From ICIHelp8.2
Notifications Dashboard
Video: Working with Notifications
Alerts are system generated events triggered when you or other users complete a task. They are the notifications sent in the form of emails and are also displayed on the Notifications Dashboard. From Notifications Dashboard you can:
- see current or past activities performed by all users
- sort the notifications in several ways
- perform actions that are assigned to you
To view notifications:
- Click the Alerts tile on My_Dashboard. This opens the Notifications Dashboardpage.
- Click on a specific category to see its sub-category.
- Click on the small arrow to expand the sub-category and see all the notifications for it.
- Click on a specific notification to see it's details on the right pane.
- If required, click on the here link to view the details of the record.
Observe the following things when you work with notifications:
- The Green icon indicates which notification is selected.
- When you click on an unread notification, the bold highlight for the notification disappears and reduces the counter for that category by one.
- The Notifications dashboard will show notifications received over the past 7, 15 and 30 days. To see a different time frame, specify a date range and click Go. The valid range is within a 2 month period.
- Sort any of the notification categories by events or date and click on the ascending or descending order icons.
- Click on the Right and Left arrows to expand and collapse the column with the notification category names.