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= ICI Release Notes - Release 8.0 =
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= ICI Release Notes - Release 8.2 =
  
== Introducing ICI ACE UX ==
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Apart from new features and enhancements, this document contains information on:
  
'''The 8.0 Release introduces significant enhancements to the User Experience (UX) via the ACE UX – an <u>A</u>daptable, <u>C</u>ustomer Focused and <u>E</u>fficient user experience for navigating ICI.'''
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*[[#_Technical_Requirements_1|Technical Requirements]]
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*[[#_Accessibility_Conformance|Accessibility Conformance]]
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*[[#_Known_Issues|Known Issues]]
  
=== Motivations for ACE UX ===
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Refer to the [https://ici-us-wiki01.icertis.com/ICIHelp8.2/index.php?title=ICI_Help Wiki] documentation (also found in your ICI help section) for details on all ICI features and functionalities.
  
The new user interface dynamically adapts to the Contract Intelligence paradigm and enables the platform to scale with new features and data, while maintaining a delightful interface which is more intuitive and configurable.
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= New Features and Enhancements =
  
The revamp aims at driving usability and user adoption while maintaining the general ICI contract lifecycle actions that are widely consumed by ICI users across businesses, industries and verticals.
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== Contract Authoring & Management&nbsp; ==
  
&nbsp;
 
  
=== Key Changes in ACE UX ===
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=== Amend contracts preserving previously negotiated terms ===
  
ICI ACE UX offers the following changes:
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'''What''' – When users amend a contract, they now have a choice to either use the base agreement or a previously negotiated and amended contract. Along with the contract version, users can also choose the associations to copy to the amendment.
  
'''General Look and Feel'''
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'''Advantages''' – Maintaining a history of the original agreement and all amendments is now possible. This helps in auditing the changes made to contracts over time.
  
*Streamlined Responsive Interface offers more space for contract data and insights
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'''How''' – Options to choose the amendment and copy associations to the amendment are now available when creating an amendment. Users can associate and inherit documents such as NDA, SOW, etc.
*Consistent experience across the application for faster User Adoption
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*All popups have been replaced by drawers to make more room for data
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*Icons have been replaced with descriptive text for enhanced readability
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'''Home Page Dashboard'''
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'''Value''': Compliance | User Experience<br/> '''For''': Legal Team | Authors | Contract Managers<br/> '''Feature ID''': 1233193
  
*A single highly configurable dashboard type which can host KPIs, Graphic Reports, Searches and Links to bring the right data to the user’s fingertips
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=== Send multiple agreements packaged in a single envelope for electronic signature ===
  
'''Agreement View'''
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'''What''' – Earlier, agreement could be bundled only with its associations and sent for electronic signature. With this release you can also bundle peer agreements in a single package for electronic signing.
  
*Agreement-specific Dashboards with embedded reports, related terms, and documents to reduce the need for navigation
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'''Advantages – '''Eliminates the need to send one agreement at a time for signature, thereby saving time. Provisions setting a sequence in which the agreements must be signed and facilitates reordering if required.
*Split View Preview and Word Online Editing for easy collaboration
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*Agreement status chevron to easily track the progress of agreements  
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'''Agreement Index page'''
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'''How - '''Existing Esign functionality is enhanced to package peer agreements as a single bundle and send it for electronic signature.
  
*Updated positions and grouping of actions for quicker access
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'''Value''': User Experience | Contract Building Performance<br/> '''For''': Contract Owners | Legal Compliance Team<br/> '''Feature ID''': 1369302
*Search and filtering functionality updated to find documents more quickly
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'''Entity creation'''
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=== Quickly create and edit contract types in bulk using excel workbook ===
  
*New single click Create Workbench to access all create actions (agreements, templates, users, etc.)
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'''What''' – ICI now allows its users to edit and create contract types in bulk using the Microsoft Excel workbook. User can also edit multiple attributes for multiple contract types at once.
*Drag-and-drop agreement creation and update, and addition of associated documents
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*Create wizard look and feel updates while maintaining existing flows
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''Other&nbsp;''''enhancements in the 8.0 release include:'''''
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'''Advantages'''
  
'''Enhancements to Artificial Intelligence Applications'''
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Contract type (CT) changes happen frequently in the implementation phase, the feedbacks from the customers regarding the changes in the CT have to be earlier implemented one by one for each CT in ICI UI. Now, this changes and edits can be done in one go using this feature.
  
*ACE UX updates for Discover AI and AI Studio offerings
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Creating and editing multiple contract types at once will reduce time involved in configuring large contract types.
*Improvements to clause delineation and attribute discovery
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'''Enhancements to Reports'''
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'''How'''
  
*Platform Analytics Reports UI and Functionality have been enhanced with ACE UX capabilities
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A button “Bulk Contract Type” is now added under “Configure” tile.
  
'''Improving the Icertis Experience'''
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Users can generate pre-seeded contract type workbook, with 2 tabs in excel, contact type, and contract type attributes.
  
*The Icertis Experience for Salesforce and Icertis Experience for Microsoft Dynamics CRM have been updated to work seamlessly with ACE UX.
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'''Value''': User Experience<br/> '''For''': Admins | Legal Team | Contract Managers<br/> '''Feature ID''': 1342050
  
These release notes provide an overview of the enhancements to ICI, the ICI experience for integrations, and so on.
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== Icertis Experiences ==
  
*Refer to the '''Technical Requirements''' for the release in this document.
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=== Rules functionality added to Icertis Experience for Word ===
*Refer to the '''Wiki''''''documentation (also found in your ICI help section) for details on all ICI features and functionalities.''
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&nbsp;
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'''What''' – Users can now create rules for assembling the clause and define the rules for selecting the template from within Microsoft Word to display clauses in agreements based on specified conditions. Existing rules can also be viewed or edited from Microsoft Word.
  
== ACE UX Enhancement Details ==
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'''Advantages – '''Provides a familiar and intuitive interface for legal teams and contract authors to create conditional agreement templates.
  
=== Overall Look and Feel ===
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Reduced turnaround time, instead of switching while creating the clause and template
  
The ICI user interface has been revamped to provide more personalizability, better consistency, more room for contract data, and reduced navigation needs. These include:
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'''How – '''Users can define conditions for selecting a clause or template while assembling of clauses and selection of templates from Microsoft Word.
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<div class="image-green-border">[[File:8.2 RN 01.png|300px|8.2 RN 01.png]]&nbsp;&nbsp;[[File:8.2 RN 02.png|300px|8.2 RN 02.png]]</div>
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'''Value''': User Experience<br/> '''For''': Legal Team<br/> '''Feature ID''': 1117626
  
*Updated UX elements which provide more room for contract data and consistent UX patterns across ICI experiences to enable faster adoption.
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=== Outlook Add-in – Labeling and validation for emails added to ICI ===
*Persistent headers on each page for users to readily identify the current page while navigating through various locations in ICI.
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*Collapsible menus to hide or show main menu tiles and left navigation panes.
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*All pop-ups have been replaced with drawers for more space for content, and consistency in user experience.
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*The tile view for user and clause selection pop-ups, records layouts, saved searches and smart links has been converted to the modern UI design.
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*Actions have been grouped to be easily noticeable and accessible with fresh, sleek controls and a familiar flow.
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*All validation messages and pop-up messages (such as error, help, warning and similar messages) are displayed as toast notifications at the bottom right corner of the UI.
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*The ICI UX is compliant with the Web Content Accessibility Guidelines (WCAG) to enable ICI for all users.
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=== Home Page and Dashboard ===
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'''What – '''Every email uploaded in ICI will now display an Outlook category label, that helps users know if the email is already added in ICI. Additionally, a validation is also displayed if user tries uploading same emails twice. Users can customize the outlook category label as per the needs.
  
The landing page in ICI now has sleek, fresh, and personalizable modules to give users a quick and comprehensive view of the contract activities which are most relevant to them.&nbsp;
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'''Advantages – '''Avoid uploading duplicate email conversations in ICI.
  
==== Navigation and Menus ====
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'''How – '''This feature is available as part of Icertis Experience for Outlook.
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<div class="image-green-border">[[File:8.2 RN 03.png|600px|8.2 RN 03.png]]</div>
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'''Value''': User Experience<br/> '''For''': Contract Managers | Legal Teams<br/> '''Feature ID''': 1341557&nbsp;
  
While retaining the tiles representing the different entities within ICI, the entire tiles bar has now been made into a collapsible unit, allowing users more visual space.
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=== Revamping ICI Salesforce User Experience ===
<div class="image-green-border">[[File:RN 1.png|720px|RN 1.png]]</div>
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The Configure (previously Configuration) and Admin (previously User Administration) tiles, along with Business App tiles continue to provide a sub-menu drop-down for additional actions. The ICI Configure and Admin menu items are now grouped to be more intuitive.
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<div class="image-green-border">[[File:RN 2.png|720px|RN 2.png]]</div>
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Each entity tile, viz. Agreements, Requests, Associations, Compliances, Templates, Clauses along with Reports, Advanced Analytics and Bulk Actions navigate users directly to the respective ICI area.
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The menu options at the top-right of the UI have been upgraded to incorporate user actions. A bell icon indicates Notifications where a red dot signifies new/unread messages and clicking this icon directs the user to the Notifications Dashboard. A user-and-time icon indicates the Activity Panel, which opens a drawer and can be refreshed to reflect the latest activities.
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'''What''' – Revamping the ICI Salesforce user interface to give a better user experience, with addition of features and enhancement under agreement related sub tabs.
<div class="image-green-border">[[File:RN 3.png|620px|RN 3.png]]</div>
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While the Help link (question icon) continues to open in another tab, clicking the User Settings icon opens a drawer menu for users to update their preferences.
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<div class="image-green-border">[[File:RN 4.png|720px|RN 4.png]]</div>
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==== Dashboard ====
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The modern widget-based dashboard can easily be configured to suit users’ needs and retains the configurability of the widget-based dashboard while giving a modern visual appeal.
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The following agreement sub tabs can now be seen with new capabilities:
<div class="image-green-border">[[File:RN 5.png|720px|RN 5.png]]</div>
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The new Dashboard contains the following updated elements:
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*A quick links section – “What would you like to do?” – with shortcuts to directly take actions such as “Create Agreement”, “View Agreements” or even links to external sources. This enables organizations to keep the highest priority content front-and-center for all users.
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*Associations sub tab
*Personalized KPI tiles provide key indicators retrieved from the saved search data and Reports.
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*Amendment sub tab
*“Saved Search” widgets which quickly show data which a user is interested in along with quick actions which can be taken on the contents. When resized down, the “Saved Search” widgets now auto-convert to KPI tiles providing more high-level information and maximizing the use of screen space.
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*Note sub tab
*The “My Recent Activities” widget displays the signed-in user's recent activities while the My Tasks pull up list of Pending tasks for the user.
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*Team sub tab
*Interactive graphical charts and reports powered by Advanced Analytics can also be added on the dashboard giving more insights to the user.
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*Collaboration sub tab
  
User can further customize the Dashboard with the “Edit Dashboard” option. They get complete configuration control on the size, placement, position of widgets, along with the colors for KPI tiles. An “Auto Arrange” option has also been provided which will automatically rearrange all the widgets on the dashboard to optimize the available space.
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Some new features include:
<div class="image-green-border">[[File:RN 6.png|720px|RN 6.png]]</div>
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Administrators can configure multiple default dashboards for users by security group. However, there are seeded dashboards pre-enabled so that users will see specific common widgets even if their security group does not have a specifically configured dashboard.
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The ICI seeded dashboard with the following default widgets will be displayed:
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Hyperlink added in the first column of the association list grid navigating to the association details page within ICI Salesforce platform.
  
For the main Dashboard:
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Ability to preview the document from amendments sub tab.
  
*Quick Action
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The collaborations tab is now revamped from ICI Iframe to Salesforce native look and feel, with capability to view more messages.
*My Task
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*Notification
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*Recent Activities
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For the Agreement Dashboard:
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'''Advantages '''– This revamp will be giving a more consistent and familiar user experience with enhanced look and feel inline with Salesforce native user experience across tabs, subtabs and actions for sales personas.
  
*Report
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'''How''' – Below are few screenshots of the revamped ICI Salesforce platform.
*Commitment
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*Summary/Overview
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*Team
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*Agreement URL widget or Related Agreements
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*All Associations
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=== Create Workbench and Wizards ===
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New ICI Salesforce Agreement Details screen
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<div class="image-green-border">[[File:8.2.RN 1.png|720px|8.2.RN 1.png]]</div>
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New Add Note Dialog box
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<div class="image-green-border">[[File:8.2.RN 2.png|720px|8.2.RN 2.png]]</div>
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'''Value''': User Experience<br/> '''For''': Sales Team<br/> '''Feature ID''': 1356012
  
==== Create Workbench: Access create options including agreements, related content and system configuration options from a single point ====
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=== Salesforce – Visibility of products and services sold to customers ===
  
The Create Workbench is a new button which provides a single location to initiate work items which saves multiple navigation clicks. The options available here are dynamically controlled based on the user permissions.
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'''What''' – ICI Salesforce experience users can now view the list of all the products and services sold to the customer under “Agreement Lines” subtab.
<div class="image-green-border">[[File:RN 7.png|720px|RN 7.png]]</div>
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For Admins (based on permissions) this menu will also provide options such as creation of new users, groups, dashboard, masterdata, and so on:
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<div class="image-green-border">[[File:RN 8.png|720px|RN 8.png]]</div>
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==== Create Wizards ====
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The workflows for creating and editing agreements are foundational to users and we have made multiple changes to them over the years while maintaining the overall paradigms.
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'''Advantages – '''With visibility to Agreement lines through this feature, Sales Executives will be able to identify Cross-sell, up-sell opportunities to pursue relevant sales, and request amendment to appropriate contract.
  
With this release, creating and editing an agreement has a brand-new look that enhances the user experience. The new “Create” button on the agreement index page is going to be used as the triggering action button for approaching the creation of an agreement.
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'''How – '''A new subtab “Agreement Lines” is added for account object displaying all the active product and services sold to the customer. The products displayed under agreement line subtab are fetched via ICI saved searches.
<div class="image-green-border">[[File:RN 9.png|720px|RN 9.png]]</div>
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<div class="image-green-border">[[File:8.2.RN 3.png|720px|8.2.RN 3.png]]</div>  
The process stage is immediately visible at the top, below the page title, with indicators of the current step. The Action Buttons persist at the bottom of window, as opposed to scrolling away with the page.
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'''Note: '''The “Agreement Lines” displays only active products and services from executed contracts.
<div class="image-green-border">[[File:RN 10.png|720px|RN 10.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:RN 11.png|720px|RN 11.png]]</div>  
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These enhancements are applicable for all the creation activities such as for requests, masterdata, contract type, security groups, and so on.
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=== Agreement View ===
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'''Value''': User Experience<br/> '''For''': Sales Managers | Sales Executive<br/> '''Feature ID''': 1192973
  
A number of enhancements have been introduced in the Agreements views to provide more information to users with less navigation and to make working with Agreements more streamlined and personalized. The left panel on the agreement page is now collapsible to allow more space for viewing contract data. All tabs in the panel have been enhanced per the new UI.
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== Enhancements – Mobile App Experience ==
<div class="image-green-border">[[File:RN 12.png|720px|RN 12.png]]</div>
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A new Agreement Dashboard has been introduced that displays a visual overview of the agreement and enables users to access various agreement content from a single page, saving several navigation steps. The Agreement Dashboard can be configured by an Admin by contract type and team role in the “Dashboard Configuration” page. The dashboard tab will be the default experience, but users can choose to revert to the contract “Summary” tab which is still available. Multiple out-of-the-box agreement specific widgets are available to personalize the view:
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*Contract overview
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[[File:8.2 RN 32.PNG|720px|8.2 RN 32.PNG]]
*Key attributes of an agreement (for example, Expiry Date or Terms)
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*Navigation widget to access reports
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*All specific contract terms available in the agreement left navigation pane are available as widgets (for example, Clauses, Commitments)
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*Saved Searches
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*SmartLinks
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The updated layout of Agreement Summary page improves readability while providing more summary content.
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== Administration & Configuration ==
  
The Breadcrumb bar has been updated to display the document name and code to make it more meaningful.
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=== Enhanced ICI startup validation architecture ===
  
All action buttons have been moved to the top right of the page for better visibility. Additional actions are available in the Context Menu (3-dots-icon). These are configurable by Admins via the Action Button Configuration.
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'''What''' – A new validation framework for configuration keys and related metadata to resolve incorrect or missing keys and ensure seamless startup of ICI instances.
  
The resizable split view can be used for side-by-side Preview, Online Collaboration and Compare Documents while having ready access to attributes in the left section.
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'''Advantages – '''Timely validation of configuration keys and guardrails to prevent unnecessary startup blockers.
  
Online Editing has been enhanced to open the document in full screen in the same page instead of a new tab.
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'''How – '''At startup, the validation framework checks for configuration keys that are inconsistent or incorrect and restores those to default values thereby preempting any startup issues. Technical admins can view and investigate the validation logs on the self-service portal.
  
An enhanced Drag-and-Drop function is now available on every page of the agreement that can create new version of agreements, and add or update versions of associations.
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'''Value''': Reliability, Supportability<br/> '''For''': Administrators<br/> '''Feature ID''': 1373024
  
The chevron view has undergone a change in look and feel. It now appears in a compact view next to the status, with a link to the workflow status drawer displaying the steps of the agreement workflow.
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=== Configure E-Signature Integrations within ICI ===
<div class="image-green-border">[[File:RN 13.png|720px|RN 13.png]]</div>
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This is enabled via a configuration at the Contract Type level.
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=== Index Pages ===
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'''What''' – E- signature configurations can now be done inside the Icertis Contract Intelligence platform by technical administrators.
  
The index pages across ICI have been updated with a compact look and feel, and easy access to actionable elements.
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'''Advantages '''– This reduces cross-team dependencies and increases the speed of implementation as a user with technical expertise can perform the configuration without intervention from the Icertis team.&nbsp;
  
*Create action has been moved from menu tiles and is now available as a button on index pages. All secondary create actions (for example, Amendments) are available in a sub-menu of the Create button.
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'''How''' – Technical administrators can configure E- sign providers (DocuSign and AdobeSign) from the E-sign configuration page.
*The enhanced Grid View and List Views replace the Tile view.
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<div class="image-green-border">[[File:8.2 RN 04.png|720px|8.2 RN 04.png]]</div>  
*Columns Text in this view can be clipped or wrapped.
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'''Value''': Self-service<br/> '''For''': Technical admins<br/> '''Feature ID''': 1180879
*All record level actions have been moved to the right and can be accessed through the “View Details” and the three-dots icon.
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*The “Save View”, “Select Columns” and “Refresh” icons have been replaced with text buttons for quick visibility of the functionality.
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*The position of the pagination controls has changed, wherein the page numbers are now on the bottom right and a new section displaying the current number of items on the page appears above the grid/list on the left.
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*Selection of columns now supports bulk selection and drag-and-drop additions as well as reordering.  
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<div class="image-green-border">[[File:RN 14.png|720px|RN 14.png]]</div>  
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The behaviors of search options on the index pages have been updated.
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*Favorite saved searches are available at the top to quickly access items most relevant to a user.
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=== Integrated Config keys validation framework ===
*Other saved searches are available via “More Views”.
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*Filters can be opened and applied via the left filter panel.
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*Each applied Filter shows as tags across the top of the search results.
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=== Search and Filtering ===
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'''What''' – ICI now has the capability to check incorrect values, difference in data types, and inconsistency in configuration data. The utility can be run prior to starting an application and the report and errors reported can be used to help find a solution.
  
The ICI Search navigation and preview functionality has been updated to provide a simpler yet more powerful search by showing both the context of the search results and also incorporating &nbsp;a split preview to quickly locate documents. The Instant or Global Search option at the top of the UI shows the context of the specific result.
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'''Advantages '''Helps prevent issues that occur during application startup.
<div class="image-green-border">[[File:RN 15.png|720px|RN 15.png]]</div>
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Users can access Advanced Search through a dedicated link (previously the Advanced Search icon) on the home page.
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<div class="image-green-border">[[File:RN 16.png|620px|RN 16.png]]</div>
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On opening the “Search” page, default entities are already selected and displayed with respective entity groupings. These groupings have also been rearranged to make it more intuitive and self-explanatory.
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<div class="image-green-border">[[File:RN 17.png|720px|RN 17.png]]</div>
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Interaction to Save a search (now Save View) has also been enhanced making it easy for users to understand.
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<div class="image-green-border">[[File:RN 18.png|720px|RN 18.png]]</div>
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All the existing saved views are available under “More Views”. Now users also get to pin favorites views on the Advanced Search page as well.
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<div class="image-green-border">[[File:RN 19.png|720px|RN 19.png]]</div>
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The scope of the enhancements, in search module like filter changes, views, save view interactions etc., is applicable to all index pages, for example Agreement Index Page, Associations, Advanced Search Index page and so on.
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=== Contract Request and Association Management ===
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'''How – '''At the start of an ICI instance, the disparity in the configuration keys is identified, and the incorrect keys are set to the default value. All such changes are recorded in the self-service portal so that the technical admins can investigate the errors.
  
In line with the modern UI changes, agreement associations and contract requests have also been revamped. Now both can be created through the “Create” button on the respective entity index page. The Create, Edit and Details view for both the entities has been also modified and aligns with the agreement look and feel.
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'''Value''': Self-service &nbsp;<br/> '''For''': Administrators<br/> '''Feature ID''': 1373030
<div class="image-green-border">[[File:RN 20.png|720px|RN 20.png]]</div>  
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Like agreements, the split view on the Associated Document Details page can also be used for the online editing of associations and is applicable to Excel and PowerPoint documents.
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<div class="image-green-border">[[File:RN 21.png|720px|RN 21.png]]</div>  
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=== Clause and Templates ===
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Clauses and templates are the building blocks of agreements and hold a crucial position in ICI. To enhance the experience of working with these building blocks, they have been amped up to work with the modern UI designs. As a starting point, clauses and templates can be created with the dedicated Create button on the respective entity index pages.
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=== Configure SSO integrations within ICI ===
  
The template and clause creation wizards have step numbers with the current step number highlighted for immediate visibility of the process.
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'''What''' – SSO configurations can now be done inside the Icertis Contract Intelligence platform by technical administrators.
<div class="image-green-border">[[File:RN 22.png|720px|RN 22.png]]</div>
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The preview pages of “Linked Primary Clause” and “Linked Localized Template” as well as the “Add New Team Member” link on Team tab now open the respective pages in sliding drawers as per the new UI.
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=== Setup and Configuration ===
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'''Advantages '''– This reduces cross-team dependencies and increases the speed of implementation as a user with technical expertise can perform the configuration without intervention from the Icertis team.&nbsp;
  
The workflow of creating contract types and other configuration elements in ICI has been aligned with the ACE UX look and feel. The Create button to the right of the contract type index page allows users to create the four basic contract types of agreement management in ICI; same is applicable for other configuration elements viz. Attributes, Rules, Clause Groups and so on.
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'''How''' – Technical administrators can configure SSO integrations (SAML, WS-Fed and O-Auth) from the SSO configuration page.
<div class="image-green-border">[[File:RN 23.png|720px|RN 23.png]]</div>  
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<div class="image-green-border">[[File:8.2 RN 05.png|720px|8.2 RN 05.png]]</div>  
Similar changes have been applied to the experience of working with Managing Organization, User Groups, Org Groups and Security Groups. For example, the Org Group details page has revamped UI controls such as tabs and the “Edit” button in the far right of the title bar.
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'''Value''': Self-service &nbsp;<br/> '''For''': Technical admins<br/> '''Feature ID''': 1180896
<div class="image-green-border">[[File:RN 24.png|720px|RN 24.png]]</div>  
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All input fields and action buttons have been revamped to meet the modern UI styling, including create/save options to the top-right and text on buttons for clarity.
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The Application Settings drawer display is structured with a numbered pages and with highlighted number for the current page. The theme colors in ICI have been changed to a lighter format making it more visually aesthetic, along with introduction of high contrast mode to make the system more accessible.
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=== Customer-specific SAML/OAuth SSO Configurations ===
<div class="image-green-border">[[File:RN 25.png|720px|RN 25.png]]</div>
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Role Action Mapping, Attribute Group Privileges, SLA Matrix as well as User Roles configurations have all been upgraded to work with modern UI.
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There are two new configurations introduced in the Admin Section – Dashboard Configuration and Action Button configuration.
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'''What – '''In a multitenant instance of Icertis Contract Intelligence, SSO configurations are now moved from a single configuration file to separate configuration files for each tenant. These configurations can now also be modified from within Icertis Contract Intelligence.
<div class="image-green-border">[[File:RN 26.png|720px|RN 26.png]]</div>
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Dashboard configuration allows Administrator to configure the Main and Agreement Dashboard for the users.
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<div class="image-green-border">[[File:RN 27.png|720px|RN 27.png]]</div>
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Admins can maintain Multiple Landing page dashboards for various security groups. Agreement dashboard can be configured here as well – by Contract Type and team Role.
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<div class="image-green-border">[[File:RN 28.png|720px|RN 28.png]]</div>
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Action button configuration allows Administrators to group various related actions available at contract type level to single or multiple groups.
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<div class="image-green-border">[[File:RN 29.png|720px|RN 29.png]]</div>
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Based on the configuration, the actions are grouped and rendered during the life cycle of entity making it easier for user to identify and perform the related activities and processes.
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== ICI Mobile App Enhancement Details ==
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'''Advantages''' –
  
'''1119215 - Text Search Capability in Agreement Document View in iOS'''
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*Site reliability and stability - SSO issues affecting one tenant do not impact other tenants.
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*Self-service - Technical admin users can configure SSO without intervention from Icertis teams.
  
The ICI Mobile App offers a quick way to engage in contract management conveniently through a smartphone.
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'''How – '''Users with the right permissions can make SSO configuration changes from the Tenant.config file. The changes can also be made from within ICI by Technical Admin users.
  
Without having to scroll through a long document to reach a specific clause, business users looking for a particular word or term in an agreement document can now execute a text search, when using an iPhone.
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'''Value: '''Self-service, Reliability, Supportability<br/> '''For:''' Technical Admins<br/> '''Feature ID: '''1317384
  
On clicking eye icon on the agreement details screen, a search icon will be displayed. Clicking the search icon, a search field and keypad will be displayed where the user will be able to enter their search terms. Users can then navigate between the search results using the arrow keys.
+
=== Error-handling framework ===
<div class="image-green-border">[[File:RN 30.png|320px|RN 30.png]]</div>
+
This enhancement will be available with the upgrade and does not require any further configuration.
+
  
== AI Applications Enhancement Details ==
+
'''What '''– A centralized and industry-standard error handling framework for faster troubleshooting, analysis and resolution of issues. The list of error codes and related data is cataloged & documented, which will act as a standard reference for all error codes in the ICI platform.
  
'''97333 – ACE UX Changes for AI Apps'''
+
The framework provides the following features:
  
The look and feel of the AI Apps has now been upgraded to the modern UX. The complete overhaul of the user interface with new styling gives a fresh and sleek look when working with all AI offerings of ICI.
+
Detailed and structured data to determine severity, origin, module, area & source of the error.
  
With this release, a dedicated AI Insights section has been added for AI Discovery and AI Studio, which can be accessed from within an agreement for a comprehensive experience. Also, the discovered entities can now be reviewed from within the agreement Details page.
+
No unhandled exceptions emanating from the system.
<div class="image-green-border">[[File:RN 31.png|720px|RN 31.png]]</div>
+
The clause reviewing experience has been enhanced in line with the new user experience, wherein the review window has been replaced by a drawer.
+
<div class="image-green-border">[[File:RN 32.png|720px|RN 32.png]]</div>
+
Previously, AI Studio capabilities for an agreement were accessible from “Document List” tab on the left navigation pane. Now they have been added under dedicated “AI studio” page under “AI Insights” section.
+
<div class="image-green-border">[[File:RN 33.png|720px|RN 33.png]]</div>
+
'''1104114 – Improving clause delineation in DiscoverAI'''
+
  
Clause delineation is an important part of working with exhaustive contract texts where, each paragraph could be part of a typical hierarchy. The distinct visual representation of clauses with sub-sections of clauses displayed in a delineated view where, for example, a clause might be a combination of multiple paragraphs forming one section.
+
Detailed logging is done in a central repository like Kibana.
  
With this release ICI has significantly improved its clause delineation discovery support for identification of clause boundaries and the clause hierarchy up to 2 levels while delineating the clauses based on clause titles, for all documents in .docx, text .pdf and scanned .pdf formats. The clause delineation support has been extended to documents in languages other than English.
+
For ICI Instances where AppInsights is available, a correlation id helps to track calls and correlate the complete chain of events that led to the error.
  
This service is available automatically for users with DiscoverAI license and no further configuration is required.
+
'''Why '''– Eliminates time required to locate and understand the issue and reduces the overall time needed to fix issues.
  
'''1104113 – Pre-trained attributes discovery accuracy improvements'''
+
'''How '''– ExceptionHandler attribute is introduced, which will have following Origin, Area, Module, Sub Module in the form of code.
  
DiscoverAI supports discovery of various attributes in the agreements using pre-trained AI models. In this release, we have imbibed state-of-the-art AI technology in our DiscoverAI engine and improved the accuracy of extracting the pre-trained attributes by more than 20% on an average. This would especially help in expediting new implementations AI Apps.
+
For example: 50000030021360X8013153 (shown on User Interface)
  
This service is available automatically for users with DiscoverAI license and no further configuration is required.
+
Breakdown of the code is as follows:
  
&nbsp;
+
5 – Severity
  
== Reports Enhancement Details ==
+
00 – Origin (First parameter of Exception Handling attribute)
  
'''1036791 Platform Analytics Reports UI and Functional Enhancement'''
+
00 Source (mostly internal)
  
The Platform Analytics Reports user interface (UI) has now been simplified, easy to read with improved user experience. These UI enhancements will help users to get improved experience of the reporting page, by repositioning and realigning tabs and other elements on UI.
+
03 – Area (Second parameter of Exception Handling attribute)
<div class="image-green-border">[[File:RN 34.png|720px|RN 34.png]]</div>
+
This will help the users to visualize and analyze the data within the reports in a better way and arrive at conclusions from the report with ease.
+
  
With this release, the following enhancements are done:
+
002 – Module (Third parameter of Exception Handling attribute)
  
*The report name is now displayed outside the Power BI window.
+
136 – SubModule (Fourth parameter of Exception Handling attribute)
*Time zone is displayed along with time stamp.
+
*Date/Time fields in the report are displayed as per user’s locale settings.
+
*Additional buttons are visible at the top of the report, along with existing power BI buttons present at the bottom of the report to navigate between pages in the report.
+
  
'''1089207 Enhancement to CLM Activity Report'''
+
0X8013153 Standard C# HResult which can be googled to see the exception type
  
Previously the CLM Activity Report could be filtered by the Frequency parameter (Day, Week or Month).
+
Class decorators for Exception Handling
<div class="image-green-border">[[File:RN 35.png|720px|RN 35.png]]</div>
+
With this release, a new filter for Organization Unit has been added. Users can select multiple organization units for a better holistic view to derive the data for CLM activity.
+
  
== Integration Enhancement Details ==
+
['''ExceptionHandler''' (exceptionOrigin: ExceptionOrigin.Core, exceptionArea: ExceptionArea.CLM, module: ExceptionAreaModule.CLM_AdminTask, submodule: ExceptionAreaSubModule.CLM_AdminTask_Root)]
  
'''1097956 – Impact of Modern UI on Microsoft Dynamics CRM'''
+
When an error occurs, the error code is displayed on the error message, see the screenshot below.&nbsp;&nbsp;
 +
<div class="image-green-border">[[File:8.2 RN 33.PNG|400px|8.2 RN 33.PNG]]</div>
 +
'''Value: '''Supportability<br/> '''For: '''Partner Developers | Any Application User | Troubleshooters<br/> '''Feature ID''': 1373034
  
With this release, ICI is revamping the user interface of within the Microsoft Dynamics 365 Sales Experience. The ICI functionality will remain as it is; however, the UI look, and feel has been changed which includes the change of buttons, fonts, and colors. The changes also include different UI elements like input elements, headers and so on.&nbsp; All the UI changes are in line with the MS D365 Sales guidelines.
+
=== Administration & Configuration Enhancements ===
  
The modern UI changes are made to avoid regression for the end-users post upgrade to modern UI. Also, the UI changes are made for the ICI frames loading within the MS D365 Sales which includes the following pages:
+
[[File:8.2 RN 34.PNG|720px|8.2 RN 34.PNG]]
  
*Create Contract
+
== Reporting Analysis ==
*View Contract
+
*Manage Contracts Page
+
*Manage Contract Requests Page
+
  
The changes in the layout are done following the MS D365 Sales guidelines, the theme is referred as blue, the title changes match with the MS D365 Sales default titles.
+
=== Dashboard and Power BI reports for Supplier Evaluation ===
  
'''1097957 Impact of Modern UI on Icertis Experience for Salesforce'''
+
'''What – '''An interactive Supplier Evaluation dashboard with the following features is now available out-of-the-box:
  
With this release, ICI is revamping the user interface within the Salesforce Lighting experience. The ICI functionality will remain as it is; however, the UI look, and feel has been changed which includes the change of buttons, fonts, and colors. The changes also include different UI elements like input elements, headers and so on.&nbsp; All the UI changes are in line with the Salesforce guidelines.
+
Interactive graphs for status of evaluation cases, evaluation distribution by performance, and ageing in review or approval states.
  
The modern UI changes are made to avoid regression for the end-users post upgrade to modern UI. Also, the UI changes are made for the ICI frames loading within the Salesforce experience which includes the following pages:
+
Enlists the top and poor performing suppliers based on a host of filters like evaluation type, period of evaluation, supplier name and more.
  
*Create Contract
+
Captures evaluations that are awaiting supplier inputs for missing documents.
*View Contract
+
*Manage Contracts Page
+
*Manage Contract Requests Page
+
*Global Search Page
+
  
The changes in the layout are done following the Salesforce guidelines. The theme is referred as blue, the title changes match with the Salesforce default titles, breadcrumb changes are done to display Salesforce breadcrumb along with ICI record name.
+
360-degree supplier performance score card about different evaluations, KPI and performance trend over a time period.
  
 +
Capture supplier documents/ certificates that are expired or expiring within 5 days.
 +
 +
'''Advantages –'''
 +
 +
Information is represented visually and is easier to consume and track.
 +
 +
Assist the procurement team in setting up the right expectations and manage supplier relationships.
 +
 +
Insights into poorly performing suppliers can help in planning proactive performance improvement.
 +
 +
'''How – '''The dashboard and reports can be accessed from the Supplier Management -> Dashboard.
 +
 +
'''Pre-requisite''': HTTP Artifact binding should be supported by the respective IDP server to enable this feature.
 +
<div class="image-green-border">[[File:8.2 RN 15.png|720px|8.2 RN 15.png]]</div>
 +
'''Value: '''Analytics&nbsp;| User experience<br/> '''For: '''Vendor Management Office | Procurement Department | Business Analysts| Legal Team<br/> '''Feature ID: '''1235347
 +
 +
=== New filters added to Agreement and Amendment based SSRS reports ===
 +
 +
'''What – '''The following filters are now available on UI for DRF Agreements Pending Approval and DRF Expired Agreements reports:
 +
 +
Contract Type
 +
 +
Org Unit
 +
 +
Agreement Owner
 +
 +
Agreement Status
 +
 +
Created Date (Created Date From, Created Date To)
 +
 +
Time Zone
 +
 +
'''Note''': These reports are default and cannot be customized as of now.
 +
 +
'''Advantages – '''One or more filters can be applied to help view the data in contextual slices.
 +
 +
'''How – '''The filters can be applied from the respective reports page, which can be accessed from the Default Reports tab.
 +
<div class="image-green-border">[[File:8.2 RN 16.png|720px|8.2 RN 16.png]]</div>
 +
'''Value: '''Self-service<br/> '''For: '''Managers | Legal Team | Decision Makers<br/> '''Feature ID: '''1346718
 +
 +
=== Self-Service Configuration page for creating custom SSRS reports and dynamic views ===
 +
 +
'''What – '''Technical users can create or modify dynamic views and create or modify SSRS reports from the self-service configurations page. Some knowledge of technical column names and JSON is necessary to make the modifications.
 +
 +
'''Advantages – '''Provides a simpler path to customize reports and can be done by technical users without intervention from Icertis teams.
 +
 +
'''How – '''Users with technical role ‘Report admin’ can access the Report Configurations tab on the System Configuration – Self-Service page and create and modify the dynamic views and SSRS DRF reports.
 +
<div class="image-green-border">[[File:8.2 RN 17.png|720px|8.2 RN 17.png]]</div>
 +
'''Value: '''Self-service<br/> '''For: '''Configuration Admin | External implementation partners<br/> '''Feature ID: '''1346720
 +
 +
== APIs ==
 +
 +
 +
=== API Management Service ===
 +
 +
'''What – '''API management is a key infrastructure of API offering working as a façade and controlling layer for use of ICI APIs. It consists of—a gateway which controls the flow of APIs from the integrating application to ICI API server, a management portal to configure the usage policies and an information portal called API Hub.
 +
 +
With the API Management, the following is possible for customers:
 +
 +
*Enforcing usage quota limit
 +
*Rate limiting (throughput throttling) of API calls (by default set to 5 API calls per min)
 +
*Monitoring and getting reports on usage of APIs
 +
 +
'''How – '''All customers using Icertis APIs can use the APIM gateway URLs as API URLs. For new customers, the APIs are automatically routed through APIM. For the existing customers that are already using APIs, they must make a configuration change to connect to APIM. The Icertis team will provide the exact API gateway URLs.
 +
 +
'''Note''': The API Hub capability where users can get the information about APIs, try out the endpoints and get API usage reports is described as a separate feature below in the release notes.
 +
 +
'''For''': API Developers | Administrators<br/> '''Feature ID''': 1182735
 +
 +
=== Icertis API Hub–A New Developer Experience for Working with APIs ===
 +
 +
'''What – '''The new Icertis API Developer Experience is simple, secure, and immersive for the developers.
 +
 +
As an API developer, the new Icertis API Developer Experience allows you to discover and interact with the ICI APIs. Developers can find recommendations for making API requests, inputs for each endpoint, and authentication methods. Based on the subscription key, the developers can make API calls for the API products.
 +
 +
We have divided the API endpoints into distinct categories to facilitate access and search. Reports include data points like the number of API calls, response time, APIs used, etc.
 +
 +
'''Advantages''' –
 +
 +
*Smoother developer on-boarding and learning experience
 +
*Real-time usage reports provide transparency
 +
 +
'''How – '''You must have the APIM Dev Portal User role assigned to access the new APIM Developer experience. Contact your system administrator for access.
 +
 +
Additional notes:
 +
 +
*You can use OAuth or token-based authentication method
 +
*An additional fee is required to use the access-based certificate authentication method
 +
 +
'''For''': API Developers | Administrators<br/> '''Feature ID''': 1182735
 +
 +
=== Framework for the composite API ===
 +
 +
'''What''' – This release introduces “Single Response – Composite APIs” to eliminate creation of wrappers over ICI Platform’s APIs while using them.
 +
 +
The Composite API Framework supports the following features:
 +
 +
API endpoint for supporting composite structure
 +
 +
Request and Response representation
 +
 +
Validation framework for composition
 +
 +
Orchestration logic for composite requests
 +
 +
Referencing field's structure and usage
 +
 +
'''Advantages''' – The framework helps simplify the implementation and makes the integration more efficient. How - API developer can work on ICI entities via single composite API request to trigger series of APIs calls in a single API call and get multiple request results in a single response body.
 +
 +
'''Value''': User Experience | Ease of Use | Improved Efficiency<br/> '''For''': API Developers | Administrators<br/> '''Feature ID''': 1182667
 +
 +
=== API Endpoint Changes ===
 +
 +
[[File:8.2 RN 06.PNG|720px|8.2 RN 06.PNG]]
 +
 +
[[File:8.2 RN 07.PNG|720px|8.2 RN 07.PNG]]
 +
 +
[[File:8.2 RN 08.PNG|720px|8.2 RN 08.PNG]]
 +
 +
[[File:8.2 RN 09.PNG|720px|8.2 RN 09.PNG]]
 +
 +
[[File:8.2 RN 10.PNG|720px|8.2 RN 10.PNG]]
 +
 +
[[File:8.2 RN 11.PNG|720px|8.2 RN 11.PNG]]
 +
 +
[[File:8.2 RN 12.PNG|720px|8.2 RN 12.PNG]]
 +
 +
== AI Applications ==
 +
 +
=== Beta Feature – Refer existing obligations when reviewing AI-discovered obligations ===
 +
 +
'''What''' – AI-discovered obligations are automatically categorized in a category and sub-category when presented for review and confirmation. When reviewing discovered obligations users can now refer to existing obligations in approved state belonging to the same category, sub-category and related agreements. Changing the category and sub-category, displays the relevant set of approved obligations.
 +
 +
'''Advantages''' –
 +
 +
Referring '''Library Obligations''' can help you get a standard position/scope/language to be used while setting up a newly discovered obligation
 +
 +
Referring from '''Related Agreements''' helps you understand what obligations from parent (peer) contracts are to be set at the child level specially in case of back-to-back contracting (e.g., checking customer contracts and passing on the related obligations in supplier contracts)
 +
 +
'''How – '''Users can review AI-discovered obligations from the Review Obligation drawer, which can be accessed from the “Review Discovered Obligation” page.
 +
 +
Review Obligation drawer displaying Approved Obligations in Library Obligation
 +
<div class="image-green-border">[[File:8.2 RN 35.PNG|720px|8.2 RN 35.PNG]]</div>
 +
'''Note:''' Library Obligations are to be added manually. Please refer to the [https://ici-us-wiki01.icertis.com/ICIHelp8.2/index.php?title=ICI_Obligation_Management#Obligation_Library OM wiki] on how to setup an Obligation Library.
 +
 +
Review Obligation drawer displaying Approved Obligations in Related Agreements
 +
<div class="image-green-border">[[File:8.2 RN 36.PNG|720px|8.2 RN 36.PNG]]</div>
 +
'''Note: '''Time needed to display Obligations from related agreements may vary depending upon the number of Linked agreements and count of Obligations within them.
 +
 +
'''Value''': Efficiency | Time Saving<br/> '''For''': Legal Team | Contract Managers<br/> '''Feature ID''': 1366783
 +
 +
== Sourcing ==
 +
 +
The 8.2 Release introduces enhancements to the Icertis Contract Intelligence (ICI) Sourcing Application.
 +
 +
=== Converting RFI to RFP or RFQ ===
 +
 +
'''What''' – ICI Sourcing application now allows creating an RFP or RFQ from an RFI from which the suppliers are shortlisted. Users can create multiple RFP’s or RFQ’s from a single RFI.&nbsp;
 +
 +
'''Advantage''' – Saves time when creating an RFP or RFQ by allowing shortlisted suppliers to be selected from a previously completed RFI. &nbsp;
 +
 +
'''How''' – Users can use the “Create from RFI” button from the Sourcing index page or from the Create RFP/RFQ option on the RFI that is in “Bidding Closed” state.
 +
 +
'''Value''': User Experience<br/> '''Feature ID''': 1328960&nbsp;&nbsp;
 +
 +
=== Shortlist Suppliers in RFx ===
 +
 +
'''What''' – An enhancement has been made to the existing '''Shortlist''' feature that allows buyers to select and shortlist specific suppliers for the next procurement stage. For example, from RFI to RFP or RFQ or from one round to another in the same RFX. The supplier Shortlist can be modified in certain RFx statuses.
 +
 +
'''Advantage''' – Helps accessing preferred suppliers quickly or remove them from the “Suppliers” page thereby saving time.
 +
 +
'''How''' – A “Shortlist Supplier” option is added on the “Suppliers” page. &nbsp;
 +
<div class="image-green-border">[[File:8.2.RN 4.png|500px|8.2.RN 4.png]]</div>
 +
'''Value''': User Experience<br/> '''For''': Buyer and Administrator users<br/> '''Feature ID''': 1341682&nbsp;&nbsp;
 +
 +
=== Sourcing Enhancements ===
 +
 +
[[File:8.2.RN T4.PNG|720px|8.2.RN T4.PNG]]
 +
 +
== Obligation Management ==
 +
 +
The 8.2 Release introduces enhancements to the Icertis Contract Intelligence (ICI) Obligation Management Application
 +
 +
=== Auto-create Obligations from Associations data ===
 +
 +
'''What''' – ICI Platform now facilitates improved Obligation intake from source Association records. An Obligation is automatically created from any defined associations such as Deliverables, SLA, Risk Assessments. For example, if a SOW has ‘Deliverable’ as an association, then the user can directly convert that deliverable into an Obligation.
 +
 +
'''Advantages''' – Streamlines and simplifies creation of Delivery Dates, Milestones, SLAs, Risk Assessments, and other obligations from associated records, improving process efficiency. Auto-creation of Obligations enhances tracking compliance centrally using Obligation Management.
 +
 +
'''How – '''You can use the “Create Obligation” menu option from the Associations object list view or details page.
 +
<div class="image-green-border">[[File:8.2.RN 5.png|720px|8.2.RN 5.png]]</div>
 +
'''Value''': User Experience | Contract Building | Managing Obligations | Process Efficiency<br/> '''For''': Risk Managers | Contract Administrators<br/> '''Feature ID''': 649740
 +
 +
=== Use “Date” & “DateTime” Attributes from Holding Agreement for Obligation Scheduling ===
 +
 +
'''What – '''Due'''dates and end dates for obligations can now be selected from any of the date attributes of the agreement.'''
 +
 +
'''Advantages'''
 +
 +
Eliminates the need for an Obligation creator to know specific dates.
 +
 +
Consistency in Obligation dates used across various members / obligation creators
 +
 +
Reduces the extra effort required in referring to Date Attributes of holding agreement entity (for example, Effective Date / Expiry Date) and use them in Obligation creation.
 +
 +
'''How – '''Two new attributes have been added to the Obligation Contract Type – “Select Due Date From” and “Select End Date From”. You can select a specific date value from the given options. The date value selected will be as per the actual date defined in the Agreement. For example, if you select “Expiry Date” value, an Obligation will be created with an expiry date that is same as the expiry date for the Agreement.
 +
<div class="image-green-border">[[File:8.2.RN 6.png|600px|8.2.RN 6.png]]</div>
 
&nbsp;
 
&nbsp;
  
 +
'''Value''': User Experience<br/> '''For''': Contract Operations<br/> '''Feature ID''': 913820
  
== Technical Requirements 8.0 ==
+
=== Obligation Management Enhancements ===
 +
 
 +
[[File:8.2.RN T5.PNG|720px|8.2.RN T5.PNG]]
 +
 
 +
== Supplier Relationship Management ==
 +
 
 +
ICI Supplier Relationship Management application is certified to work with the 8.2 release
 +
 
 +
=== Supplier Profile and Supplier Master records synchronization ===
 +
 
 +
'''What''' – Supplier product and service categories are now automatically synced in the following events:
 +
 
 +
On supplier qualification, the product/service category updates get copied to the Supplier Master category field.
 +
 
 +
Buyers update the Supplier Master the information is synced with the Supplier Profile.
 +
 
 +
Buyers update the Supplier Profile the information is synced with Supplier Master.
 +
 
 +
'''Advantage''' – Supplier records are consistent and can be consumed across all Icertis applications.
 +
 
 +
'''How''' – If a supplier record in the database is modified depending on the conditions defined, the other relevant records also get updated automatically.&nbsp;
 +
 
 +
'''Value''': Efficiency<br/> '''For''': Buyer users<br/> '''Feature ID''': 1420117
 +
 
 +
=== Supplier Relationship Management Enhancements ===
 +
 
 +
[[File:8.2.RN T7.PNG|720px|8.2.RN T7.PNG]]
 +
 
 +
&nbsp;
 +
 
 +
== Rebates Enhancements ==
 +
 
 +
Rebates App in ICI Platform is enhanced to improve the usability and thereby improve the overall user experience, scalability and robust calculations. The Rebates App extends support for Big Data, AI, and Dynamic JSON. The enhancements in Rebates App can be summarized as below:
 +
 
 +
'''Refined seeded data model:'''
 +
 
 +
*Minimal configuration and data reusability to make Rebates app more scalable.
 +
*Standardized naming conventions to avoid any conflicts with other apps.
 +
*Normalized data has improved Calculation Engine’s efficiency by 50%.
 +
*Dynamic JSON for Rebate program data eliminates the need to have distinct rebates and payout calculation for every business unit in an organization. The enhanced calculation engine extracts JSON data from the Agreement and its associated documents and maps it with the newly configured attributes.
 +
*Background tasks optimized to support big data such as calculation engine processing large invoice and agreement datasets. As an example, for performance testing, it took 35 seconds (approximately) to process 170,000 &nbsp;records (approximately) as compared to 1 minute (approximately) for 5000 records (approximately) in the earlier version.
 +
*Rebate program attributes are a part of associated document instead of an agreement, which enables handling multiple rebate programs within a contract. This also reduces the number of attributes in an agreement, that improves the performance of agreement creation.
 +
*Standardized attributes management by allowing 16-digit numbers with 6 decimal places.
 +
*Generic Product, Location, and Customer hierarchies allow customizing configuration and mapping it to the calculation engine.
 +
*Previously, configuration supported only up to 10 customer details as these details were part of the Agreement itself. However, now these details are migrated as Associated documents to support unlimited customer details.
 +
 
 +
'''Power BI Reporting:'''
 +
 
 +
*Intuitive dashboard with advanced analytics on the rebate agreement distribution and accruals accumulation.
 +
*Out-of-the-box reports added in Power BI, which were earlier focused on Accruals, are now aligned with the overall performance of Rebates.
 +
*Improved visibility for Rebates payout calendar with the next payout dates.
 +
 
 +
=== Risk Management Enhancements ===
 +
 
 +
[[File:8.2.RN T6.PNG|720px|8.2.RN T6.PNG]]
 +
 
 +
== Technology Updates ==
 +
 
 +
=== HTTP Artifact Binding Support for SSO Integration ===
 +
 
 +
'''What – '''In addition to HTTP POST and HTTP Redirect, ICI now supports HTTP Artifact binding for SSO (Single Sign-On) integration along with other IdPs like ADFS.
 +
 
 +
'''Advantages – '''With improved security, exchanging sensitive data across Id Provider (IdP) and Service Provider (SP) becomes more authenticated and trustworthy. This prevents intervention of any malicious party.
 +
 
 +
'''How – '''Administrator or Implementation Partner can choose between HTTP POST, HTTP Redirect and HTTP Artifact binding for SSO (Single Sign-On) integration, on the IdP server side.
 +
 
 +
'''Value: '''Secure Authentication Process<br/> '''For: '''All ICI Users<br/> '''Feature ID: '''1342076
 +
 
 +
=== Microsoft retiring basic authentication for SMTP ===
 +
 
 +
'''What '''– Microsoft is retiring basic authentication for SMTP, and it would be necessary for customers using basic authentication to move to an alternate service. ICI now supports modern authentication with support for Microsoft Graph API.
 +
 
 +
'''Why '''– Provide support for modern authentication methods & ensure service continuity even after Microsoft retires basic authentication later this year (Oct 1, 2022).
 +
 
 +
'''How''' – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.
 +
 
 +
'''Value: '''Business as usual (BAU) without Impact<br/> '''For: '''Authorized Signatories | Approval Team | Contributors<br/> '''Feature ID: '''1417372
 +
 
 +
=== Microsoft retiring Outlook REST API ===
 +
 
 +
'''What''': The Icertis Outlook Add-In that currently uses the Outlook REST API will now use Microsoft Graph API.
 +
 
 +
Configurations are required for Outlook Add-In at the time of implementing or upgrading Icertis Contract Intelligence to work with Microsoft Graph API.
 +
 
 +
'''Why''': Microsoft has announced that Outlook REST API will be deprecated in the month of November, 2022.
 +
 
 +
'''How''' – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.
 +
 
 +
'''Value: '''Business as usual (BAU) without Impact<br/> '''For: '''Authorized Signatories | Approval Team | Contributors<br/> '''Feature ID: '''1417372
 +
 
 +
=== Support for StartTLS protocol ===
 +
 
 +
'''What''' – Adding support for the StartTLS protocol through NuGet MailKit for authentication and notification. StartTLS protocol command is used to inform the email server that the email client wants to upgrade from an insecure connection to a secure one using TLS or SSL.<br/> <br/> '''Why''' – Customers have the option to use the StartTLS protocol, which supports enhanced security.
 +
 
 +
'''How''' – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.
 +
 
 +
'''Value: '''Business as usual (BAU) without Impact<br/> '''For: '''Authorized Signatories | Approval Team | Contributors<br/> '''Feature ID: '''1417372
 +
 
 +
=== Bootstrap upgrade from version 4.5.2 to 5.1.3 ===
 +
 
 +
'''What''' – The Bootstrap library has been upgraded from version 4.5.2 to 5.1.3. The support for Bootstrap library version 4.5.2 ends by Q3 2022. 4.5.2 is compatible with the new version.
 +
 
 +
'''Why''' – To address security vulnerabilities.
 +
 
 +
'''TFS ID''': 1459132<br/> &nbsp;
 +
 
 +
=== Web Application Firewall & Azure Front Door ===
 +
 
 +
'''What''' –
 +
 
 +
Implementing Azure Front Door (AFD) with the following settings:
 +
 
 +
Web Application Firewall (WAF) in diagnostic mode
 +
 
 +
Prevention Rule in AFD to restrict access from embargo countries.
 +
 
 +
'''Advantages – '''WAF & AFD help prevent against common exploits and vulnerabilities.
 +
 
 +
'''How – '''It can be configured, deployed, and managed via the Azure Portal, PowerShell, and CLI (command-line interface).
 +
 
 +
'''Value''': Security<br/> '''For''': Administrators<br/> '''Feature ID''': 951438
 +
 
 +
&nbsp;
 +
 
 +
= Technical Requirements =
  
 
The Icertis Contract Intelligence (ICI) application can be accessed from any device with an Internet connection and a supported browser. All features may not be available in all environments.
 
The Icertis Contract Intelligence (ICI) application can be accessed from any device with an Internet connection and a supported browser. All features may not be available in all environments.
Line 348: Line 581:
 
The software and hardware requirements for the client system as well as the mobile application are listed in the table below:
 
The software and hardware requirements for the client system as well as the mobile application are listed in the table below:
  
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[[File:8.2.RN T10.PNG|720px|8.2.RN T10.PNG]]<br/> [[File:8.2.RN T11.PNG|720px|8.2.RN T11.PNG]]
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[[File:8.2.RN T12.PNG|720px|8.2.RN T12.PNG]][[File:8.2.RN T13.PNG|720px|8.2.RN T13.PNG]]
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[[File:8.2.RN T14.PNG|720px|8.2.RN T14.PNG]]
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[[File:8.2.RN T15.PNG|720px|8.2.RN T15.PNG]]<br/> [[File:8.2.RN T16.PNG|720px|8.2.RN T16.PNG]]<br/> [[File:8.2.RN T17.PNG|720px|8.2.RN T17.PNG]]
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[[File:8.2.RN T18.PNG|720px|8.2.RN T18.PNG]]
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= Accessibility Conformance =
 +
 
 +
We ran accessibility conformance tests on the Icertis Contract Intelligence platform and Business Apps for Web Content Accessibility Guidelines 2.1 for Level A and Level AA standards. We did not evaluate for Level AAA standards.
 +
 
 +
While most of the product functionality has at least one method that meets the criterion without any known defects, some functionality of the product may not meet the conformance criteria. The full report is published in the following documents and can be made available on request:
  
[[File:RN 37.PNG|720px|RN 37.PNG]]
+
ICI Platform Accessibility Conformance Report
  
[[File:RN 43.PNG|720px]]
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ICI AI/ML Accessibility Conformance Report
  
'''Important Changes in IE11 Support:'''
+
ICI Reporting Accessibility Conformance Report
  
From March 2021, Microsoft has stopped its technical support to Internet Explorer (IE) and has advised its customers to move to Microsoft Edge.
+
ICI Obligation Management Accessibility Conformance Report
  
ICI will no longer support IE11. ICI will not be certified over IE11.
+
ICI Sourcing Accessibility Conformance Report
  
If customers use IE 11 then the below message will be displayed:
+
ICI Proposal Management Accessibility Conformance Report
  
“You are using a browser that is not recommended to be used since it no longer supported by its OEM. The ICI support for this browser is limited for 7.16 version and will be discontinued from version 7.17 onwards. You should switch to Microsoft Edge as recommended by the OEM or any other supported browser prescribed by your organizational policy. You may contact your administrator for further information.”
+
ICI SRM Accessibility Conformance Report
  
[[File:RN 39.PNG|720px|RN 39.PNG]]
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ICI Risk Management Accessibility Conformance Report
  
[[File:RN 44.PNG|720px]]
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= Known Issues =
  
[[File:RN 41.PNG|720px|RN 41.PNG]]<br/> [[File:RN 45.PNG|720px]]
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This section includes some issues that we are aware of and plan to resolve at the earliest:
  
[[File:RN 42.PNG|720px|RN 42.PNG]]
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[[File:8.2.RN T19.PNG|720px|8.2.RN T19.PNG]]
  
'''Related Topics:'''&nbsp;[[Agreement_Management|Agreement Management]]&nbsp;| [[Association_Management|Association Management]] | [[Compliance_Management|Compliance Management]] | [[Template_Management|Template Management]] | [[Clause_Management|Clause Management]] | [[Configuration|Configuration]] | [[Reports|Reports]]&nbsp;| [[Advanced_Analytics|Advanced Analytics]] | [[User_Administration|User Administration]] | [[ICI_Tools|ICI Tools ]]|&nbsp; [[Icertis_Business_Apps|Icertis Business Apps]] | [[AIML|AIML ]]| [[ICI_Add-ins|ICI Add-ins]] | [[ICI_Mobile_App|ICI Mobile App]] | [[Biz_Apps_Release_Notes|ICI Business Apps Release Notes]]&nbsp;|&nbsp;[[Release_Notes_Versions|Release Notes Versions]]
+
&nbsp;'''Related Topics:'''&nbsp;[[Agreement_Management|Agreement Management]]&nbsp;| [[Associations|Association Management]] | [[Compliances|Compliance Management]] | [[Templates|Template Management]] | [[Clauses|Clause Management]] | [[Configure|Configuration]] | [[Reports|Reports]]&nbsp;| [[Advanced_Analytics|Advanced Analytics]] | [[User_Administration|User Administration]] | [[ICI_Tools|ICI Tools ]]|&nbsp; [[Icertis_Business_Apps|Icertis Business Apps]] | [[AIML|AIML ]]| [[ICI_Add-ins|ICI Add-ins]] | [[ICI_Mobile_App|ICI Mobile App]]&nbsp;

Latest revision as of 13:09, 29 September 2022

Contents

ICI Release Notes - Release 8.2

Apart from new features and enhancements, this document contains information on:

Refer to the Wiki documentation (also found in your ICI help section) for details on all ICI features and functionalities.

New Features and Enhancements

Contract Authoring & Management 

Amend contracts preserving previously negotiated terms

What – When users amend a contract, they now have a choice to either use the base agreement or a previously negotiated and amended contract. Along with the contract version, users can also choose the associations to copy to the amendment.

Advantages – Maintaining a history of the original agreement and all amendments is now possible. This helps in auditing the changes made to contracts over time.

How – Options to choose the amendment and copy associations to the amendment are now available when creating an amendment. Users can associate and inherit documents such as NDA, SOW, etc.

Value: Compliance | User Experience
For: Legal Team | Authors | Contract Managers
Feature ID: 1233193

Send multiple agreements packaged in a single envelope for electronic signature

What – Earlier, agreement could be bundled only with its associations and sent for electronic signature. With this release you can also bundle peer agreements in a single package for electronic signing.

Advantages – Eliminates the need to send one agreement at a time for signature, thereby saving time. Provisions setting a sequence in which the agreements must be signed and facilitates reordering if required.

How - Existing Esign functionality is enhanced to package peer agreements as a single bundle and send it for electronic signature.

Value: User Experience | Contract Building Performance
For: Contract Owners | Legal Compliance Team
Feature ID: 1369302

Quickly create and edit contract types in bulk using excel workbook

What – ICI now allows its users to edit and create contract types in bulk using the Microsoft Excel workbook. User can also edit multiple attributes for multiple contract types at once.

Advantages

Contract type (CT) changes happen frequently in the implementation phase, the feedbacks from the customers regarding the changes in the CT have to be earlier implemented one by one for each CT in ICI UI. Now, this changes and edits can be done in one go using this feature.

Creating and editing multiple contract types at once will reduce time involved in configuring large contract types.

How

A button “Bulk Contract Type” is now added under “Configure” tile.

Users can generate pre-seeded contract type workbook, with 2 tabs in excel, contact type, and contract type attributes.

Value: User Experience
For: Admins | Legal Team | Contract Managers
Feature ID: 1342050

Icertis Experiences

Rules functionality added to Icertis Experience for Word

What – Users can now create rules for assembling the clause and define the rules for selecting the template from within Microsoft Word to display clauses in agreements based on specified conditions. Existing rules can also be viewed or edited from Microsoft Word.

Advantages – Provides a familiar and intuitive interface for legal teams and contract authors to create conditional agreement templates.

Reduced turnaround time, instead of switching while creating the clause and template

How – Users can define conditions for selecting a clause or template while assembling of clauses and selection of templates from Microsoft Word.

8.2 RN 01.png  8.2 RN 02.png

Value: User Experience
For: Legal Team
Feature ID: 1117626

Outlook Add-in – Labeling and validation for emails added to ICI

What – Every email uploaded in ICI will now display an Outlook category label, that helps users know if the email is already added in ICI. Additionally, a validation is also displayed if user tries uploading same emails twice. Users can customize the outlook category label as per the needs.

Advantages – Avoid uploading duplicate email conversations in ICI.

How – This feature is available as part of Icertis Experience for Outlook.

8.2 RN 03.png

Value: User Experience
For: Contract Managers | Legal Teams
Feature ID: 1341557 

Revamping ICI Salesforce User Experience

What – Revamping the ICI Salesforce user interface to give a better user experience, with addition of features and enhancement under agreement related sub tabs.

The following agreement sub tabs can now be seen with new capabilities:

  • Associations sub tab
  • Amendment sub tab
  • Note sub tab
  • Team sub tab
  • Collaboration sub tab

Some new features include:

Hyperlink added in the first column of the association list grid navigating to the association details page within ICI Salesforce platform.

Ability to preview the document from amendments sub tab.

The collaborations tab is now revamped from ICI Iframe to Salesforce native look and feel, with capability to view more messages.

Advantages – This revamp will be giving a more consistent and familiar user experience with enhanced look and feel inline with Salesforce native user experience across tabs, subtabs and actions for sales personas.

How – Below are few screenshots of the revamped ICI Salesforce platform.

New ICI Salesforce Agreement Details screen

8.2.RN 1.png

New Add Note Dialog box

8.2.RN 2.png

Value: User Experience
For: Sales Team
Feature ID: 1356012

Salesforce – Visibility of products and services sold to customers

What – ICI Salesforce experience users can now view the list of all the products and services sold to the customer under “Agreement Lines” subtab.

Advantages – With visibility to Agreement lines through this feature, Sales Executives will be able to identify Cross-sell, up-sell opportunities to pursue relevant sales, and request amendment to appropriate contract.

How – A new subtab “Agreement Lines” is added for account object displaying all the active product and services sold to the customer. The products displayed under agreement line subtab are fetched via ICI saved searches.

8.2.RN 3.png

Note: The “Agreement Lines” displays only active products and services from executed contracts.

Value: User Experience
For: Sales Managers | Sales Executive
Feature ID: 1192973

Enhancements – Mobile App Experience

8.2 RN 32.PNG

Administration & Configuration

Enhanced ICI startup validation architecture

What – A new validation framework for configuration keys and related metadata to resolve incorrect or missing keys and ensure seamless startup of ICI instances.

Advantages – Timely validation of configuration keys and guardrails to prevent unnecessary startup blockers.

How – At startup, the validation framework checks for configuration keys that are inconsistent or incorrect and restores those to default values thereby preempting any startup issues. Technical admins can view and investigate the validation logs on the self-service portal.

Value: Reliability, Supportability
For: Administrators
Feature ID: 1373024

Configure E-Signature Integrations within ICI

What – E- signature configurations can now be done inside the Icertis Contract Intelligence platform by technical administrators.

Advantages – This reduces cross-team dependencies and increases the speed of implementation as a user with technical expertise can perform the configuration without intervention from the Icertis team. 

How – Technical administrators can configure E- sign providers (DocuSign and AdobeSign) from the E-sign configuration page.

8.2 RN 04.png

Value: Self-service
For: Technical admins
Feature ID: 1180879

Integrated Config keys validation framework

What – ICI now has the capability to check incorrect values, difference in data types, and inconsistency in configuration data. The utility can be run prior to starting an application and the report and errors reported can be used to help find a solution.

Advantages – Helps prevent issues that occur during application startup.

How – At the start of an ICI instance, the disparity in the configuration keys is identified, and the incorrect keys are set to the default value. All such changes are recorded in the self-service portal so that the technical admins can investigate the errors.

Value: Self-service  
For: Administrators
Feature ID: 1373030

Configure SSO integrations within ICI

What – SSO configurations can now be done inside the Icertis Contract Intelligence platform by technical administrators.

Advantages – This reduces cross-team dependencies and increases the speed of implementation as a user with technical expertise can perform the configuration without intervention from the Icertis team. 

How – Technical administrators can configure SSO integrations (SAML, WS-Fed and O-Auth) from the SSO configuration page.

8.2 RN 05.png

Value: Self-service  
For: Technical admins
Feature ID: 1180896

Customer-specific SAML/OAuth SSO Configurations

What – In a multitenant instance of Icertis Contract Intelligence, SSO configurations are now moved from a single configuration file to separate configuration files for each tenant. These configurations can now also be modified from within Icertis Contract Intelligence.

Advantages

  • Site reliability and stability - SSO issues affecting one tenant do not impact other tenants.
  • Self-service - Technical admin users can configure SSO without intervention from Icertis teams.

How – Users with the right permissions can make SSO configuration changes from the Tenant.config file. The changes can also be made from within ICI by Technical Admin users.

Value: Self-service, Reliability, Supportability
For: Technical Admins
Feature ID: 1317384

Error-handling framework

What – A centralized and industry-standard error handling framework for faster troubleshooting, analysis and resolution of issues. The list of error codes and related data is cataloged & documented, which will act as a standard reference for all error codes in the ICI platform.

The framework provides the following features:

Detailed and structured data to determine severity, origin, module, area & source of the error.

No unhandled exceptions emanating from the system.

Detailed logging is done in a central repository like Kibana.

For ICI Instances where AppInsights is available, a correlation id helps to track calls and correlate the complete chain of events that led to the error.

Why – Eliminates time required to locate and understand the issue and reduces the overall time needed to fix issues.

How – ExceptionHandler attribute is introduced, which will have following Origin, Area, Module, Sub Module in the form of code.

For example: 50000030021360X8013153 (shown on User Interface)

Breakdown of the code is as follows:

5 – Severity

00 – Origin (First parameter of Exception Handling attribute)

00 – Source (mostly internal)

03 – Area (Second parameter of Exception Handling attribute)

002 – Module (Third parameter of Exception Handling attribute)

136 – SubModule (Fourth parameter of Exception Handling attribute)

0X8013153 – Standard C# HResult which can be googled to see the exception type

Class decorators for Exception Handling

[ExceptionHandler (exceptionOrigin: ExceptionOrigin.Core, exceptionArea: ExceptionArea.CLM, module: ExceptionAreaModule.CLM_AdminTask, submodule: ExceptionAreaSubModule.CLM_AdminTask_Root)]

When an error occurs, the error code is displayed on the error message, see the screenshot below.  

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Value: Supportability
For: Partner Developers | Any Application User | Troubleshooters
Feature ID: 1373034

Administration & Configuration Enhancements

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Reporting Analysis

Dashboard and Power BI reports for Supplier Evaluation

What – An interactive Supplier Evaluation dashboard with the following features is now available out-of-the-box:

Interactive graphs for status of evaluation cases, evaluation distribution by performance, and ageing in review or approval states.

Enlists the top and poor performing suppliers based on a host of filters like evaluation type, period of evaluation, supplier name and more.

Captures evaluations that are awaiting supplier inputs for missing documents.

360-degree supplier performance score card about different evaluations, KPI and performance trend over a time period.

Capture supplier documents/ certificates that are expired or expiring within 5 days.

Advantages –

Information is represented visually and is easier to consume and track.

Assist the procurement team in setting up the right expectations and manage supplier relationships.

Insights into poorly performing suppliers can help in planning proactive performance improvement.

How – The dashboard and reports can be accessed from the Supplier Management -> Dashboard.

Pre-requisite: HTTP Artifact binding should be supported by the respective IDP server to enable this feature.

8.2 RN 15.png

Value: Analytics | User experience
For: Vendor Management Office | Procurement Department | Business Analysts| Legal Team
Feature ID: 1235347

New filters added to Agreement and Amendment based SSRS reports

What – The following filters are now available on UI for DRF Agreements Pending Approval and DRF Expired Agreements reports:

Contract Type

Org Unit

Agreement Owner

Agreement Status

Created Date (Created Date From, Created Date To)

Time Zone

Note: These reports are default and cannot be customized as of now.

Advantages – One or more filters can be applied to help view the data in contextual slices.

How – The filters can be applied from the respective reports page, which can be accessed from the Default Reports tab.

8.2 RN 16.png

Value: Self-service
For: Managers | Legal Team | Decision Makers
Feature ID: 1346718

Self-Service Configuration page for creating custom SSRS reports and dynamic views

What – Technical users can create or modify dynamic views and create or modify SSRS reports from the self-service configurations page. Some knowledge of technical column names and JSON is necessary to make the modifications.

Advantages – Provides a simpler path to customize reports and can be done by technical users without intervention from Icertis teams.

How – Users with technical role ‘Report admin’ can access the Report Configurations tab on the System Configuration – Self-Service page and create and modify the dynamic views and SSRS DRF reports.

8.2 RN 17.png

Value: Self-service
For: Configuration Admin | External implementation partners
Feature ID: 1346720

APIs

API Management Service

What – API management is a key infrastructure of API offering working as a façade and controlling layer for use of ICI APIs. It consists of—a gateway which controls the flow of APIs from the integrating application to ICI API server, a management portal to configure the usage policies and an information portal called API Hub.

With the API Management, the following is possible for customers:

  • Enforcing usage quota limit
  • Rate limiting (throughput throttling) of API calls (by default set to 5 API calls per min)
  • Monitoring and getting reports on usage of APIs

How – All customers using Icertis APIs can use the APIM gateway URLs as API URLs. For new customers, the APIs are automatically routed through APIM. For the existing customers that are already using APIs, they must make a configuration change to connect to APIM. The Icertis team will provide the exact API gateway URLs.

Note: The API Hub capability where users can get the information about APIs, try out the endpoints and get API usage reports is described as a separate feature below in the release notes.

For: API Developers | Administrators
Feature ID: 1182735

Icertis API Hub–A New Developer Experience for Working with APIs

What – The new Icertis API Developer Experience is simple, secure, and immersive for the developers.

As an API developer, the new Icertis API Developer Experience allows you to discover and interact with the ICI APIs. Developers can find recommendations for making API requests, inputs for each endpoint, and authentication methods. Based on the subscription key, the developers can make API calls for the API products.

We have divided the API endpoints into distinct categories to facilitate access and search. Reports include data points like the number of API calls, response time, APIs used, etc.

Advantages

  • Smoother developer on-boarding and learning experience
  • Real-time usage reports provide transparency

How – You must have the APIM Dev Portal User role assigned to access the new APIM Developer experience. Contact your system administrator for access.

Additional notes:

  • You can use OAuth or token-based authentication method
  • An additional fee is required to use the access-based certificate authentication method

For: API Developers | Administrators
Feature ID: 1182735

Framework for the composite API

What – This release introduces “Single Response – Composite APIs” to eliminate creation of wrappers over ICI Platform’s APIs while using them.

The Composite API Framework supports the following features:

API endpoint for supporting composite structure

Request and Response representation

Validation framework for composition

Orchestration logic for composite requests

Referencing field's structure and usage

Advantages – The framework helps simplify the implementation and makes the integration more efficient. How - API developer can work on ICI entities via single composite API request to trigger series of APIs calls in a single API call and get multiple request results in a single response body.

Value: User Experience | Ease of Use | Improved Efficiency
For: API Developers | Administrators
Feature ID: 1182667

API Endpoint Changes

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AI Applications

Beta Feature – Refer existing obligations when reviewing AI-discovered obligations

What – AI-discovered obligations are automatically categorized in a category and sub-category when presented for review and confirmation. When reviewing discovered obligations users can now refer to existing obligations in approved state belonging to the same category, sub-category and related agreements. Changing the category and sub-category, displays the relevant set of approved obligations.

Advantages

Referring Library Obligations can help you get a standard position/scope/language to be used while setting up a newly discovered obligation

Referring from Related Agreements helps you understand what obligations from parent (peer) contracts are to be set at the child level specially in case of back-to-back contracting (e.g., checking customer contracts and passing on the related obligations in supplier contracts)

How – Users can review AI-discovered obligations from the Review Obligation drawer, which can be accessed from the “Review Discovered Obligation” page.

Review Obligation drawer displaying Approved Obligations in Library Obligation

8.2 RN 35.PNG

Note: Library Obligations are to be added manually. Please refer to the OM wiki on how to setup an Obligation Library.

Review Obligation drawer displaying Approved Obligations in Related Agreements

8.2 RN 36.PNG

Note: Time needed to display Obligations from related agreements may vary depending upon the number of Linked agreements and count of Obligations within them.

Value: Efficiency | Time Saving
For: Legal Team | Contract Managers
Feature ID: 1366783

Sourcing

The 8.2 Release introduces enhancements to the Icertis Contract Intelligence (ICI) Sourcing Application.

Converting RFI to RFP or RFQ

What – ICI Sourcing application now allows creating an RFP or RFQ from an RFI from which the suppliers are shortlisted. Users can create multiple RFP’s or RFQ’s from a single RFI. 

Advantage – Saves time when creating an RFP or RFQ by allowing shortlisted suppliers to be selected from a previously completed RFI.  

How – Users can use the “Create from RFI” button from the Sourcing index page or from the Create RFP/RFQ option on the RFI that is in “Bidding Closed” state.

Value: User Experience
Feature ID: 1328960  

Shortlist Suppliers in RFx

What – An enhancement has been made to the existing Shortlist feature that allows buyers to select and shortlist specific suppliers for the next procurement stage. For example, from RFI to RFP or RFQ or from one round to another in the same RFX. The supplier Shortlist can be modified in certain RFx statuses.

Advantage – Helps accessing preferred suppliers quickly or remove them from the “Suppliers” page thereby saving time.

How – A “Shortlist Supplier” option is added on the “Suppliers” page.  

8.2.RN 4.png

Value: User Experience
For: Buyer and Administrator users
Feature ID: 1341682  

Sourcing Enhancements

8.2.RN T4.PNG

Obligation Management

The 8.2 Release introduces enhancements to the Icertis Contract Intelligence (ICI) Obligation Management Application

Auto-create Obligations from Associations data

What – ICI Platform now facilitates improved Obligation intake from source Association records. An Obligation is automatically created from any defined associations such as Deliverables, SLA, Risk Assessments. For example, if a SOW has ‘Deliverable’ as an association, then the user can directly convert that deliverable into an Obligation.

Advantages – Streamlines and simplifies creation of Delivery Dates, Milestones, SLAs, Risk Assessments, and other obligations from associated records, improving process efficiency. Auto-creation of Obligations enhances tracking compliance centrally using Obligation Management.

How – You can use the “Create Obligation” menu option from the Associations object list view or details page.

8.2.RN 5.png

Value: User Experience | Contract Building | Managing Obligations | Process Efficiency
For: Risk Managers | Contract Administrators
Feature ID: 649740

Use “Date” & “DateTime” Attributes from Holding Agreement for Obligation Scheduling

What – Duedates and end dates for obligations can now be selected from any of the date attributes of the agreement.

Advantages

Eliminates the need for an Obligation creator to know specific dates.

Consistency in Obligation dates used across various members / obligation creators

Reduces the extra effort required in referring to Date Attributes of holding agreement entity (for example, Effective Date / Expiry Date) and use them in Obligation creation.

How – Two new attributes have been added to the Obligation Contract Type – “Select Due Date From” and “Select End Date From”. You can select a specific date value from the given options. The date value selected will be as per the actual date defined in the Agreement. For example, if you select “Expiry Date” value, an Obligation will be created with an expiry date that is same as the expiry date for the Agreement.

8.2.RN 6.png

 

Value: User Experience
For: Contract Operations
Feature ID: 913820

Obligation Management Enhancements

8.2.RN T5.PNG

Supplier Relationship Management

ICI Supplier Relationship Management application is certified to work with the 8.2 release

Supplier Profile and Supplier Master records synchronization

What – Supplier product and service categories are now automatically synced in the following events:

On supplier qualification, the product/service category updates get copied to the Supplier Master category field.

Buyers update the Supplier Master the information is synced with the Supplier Profile.

Buyers update the Supplier Profile the information is synced with Supplier Master.

Advantage – Supplier records are consistent and can be consumed across all Icertis applications.

How – If a supplier record in the database is modified depending on the conditions defined, the other relevant records also get updated automatically. 

Value: Efficiency
For: Buyer users
Feature ID: 1420117

Supplier Relationship Management Enhancements

8.2.RN T7.PNG

 

Rebates Enhancements

Rebates App in ICI Platform is enhanced to improve the usability and thereby improve the overall user experience, scalability and robust calculations. The Rebates App extends support for Big Data, AI, and Dynamic JSON. The enhancements in Rebates App can be summarized as below:

Refined seeded data model:

  • Minimal configuration and data reusability to make Rebates app more scalable.
  • Standardized naming conventions to avoid any conflicts with other apps.
  • Normalized data has improved Calculation Engine’s efficiency by 50%.
  • Dynamic JSON for Rebate program data eliminates the need to have distinct rebates and payout calculation for every business unit in an organization. The enhanced calculation engine extracts JSON data from the Agreement and its associated documents and maps it with the newly configured attributes.
  • Background tasks optimized to support big data such as calculation engine processing large invoice and agreement datasets. As an example, for performance testing, it took 35 seconds (approximately) to process 170,000  records (approximately) as compared to 1 minute (approximately) for 5000 records (approximately) in the earlier version.
  • Rebate program attributes are a part of associated document instead of an agreement, which enables handling multiple rebate programs within a contract. This also reduces the number of attributes in an agreement, that improves the performance of agreement creation.
  • Standardized attributes management by allowing 16-digit numbers with 6 decimal places.
  • Generic Product, Location, and Customer hierarchies allow customizing configuration and mapping it to the calculation engine.
  • Previously, configuration supported only up to 10 customer details as these details were part of the Agreement itself. However, now these details are migrated as Associated documents to support unlimited customer details.

Power BI Reporting:

  • Intuitive dashboard with advanced analytics on the rebate agreement distribution and accruals accumulation.
  • Out-of-the-box reports added in Power BI, which were earlier focused on Accruals, are now aligned with the overall performance of Rebates.
  • Improved visibility for Rebates payout calendar with the next payout dates.

Risk Management Enhancements

8.2.RN T6.PNG

Technology Updates

HTTP Artifact Binding Support for SSO Integration

What – In addition to HTTP POST and HTTP Redirect, ICI now supports HTTP Artifact binding for SSO (Single Sign-On) integration along with other IdPs like ADFS.

Advantages – With improved security, exchanging sensitive data across Id Provider (IdP) and Service Provider (SP) becomes more authenticated and trustworthy. This prevents intervention of any malicious party.

How – Administrator or Implementation Partner can choose between HTTP POST, HTTP Redirect and HTTP Artifact binding for SSO (Single Sign-On) integration, on the IdP server side.

Value: Secure Authentication Process
For: All ICI Users
Feature ID: 1342076

Microsoft retiring basic authentication for SMTP

What – Microsoft is retiring basic authentication for SMTP, and it would be necessary for customers using basic authentication to move to an alternate service. ICI now supports modern authentication with support for Microsoft Graph API.

Why – Provide support for modern authentication methods & ensure service continuity even after Microsoft retires basic authentication later this year (Oct 1, 2022).

How – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.

Value: Business as usual (BAU) without Impact
For: Authorized Signatories | Approval Team | Contributors
Feature ID: 1417372

Microsoft retiring Outlook REST API

What: The Icertis Outlook Add-In that currently uses the Outlook REST API will now use Microsoft Graph API.

Configurations are required for Outlook Add-In at the time of implementing or upgrading Icertis Contract Intelligence to work with Microsoft Graph API.

Why: Microsoft has announced that Outlook REST API will be deprecated in the month of November, 2022.

How – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.

Value: Business as usual (BAU) without Impact
For: Authorized Signatories | Approval Team | Contributors
Feature ID: 1417372

Support for StartTLS protocol

What – Adding support for the StartTLS protocol through NuGet MailKit for authentication and notification. StartTLS protocol command is used to inform the email server that the email client wants to upgrade from an insecure connection to a secure one using TLS or SSL.

Why – Customers have the option to use the StartTLS protocol, which supports enhanced security.

How – The config key "Platform.Email.ProviderConfiguration" with Provider and Configuration values (JSON) will need to be updated to support this feature. User can choose between following providers SMTP/EWS/Mailkit/Microsoft Graph.

Value: Business as usual (BAU) without Impact
For: Authorized Signatories | Approval Team | Contributors
Feature ID: 1417372

Bootstrap upgrade from version 4.5.2 to 5.1.3

What – The Bootstrap library has been upgraded from version 4.5.2 to 5.1.3. The support for Bootstrap library version 4.5.2 ends by Q3 2022. 4.5.2 is compatible with the new version.

Why – To address security vulnerabilities.

TFS ID: 1459132
 

Web Application Firewall & Azure Front Door

What

Implementing Azure Front Door (AFD) with the following settings:

Web Application Firewall (WAF) in diagnostic mode

Prevention Rule in AFD to restrict access from embargo countries.

Advantages – WAF & AFD help prevent against common exploits and vulnerabilities.

How – It can be configured, deployed, and managed via the Azure Portal, PowerShell, and CLI (command-line interface).

Value: Security
For: Administrators
Feature ID: 951438

 

Technical Requirements

The Icertis Contract Intelligence (ICI) application can be accessed from any device with an Internet connection and a supported browser. All features may not be available in all environments.

The software and hardware requirements for the client system as well as the mobile application are listed in the table below:

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Accessibility Conformance

We ran accessibility conformance tests on the Icertis Contract Intelligence platform and Business Apps for Web Content Accessibility Guidelines 2.1 for Level A and Level AA standards. We did not evaluate for Level AAA standards.

While most of the product functionality has at least one method that meets the criterion without any known defects, some functionality of the product may not meet the conformance criteria. The full report is published in the following documents and can be made available on request:

ICI Platform Accessibility Conformance Report

ICI AI/ML Accessibility Conformance Report

ICI Reporting Accessibility Conformance Report

ICI Obligation Management Accessibility Conformance Report

ICI Sourcing Accessibility Conformance Report

ICI Proposal Management Accessibility Conformance Report

ICI SRM Accessibility Conformance Report

ICI Risk Management Accessibility Conformance Report

Known Issues

This section includes some issues that we are aware of and plan to resolve at the earliest:

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 Related Topics: Agreement Management | Association Management | Compliance Management | Template Management | Clause Management | Configuration | Reports | Advanced Analytics | User Administration | ICI Tools Icertis Business Apps | AIML | ICI Add-ins | ICI Mobile App