Managing User Groups
Search a User Group
In ICM, you can search an existing user groups for multiple reasons such as:
- To know the details of the user groups
- To edit an existing user groups
You use multiple parameters to search a user groups.
Here is the process to search for an existing user groups
In ICM, you can use various options given below, including the dynamic search feature, to find the desired user group.
Option 1:
1. Click the User Groups tile on the User Administration page. The User Groups page that lists the existing user groups appears.
2. Search for a specific user group by using one of the following options:
- Click the Select Field list under Search For, and then select appropriate item. Search results relevant to the item are displayed with a number in bracket.
The number denotes the number of user groups that meet the search criteria.
Click the box to select specific item. A list of user groups relevant to the item is displayed.
- To narrow your search further, type relevant keyword in the Custom Keyword box, and click Apply.
Option 1:
Alternatively, type the keywords in the box provided above the list of user groups. A list of relevant user groups is displayed.
Enhancing your search
Narrow down your search by using any of the following methods:
| Field | Action |
|---|---|
| "..." | Type the search term in double quotation marks. It shows existing user groups that include the exact search term. |
| *...* | Type the search term in star characters. It shows existing user groups that include the exact search term. |
| *... | Add a Prefix * to the search term. It shows existing user groups that end with this term. |
| ...* | Add a Suffix * to the search term. It shows existing user groups that start with this term. |
Viewing the saved search terms
View your saved search terms with the following:
- In the More Searches box, select your saved search, and click
to mark the search term as favorite. - You can find your marked favorites below the tiles.
Create User Group
In ICM, you can create a group of users called a user group.
To create a user group:
1. Click User Groups on the User Administration page. The User Groups page opens.
2. Click Create User Groups. The Create User Groups page opens.
3. On the Details tab:
a.Type a name for the user group that you want to create in the Name box.
- b.Type the description for the user group in the Description box, and then click Next. The Users tab appears.
4. Click 
next to Add User in the Users tab. The Add User dialog box appears.
a. Select appropriate user as a part of the user group you are creating. Alternatively, in the Search User box, type the name of the required user, and click 
.
Use the arrows 
to find the required user.
b. Click Add to add the user. The user that you have selected appears in the Users tab.
5. Click Next. The Verify tab appears.
6. Verify the details you have entered On the Verify tab, and then click Save.
The user group that you have just created appears on the User Group page.
