The "Notes" tab displays the comments that are added to the Agreement either when an action is taken or directly through the "Notes" tab. It displays the comments for the complete lifecycle of the Agreement. 

Internal users can communicate more efficiently with both internal and external sources through "Notes" across all phases of an Agreement. While adding them, internal users have the choice of making their Notes visible to all users (internal and external) or to internal users only. ICI handles the validation of users and displays Notes based on their visibility settings.

By default:

• Notes added by internal users are visible only internally.
• Notes added by external users are visible to all.

The "Notes" can be viewed either using the "Grid" or "List" view. By default, the "Grid" view is selected.  The grid columns get auto-fit with the collapsing and expanding of the left navigation pane. 

To add notes using the "Notes" tab:

1. Click the "Agreements" navigation menu on the top. This opens the Agreements Index page listing all agreements in a grid by default.

2. Click the "View Details" eye icon [[File:]]in the last grid column of the agreement for which you want to view the notes. The Agreement Details page opens.

3. Click "Notes" on the left pane to view notes in a grid view by default (Note: The "Notes" tab is visible in collapsed left pane if configured else expand the left pane to see the tab). If no notes are available for an agreement, an image and a message depicting “no records” are displayed in the grid area.

4. Click the "Add Note". This opens the "Add Note" drawer slides from the right.

5. Enter your comments.

6. Click "Add". The added comment is listed on the grid. 

Let’s go through each view in detail:

Grid View

Grid view dramatically reduces the time required to go through the complete list of logs to find a specific one. Through this view, you can easily refine your search for any specific log. The search results are displayed in tabular form. You can further sort your results using filter provided in every column.

1. You can refine your search by selecting the provided categories in tabs:

• All: displays the logs added directly through the Notes tab and while taking any action on the Agreement.
• Workflow: displays the logs added while taking any action on the Agreement.

2. Refine your search further using the "Refine Search Here" provided below the tabs. For example, you can either type the initials of the User       Name who created the Agreement or type initials of the Event. This filters the results to display only those records that match your search.

3. You can sort and filter your search results further by clicking the sort or on the column heading and the Filter  icon provided in each column. 

List View

The List view displays the complete list of comments available. You can refine your serach by selecting either All or Workflow.

Related Topics: Agreement Management | Agreements | Requests | Agreement Details Page