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Create a Reason

ICM allows you to create Reasons, to track a particular rejection involved in clause, template, attributes etc.

To create a reason:

  1. Click the Reasons tile on the User Administration page. The Reasons page appears.

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  1. Click the Create Reason tile. The Create Reason page appears.

Details tab

 

Provide appropriate details as follows in the Details tab.

  1. Type an appropriate code for the reason In the Code box.
  2. Type the appropriate details for the reason in the Heading box,.

 

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c. Click Next go to the Verify tab.

Verify tab

a. In the Verify tab, verify the information.
b. Click Save to save the newly created reason.

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