From ICIHelp7.15
Setting up the Word Add-in
Once the Word Add-in is properly installed in your system then you need to do the setup part, so that the Word Add-in should get integrated with Microsoft Word. Setup includes the editing of XML files, that needs to be made to both the configuration files.
Follow these steps to setup Word Add-in:
- Open My Computer on your computer.
- Navigate to C:\Program Files (x86)\Icertis Inc.
- Open the add-in folder you wish to edit the configuration file for (ICM Excel Add-in, ICM Word Add-in or ICM Outlook Add-in).
- Look for the SetupConfiguration.xml file in that folder. It is a good idea to make a backup copy of this original file before editing, in case you have to revert your changes.
- Open the file with any word processing software, such as Notepad or Microsoft Word.
- Make the following 2 edits:
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- ApplicationUrl value:, type the URL of the instance you are using, for example, “<a href="https://training.icertis.com”" alt="https://training.icertis.com”" title="https://training.icertis.com”">https://training.icertis.com”</a>
- In the URL value:, type the same URL of the instance as above and add the correct port. The port may be different depending on the instance you are using.
Note: You must have local admin access to your machine to be able to edit these files. Contact your IT department if you need assistance:
- When editing the SetupConfiguration for Excel, ensure that the <CreateUser value="ON"></CreateUser> line exists, as shown by the callout in the figure below. Add it, if it is missing.