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= Negotiate AI =
 
= Negotiate AI =
  
As Legal people are more comfortable using MS Word to make and edit Agreements as compared to ICM, the Negotiate AI feature has been added in this release to help bridge this gap. This enables real-time negotiation and provides assistance at the time of the Agreement review by looking up similar Agreements or similar Clause text. This feature is available in ICM through a technical configuration.
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As Legal people are more comfortable using MS Word to make and edit Agreements as compared to ICI, the Negotiate AI feature has been added in this release to help bridge this gap. This enables real-time negotiation and provides assistance at the time of the Agreement review by looking up similar Agreements or similar Clause text. This feature is available in ICI through a technical configuration.
  
 
You can now use Negotiate AI to work with Own Paper, Third Party and Legacy Contracts by:
 
You can now use Negotiate AI to work with Own Paper, Third Party and Legacy Contracts by:
  
*Selecting a Discovered Clause text and Attributes in the opened MS Word document of the Agreements and finding similar Clause text in ICM.  
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*Selecting a Discovered Clause text and Attributes in the opened MS Word document of the Agreements and finding similar Clause text in ICI.  
*Updating the Discovered Clause text and Attributes in the opened Word document of the Agreements and saving them to ICM.  
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*Updating the Discovered Clause text and Attributes in the opened Word document of the Agreements and saving them to ICI.  
  
 
'''Note''':
 
'''Note''':
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**Microsoft Office on Windows (connected to Office 365 version): Version 1602 (Build 6741.0000) or later   
 
**Microsoft Office on Windows (connected to Office 365 version): Version 1602 (Build 6741.0000) or later   
  
*ICM supports discovery of ''String, Number, Boolean, Text Area, Currency, Choice, Email, Lookup Cascade, Date, Percentage and User attributes ''as well as validations for mandatory and invalid attribute values for all the supported data types, eligibility of contract types for AI discovery, etc.'' ''In this release, we have extended the discovery support to ''URL'' datatype and provided support for multi-choice, multi-choice lookup datatypes on the ''Attributes Discovery'' page. We have also added an option in the discovered clauses menu of ''NegotiateAI'' to find clauses similar to discovered clauses in the ICM repository.  
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*ICI supports discovery of ''String, Number, Boolean, Text Area, Currency, Choice, Email, Lookup Cascade, Date, Percentage and User attributes ''as well as validations for mandatory and invalid attribute values for all the supported data types, eligibility of contract types for AI discovery, etc.'' ''In this release, we have extended the discovery support to ''URL'' datatype and provided support for multi-choice, multi-choice lookup datatypes on the ''Attributes Discovery'' page. We have also added an option in the discovered clauses menu of ''NegotiateAI'' to find clauses similar to discovered clauses in the ICI repository.  
  
 
 
 
 
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To use Negotiate AI:
 
To use Negotiate AI:
  
1. '''Login '''to ICM. 
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1. '''Login '''to ICI. 
 
<div class="image-green-border">[[File:Negotiate AI 2.png|720px|Negotiate AI 2]]</div>  
 
<div class="image-green-border">[[File:Negotiate AI 2.png|720px|Negotiate AI 2]]</div>  
 
2. '''Open '''the agreement document.
 
2. '''Open '''the agreement document.
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**''Category Order&nbsp;''   
 
**''Category Order&nbsp;''   
 
<div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 8.PNG|720px|7.10 Enhancements in NegotiateAI 8.PNG]]</div>  
 
<div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 8.PNG|720px|7.10 Enhancements in NegotiateAI 8.PNG]]</div>  
12. '''Click''' ''Save ''to save your work in the ''Draft ''status. The same changes will reflect on the ICM UI. A new agreement is created, and the clauses will be displayed on the ''Clauses ''tab on the agreement&nbsp;''Details'' page.
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12. '''Click''' ''Save ''to save your work in the ''Draft ''status. The same changes will reflect on the ICI UI. A new agreement is created, and the clauses will be displayed on the ''Clauses ''tab on the agreement&nbsp;''Details'' page.
 
<div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 9.PNG|720px|7.10 Enhancements in NegotiateAI 9.PNG]]</div>  
 
<div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 9.PNG|720px|7.10 Enhancements in NegotiateAI 9.PNG]]</div>  
 
13. '''Click''' ''Finish''. The remaining workflow continues as expected.
 
13. '''Click''' ''Finish''. The remaining workflow continues as expected.
<div class="note-box">'''Note:''' Before taking any action on the clauses and clicking ''Finish'', you will first need to click ''Publish'' from the ''Agreement Attributes'' section to enable tagging of the clauses in ICM format in the agreement document.</div>  
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<div class="note-box">'''Note:''' Before taking any action on the clauses and clicking ''Finish'', you will first need to click ''Publish'' from the ''Agreement Attributes'' section to enable tagging of the clauses in ICI format in the agreement document.</div>  
 
== Agreement Attributes ==
 
== Agreement Attributes ==
  
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15. '''Edit'''&nbsp;the attributes as required. For example, you can select an ''External Eignatory'' or change the ''Effective Date/Expiry Date.''
 
15. '''Edit'''&nbsp;the attributes as required. For example, you can select an ''External Eignatory'' or change the ''Effective Date/Expiry Date.''
<div class="image-green-border">16.&nbsp;'''Click '''''Publish''. This checks for any validation error in mandatory and invalid attribute values, as shown in the screenshot below:</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 12.png|720px|7.10 Enhancements in NegotiateAI 12.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border"><div class="note-box">'''Note''': Clicking ''Publish'' saves all the changes in ICM. You can continue working on the agreement until you click the ''Finish ''button in the next step.</div> </div>  
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<div class="image-green-border">16.&nbsp;'''Click '''''Publish''. This checks for any validation error in mandatory and invalid attribute values, as shown in the screenshot below:</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 12.png|720px|7.10 Enhancements in NegotiateAI 12.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border"><div class="note-box">'''Note''': Clicking ''Publish'' saves all the changes in ICI. You can continue working on the agreement until you click the ''Finish ''button in the next step.</div> </div>  
17. '''Click '''''Finish''. All the confirmed attribute values are saved and tagged in ICM format in the agreement document, and the latest version of the agreement is created in ICM in the ''Versions ''tab.
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17. '''Click '''''Finish''. All the confirmed attribute values are saved and tagged in ICI format in the agreement document, and the latest version of the agreement is created in ICI in the ''Versions ''tab.
  
 
&nbsp;
 
&nbsp;
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== Similar Agreements&nbsp; ==
 
== Similar Agreements&nbsp; ==
  
18. '''Click'''&nbsp;''View Similar&nbsp;Agreements&nbsp;''if you want to view similar Agreements from ICM that may have been created for other customers or that are of the same Contract Value.
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18. '''Click'''&nbsp;''View Similar&nbsp;Agreements&nbsp;''if you want to view similar Agreements from ICI that may have been created for other customers or that are of the same Contract Value.
 
<div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 2.png|720px|7.10 Enhancements in NegotiateAI 2.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">19. '''Set '''the&nbsp;''Apply Filter''&nbsp;to&nbsp;''ON ''to find similar Agreements.</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 14.PNG|720px|7.10 Enhancements in NegotiateAI 14.PNG]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">20. '''Choose '''the&nbsp;Contract Type&nbsp;from the ''Choose Contract Type'' drop-down to further refine your search.</div>  
 
<div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 2.png|720px|7.10 Enhancements in NegotiateAI 2.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">19. '''Set '''the&nbsp;''Apply Filter''&nbsp;to&nbsp;''ON ''to find similar Agreements.</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:7.10 Enhancements in NegotiateAI 14.PNG|720px|7.10 Enhancements in NegotiateAI 14.PNG]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">20. '''Choose '''the&nbsp;Contract Type&nbsp;from the ''Choose Contract Type'' drop-down to further refine your search.</div>  
 
21. '''Click&nbsp;'''''Proceed'' if you want to find similar Agreements.
 
21. '''Click&nbsp;'''''Proceed'' if you want to find similar Agreements.
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The following options are provided within the Add-in so that the user can:
 
The following options are provided within the Add-in so that the user can:
  
*Select a Clause/text and find similar Clauses from the ICM repository and compare them with the selected one  
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*Select a Clause/text and find similar Clauses from the ICI repository and compare them with the selected one  
*Select similar Agreements present in the ICM repository  
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*Select similar Agreements present in the ICI repository  
 
*Choose a filter to narrow down the Similarity search (for Clauses and Agreements) within particular type of Agreements  
 
*Choose a filter to narrow down the Similarity search (for Clauses and Agreements) within particular type of Agreements  
  
 
&nbsp;
 
&nbsp;
  
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&nbsp;
  
 
=== Creating a Rule and building your own repository ===
 
=== Creating a Rule and building your own repository ===
  
To create a Rule and build your own repository of ICM contracts within which similar Clauses (or Agreements) can be extracted:
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To create a Rule and build your own repository of ICI contracts within which similar Clauses (or Agreements) can be extracted:
  
 
#'''Click''' the ''Configuration'' tile on the Dashboard.  
 
#'''Click''' the ''Configuration'' tile on the Dashboard.  
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You can compare, confirm, replace or review Clauses later. You can also track deviation on the Clauses.
 
You can compare, confirm, replace or review Clauses later. You can also track deviation on the Clauses.
 
<div class="image-green-border">[[File:7.9 Negotiate AI 11.png|720px|7.9 Negotiate AI 11]]</div>  
 
<div class="image-green-border">[[File:7.9 Negotiate AI 11.png|720px|7.9 Negotiate AI 11]]</div>  
12.&nbsp;'''Click''' ''Select from Library'' if you want to select the Clause from the ICM repository.
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12.&nbsp;'''Click''' ''Select from Library'' if you want to select the Clause from the ICI repository.
  
 
13. You can edit the Attributes here from the ''Agreement Metadata'' pane.
 
13. You can edit the Attributes here from the ''Agreement Metadata'' pane.
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3. '''Click''' the ''Discovered Attributes/Clauses'' button.
 
3. '''Click''' the ''Discovered Attributes/Clauses'' button.
  
The discovery is triggered but ICM-tagged attributes and clauses are not discovered. All other attributes and clauses are discovered and displayed, as shown in the screenshots for Clauses and Attributes below:
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The discovery is triggered but ICI-tagged attributes and clauses are not discovered. All other attributes and clauses are discovered and displayed, as shown in the screenshots for Clauses and Attributes below:
  
 
'''Clauses:'''
 
'''Clauses:'''
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*If you create an agreement that does not have the ''Clause Discovery Type'' attribute, an error message is displayed as shown in the screenshot below:  
 
*If you create an agreement that does not have the ''Clause Discovery Type'' attribute, an error message is displayed as shown in the screenshot below:  
 
<div class="image-green-border">[[File:7.10 Discover AI Obligation AI Support for Own Paper 16.PNG|720px|7.10 Discover AI Obligation AI Support for Own Paper 16.PNG]]</div>  
 
<div class="image-green-border">[[File:7.10 Discover AI Obligation AI Support for Own Paper 16.PNG|720px|7.10 Discover AI Obligation AI Support for Own Paper 16.PNG]]</div>  
*If a latest agreement version is present in ICM, but you open the previous version using Icertis Experience for Word, ICM automatically detects the latest version, as shown in the screenshot below:  
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*If a latest agreement version is present in ICI, but you open the previous version using Icertis Experience for Word, ICI automatically detects the latest version, as shown in the screenshot below:  
 
<ul style="list-style-type: circle; margin-left: 40px;">
 
<ul style="list-style-type: circle; margin-left: 40px;">
 
<li>Clicking ''Yes'' will automatically download and open the latest version.</li>
 
<li>Clicking ''Yes'' will automatically download and open the latest version.</li>
<li>Clicking ''No ''will let you continue working on the previous version. After you confirm the attributes and clauses and click ''Finish'', this version will be saved as the latest one in ICM.</li>
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<li>Clicking ''No ''will let you continue working on the previous version. After you confirm the attributes and clauses and click ''Finish'', this version will be saved as the latest one in ICI.</li>
 
</ul>
 
</ul>
 
<div class="image-green-border">[[File:7.10 Discover AI Obligation AI Support for Own Paper 17.png|720px|7.10 Discover AI Obligation AI Support for Own Paper 17.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border"><div class="note-box">'''Note: '''The automatic download and opening of the latest agreement version is supported only in Microsoft Office 365 Word version. In the Office Desktop version, the below error message is displayed:</div> </div> <div>&nbsp;</div> <div class="image-green-border">&nbsp;[[File:7.10 Discover AI Obligation AI Support for Own Paper 18.png|720px|7.10 Discover AI Obligation AI Support for Own Paper 18.png]]</div> <div class="image-green-border">&nbsp;</div>  
 
<div class="image-green-border">[[File:7.10 Discover AI Obligation AI Support for Own Paper 17.png|720px|7.10 Discover AI Obligation AI Support for Own Paper 17.png]]</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border"><div class="note-box">'''Note: '''The automatic download and opening of the latest agreement version is supported only in Microsoft Office 365 Word version. In the Office Desktop version, the below error message is displayed:</div> </div> <div>&nbsp;</div> <div class="image-green-border">&nbsp;[[File:7.10 Discover AI Obligation AI Support for Own Paper 18.png|720px|7.10 Discover AI Obligation AI Support for Own Paper 18.png]]</div> <div class="image-green-border">&nbsp;</div>  
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== AI powered playbook in WordAI ==
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With this release, ICI is introducing a legal playbook in the WordAI app that uses artificial intelligence to identify exceptions in the contract and actions taken on them, as well as assess the risk when these exceptions are accepted by the negotiators to be able to take corrective actions and mitigate risks.&nbsp;
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Earlier, negotiators had to manually review each clause to find deviations or track how the negotiations have proceeded through multiple exchanges over a period of time and detect the risks of the agreement. &nbsp;<br/> Now, ICI supports digitization of the legal playbook using masterdata that allows users to define and parameterize multiple playbook positions (data types) for standard library clauses or contract types, define rules for playbook exceptions, and assign risk scores for each playbook exception.&nbsp;
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The exceptions are identified by the WordAI app using the discovery process allowing users to review and take corrective actions. Based on the actions taken, a risk assessment is done and a risk report is then available which displays the cumulative risk scores across different versions.
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Negotiators can now:
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*Define the structure and setup the playbook by configuring a masterdata in ICI.
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*Define the parameters and rules to raise playbook exceptions for supported datatypes (number, currency, percentage and string). For example, define the range for limitation of liability and raise an exception if it is out of range.
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*Use Artificial Inteligence to identify and highlight the playbook exceptions in the document.
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*Review all discovered exceptions that are listed down on the page and take corrective actions as required.
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*Assess the risk for each revised contract version when exceptions are accepted using risk assessment scores.
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*Review the version-wise cumulative risk using a risk report.
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By default, the playbook is disabled and can be enabled by setting parameters in configuration key.
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=== Digitization of legal playbook in ICI using masterdata ===
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The playbook masterdata is the repository where users can define the clause wise playbook exceptions and their defining parameters.<br/> Users can configure a masterdata and define multiple playbook positions for a standard library clause in context of the contract type in which the clause is used. Users can also specify parameters and criteria for playbook positions to raise exceptions.
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The Legal playbook masterdata can include details about:
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*Sections or clause
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*Context: what to look for in the document
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*Standard position: position of the exception in a document
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*Rationale: the rational reasoning for exception
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*Alternate languages
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*Walk away position
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*Escalations
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==== Seeded playbook Attributes ====
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ICI provides set of seeded global attributes using which users can create and execute legal playbook exceptions on ICM clauses.
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The attributes are:
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[[File:7.14 Playbook Attributes.png|720px|7.14 Playbook Attributes.png]]
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<div class="image-green-border">&nbsp;</div>
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==== Configuring playbook Masterdata contract types ====
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Users can configure a playbook masterdata with the seeded global attributes to define criteria to capture exceptions in the document.
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To create masterdata:
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1.&nbsp;'''Click '''''Configuration > Create Contract Type'' on the ''Home ''page. The ''Select Contract Type'' page opens.
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<div class="image-green-border">[[File:Configuring playbook Masterdata contract types.png|720px|Configuring playbook Masterdata contract types.png]]</div>
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2.&nbsp;'''Select '''''Masterdata''.&nbsp;
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<div class="image-green-border">[[File:Configuring playbook Masterdata contract types2.png|720px|Configuring playbook Masterdata contract types2.png]]</div>
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3.&nbsp;'''Click '''''Next''. The ''Create Contract Type'' page opens.
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4.&nbsp;'''Enter '''''Contract Type Name''. For example, ''ContractPlaybook''.
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<div class="note-box">'''Note''': The masterdata contract type name provided in the ''Contract Type Name'' field should be same as the technical name set up for masterdata in the ICI&nbsp;technical configuration file.</div>
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5.&nbsp;'''Enter '''''Description''.
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<div class="image-green-border">[[File:Configuring playbook Masterdata contract types3.png|720px|Configuring playbook Masterdata contract types3.png]]</div>
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6.&nbsp;'''Click '''''Next''. The ''Attributes ''page opens.
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7.&nbsp;'''Select '''a seeded playbook attribute in the ''Available Attribute'' column. For example, ''Clause Library Clause Code''.
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8.&nbsp;'''Move '''the attribute to the ''Selected Attribute'' column using action arrows.
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9.&nbsp;'''Edit '''attribute properties as required.
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10.&nbsp;'''Click '''''Save''. The ''Attribute updated successfully'' message is displayed.
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<div class="image-green-border">[[File:Configuring playbook Masterdata contract types4.png|720px|Configuring playbook Masterdata contract types4.png]]</div>
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11.&nbsp;'''Add '''all the mandatory attributes for legal playbook following steps from number 7 to 10.
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12.&nbsp;'''Click '''''Next''. The ''Display Preference'' tab opens.
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13.&nbsp;'''Enter '''the details on the ''Display Preference'' and ''Team ''tab.
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14.&nbsp;'''Click '''''Next''. The ''Verify'' page opens.
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15.&nbsp;'''Verify '''the details and click ''Create''. The masterdata is created.
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16.&nbsp;'''Approve '''the masterdata following the ICI&nbsp;approval workflow.
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==== Creating masterdata instance ====
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Users can add multiple playbook exceptions by creating playbook masterdata instances. Users can associate the playbook exception with the standard library clause.
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To create masterdata instance:
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1.&nbsp;'''Click '''Configuration > Masterdata > Create Masterdata on the Home page. The Create Masterdata page opens.
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<div class="image-green-border">[[File:Creating masterdata instance.png|720px|Creating masterdata instance.png]]</div>
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2.&nbsp;'''Select '''the ''Masterdata''. For example, ''ContractPlaybook''.
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3.&nbsp;'''Click '''''Next''. The ''Attributes ''page opens.
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<div class="image-green-border">[[File:Creating masterdata instance2.png|720px|Creating masterdata instance2.png]]</div>
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4.&nbsp;'''Enter '''the details in the configured attributes.
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<div class="image-green-border">[[File:Creating masterdata instance3.png|720px|Creating masterdata instance3.png]]</div>
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5.&nbsp;'''Click '''''Save''. The masterdata instance is created.
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==== Accessing playbook from within the clause on ICI instance ====
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Users can access the playbook and view all exception details related to a clause on the ICI instance when the playbook is enable on the instance through technical configuration and the clause is associated with the masterdata instance.
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To view a clause:
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1.&nbsp;'''Click '''''Clause Management > Clauses'' on the ''Home ''page. The ''Clause ''index page opens.
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2.&nbsp;'''Click '''''View Record'' icon corresponding the clause you want to access. The clause ''Details ''page opens.
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3.&nbsp;'''Select '''''Playbook ''tab. the overview of the exception opens.
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4.&nbsp;'''Click '''''View Record'' icon corresponding to the exception to view its masterdata instance.
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Users can create and associate multiple exceptions (masterdata instances) with a clause.
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<div class="image-green-border">[[File:Accessing Playbook.png|720px|Accessing Playbook.png]]</div> <div class="image-green-border">&nbsp;</div>
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=== Configuring risk associations for playbook exceptions ===
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The risk assessment is performed for the agreement by assessing playbook exceptions and risk scores of those exceptions in the agreement whenever a new version is uploaded in ICI. The risk association will be created for each agreement version for every playbook exception. The risk associations are created for the agreement by configuring the event rule.
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Risk Assessment contract type is an associated document contract type. Users should configure the risk Assessment with the set of required attributes as:
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*Agreement Code
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*Name
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*Contract Name
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*Risk Criteria
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*Risk Type
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*Clause Library Clause Code
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*Clause Library Clause Name
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*Risk Description
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*Risk Assessment
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*Contract Version
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*Assessment Date
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To add the association to the contract type:
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1.&nbsp;'''Click '''''Configuration > Create Contract Type'' on the ''Home ''page. The ''Select Contract Type'' page opens.
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<div class="image-green-border">[[File:Configuring risk associations for playbook exceptions.png|720px|Configuring risk associations for playbook exceptions.png]]</div>
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2.&nbsp;'''Click '''''Associated Document''.&nbsp;
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3.&nbsp;'''Click '''''Next''. The ''Create Contract Type'' page opens.
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<div class="image-green-border">[[File:Configuring risk associations for playbook exceptions2.png|720px|Configuring risk associations for playbook exceptions2.png]]</div>
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4.&nbsp;'''Enter '''''Contract Type Name''. For example, ''ContractRiskAssessment''.&nbsp;
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<div class="note-box">'''Note''': The risk assessment associated document contract type name provided in the ''Contract Type Name'' field should be same as the technical name set up for risk assessment in the ICI&nbsp;technical configuration file.</div>
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5.&nbsp;'''Enter '''''Description''.
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6.&nbsp;'''Set '''''Yes/No'' for remaining fields as per requirements.
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7.&nbsp;'''Click '''''Next''. The ''Attributes ''page opens.
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<div class="image-green-border">[[File:Configuring risk associations for playbook exceptions3.png|720px|Configuring risk associations for playbook exceptions3.png]]</div>
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8.&nbsp;'''Search '''for the seeded global attributes configured for playbook in the ''Available Attribute'' pane. For example, ''Clause Library Clause Code''.
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9.&nbsp;'''Add '''the attribute to the ''Selected Attribute'' pane using action arrows.
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10.&nbsp;'''Edit '''the ''Attribute ''properties if required.
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11.&nbsp;'''Click '''''Save''. The ''Attribute ''updated successfully message is displayed.
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12.&nbsp;'''Add '''all the required attributes following steps from number 7 to 10.
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<div class="image-green-border">[[File:Configuring risk associations for playbook exceptions4.png|720px|Configuring risk associations for playbook exceptions4.png]]</div>
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13.&nbsp;'''Click '''''Next''. The ''Display Preference'' tab opens.
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14.&nbsp;'''Enter '''the details on the ''Display Preference'' and Team tab.
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15.&nbsp;'''Click '''''Next''. The ''Verify ''page opens.
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16.&nbsp;'''Verify''' the details and click ''Create''. The associated document contract type is created.
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17.&nbsp;'''Approve '''the contract type following the ICM approval workflow.
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=== Associating risks with agreement contract type ===
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Users can associate the Risk Assessment contract type to the agreement at contract type level to enable the playbook risk assessment. Once configured, risk association will be available on the left navigation pane in the Association tab.
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To edit the contract type and add associations:
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1.&nbsp;&nbsp; &nbsp;'''Click '''''Configurations > Contract Types'' on the ''Home ''page. The contract type index page opens.
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2.&nbsp;&nbsp; &nbsp;'''Click '''''View Record'' icon corresponding to the agreement contract type you want to enable playbook for. For example, ''Master Service Agreement''. The contract type ''Details ''page opens.
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<div class="image-green-border">[[File:Associating risks with agreement contract type.png|720px|Associating risks with agreement contract type.png]]</div>
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3.&nbsp;&nbsp; &nbsp;'''Click '''''Edit''. The ''Edit ''masterdata - ''Details ''tab opens.
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<div class="image-green-border">[[File:Associating risks with agreement contract type2.png|720px|Associating risks with agreement contract type2.png]]</div>
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4.&nbsp;&nbsp; &nbsp;'''Click '''''Next''. The ''Attributes ''tab opens.
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5.&nbsp;&nbsp; &nbsp;'''Click '''''Next''. The ''Association ''tab opens.
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6.&nbsp;&nbsp; &nbsp;'''Click '''''Add Association'' icon. The ''Add Association'' section opens.
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7.&nbsp;&nbsp; &nbsp;'''Enter '''the ''Association Name''. For example, ''ContractRiskAssessment''.&nbsp;
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The ''Relation Type'' will be displayed according to the current agreement and the selected association contract type. For example, ''ParentChild''.
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8.&nbsp;&nbsp; &nbsp;'''Select '''the ''Associated Contract Type''. For example, ''ContractRiskAssessment''.
 +
 +
9.&nbsp;&nbsp; &nbsp;'''Toggle '''the ''Allow Multiple Instance'' field to ''Yes''.
 +
 +
10.&nbsp;&nbsp; &nbsp;'''Click '''''Save''. The association will be added to the agreement contract type.
 +
<div class="image-green-border">[[File:Associating risks with agreement contract type3.png|720px|Associating risks with agreement contract type3.png]]</div>
 +
11.&nbsp;&nbsp; &nbsp;'''Click '''''Next''. The ''Display Preference'' tab opens.
 +
 +
12.&nbsp;&nbsp; &nbsp;'''Enter '''the details on the ''Display Preference'' and ''Team ''tab.
 +
 +
13.&nbsp;&nbsp; &nbsp;'''Click '''''Next''. The ''Verify ''page opens.
 +
 +
14.&nbsp;&nbsp; &nbsp;'''Verify '''the details and click ''Create''. The agreement contract type is updated.
 +
 +
15.&nbsp;&nbsp; &nbsp;'''Approve '''the contract type following the ICI&nbsp;approval workflow.
 +
 +
=== Configuring event rule for associating risks ===
 +
 +
Users can configure event rule to calculate risk scores and create risk associations for agreements whenever a new version of the document is uploaded in the ICI.
 +
 +
Users can also configure event rules to define conditions to raise playbook exceptions using the ICI AI discovery process’s AITriggerDiscovery event. For example, raise exception when specific attributes are present in the clause.
 +
 +
To configure a rule:
 +
 +
1.&nbsp;'''Click '''''Configuration > Rule > Create Rule'' on the ''Home ''page. The ''Create Rule'' page opens.
 +
 +
2.&nbsp;'''Select '''the ''Contract Type''. For example, ''Master Services Agreement''.
 +
 +
3.&nbsp;'''Enter '''the ''Rule Name''. For example, ''Trigger Risk Associations''.
 +
 +
4.&nbsp;'''Select '''the ''Rule Type''. For example, ''Event Rule''. The ''Event ''field is displayed.
 +
 +
5.&nbsp;'''Select '''the ''Event''. For example, ''Agreement Document Uploaded''.
 +
<div class="image-green-border">[[File:Configuring event rule for associating risks.png|720px|Configuring event rule for associating risks.png]]</div>
 +
6.&nbsp;'''Click '''''Next''. The ''Build ''tab opens.&nbsp;
 +
 +
7.&nbsp;'''Click '''the ''Add Rule'' button.&nbsp;
 +
 +
8.&nbsp;'''Click '''''Add Condition''. The section to add rule conditions opens. For example, ''Master Services Agreement Created Date Is After'' current date.
 +
 +
9.&nbsp;'''Select '''''Additional Actions'' option in the ''Select Action'' drop-down.&nbsp;
 +
 +
10.&nbsp;'''Select '''''AITriggerPlaybookRiskAssessment'' option in the next drop-down.
 +
<div class="note-box">'''Note''': The ''AITriggerPlaybookRiskAssessment ''trigger is only available for users with AI license once enabled through technical configuration.</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:Configuring event rule for associating risks2.png|720px|Configuring event rule for associating risks2.png]]</div>
 +
11.&nbsp;'''Select '''''No ''in ''Stop Processing More Rules'' field. The further evaluation of ''Rules'' within a ''Ruleset ''continues.
 +
 +
12.&nbsp;'''Click '''''Validate''. The page to validate the rule by entering attributes values of the selected ''Contract Type'' opens.
 +
 +
13.&nbsp;'''Click '''''Next''. The rule ''Summary ''tab opens.
 +
 +
14.&nbsp;'''Click '''''Create''. The ''Rule ''created successfully message appears. The ''Rule ''is displayed in the list of ''Rules ''of the specific ''Contract Type''.
 +
<div class="image-green-border">[[File:Configuring event rule for associating risks3.png|720px|Configuring event rule for associating risks3.png]]</div>
 +
The risk will be calculated for each uploaded agreement version and risk association will be created for the agreement upon satisfying the rule conditions.
 +
<div class="image-green-border">[[File:Configuring event rule for associating risks4.png|720px|Configuring event rule for associating risks4.png]]</div> <div class="image-green-border">&nbsp;</div>
 +
=== Discovering playbook exceptions using AI ===
 +
 +
When users initiate the discovery process using the Icertis Experience for Word, the AI Discovery process in negotiate AI finds out text in the document which conflicts with legal playbook and lists down all exceptions. Users can review the exception details and take corrective actions on identified exceptions. Users can also select random text in the document and find out whether that complies with playbook.&nbsp;
 +
 +
Discover Attributes and Clauses action is available on the dashboard for agreements with third party paper. The Edit Agreement page opens directly for agreements created with own paper type.
 +
 +
To perform the playbook check using Icertis Experience for Word:
 +
 +
1.&nbsp;'''Click '''''Discover Attributes and Clauses''. The ''Select Contract Type'' page opens.
 +
<div class="image-green-border">[[File:Discovering playbook exceptions using AI.png|720px|Discovering playbook exceptions using AI.png]]</div>
 +
2.&nbsp;'''Select '''the ''Category and Agreement Type''. For example, ''Master Services Agreement''.
 +
<div class="note-box">'''Note''': All Contract Types with the Clause Discovery Type attribute irrespective of the value entered for the attribute, i.e. Discover AI or None are listed in the Agreement Type drop-down.</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:Discovering playbook exceptions using AI2.png|720px|Discovering playbook exceptions using AI2.png]]</div>
 +
3.&nbsp;'''Click '''''Discover''. All discovered clauses are displayed on the on ''Library > Clauses > AI Discovered tab''.
 +
<div class="note-box">'''Note''': Depending on the size of the agreement, the discovery process may take some time.</div>
 +
*The separate tabs for AI Discovered, Library, Playbook Exceptions, Agreement and Parent clauses are available.
 +
*The blue bars next to the clause category names indicate the discovery Confidence Level (High, Medium, and Low) of the discovered clauses.
 +
*Users can sort the search results by Document Order or Category Order.
 +
*Clauses discovered with exceptions are associated with Fix Exception button.
 +
<div class="image-green-border">[[File:Discovering playbook exceptions using AI3.png|720px|Discovering playbook exceptions using AI3.png]]</div>
 +
4.&nbsp;'''Click '''''Playbook Exceptions'' tab to view only those clauses in the document discovered with exceptions.
 +
<div class="image-green-border">[[File:Discovering playbook exceptions using AI4.png|720px|Discovering playbook exceptions using AI4.png]]</div>
 +
5.&nbsp;'''Click '''the ''Fix Exception'' button corresponding to the clause you want to take action on its discovered playbook exception. The cursor control points to the clause in the document and ''Playbook Exception Details'' page opens. The exception details page displays all masterdata attributes defined for the playbook record.
 +
<div class="image-green-border">[[File:Discovering playbook exceptions using AI5.png|720px|Discovering playbook exceptions using AI5.png]]</div>
 +
Users can take the appropriate action on the clause in the document to handle the exception by following the standard playbook position and other details.
 +
<div class="note-box">'''Note''': When a clause has a value in the ''Language Recommendation For Exception'' attribute, users can replace the clause text where the exception has occurred in the document with the recommended language text.</div> <div class="image-green-border">&nbsp;</div> <div class="image-green-border">[[File:Discovering playbook exceptions using AI6.png|720px|Discovering playbook exceptions using AI6.png]]</div>
 +
Users can also perform the playbook exception check on any section of the document by selecting text.
 +
 +
6.&nbsp;'''Select '''the text in the document. For example, subtext in ''Payment Terms'' clause.
 +
 +
7.&nbsp;'''Click '''''Agreement operation/actions'' icon. The drop down with available actions open.
 +
<div class="image-green-border">[[File:Discovering playbook exceptions using AI7.png|720px|Discovering playbook exceptions using AI7.png]]</div>
 +
8.&nbsp;'''Click '''''Find Playbook Exceptions''. The exception listing page opens displaying exceptions, if found, for the selected text.
 +
<div class="image-green-border">[[File:Discovering playbook exceptions using AI8.png|720px|Discovering playbook exceptions using AI8.png]]</div>
 +
9.&nbsp;'''Click '''the ''Fix Exception'' button corresponding to the clause you want to take action on its discovered playbook exception. For example, ''Payment Terms''. The ''Playbook Exception Details'' page opens for the selected clause with all configured playbook exceptions for the selected text are displayed.
 +
<div class="image-green-border">[[File:Discovering playbook exceptions using AI9.png|720px|Discovering playbook exceptions using AI9.png]]</div>
 +
Users can take corrective action on the clause.
 +
 +
10.&nbsp;'''Click '''''Review Complete''. The ''Exception has successfully marked as complete message'' is displayed.&nbsp;
 +
 +
The clause will then be marked with green tick mark indicating that the exception is handled. The Fix Exception button will not be available for the clause anymore on the AI Discovered and Playbook Exception tabs.
 +
<div class="image-green-border">[[File:Discovering playbook exceptions using AI10.png|720px|Discovering playbook exceptions using AI10.png]]<br/> &nbsp;<br/> 11.&nbsp;'''Click '''''Publish'' to share the updates.&nbsp;</div>
 +
12.&nbsp;'''Click '''''Save''. The Agreement is uploaded to ICI Web instance.
 +
 
&nbsp;
 
&nbsp;
  
 +
=== Playbook Risk Assessment Report ===
 +
 +
The Risk Assessment Report is an agreement level report that is now available on the Reports tab of the agreement Details page. It is a trend line chart report that depicts the agreement’s aggregate risk score by their version. ICI's AI algorithm identifies the playbook exceptions for an each version. The risks are calculated based on playbook exceptions and a risk assessment association instance for every exception is created along with its risk score.
 +
 +
The risk report:
 +
 +
*Uses the Report Description field to calculate the version wise aggregate risk score
 +
*Includes details such as Serial No., Risk Assessment instance Id and name, Contract Version, Clause Name, Risk Type, Risk Assessment score and Assessment Date
 +
*Includes a hyperlink to the Risk Assessment association instance in the Record ID column that directs the user to the Risk Assessment page
 +
*Renders with sorted result
 +
*Access is controlled through Security Groups
 +
*Can also be exported to Excel<br/> &nbsp;
 +
 +
To access the Risk Assessment Report:<br/> 1.&nbsp; &nbsp;'''Click '''''Agreement Management'' > ''Agreements'' on the ''Home ''page. The ''Agreement ''index page opens.<br/> 2.&nbsp;&nbsp;'''Click '''''View Record'' icon corresponding to the agreement you want to open. For example, ''ICMMasterServicesAgreement_264''. The agreement ''Details ''page opens.
 +
<div class="image-green-border">[[File:7.14 Playbook risk report 1.png|720px|7.14 Playbook risk report 1.png]]</div> <div class="image-green-border">&nbsp;</div>
 +
3.&nbsp;&nbsp;'''Expand '''the ''Reports ''tab on the left navigation pane. The list of all available reports opens.
 +
<div class="image-green-border">[[File:7.14 Playbook risk report 2.png|720px|7.14 Playbook risk report 2.png]]</div> <div class="image-green-border">&nbsp;</div>
 +
4.&nbsp;&nbsp;'''Click '''''Risk Assessment'' ''Report''. The ''Risk Assessment Reports'' page opens.
 +
 +
The ''Contract Version 1'' has three instances of risk assessment associations for three playbook exceptions for the ''Limitations of Liability'' clause. Each risk association has the risk assessment score as nine. Therefore, the total risk for ''Contract Version 1'' is calculated as ''27''. The total risk for ''Contract Version 2 ''is calculated as ''9''. Similarly, risks scores for each contract version with all exceptions are calculated and represented graphically on the ''Risk Assessment Report'' page.
 +
<div class="image-green-border">[[File:7.14 Playbook risk report 3.png|720px|7.14 Playbook risk report 3.png]]</div> <div class="image-green-border">&nbsp;</div>
 +
5.&nbsp;&nbsp;'''Click '''the risk assessment hyperlink in the ''Record ID'' column. The risk assessment association ''Details ''page opens on the ICI instance.
 +
<div class="image-green-border">[[File:7.14 Playbook risk report 4.png|720px|7.14 Playbook risk report 4.png]]</div>
 
&nbsp;
 
&nbsp;
  
'''Related Topics:'''&nbsp;[[Create_Agreement_Page|Create Agreement]] | [[Managing_US_Federal_Contracts_using_ICM|Managing US Federal Contracts using&nbsp;ICM]]&nbsp; |&nbsp;[[Contract_Digitalization|Contract Digitalization]]&nbsp;|&nbsp;[[Discover_AI|DiscoverAI]]&nbsp;| [[Obligation_AI|ObligationAI]] | [[Visualize_AI|VisualizeAI]]
+
&nbsp;
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 +
&nbsp;
 +
 
 +
{|
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|-
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| &nbsp;
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{|
 +
|-
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| &nbsp; &nbsp;&nbsp;'''Related Topics:'''&nbsp;[[Create_Agreement_Page|Create Agreement]] &#124; [[Managing_US_Federal_Contracts_using_ICM|Managing US Federal Contracts using&nbsp;ICI]]&nbsp; &#124;&nbsp;[[Contract_Digitalization|Contract Digitalization]]&nbsp;&#124;&nbsp;[[Discover_AI|DiscoverAI]]&nbsp;&#124; [[Obligation_AI|ObligationAI]] &#124; [[Visualize_AI|VisualizeAI]]
 +
|}
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|}
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{|
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|-
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| &nbsp;
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|}

Latest revision as of 17:26, 31 March 2021

 

Negotiate AI

As Legal people are more comfortable using MS Word to make and edit Agreements as compared to ICI, the Negotiate AI feature has been added in this release to help bridge this gap. This enables real-time negotiation and provides assistance at the time of the Agreement review by looking up similar Agreements or similar Clause text. This feature is available in ICI through a technical configuration.

You can now use Negotiate AI to work with Own Paper, Third Party and Legacy Contracts by:

  • Selecting a Discovered Clause text and Attributes in the opened MS Word document of the Agreements and finding similar Clause text in ICI.
  • Updating the Discovered Clause text and Attributes in the opened Word document of the Agreements and saving them to ICI.

Note:

  • NegotiateAI supports the following versions:
    • Microsoft Office 2016 Desktop for Windows (versions higher than build 16.0.4390.1000 (64-bit))
    • Microsoft Office on Windows (connected to Office 365 version): Version 1602 (Build 6741.0000) or later
  • ICI supports discovery of String, Number, Boolean, Text Area, Currency, Choice, Email, Lookup Cascade, Date, Percentage and User attributes as well as validations for mandatory and invalid attribute values for all the supported data types, eligibility of contract types for AI discovery, etc. In this release, we have extended the discovery support to URL datatype and provided support for multi-choice, multi-choice lookup datatypes on the Attributes Discovery page. We have also added an option in the discovered clauses menu of NegotiateAI to find clauses similar to discovered clauses in the ICI repository.

 

Prerequisites

  • The plugin Icertis Experience for Word must be installed.
  • All the Discovery features should be present in the plugin Icertis Experience for Word when authoring an agreement, either using own or third party paper.

To use Negotiate AI:

1. Login to ICI. 

Negotiate AI 2

2. Open the agreement document.

3. Click Icertis Experience for Word.

7.10 Enhancements in NegotiateAI 1.PNG

4. The Negotiate AI in the Icertis Experience for Word opens.

7.10 Enhancements in NegotiateAI 2.png
 
5. Click the Discover Attributes/Clauses button.

6. Select the Category and Agreement Type.

7.10 Enhancements in NegotiateAI 3.png
 
Note: All Contract Types with the Clause Discovery Type attribute irrespective of the value entered for the attribute, i.e. Discover AI or None are listed in the Agreement Type drop-down.

7. Click Discover. The Discovery in Progress message is displayed while the Clauses are being discovered from the Clause Library and the Attributes are being identified to tag them to the Imported Agreements automatically.

7.10 Enhancements in NegotiateAI 4.png
 
Note: Depending on the size of the Agreement, the discovery process may take some time.

8. The Review Agreement Discovery Now message appears.

7.10 Enhancements in NegotiateAI 5.png

Agreement Clauses

9. Click the Show button to review and select from the detected clauses.

  • The green color dots on the left-hand side indicate the confidence level of the match based on the clauses present in the Clause Library.
  • Click the green dots to display the actions that can be taken on the clauses, such as Select Matched Clause, Ignore Clause and Remove Identification.
7.10 Enhancements in NegotiateAI 6.PNG

10. Click the clause to see the location on the document.

7.10 Enhancements in NegotiateAI 7.PNG
 
11. The following actions can be taken on selected Clause:
  • Click Confirm to confirm that the clause matches with what is available in the Clause Library. This Clause then appears under the Confirm tab.
  • Click Review Later if you are unsure and want to review a clause later.
  • Click Replace Clause if you want to replace the clause with another one.
  • Click Compare to compare the clause based on the match from the Clause Library.
  • Check the Track Deviation box if you want to track the deviations.
  • Sort the Search by: 
    • Document Order
    • Category Order 
7.10 Enhancements in NegotiateAI 8.PNG

12. Click Save to save your work in the Draft status. The same changes will reflect on the ICI UI. A new agreement is created, and the clauses will be displayed on the Clauses tab on the agreement Details page.

7.10 Enhancements in NegotiateAI 9.PNG

13. Click Finish. The remaining workflow continues as expected.

Note: Before taking any action on the clauses and clicking Finish, you will first need to click Publish from the Agreement Attributes section to enable tagging of the clauses in ICI format in the agreement document.

Agreement Attributes

14. Click the Show button to review and select from the detected attributes. 

7.10 Enhancements in NegotiateAI 10.PNG

All the discovered attributes (such as Contract Value, Effective Date, Expiry Date and so on) are displayed as shown in the screenshot below. The Contract Value is present with the supported currencies. The grouping of attributes is based on the grouping preferences applied at the time of Contract Type creation.

7.10 Enhancements in NegotiateAI 11.png
  • The green color dots on the left-hand side indicate the confidence level of each attribute.
  • Click the green dots to display the actions that can be taken, such as Select Matched Attribute, Ignore Attribute and Identify Attribute.

15. Edit the attributes as required. For example, you can select an External Eignatory or change the Effective Date/Expiry Date.

16. Click Publish. This checks for any validation error in mandatory and invalid attribute values, as shown in the screenshot below:
 
7.10 Enhancements in NegotiateAI 12.png
 
Note: Clicking Publish saves all the changes in ICI. You can continue working on the agreement until you click the Finish button in the next step.

17. Click Finish. All the confirmed attribute values are saved and tagged in ICI format in the agreement document, and the latest version of the agreement is created in ICI in the Versions tab.

 

 

Similar Agreements 

18. Click View Similar Agreements if you want to view similar Agreements from ICI that may have been created for other customers or that are of the same Contract Value.

7.10 Enhancements in NegotiateAI 2.png
 
19. Set the Apply Filter to ON to find similar Agreements.
 
7.10 Enhancements in NegotiateAI 14.PNG
 
20. Choose the Contract Type from the Choose Contract Type drop-down to further refine your search.

21. Click Proceed if you want to find similar Agreements.

It may take some time to find similar data if there are many Agreements. You can see the percentage indicating how much the Agreements match.
 
7.10 Enhancements in NegotiateAI 15.PNG

 

Agreement Similarity

While negotiating a particular Clause, the contract negotiator would like to quickly find similar Clauses in contracts that have already been executed to be able to make informed decisions. This also applies to the Agreement as a whole where the negotiator can refer to historical data from similar Agreements.

The following options are provided within the Add-in so that the user can:

  • Select a Clause/text and find similar Clauses from the ICI repository and compare them with the selected one
  • Select similar Agreements present in the ICI repository
  • Choose a filter to narrow down the Similarity search (for Clauses and Agreements) within particular type of Agreements

 

 

Creating a Rule and building your own repository

To create a Rule and build your own repository of ICI contracts within which similar Clauses (or Agreements) can be extracted:

  1. Click the Configuration tile on the Dashboard.
  2. Click theRules tile.
  3. Click Select Contract Type. For example, Testing Negotiate AI.
  4. Select the Rule that you want to edit.
  5. Enter the Rule Name. For example, Rule to index similarity. 
  6. Enter the Rule Description. The Contract Type, Rule Type and Event are auto populated.
  7. Click Next. The Edit Rule page opens.
  8. Click Update.
  9. The Rule updated successfully message is displayed. Click OK.

 

Finding Similar Clauses (or Agreements)

Let’s consider an example of finding similar Clauses. You can follow the same method to find similar Agreements.

1. Open the Agreement Document. The Negotiate AI in the Icertis Experience for Word opens.

2. Click View Similar Clauses.

7.10 Negotiate AI 5.png
 
Note: Similar Clauses (or Agreements) will be displayed based on the user authorization on the contract.

3. Select a Clause in the Agreement Document and apply the Similarity Filter to search for similar Clauses in it.

7.9 Negotiate AI 6

4. It will be displayed in the Current Selection section.

5. Click Proceed. Clauses that are similar to the selected one will be displayed.

6. Click Compare to get a comparison of the Clauses.

7.9 Negotiate AI 7

7. The Discovery complete message is displayed when similar Clauses are discovered.

8. Click Show to view the discovered Clauses in the Review Agreement Discovery Now section. A list of all discovered Clauses will be displayed in the All tab of the Agreement Clauses pane.

7.9 Negotiate AI 8
 
Note: Both tagged and non-tagged clauses/text within the agreement document will be displayed in the list.

9. Click Sort By if you want to sort the Clauses by Document Order or Category Order.

10. Select a Clause and click Select Matched Clause if it matches your search criteria. For example.Preamble The selected Clauses will then appear in the Confirmed tab. You can ignore a Clause or Remove Identification if it does not match your search criteria. These will then be displayed in the respective tabs.

7.9 Negotiate AI 9

11. Click Save. The Clause Matching Library pane opens.

7.9 Negotiate AI 10

You can compare, confirm, replace or review Clauses later. You can also track deviation on the Clauses.

7.9 Negotiate AI 11

12. Click Select from Library if you want to select the Clause from the ICI repository.

13. You can edit the Attributes here from the Agreement Metadata pane.

7.9 Negotiate AI 12

Discovering Attributes and Clauses using Icertis Experience for Word

When you initiate the discovery process using the Icertis Experience for Word, the system triggers the discovery of attributes and clauses for both - own and third party type of paper. However, only non-tagged attributes and clauses are discovered.

To discover attributes and clauses:

1. Download the latest agreement in Word format from the Versions tab on the agreement Details page.

2. Open the agreement using the Icertis Experience for Word.

3. Click the Discovered Attributes/Clauses button.

The discovery is triggered but ICI-tagged attributes and clauses are not discovered. All other attributes and clauses are discovered and displayed, as shown in the screenshots for Clauses and Attributes below:

Clauses:

7.10 Discover AI Obligation AI Support for Own Paper 14.png
 
Attributes:
 
7.10 Discover AI Obligation AI Support for Own Paper 15.png
 
Note:
  • If you create an agreement that does not have the Clause Discovery Type attribute, an error message is displayed as shown in the screenshot below:
7.10 Discover AI Obligation AI Support for Own Paper 16.PNG
  • If a latest agreement version is present in ICI, but you open the previous version using Icertis Experience for Word, ICI automatically detects the latest version, as shown in the screenshot below:
  • Clicking Yes will automatically download and open the latest version.
  • Clicking No will let you continue working on the previous version. After you confirm the attributes and clauses and click Finish, this version will be saved as the latest one in ICI.
7.10 Discover AI Obligation AI Support for Own Paper 17.png
 
Note: The automatic download and opening of the latest agreement version is supported only in Microsoft Office 365 Word version. In the Office Desktop version, the below error message is displayed:
 
 7.10 Discover AI Obligation AI Support for Own Paper 18.png
 

AI powered playbook in WordAI

With this release, ICI is introducing a legal playbook in the WordAI app that uses artificial intelligence to identify exceptions in the contract and actions taken on them, as well as assess the risk when these exceptions are accepted by the negotiators to be able to take corrective actions and mitigate risks. 

Earlier, negotiators had to manually review each clause to find deviations or track how the negotiations have proceeded through multiple exchanges over a period of time and detect the risks of the agreement.  
Now, ICI supports digitization of the legal playbook using masterdata that allows users to define and parameterize multiple playbook positions (data types) for standard library clauses or contract types, define rules for playbook exceptions, and assign risk scores for each playbook exception. 

The exceptions are identified by the WordAI app using the discovery process allowing users to review and take corrective actions. Based on the actions taken, a risk assessment is done and a risk report is then available which displays the cumulative risk scores across different versions.

Negotiators can now:

  • Define the structure and setup the playbook by configuring a masterdata in ICI.
  • Define the parameters and rules to raise playbook exceptions for supported datatypes (number, currency, percentage and string). For example, define the range for limitation of liability and raise an exception if it is out of range.
  • Use Artificial Inteligence to identify and highlight the playbook exceptions in the document.
  • Review all discovered exceptions that are listed down on the page and take corrective actions as required.
  • Assess the risk for each revised contract version when exceptions are accepted using risk assessment scores.
  • Review the version-wise cumulative risk using a risk report.

By default, the playbook is disabled and can be enabled by setting parameters in configuration key.

Digitization of legal playbook in ICI using masterdata

The playbook masterdata is the repository where users can define the clause wise playbook exceptions and their defining parameters.
Users can configure a masterdata and define multiple playbook positions for a standard library clause in context of the contract type in which the clause is used. Users can also specify parameters and criteria for playbook positions to raise exceptions.

The Legal playbook masterdata can include details about:

  • Sections or clause
  • Context: what to look for in the document
  • Standard position: position of the exception in a document
  • Rationale: the rational reasoning for exception
  • Alternate languages
  • Walk away position
  • Escalations

Seeded playbook Attributes

ICI provides set of seeded global attributes using which users can create and execute legal playbook exceptions on ICM clauses.

The attributes are:

7.14 Playbook Attributes.png

 

Configuring playbook Masterdata contract types

Users can configure a playbook masterdata with the seeded global attributes to define criteria to capture exceptions in the document.

To create masterdata:

1. Click Configuration > Create Contract Type on the Home page. The Select Contract Type page opens.

Configuring playbook Masterdata contract types.png

2. Select Masterdata

Configuring playbook Masterdata contract types2.png

3. Click Next. The Create Contract Type page opens.

4. Enter Contract Type Name. For example, ContractPlaybook.

Note: The masterdata contract type name provided in the Contract Type Name field should be same as the technical name set up for masterdata in the ICI technical configuration file.

5. Enter Description.

Configuring playbook Masterdata contract types3.png

6. Click Next. The Attributes page opens.

7. Select a seeded playbook attribute in the Available Attribute column. For example, Clause Library Clause Code.

8. Move the attribute to the Selected Attribute column using action arrows.

9. Edit attribute properties as required.

10. Click Save. The Attribute updated successfully message is displayed.

Configuring playbook Masterdata contract types4.png

11. Add all the mandatory attributes for legal playbook following steps from number 7 to 10.

12. Click Next. The Display Preference tab opens.

13. Enter the details on the Display Preference and Team tab.

14. Click Next. The Verify page opens.

15. Verify the details and click Create. The masterdata is created.

16. Approve the masterdata following the ICI approval workflow.

Creating masterdata instance

Users can add multiple playbook exceptions by creating playbook masterdata instances. Users can associate the playbook exception with the standard library clause.

To create masterdata instance:

1. Click Configuration > Masterdata > Create Masterdata on the Home page. The Create Masterdata page opens.

Creating masterdata instance.png

2. Select the Masterdata. For example, ContractPlaybook.

3. Click Next. The Attributes page opens.

Creating masterdata instance2.png

4. Enter the details in the configured attributes.

Creating masterdata instance3.png

5. Click Save. The masterdata instance is created.

Accessing playbook from within the clause on ICI instance

Users can access the playbook and view all exception details related to a clause on the ICI instance when the playbook is enable on the instance through technical configuration and the clause is associated with the masterdata instance.

To view a clause:

1. Click Clause Management > Clauses on the Home page. The Clause index page opens.

2. Click View Record icon corresponding the clause you want to access. The clause Details page opens.

3. Select Playbook tab. the overview of the exception opens.

4. Click View Record icon corresponding to the exception to view its masterdata instance.

Users can create and associate multiple exceptions (masterdata instances) with a clause.

Accessing Playbook.png
 

Configuring risk associations for playbook exceptions

The risk assessment is performed for the agreement by assessing playbook exceptions and risk scores of those exceptions in the agreement whenever a new version is uploaded in ICI. The risk association will be created for each agreement version for every playbook exception. The risk associations are created for the agreement by configuring the event rule.

Risk Assessment contract type is an associated document contract type. Users should configure the risk Assessment with the set of required attributes as:

  • Agreement Code
  • Name
  • Contract Name
  • Risk Criteria
  • Risk Type
  • Clause Library Clause Code
  • Clause Library Clause Name
  • Risk Description
  • Risk Assessment
  • Contract Version
  • Assessment Date

To add the association to the contract type:

1. Click Configuration > Create Contract Type on the Home page. The Select Contract Type page opens.

Configuring risk associations for playbook exceptions.png

2. Click Associated Document

3. Click Next. The Create Contract Type page opens.

Configuring risk associations for playbook exceptions2.png

4. Enter Contract Type Name. For example, ContractRiskAssessment

Note: The risk assessment associated document contract type name provided in the Contract Type Name field should be same as the technical name set up for risk assessment in the ICI technical configuration file.

5. Enter Description.

6. Set Yes/No for remaining fields as per requirements.

7. Click Next. The Attributes page opens.

Configuring risk associations for playbook exceptions3.png

8. Search for the seeded global attributes configured for playbook in the Available Attribute pane. For example, Clause Library Clause Code.

9. Add the attribute to the Selected Attribute pane using action arrows.

10. Edit the Attribute properties if required.

11. Click Save. The Attribute updated successfully message is displayed.

12. Add all the required attributes following steps from number 7 to 10.

Configuring risk associations for playbook exceptions4.png

13. Click Next. The Display Preference tab opens.

14. Enter the details on the Display Preference and Team tab.

15. Click Next. The Verify page opens.

16. Verify the details and click Create. The associated document contract type is created.

17. Approve the contract type following the ICM approval workflow.

Associating risks with agreement contract type

Users can associate the Risk Assessment contract type to the agreement at contract type level to enable the playbook risk assessment. Once configured, risk association will be available on the left navigation pane in the Association tab.

To edit the contract type and add associations:

1.    Click Configurations > Contract Types on the Home page. The contract type index page opens.

2.    Click View Record icon corresponding to the agreement contract type you want to enable playbook for. For example, Master Service Agreement. The contract type Details page opens.

Associating risks with agreement contract type.png

3.    Click Edit. The Edit masterdata - Details tab opens.

Associating risks with agreement contract type2.png

4.    Click Next. The Attributes tab opens.

5.    Click Next. The Association tab opens.

6.    Click Add Association icon. The Add Association section opens.

7.    Enter the Association Name. For example, ContractRiskAssessment

The Relation Type will be displayed according to the current agreement and the selected association contract type. For example, ParentChild.

8.    Select the Associated Contract Type. For example, ContractRiskAssessment.

9.    Toggle the Allow Multiple Instance field to Yes.

10.    Click Save. The association will be added to the agreement contract type.

Associating risks with agreement contract type3.png

11.    Click Next. The Display Preference tab opens.

12.    Enter the details on the Display Preference and Team tab.

13.    Click Next. The Verify page opens.

14.    Verify the details and click Create. The agreement contract type is updated.

15.    Approve the contract type following the ICI approval workflow.

Configuring event rule for associating risks

Users can configure event rule to calculate risk scores and create risk associations for agreements whenever a new version of the document is uploaded in the ICI.

Users can also configure event rules to define conditions to raise playbook exceptions using the ICI AI discovery process’s AITriggerDiscovery event. For example, raise exception when specific attributes are present in the clause.

To configure a rule:

1. Click Configuration > Rule > Create Rule on the Home page. The Create Rule page opens.

2. Select the Contract Type. For example, Master Services Agreement.

3. Enter the Rule Name. For example, Trigger Risk Associations.

4. Select the Rule Type. For example, Event Rule. The Event field is displayed.

5. Select the Event. For example, Agreement Document Uploaded.

Configuring event rule for associating risks.png

6. Click Next. The Build tab opens. 

7. Click the Add Rule button. 

8. Click Add Condition. The section to add rule conditions opens. For example, Master Services Agreement Created Date Is After current date.

9. Select Additional Actions option in the Select Action drop-down. 

10. Select AITriggerPlaybookRiskAssessment option in the next drop-down.

Note: The AITriggerPlaybookRiskAssessment trigger is only available for users with AI license once enabled through technical configuration.
 
Configuring event rule for associating risks2.png

11. Select No in Stop Processing More Rules field. The further evaluation of Rules within a Ruleset continues.

12. Click Validate. The page to validate the rule by entering attributes values of the selected Contract Type opens.

13. Click Next. The rule Summary tab opens.

14. Click Create. The Rule created successfully message appears. The Rule is displayed in the list of Rules of the specific Contract Type.

Configuring event rule for associating risks3.png

The risk will be calculated for each uploaded agreement version and risk association will be created for the agreement upon satisfying the rule conditions.

Configuring event rule for associating risks4.png
 

Discovering playbook exceptions using AI

When users initiate the discovery process using the Icertis Experience for Word, the AI Discovery process in negotiate AI finds out text in the document which conflicts with legal playbook and lists down all exceptions. Users can review the exception details and take corrective actions on identified exceptions. Users can also select random text in the document and find out whether that complies with playbook. 

Discover Attributes and Clauses action is available on the dashboard for agreements with third party paper. The Edit Agreement page opens directly for agreements created with own paper type.

To perform the playbook check using Icertis Experience for Word:

1. Click Discover Attributes and Clauses. The Select Contract Type page opens.

Discovering playbook exceptions using AI.png

2. Select the Category and Agreement Type. For example, Master Services Agreement.

Note: All Contract Types with the Clause Discovery Type attribute irrespective of the value entered for the attribute, i.e. Discover AI or None are listed in the Agreement Type drop-down.
 
Discovering playbook exceptions using AI2.png

3. Click Discover. All discovered clauses are displayed on the on Library > Clauses > AI Discovered tab.

Note: Depending on the size of the agreement, the discovery process may take some time.
  • The separate tabs for AI Discovered, Library, Playbook Exceptions, Agreement and Parent clauses are available.
  • The blue bars next to the clause category names indicate the discovery Confidence Level (High, Medium, and Low) of the discovered clauses.
  • Users can sort the search results by Document Order or Category Order.
  • Clauses discovered with exceptions are associated with Fix Exception button.
Discovering playbook exceptions using AI3.png

4. Click Playbook Exceptions tab to view only those clauses in the document discovered with exceptions.

Discovering playbook exceptions using AI4.png

5. Click the Fix Exception button corresponding to the clause you want to take action on its discovered playbook exception. The cursor control points to the clause in the document and Playbook Exception Details page opens. The exception details page displays all masterdata attributes defined for the playbook record.

Discovering playbook exceptions using AI5.png

Users can take the appropriate action on the clause in the document to handle the exception by following the standard playbook position and other details.

Note: When a clause has a value in the Language Recommendation For Exception attribute, users can replace the clause text where the exception has occurred in the document with the recommended language text.
 
Discovering playbook exceptions using AI6.png

Users can also perform the playbook exception check on any section of the document by selecting text.

6. Select the text in the document. For example, subtext in Payment Terms clause.

7. Click Agreement operation/actions icon. The drop down with available actions open.

Discovering playbook exceptions using AI7.png

8. Click Find Playbook Exceptions. The exception listing page opens displaying exceptions, if found, for the selected text.

Discovering playbook exceptions using AI8.png

9. Click the Fix Exception button corresponding to the clause you want to take action on its discovered playbook exception. For example, Payment Terms. The Playbook Exception Details page opens for the selected clause with all configured playbook exceptions for the selected text are displayed.

Discovering playbook exceptions using AI9.png

Users can take corrective action on the clause.

10. Click Review Complete. The Exception has successfully marked as complete message is displayed. 

The clause will then be marked with green tick mark indicating that the exception is handled. The Fix Exception button will not be available for the clause anymore on the AI Discovered and Playbook Exception tabs.

Discovering playbook exceptions using AI10.png
 
11. Click Publish to share the updates. 

12. Click Save. The Agreement is uploaded to ICI Web instance.

 

Playbook Risk Assessment Report

The Risk Assessment Report is an agreement level report that is now available on the Reports tab of the agreement Details page. It is a trend line chart report that depicts the agreement’s aggregate risk score by their version. ICI's AI algorithm identifies the playbook exceptions for an each version. The risks are calculated based on playbook exceptions and a risk assessment association instance for every exception is created along with its risk score.

The risk report:

  • Uses the Report Description field to calculate the version wise aggregate risk score
  • Includes details such as Serial No., Risk Assessment instance Id and name, Contract Version, Clause Name, Risk Type, Risk Assessment score and Assessment Date
  • Includes a hyperlink to the Risk Assessment association instance in the Record ID column that directs the user to the Risk Assessment page
  • Renders with sorted result
  • Access is controlled through Security Groups
  • Can also be exported to Excel
     

To access the Risk Assessment Report:
1.   Click Agreement Management > Agreements on the Home page. The Agreement index page opens.
2.  Click View Record icon corresponding to the agreement you want to open. For example, ICMMasterServicesAgreement_264. The agreement Details page opens.

7.14 Playbook risk report 1.png
 

3.  Expand the Reports tab on the left navigation pane. The list of all available reports opens.

7.14 Playbook risk report 2.png
 

4.  Click Risk Assessment Report. The Risk Assessment Reports page opens.

The Contract Version 1 has three instances of risk assessment associations for three playbook exceptions for the Limitations of Liability clause. Each risk association has the risk assessment score as nine. Therefore, the total risk for Contract Version 1 is calculated as 27. The total risk for Contract Version 2 is calculated as 9. Similarly, risks scores for each contract version with all exceptions are calculated and represented graphically on the Risk Assessment Report page.

7.14 Playbook risk report 3.png
 

5.  Click the risk assessment hyperlink in the Record ID column. The risk assessment association Details page opens on the ICI instance.

7.14 Playbook risk report 4.png

 

 

 

 
    Related Topics: Create Agreement | Managing US Federal Contracts using ICI  | Contract Digitalization | DiscoverAI | ObligationAI | VisualizeAI