Edit a Reason

With ICM, you can create, search and edit Reasons to track a particular rejection involved in clause, template, attributes and so on.

To edit a reason:

Search the reason to be edited

1. On the User Administration page, click the Reasons tile. The Reasons page opens.

Edit the reason

2. Click next to the appropriate reason. The Reasons Details page opens.

3. Click Edit button. The Edit Reasonpage opens.

4. In the Details tab, update appropriate information as follows

Details tab

5. In the Code box, type the appropriate code for the reason.

6. In the Heading box, type the appropriate details for the reason.

Verify tab

Click Next to go the Verify tab.

Verify the details, and click Update to update the reason.

The updated content appears in reason heading.