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Search enables you to search across ICM using an extensive search criteria. You may want to search for a specific entity like a request or agreement for several reasons, such as:
The process for searching any entity is identical. We will use Agreements as an example to understand the process.
There are several methods to search within ICM. You can:
You can find the specific agreement you are looking for from the Agreements Page using one of these 3 methods:
Follow these steps to search for agreements using the Category drop down:
1. Click the Agreement Management tile on My Dashboard. This opens the Agreements Page displaying all the existing agreements.
2. Use the Categories drop down to narrow down the agreements and find the exact one you are looking for. For example, search by status, created by or the status changed date, among many other options. This displays all the options that match the selected category.
3. Select the desired criteria by placing a check mark in the boxes next to that option. Only the agreements matching this specified criteria are displayed.
4. Narrow your search further by typing specific keywords in the Custom Keyword field and then click Apply. You can use Boolean operators such as AND/OR or search by wildcards to filter the results. For example:
5. You can also type free text in the Refine Search Here... search box. A list of relevant agreements are displayed.
Follow these steps to use your saved searches:
1. Click the Agreement Management tile on My Dashboard. This opens the Agreements Page displaying all the existing agreements.
2. Click the Saved Searches drop down and select the desired saved search. Refer to Advanced Search for details on saving a search. This displays the agreements matching the criteria defined in the saved search.
Refer to Saved Searches for details on saving a search.
Follow these steps to search using a favorite search:
1. Click the Agreement Management tile on My Dashboard. This opens the Agreements Page displaying all the existing agreements.
2. Click one of the searches defined as a favorite, just below the feature tiles. Refer to Advanced Search for details on adding searches as favorites. This displays the agreements matching the criteria defined in favorite search.
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