transactions, if needed.&nbsp;
+
*Additional logging has been introduced for ICI-Salesforce integration messages. Every message log will include the status, message Id and the incoming JSON details.&nbsp;
+
*Configurators also send email notifications to ICI users on forward/reverse data sync so that the recipients can take appropriate actions.
+
 
+
<br/> <span style="color:#800080;">'''679797 – Supporting OAuth in Salesforce adapter'''</span>
+
 
+
Effective password management is an integral part of any corporate security policy. However, there are some risks involved in using user Id and password for authentication and authorization of production systems in an enterprise. Security organizations also had stringent security policies which do not approve user id or password authentication process.&nbsp;
+
 
+
With this release, support is provided for OAuth, a more secured authentication and authorization process. This makes the ICI application more secured and is easy for customers to manage using an actual business user Id, instead of a service user to update the records in ICI. It also removes any access issues involved in the business process. Customers do not have to add owners of the record to contracts team to obtain access.
+
 
+
When entities in Salesforce are updated by a user, the process builder sends a message to ASB queue with minimal data such as entity Id. ICI task service picks the message, obtains integration user credentials from JSON or AKV, and makes an API call to Salesforce to fetch the changes. There are no user interactions involved in this asynchronous process, the task service uses the service user login to update the ICI records.&nbsp;
+
 
+
When data in Salesforce is updated and data sync job is triggered, the Salesforce adapter will use client Id and secret key from AKV to fetch a user token, for invoking Salesforce APIs, using OAuth protocol.
+
 
+
&nbsp;
+
 
+
<span style="color:#800080;">'''749083 – Supporting OAuth in the MS CRM adapter'''</span>
+
 
+
Previously, MS CRM plugin used logged in user credentials to invoke ICI APIs when sales users updated any entity in MS CRM. Also, reverse data sync flow used service user login credentials to invoke MS CRM APIs when data was updated in ICI.&nbsp;
+
 
+
ICI now uses the client id and secret key instead of user id and password for authentication/authorization process between Salesforce and ICI. The server-to-server OAuth support is provided, so that the adapter and task service will use client Id and secret key from AKV, invoking MS CRM APIs.&nbsp;
+
 
+
Users will have the option to choose the authentication mechanism to be used. The system will provide the support for backward compatibility of old username and password flow.
+
 
+
&nbsp;
+
 
+
== ICI Platform Tools ==
+
 
+
'''<span style="color:#800080;">514636 – Enhancing P2P Tool in ICI Admin user interface</span>'''
+
 
+
With this release, enhancements have been made in ICI to support additional entities for a seamless P2P experience. This functionality, provided to administrators, can promote configurable entities in pre-production environments to production environments, thus reducing the manual efforts to do so.<br/> The following entities are now supported:
+
 
+
*Organizations (Orgs), Organization Groups (Org Groups)
+
*Users, User Groups, Security Groups
+
*Role Action Mapping
+
*Currencies
+
*Reasons
+
*Attribute Group
+
*SLA Matrix
+
*Notification Category
+
*Default Search Columns
+
*Cascade Team
+
*Application Settings
+
*Global/Admin Saved Searches
+
 
+
'''Note:''' Customers using ICI versions before 7.15 will need to upgrade to use this feature.
+
 
+
&nbsp;
+
 
+
== Partner Enablement ==
+
 
+
<span style="color:#800080;">'''703386 – Icertis Software Development Kit for Partner Enablemen'''</span><span style="color:#008000;">'''t'''</span>
+
 
+
Icertis develops strategic partnerships to drive shared business growth, deliver quality implementations and maximize customer satisfaction. In release 7.12, we introduced the Software Development Kit (SDK) to provide the resources and tools needed while implementing ICI.&nbsp;
+
 
+
As part of our continuous efforts to support our partners, we have upgraded the following documents for this release:
+
 
+
*ICI Coding Guidelines (version 2):&nbsp;This document helps developers to follow specific guidelines and best practices while coding. The database coding guidelines have now been added.
+
 
+
*ICI Customization and Use Cases (version 2): This document explains how to perform customizations and provides some sample use cases that will help understand how to implement and execute ICI customizations. The document has been updated to support typescript.
+
 
+
*Working with ICI Tasks: Updated for the 7.15 release.
+
 
+
*Working with ICI Hooks:'''&nbsp;'''Updated for the 7.15 release.
+
 
+
*ICI Developer Library: Updated for the 7.15 release.
+
 
+
*Local Environment Setup using ICI Binaries: Updated for the 7.15 release.
+
 
+
*Self-Serve Tools:'''&nbsp;'''Updated for the 7.15 release.
+
 
+
&nbsp;
+
 
+
== Technical Requirements for Release 7.15 ==
+
 
+
The Icertis Contract Intelligence base system can be accessed from any device with an Internet connection and a supported Internet browser. Not all features may be available on all environments. Specific customer environments may have other requirements. The software and hardware requirements for client system as well as mobile application are listed in the table below.
+
 
+
[[File:7.15 Technical Requirements - Operating Systems.PNG|720px|7.15 Technical Requirements - Operating Systems]]
+
 
+
[[File:7.15 Technical Requirements - Browser Compatability Matrix.PNG|720px|7.15 Technical Requirements - Browser Compatibility Matrix]]
+
 
+
[[File:7.15 Technical Requirements - Other Requirements.PNG|720px|7.15 Technical Requirements - Other Requirements]]
+
 
+
[[File:7.15 Technical Requirements - Smartphone Mobile App.PNG|720px|7.15 Technical Requirements - Smartphone Mobile App]]
+
 
+
[[File:7.15 Technical Requirements - Special Requirements 1.PNG|720px|7.15 Technical Requirements - Special Requirements 1]]
+
 
+
[[File:7.15 Technical Requirements - Special Requirements 2.PNG|720px|7.15 Technical Requirements - Special Requirements 2]]
+
 
+
[[File:7.15 Technical Requirements - Special Requirements 3.PNG|720px|7.15 Technical Requirements - Special Requirements 3]]
+
 
+
[[File:7.15 Technical Requirements - MS Office Plugins 1.PNG|720px|7.15 Technical Requirements - MS Office Plugins 1]]
+
 
+
[[File:7.15 Technical Requirements - MS Office Plugins 2.PNG|720px|7.15 Technical Requirements - MS Office Plugins 2]]
+
 
+
[[File:7.15 Technical Requirements - Security.PNG|720px|7.15 Technical Requirements - Security]]
+
 
+
&nbsp;
+
 
+
&nbsp;
+
 
+
&nbsp;
+
 
+
&nbsp;
+
  
'''Related Topics:'''&nbsp;[[Agreement_Management|Agreement Management]]&nbsp;| [[Association_Management|Association Management]] | [[Compliance_Management|Compliance Management]] | [[Template_Management|Template Management]] | [[Clause_Management|Clause Management]] | [[Configuration|Configuration]] | [[Reports|Reports]]&nbsp;| [[Advanced_Analytics|Advanced Analytics]] | [[User_Administration|User Administration]] | [[ICI_Tools|ICI Tools ]]|&nbsp; [[Icertis_Business_Apps|Icertis Business Apps]] | [[AIML|AIML ]]| [[ICI_Add-ins|ICI Add-ins]] | [[ICI_Mobile_App|ICI Mobile App]] | [[Biz_Apps_Release_Notes|ICI Business Apps Release Notes]]&nbsp;|
+
&nbsp;'''Related Topics:'''&nbsp;[[Agreement_Management|Agreement Management]]&nbsp;| [[Associations|Association Management]] | [[Compliances|Compliance Management]] | [[Templates|Template Management]] | [[Clauses|Clause Management]] | [[Configure|Configuration]] | [[Reports|Reports]]&nbsp;| [[Advanced_Analytics|Advanced Analytics]] | [[User_Administration|User Administration]] | [[ICI_Tools|ICI Tools ]]|&nbsp; [[Icertis_Business_Apps|Icertis Business Apps]] | [[AIML|AIML ]]| [[ICI_Add-ins|ICI Add-ins]] | [[ICI_Mobile_App|ICI Mobile App]]&nbsp;

Latest revision as of 13:09, 29 September 2022

Contents

ICI Release Notes - Release 8.2

Apart from new features and enhancements, this document contains information on:

Refer to the Wiki documentation (also found in your ICI help section) for details on all ICI features and functionalities.

New Features and Enhancements

Contract Authoring & Management 

Amend contracts preserving previously negotiated terms

What – When users amend a contract, they now have a choice to either use the base agreement or a previously negotiated and amended contract. Along with the contract version, users can also choose the associations to copy to the amendment.

Advantages – Maintaining a history of the original agreement and all amendments is now possible. This helps in auditing the changes made to contracts over time.

How – Options to choose the amendment and copy associations to the amendment are now available when creating an amendment. Users can associate and inherit documents such as NDA, SOW, etc.

Value: Compliance | User Experience
For: Legal Team | Authors | Contract Managers
Feature ID: 1233193

Send multiple agreements packaged in a single envelope for electronic signature

What – Earlier, agreement could be bundled only with its associations and sent for electronic signature. With this release you can also bundle peer agreements in a single package for electronic signing.

Advantages – Eliminates the need to send one agreement at a time for signature, thereby saving time. Provisions setting a sequence in which the agreements must be signed and facilitates reordering if required.

How - Existing Esign functionality is enhanced to package peer agreements as a single bundle and send it for electronic signature.

Value: User Experience | Contract Building Performance
For: Contract Owners | Legal Compliance Team
Feature ID: 1369302

Quickly create and edit contract types in bulk using excel workbook

What – ICI now allows its users to edit and create contract types in bulk using the Microsoft Excel workbook. User can also edit multiple attributes for multiple contract types at once.

Advantages

Contract type (CT) changes happen frequently in the implementation phase, the feedbacks from the customers regarding the changes in the CT have to be earlier implemented one by one for each CT in ICI UI. Now, this changes and edits can be done in one go using this feature.

Creating and editing multiple contract types at once will reduce time involved in configuring large contract types.

How

A button “Bulk Contract Type” is now added under “Configure” tile.

Users can generate pre-seeded contract type workbook, with 2 tabs in excel, contact type, and contract type attributes.

Value: User Experience
For: Admins | Legal Team | Contract Managers
Feature ID: 1342050

Icertis Experiences

Rules functionality added to Icertis Experience for Word

What – Users can now create rules for assembling the clause and define the rules for selecting the template from within Microsoft Word to display clauses in agreements based on specified conditions. Existing rules can also be viewed or edited from Microsoft Word.

Advantages – Provides a familiar and intuitive interface for legal teams and contract authors to create conditional agreement templates.

Reduced turnaround time, instead of switching while creating the clause and template

How – Users can define conditions for selecting a clause or template while assembling of clauses and selection of templates from Microsoft Word.

8.2 RN 01.png  8.2 RN 02.png

Value: User Experience
For: Legal Team
Feature ID: 1117626

Outlook Add-in – Labeling and validation for emails added to ICI

What – Every email uploaded in ICI will now display an Outlook category label, that helps users know if the email is already added in ICI. Additionally, a validation is also displayed if user tries uploading same emails twice. Users can customize the outlook category label as per the needs.

Advantages – Avoid uploading duplicate email conversations in ICI.

How – This feature is available as part of Icertis Experience for Outlook.

8.2 RN 03.png

Value: User Experience
For: Contract Managers | Legal Teams
Feature ID: 1341557 

Revamping ICI Salesforce User Experience

What – Revamping the ICI Salesforce user interface to give a better user experience, with addition of features and enhancement under agreement related sub tabs.

The following agreement sub tabs can now be seen with new capabilities:

  • Associations sub tab
  • Amendment sub tab
  • Note sub tab
  • Team sub tab
  • Collaboration sub tab

Some new features include:

Hyperlink added in the first column of the association list grid navigating to the association details page within ICI Salesforce platform.

Ability to preview the document from amendments sub tab.

The collaborations tab is now revamped from ICI Iframe to Salesforce native look and feel, with capability to view more messages.

Advantages – This revamp will be giving a more consistent and familiar user experience with enhanced look and feel inline with Salesforce native user experience across tabs, subtabs and actions for sales personas.

How – Below are few screenshots of the revamped ICI Salesforce platform.

New ICI Salesforce Agreement Details screen

8.2.RN 1.png

New Add Note Dialog box

8.2.RN 2.png

Value: User Experience
For: Sales Team
Feature ID: 1356012

Salesforce – Visibility of products and services sold to customers

What – ICI Salesforce experience users can now view the list of all the products and services sold to the customer under “Agreement Lines” subtab.

Advantages – With visibility to Agreement lines through this feature, Sales Executives will be able to identify Cross-sell, up-sell opportunities to pursue relevant sales, and request amendment to appropriate contract.

How – A new subtab “Agreement Lines” is added for account object displaying all the active product and services sold to the customer. The products displayed under agreement line subtab are fetched via ICI saved searches.

8.2.RN 3.png

Note: The “Agreement Lines” displays only active products and services from executed contracts.

Value: User Experience
For: Sales Managers | Sales Executive
Feature ID: 1192973

Enhancements – Mobile App Experience

8.2 RN 32.PNG

Administration & Configuration

Enhanced ICI startup validation architecture

What – A new validation framework for configuration keys and related metadata to resolve incorrect or missing keys and ensure seamless startup of ICI instances.

Advantages – Timely validation of configuration keys and guardrails to prevent unnecessary startup blockers.

How – At startup, the validation framework checks for configuration keys that are inconsistent or incorrect and restores those to default values thereby preempting any startup issues. Technical admins can view and investigate the validation logs on the self-service portal.

Value: Reliability, Supportability
For: Administrators
Feature ID: 1373024

Configure E-Signature Integrations within ICI

What – E- signature configurations can now be done inside the Icertis Contract Intelligence platform by technical administrators.

Advantages – This reduces cross-team dependencies and increases the speed of implementation as a user with technical expertise can perform the configuration without intervention from the Icertis team. 

How – Technical administrators can configure E- sign providers (DocuSign and AdobeSign) from the E-sign configuration page.

8.2 RN 04.png

Value: Self-service
For: Technical admins
Feature ID: 1180879

Integrated Config keys validation framework

What – ICI now has the capability to check incorrect values, difference in data types, and inconsistency in configuration data. The utility can be run prior to starting an application and the report and errors reported can be used to help find a solution.

Advantages – Helps prevent issues that occur during application startup.

How – At the start of an ICI instance, the disparity in the configuration keys is identified, and the incorrect keys are set to the default value. All such changes are recorded in the self-service portal so that the technical admins can investigate the errors.

Value: Self-service  
For: Administrators
Feature ID: 1373030

Configure SSO integrations within ICI

What – SSO configurations can now be done inside the Icertis Contract Intelligence platform by technical administrators.

Advantages – This reduces cross-team dependencies and increases the speed of implementation as a user with technical expertise can perform the configuration without intervention from the Icertis team. 

How – Technical administrators can configure SSO integrations (SAML, WS-Fed and O-Auth) from the SSO configuration page.

8.2 RN 05.png

Value: Self-service  
For: Technical admins
Feature ID: 1180896

Customer-specific SAML/OAuth SSO Configurations

What – In a multitenant instance of Icertis Contract Intelligence, SSO configurations are now moved from a single configuration file to separate configuration files for each tenant. These configurations can now also be modified from within Icertis Contract Intelligence.

Advantages

  • Site reliability and stability - SSO issues affecting one tenant do not impact other tenants.
  • Self-service - Technical admin users can configure SSO without intervention from Icertis teams.

How – Users with the right permissions can make SSO configuration changes from the Tenant.config file. The changes can also be made from within ICI by Technical Admin users.

Value: Self-service, Reliability, Supportability
For: Technical Admins
Feature ID: 1317384

Error-handling framework

What – A centralized and industry-standard error handling framework for faster troubleshooting, analysis and resolution of issues. The list of error codes and related data is cataloged & documented, which will act as a standard reference for all error codes in the ICI platform.

The framework provides the following features:

Detailed and structured data to determine severity, origin, module, area & source of the error.

No unhandled exceptions emanating from the system.

Detailed logging is done in a central repository like Kibana.

For ICI Instances where AppInsights is available, a correlation id helps to track calls and correlate the complete chain of events that led to the error.

Why – Eliminates time required to locate and understand the issue and reduces the overall time needed to fix issues.

How – ExceptionHandler attribute is introduced, which will have following Origin, Area, Module, Sub Module in the form of code.

For example: 50000030021360X8013153 (shown on User Interface)

Breakdown of the code is as follows:

5 – Severity

00 – Origin (First parameter of Exception Handling attribute)

00 – Source (mostly internal)

03 – Area (Second parameter of Exception Handling attribute)

002 – Module (Third parameter of Exception Handling attribute)

136 – SubModule (Fourth parameter of Exception Handling attribute)

0X8013153 – Standard C# HResult which can be googled to see the exception type

Class decorators for Exception Handling

[ExceptionHandler (exceptionOrigin: ExceptionOrigin.Core, exceptionArea: ExceptionArea.CLM, module: ExceptionAreaModule.CLM_AdminTask, submodule: ExceptionAreaSubModule.CLM_AdminTask_Root)]

When an error occurs, the error code is displayed on the error message, see the screenshot below.  

8.2 RN 33.PNG

Value: Supportability
For: Partner Developers | Any Application User | Troubleshooters
Feature ID: 1373034

Administration & Configuration Enhancements

8.2 RN 34.PNG

Reporting Analysis

Dashboard and Power BI reports for Supplier Evaluation

What – An interactive Supplier Evaluation dashboard with the following features is now available out-of-the-box:

Interactive graphs for status of evaluation cases, evaluation distribution by performance, and ageing in review or approval states.

Enlists the top and poor performing suppliers based on a host of filters like evaluation type, period of evaluation, supplier name and more.

Captures evaluations that are awaiting supplier inputs for missing documents.

360-degree supplier performance score card about different evaluations, KPI and performance trend over a time period.

Capture supplier documents/ certificates that are expired or expiring within 5 days.

Advantages –

Information is represented visually and is easier to consume and track.

Assist the procurement team in setting up the right expectations and manage supplier relationships.

Insights into poorly performing suppliers can help in planning proactive performance improvement.

How – The dashboard and reports can be accessed from the Supplier Management -> Dashboard.

Pre-requisite: HTTP Artifact binding should be supported by the respective IDP server to enable this feature.

8.2 RN 15.png

Value: Analytics | User experience
For: Vendor Management Office | Procurement Department | Business Analysts| Legal Team
Feature ID: 1235347

New filters added to Agreement and Amendment based SSRS reports

What – The following filters are now available on UI for DRF Agreements Pending Approval and DRF Expired Agreements reports:

Contract Type

Org Unit

Agreement Owner

Agreement Status

Created Date (Created Date From, Created Date To)

Time Zone

Note: These reports are default and cannot be customized as of now.

Advantages – One or more filters can be applied to help view the data in contextual slices.

How – The filters can be applied from the respective reports page, which can be accessed from the Default Reports tab.

8.2 RN 16.png

Value: Self-service
For: Managers | Legal Team | Decision Makers
Feature ID: 1346718

Self-Service Configuration page for creating custom SSRS reports and dynamic views

What – Technical users can create or modify dynamic views and create or modify SSRS reports from the self-service configurations page. Some knowledge of technical column names and JSON is necessary to make the modifications.

Advantages – Provides a simpler path to customize reports and can be done by technical users without intervention from Icertis teams.

How – Users with technical role ‘Report admin’ can access the Report Configurations tab on the System Configuration – Self-Service page and create and modify the dynamic views and SSRS DRF reports.

8.2 RN 17.png

Value: Self-service
For: Configuration Admin | External implementation partners
Feature ID: 1346720

APIs

API Management Service

What – API management is a key infrastructure of API offering working as a façade and controlling layer for use of ICI APIs. It consists of—a gateway which controls the flow of APIs from the integrating application to ICI API server, a management portal to configure the usage policies and an information portal called API Hub.

With the API Management, the following is possible for customers:

  • Enforcing usage quota limit
  • Rate limiting (throughput throttling) of API calls (by default set to 5 API calls per min)
  • Monitoring and getting reports on usage of APIs

How – All customers using Icertis APIs can use the APIM gateway URLs as API URLs. For new customers, the APIs are automatically routed through APIM. For the existing customers that are already using APIs, they must make a configuration change to connect to APIM. The Icertis team will provide the exact API gateway URLs.

Note: The API Hub capability where users can get the information about APIs, try out the endpoints and get API usage reports is described as a separate feature below in the release notes.

For: API Developers | Administrators
Feature ID: 1182735

Icertis API Hub–A New Developer Experience for Working with APIs

What – The new Icertis API Developer Experience is simple, secure, and immersive for the developers.

As an API developer, the new Icertis API Developer Experience allows you to discover and interact with the ICI APIs. Developers can find recommendations for making API requests, inputs for each endpoint, and authentication methods. Based on the subscription key, the developers can make API calls for the API products.

We have divided the API endpoints into distinct categories to facilitate access and search. Reports include data points like the number of API calls, response time, APIs used, etc.

Advantages

  • Smoother developer on-boarding and learning experience
  • Real-time usage reports provide transparency

How – You must have the APIM Dev Portal User role assigned to access the new APIM Developer experience. Contact your system administrator for access.

Additional notes:

  • You can use OAuth or token-based authentication method
  • An additional fee is required to use the access-based certificate authentication method

For: API Developers | Administrators
Feature ID: 1182735

Framework for the composite API

What – This release introduces “Single Response – Composite APIs” to eliminate creation of wrappers over ICI Platform’s APIs while using them.

The Composite API Framework supports the following features:

API endpoint for supporting composite structure

Request and Response representation

Validation framework for composition

Orchestration logic for composite requests

Referencing field's structure and usage

Advantages – The framework helps simplify the implementation and makes the integration more efficient. How - API developer can work on ICI entities via single composite API request to trigger series of APIs calls in a single API call and get multiple request results in a single response body.

Value: User Experience | Ease of Use | Improved Efficiency
For: API Developers | Administrators
Feature ID: 1182667

API Endpoint Changes

8.2 RN 06.PNG

8.2 RN 07.PNG

8.2 RN 08.PNG

8.2 RN 09.PNG

8.2 RN 10.PNG

8.2 RN 11.PNG

8.2 RN 12.PNG

AI Applications

Beta Feature – Refer existing obligations when reviewing AI-discovered obligations

What – AI-discovered obligations are automatically categorized in a category and sub-category when presented for review and confirmation. When reviewing discovered obligations users can now refer to existing obligations in approved state belonging to the same category, sub-category and related agreements. Changing the category and sub-category, displays the relevant set of approved obligations.

Advantages

Referring Library Obligations can help you get a standard position/scope/language to be used while setting up a newly discovered obligation

Referring from Related Agreements helps you understand what obligations from parent (peer) contracts are to be set at the child level specially in case of back-to-back contracting (e.g., checking customer contracts and passing on the related obligations in supplier contracts)

How – Users can review AI-discovered obligations from the Review Obligation drawer, which can be accessed from the “Review Discovered Obligation” page.

Review Obligation drawer displaying Approved Obligations in Library Obligation

8.2 RN 35.PNG

Note: Library Obligations are to be added manually. Please refer to the OM wiki on how to setup an Obligation Library.

Review Obligation drawer displaying Approved Obligations in Related Agreements

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Note: Time needed to display Obligations from related agreements may vary depending upon the number of Linked agreements and count of Obligations within them.

Value: Efficiency | Time Saving
For: Legal Team | Contract Managers
Feature ID: 1366783

Sourcing

The 8.2 Release introduces enhancements to the Icertis Contract Intelligence (ICI) Sourcing Application.

Converting RFI to RFP or RFQ

What – ICI Sourcing application now allows creating an RFP or RFQ from an RFI from which the suppliers are shortlisted. Users can create multiple RFP’s or RFQ’s from a single RFI. 

Advantage – Saves time when creating an RFP or RFQ by allowing shortlisted suppliers to be selected from a previously completed RFI.  

How – Users can use the “Create from RFI” button from the Sourcing index page or from the Create RFP/RFQ option on the RFI that is in “Bidding Closed” state.

Value: User Experience
Feature ID: 1328960  

Shortlist Suppliers in RFx

What – An enhancement has been made to the existing Shortlist feature that allows buyers to select and shortlist specific suppliers for the next procurement stage. For example, from RFI to RFP or RFQ or from one round to another in the same RFX. The supplier Shortlist can be modified in certain RFx statuses.

Advantage – Helps accessing preferred suppliers quickly or remove them from the “Suppliers” page thereby saving time.

How – A “Shortlist Supplier” option is added on the “Suppliers” page.  

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Value: User Experience
For: Buyer and Administrator users
Feature ID: 1341682  

Sourcing Enhancements

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Obligation Management

The 8.2 Release introduces enhancements to the Icertis Contract Intelligence (ICI) Obligation Management Application

Auto-create Obligations from Associations data

What – ICI Platform now facilitates improved Obligation intake from source Association records. An Obligation is automatically created from any defined associations such as Deliverables, SLA, Risk Assessments. For example, if a SOW has ‘Deliverable’ as an association, then the user can directly convert that deliverable into an Obligation.

Advantages – Streamlines and simplifies creation of Delivery Dates, Milestones, SLAs, Risk Assessments, and other obligations from associated records, improving process efficiency. Auto-creation of Obligations enhances tracking compliance centrally using Obligation Management.

How – You can use the “Create Obligation” menu option from the Associations object list view or details page.

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Value: User Experience | Contract Building | Managing Obligations | Process Efficiency
For: Risk Managers | Contract Administrators
Feature ID: 649740

Use “Date” & “DateTime” Attributes from Holding Agreement for Obligation Scheduling

What – Duedates and end dates for obligations can now be selected from any of the date attributes of the agreement.

Advantages

Eliminates the need for an Obligation creator to know specific dates.

Consistency in Obligation dates used across various members / obligation creators

Reduces the extra effort required in referring to Date Attributes of holding agreement entity (for example, Effective Date / Expiry Date) and use them in Obligation creation.

How – Two new attributes have been added to the Obligation Contract Type – “Select Due Date From” and “Select End Date From”. You can select a specific date value from the given options. The date value selected will be as per the actual date defined in the Agreement. For example, if you select “Expiry Date” value, an Obligation will be created with an expiry date that is same as the expiry date for the Agreement.

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Value: User Experience
For: Contract Operations
Feature ID: 913820

Obligation Management Enhancements

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Supplier Relationship Management

ICI Supplier Relationship Management application is certified to work with the 8.2 release

Supplier Profile and Supplier Master records synchronization

What – Supplier product and service categories are now automatically synced in the following events:

On supplier qualification, the product/service category updates get copied to the Supplier Master category field.

Buyers update the Supplier Master the information is synced with the Supplier Profile.

Buyers update the Supplier Profile the information is synced with Supplier Master.

Advantage – Supplier records are consistent and can be consumed across all Icertis applications.

How – If a supplier record in the database is modified depending on the conditions defined, the other relevant records also get updated automatically. 

Value: Efficiency
For: Buyer users
Feature ID: 1420117

Supplier Relationship Management Enhancements

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Rebates Enhancements

Rebates App in ICI Platform is enhanced to improve the usability and thereby improve the overall user experience, scalability and robust calculations. The Rebates App extends support for Big Data, AI, and Dynamic JSON. The enhancements in Rebates App can be summarized as below:

Refined seeded data model:

  • Minimal configuration and data reusability to make Rebates app more scalable.
  • Standardized naming conventions to avoid any conflicts with other apps.
  • Normalized data has improved Calculation Engine’s efficiency by 50%.
  • Dynamic JSON for Rebate program data eliminates the need to have distinct rebates and payout calculation for every business unit in an organization. The enhanced calculation engine extracts JSON data from the Agreement and its associated documents and maps it with the newly configured attributes.
  • Background tasks optimized to support big data such as calculation engine processing large invoice and agreement datasets. As an example, for performance testing, it took 35 seconds (approximately) to process 170,000  records (approximately) as compared to 1 minute (approximately) for 5000 records (approximately) in the earlier version.
  • Rebate program attributes are a part of associated document instead of an agreement, which enables handling multiple rebate programs within a contract. This also reduces the number of attributes in an agreement, that improves the performance of agreement creation.
  • Standardized attributes management by allowing 16-digit numbers with 6 decimal places.
  • Generic Product, Location, and Customer hierarchies allow customizing configuration and mapping it to the calculation engine.
  • Previously, configuration supported only up to 10 customer details as these details were part of the Agreement itself. However, now these details are migrated as Associated documents to support unlimited customer details.

Power BI Reporting:

  • Intuitive dashboard with advanced analytics on the rebate agreement distribution and accruals accumulation.
  • Out-of-the-box reports added in Power BI, which were earlier focused on Accruals, are now aligned with the overall performance of Rebates.
  • Improved visibility for Rebates payout calendar with the next payout dates.

Risk Management Enhancements

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Technology Updates

HTTP Artifact Binding Support for SSO Integration

What – In addition to HTTP POST and HTTP Redirect, ICI now supports HTTP Artifact binding for SSO (Single Sign-On) integration along with other IdPs like ADFS.

Advantages – With improved security, exchanging sensitive data across Id Provider (IdP) and Service Provider (SP) becomes more authenticated and trustworthy. This prevents intervention of any malicious party.

How – Administrator or Implementation Partner can choose between HTTP POST, HTTP Redirect and HTTP Artifact binding for SSO (Single Sign-On) integration, on the IdP server side.

Value: Secure Authentication Process
For: All ICI Users
Feature ID: 1342076

Microsoft retiring basic authentication for SMTP

What – Microsoft is retiring basic authentication for SMTP, and it would be necessary for customers using basic authentication to move to an alternate service. ICI now supports modern authentication with support for Microsoft Graph API.

Why – Provide support for modern authentication methods & ensure service continuity even after Microsoft retires basic authentication later this year (Oct 1, 2022).

How – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.

Value: Business as usual (BAU) without Impact
For: Authorized Signatories | Approval Team | Contributors
Feature ID: 1417372

Microsoft retiring Outlook REST API

What: The Icertis Outlook Add-In that currently uses the Outlook REST API will now use Microsoft Graph API.

Configurations are required for Outlook Add-In at the time of implementing or upgrading Icertis Contract Intelligence to work with Microsoft Graph API.

Why: Microsoft has announced that Outlook REST API will be deprecated in the month of November, 2022.

How – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.

Value: Business as usual (BAU) without Impact
For: Authorized Signatories | Approval Team | Contributors
Feature ID: 1417372

Support for StartTLS protocol

What – Adding support for the StartTLS protocol through NuGet MailKit for authentication and notification. StartTLS protocol command is used to inform the email server that the email client wants to upgrade from an insecure connection to a secure one using TLS or SSL.

Why – Customers have the option to use the StartTLS protocol, which supports enhanced security.

How – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.

Value: Business as usual (BAU) without Impact
For: Authorized Signatories | Approval Team | Contributors
Feature ID: 1417372

Bootstrap upgrade from version 4.5.2 to 5.1.3

What – The Bootstrap library has been upgraded from version 4.5.2 to 5.1.3. The support for Bootstrap library version 4.5.2 ends by Q3 2022. 4.5.2 is compatible with the new version.

Why – To address security vulnerabilities.

TFS ID: 1459132
 

Web Application Firewall & Azure Front Door

What

Implementing Azure Front Door (AFD) with the following settings:

Web Application Firewall (WAF) in diagnostic mode

Prevention Rule in AFD to restrict access from embargo countries.

Advantages – WAF & AFD help prevent against common exploits and vulnerabilities.

How – It can be configured, deployed, and managed via the Azure Portal, PowerShell, and CLI (command-line interface).

Value: Security
For: Administrators
Feature ID: 951438

 

Technical Requirements

The Icertis Contract Intelligence (ICI) application can be accessed from any device with an Internet connection and a supported browser. All features may not be available in all environments.

The software and hardware requirements for the client system as well as the mobile application are listed in the table below:

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Accessibility Conformance

We ran accessibility conformance tests on the Icertis Contract Intelligence platform and Business Apps for Web Content Accessibility Guidelines 2.1 for Level A and Level AA standards. We did not evaluate for Level AAA standards.

While most of the product functionality has at least one method that meets the criterion without any known defects, some functionality of the product may not meet the conformance criteria. The full report is published in the following documents and can be made available on request:

ICI Platform Accessibility Conformance Report

ICI AI/ML Accessibility Conformance Report

ICI Reporting Accessibility Conformance Report

ICI Obligation Management Accessibility Conformance Report

ICI Sourcing Accessibility Conformance Report

ICI Proposal Management Accessibility Conformance Report

ICI SRM Accessibility Conformance Report

ICI Risk Management Accessibility Conformance Report

Known Issues

This section includes some issues that we are aware of and plan to resolve at the earliest:

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 Related Topics: Agreement Management | Association Management | Compliance Management | Template Management | Clause Management | Configuration | Reports | Advanced Analytics | User Administration | ICI Tools Icertis Business Apps | AIML | ICI Add-ins | ICI Mobile App