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An Agreement in ICM is based on these main concepts:
This figure shows these building blocks of an Agreement in ICM:
While the actual workflow of an agreement within ICM can be quite complex and involved, it can be summarized in these 5 steps:
1. Create contract request: when someone in your organization, such as a department manager wants to engage a vendor for certain services over a length of time, the individual can raise that request with the procurement department that can then work on that agreement. Depending on the workflow adopted, your organization may:
2. Create agreement: this involves the primary owner (creator of the agreement) defining the contract type, selecting attributes and template, and verifying the details entered. See Create Agreements Page for complete details.
3. Review and approve agreement: Once the primary owner has created an internal draft of the agreement, it gets published and this published draft can now be sent for reviews and approvals to the team of people that are working on this agreement in various roles.
in this figure shows all the possible states an agreement can be in and the various roles involved:
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