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Revision as of 12:18, 14 November 2016
Home > Administrator > Create a Reason
ICM allows you to create Reasons, to track a particular rejection involved in clause, template, attributes etc.
To create a reason:
1. On the User Administration page, click the Reasons tile. The Reasons page appears.
2. Click the Create Reason tile. The Create Reason page appears.
Details tab
Video: Creating a reason
In the Details tab, provide appropriate details as follows.
- a. In the Code box, type an appropriate code for the reason.
- b. In the Heading box, type the appropriate details for the reason.
- c. Click Next go to the Verify tab.
Verify tab
- a. In the Verify tab, verify the information.
- b. Click Save to save the newly created reason.
Related Topics:
Edit a Reason
