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Home > Administrator > Create a Reason
ICM allows you to create Reasons, to track a particular rejection involved in clause, template, attributes etc.

To create a reason:

1. On the Admin page, click the Reasons tile. The Reasons page appears.

Adm.jpeg

2. Click the Create Reason tile. The Create Reason page appears.

Details tab

Video: Creating a reason

Video

In the Details tab, provide appropriate details as follows.

a. In the Code box, type an appropriate code for the reason.
b. In the Heading box, type the appropriate details for the reason.

Create Reason - Details.png

c. Click Next go to the Verify tab.

Verify tab

a. In the Verify tab, verify the information.
b. Click Save to save the newly created reason.

Create Reason - Verify.png


Related Topics:
Edit a Reason