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Create / Edit Subscriptions

Using Subscriptions, you can create user notifications and assign appropriate recipients.
While creating subscription:

  • You have to define the entity or a task for which the notification to be sent.
  • You have to define the event at which it will be sent.

To create a subscription:

  1. On the Admin page, click the Notification Settings tile. The All Notifications Category page appears.

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  1. Click the Subscription tile. The Subscriptions page appears.
  1. Click Create Subscription. The Create Subscription page opens.  

Enter the information for the following in the page.

  • Details
  • Template
  • Recipient
  • Verify

Let us go through each of the tabs in detail.

 

Details
a. In the Template Name box, type an appropriate template name for the subscription.
b. In the Entity Name list, click the appropriate entity name.
c. In the Event Name list, click the appropriate event name.
d. In the Category Name list, click the appropriate category name.
e. Click Next. The Template section appears.

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Template

On the Template tab, define a template for user notifications and email notifications.

a. In the Template Subject box, type the relevant entity name for the template.
b. In the Template Body, type an appropriate message text. Click the Attributes list to tag respective attributes in the template body. You can also format the selected attributes by using menu options.
c. Click Next. The Recipient tab appears.

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Recipient

On the Recipient tab, add recipients as follows:

a. Click RTENOTITLE next to Add Recipients.
b. In the Add Recipient dialogue box, select respective users.
c. In the Select Roles list, click the appropriate role.
d. In the Select User Attributes list, click the appropriate attributes, and select the Action User box.
e. Select a user from the user tiles. You can use scroll arrows RTENOTITLE to browse through the user tiles.
f. Click Add. The user name and role appear as a tile.
 
Note: You can tag users in the Notifications Template using their usernames or Email IDs.
g. Click Next. The Verify tab appears.

Verify

On the Verify tab, verify all the information for the Subscription.

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Click Save or Update to create or update the Subscription. Notifications will now be sent as and when respective events occur.