Obligation Management Reports

 

Obligations Dashboard and Obligation Management Health Reports

The Obligation Management reports address the need for specific reporting techniques so that business executives can track and monitor obligations and fulfillments.

These out-of-the box reports are available to authorized users who have access to the Obligation Management app without any need for customization.

The Obligation Management Reports include:

• Obligations Dashboard Report: provides information of the Fulfillments due in the next 30 days and Fulfillments overdue by the owner. This enables the users to take corrective actions on time and thus mitigate any risks.
• OMH - Obligation Management Health Report: provides an overall view of the total Fulfillments across all agreements that are fulfilled.

Access to these reports can be provided via Security Groups (similar to other reports). Only authorized users with access to Obligation Management can view the Obligation Management Dashboard Reports. Even if the users are authorized to view/access a specific report, the privileges of the Reports further follow the authorization that the user has in ICI. If the user does not have the privileges to view a particular set of Agreements in ICI, for example, they would not see those in the Report even though they have the view privileges for Reports.

To view these reports:

1. Click the Reports tile on the Dashboard. The Reports page opens.

2. Click the Obligation Management from the Default Reports drop-down or select the Obligation Management Dashboard report tile. The Obligations Dashboard and the OMH – Obligation Management Health reports tiles is displayed.

3. Click the Obligations Dashboard tile on the Reports page.

 

Obligation Mangament Dashboard

 

 

Obligation Management Health: 

 

The OMH% is calculated using the formula:

where,

Note: For OMH calculation, count of fulfillments with due date as 8 days prior to the current date is considered

4. The following graphs are displayed: 

• Fulfillments due in next 30 days
• Fulfillments Overdue by Owner

• Click the Fulfillments due in the next 30 days (by agreements) graph. The following columns will be displayed:Obligation Name, Agreement Code, Agreement Name, Obligation ID, Fulfillment for Obligation, Fulfillment ID, Fulfillment Due Date, Fulfillment Extended Due Date, Fulfillment Owner
• Click the Fulfillments Overdue by Owner graph. The following columns will be displayed: Obligation Name, Fulfillment Owner, Total Fulfillments, Total Fulfillments Overdue
• Click the OMH - Obligation Management Health tile on the Reports page.

5. The following columns will be displayed: Agreement Type, Total Fulfillments, Total Fulfillments Open Within, Total Fulfillments Overdue, Total Fulfillments Waiting For, Total Fulfillments Approved Within, Total Fulfillments Approved After, OMH %

6. The health of the Fulfillments are displayed by a color coding. The percentage of fulfillments that are in risk are denoted in red, the fulfillments in between are in the orange color, and the fulfillments that are not in any risk are denoted in green color.

OMH = (D+E) / (Z) * 100

• Z = Total Fulfillments = B+C+D+E
• B = Total Fulfillments Overdue
• C = Total Fulfillments Waiting for Approval
• D = Total Fulfillments within Overdue Date
• E = Total Fulfillments Approved after Overdue Date

Obligation Management Summary Report

The Obligation Management Summary is an out-of-the-box in addition to the OM reporting offerings in ICI, to support business performance monitoring by analyzing performance of obligations and tying them to business metrics.

The Obligation Management Summary Report displays the following tabs: Compliance Dashboard, Resource Assignment, Upcoming Milestones, Recent Milestones, Fulfillment Explorer, SLA Tracking, Health by Contract Types and Timeline.

The insights displayed through each tab will help businesses drive their contract governance meetings. Collectively they can be a key device to track the performance of business KPIs vis-a-vis the planned inputs. Revenue leakage and other such risks can effectively be measured and mitigated by implementing obligation management strategies through the OM App.

The report additionally helps businesses quantify the consumption of Obligation Management across their ICI implementation to further baseline and optimize its enterprise-wide adoption.

The out-of-the-box OM report will be available in the Reports section under “Default Reports > Obligation Management” section. It can be accessed from the Dashboard option under the OM App navigation tile as well.

Similar to other reports, this OM Report can be configured via Security Groups for users to have View and None accesses.

Note: The reports are available in read-only mode. For customizing the reports, users need access to Advanced Analytics. 

The following tabs are displayed in the Obligation Management Summary report:

• Compliance Dashboard
• Resource Assignment
• Upcoming Milestones
• Recent Milestones
• Fulfillment Explorer
• SLA Tracking
• Health by Contract Types
• Timeline

Each tab can be filtered based on the following parameters:

Compliance Dashboard: Displays an overview of obligations and fulfillments by Business Status such as Approved, Cancelled, Overdue and so on. The view can be filtered by each status to derive further business insights.

Resource Assignment: Displays status of fulfillments for different business roles.

Upcoming Fulfillment Milestones: Displays upcoming important timelines for ongoing obligations and fulfillments.

 

Recent Fulfillment Milestones: Displays milestones for recently fulfilled obligations.

Fulfillment Explorer: Displays a comprehensive view of fulfillments, their ownership and statuses.

SLA Tracking: Displays SLAs for ongoing fulfillments to track various metrices.

Obligation Health by Contract Type: Displays obligations and fulfillment distribution across agreement contract types.

Obligation Timeline: Displays the timeline for all obligations and fulfillments.

 

Creating Custom Reports

Users can now include fulfillment completion and obligation compliance data in reports to track and manage compliance. 

To create custom reports the following data set is used. 

The seeded Obligation Management Power BI Dataset now has  

1. Following measures for Agreements 

Measure	Description
Agreement Code	Unique Agreement ID
Agreement Name	Name of the Agreement
Business Status	Business Status
Contract Type Name	Name of the contract type
Created By	Name of the creator of the contract
Created Date	Date on which contract was created
Modified By	If the contract is modified, then name of the person who has modified the contract
Org Unit	Organization Unit
Total No. Of Obligations	Total count of Obligations in all states
Total No. Of Approved Obligations	Total count of Obligations where Business Status = Approved state
Total No. Of Held Obligations	Total count of Obligations where Business Status = On Hold
Total No. Of Withdrawn Obligations	Total count of Obligations where Business Status = Withdrawn
Total No. of Fulfillments	Total Count of Fulfillments (All states)
Total No. of Approved Fulfillments	Total count of Fulfillments where Business Status = “Approved”
Total No. of Waiting for approval Fulfillments	Total Count of Fulfillments where Business Status = “Waiting for Approval”
Total Fulfilment Evidences	Count of All Fulfillments where Fulfillment Evidence is present
Average Obligation Compliance (%)	Average Percentage of compliance as on date with any given obligation of the contract
Average Fulfillment Completion (%)	Average percentage Completion of fulfillments that are liable to be fulfilled TILL DATE

 

 

2.  Following measures for Obligations 

Measure	Description
Holding Entity Section Name	Name of the section which is holding an Entity
Holding Entity Parent Clause Name	Name of the Parent Clause which is holding an Entity
Holding Entity Sub-Clause Name	Name of the Sub-Clause which is holding an Entity
Holding Entity ID	Entity ID
Description	A short description of the obligation
Holding Entity Name	Name of Holding Entity
Name	Obligation Name
Obligation Details	Detailed description of the obligation, its objectives and execution instructions
Triggering Event	Event or trigger that makes the obligation liable to be fulfilled. It is used to capture and identify any conditional obligations
Location	Location
Multi-Party	The flag to indicate if this obligation involves multiple parties
Obligation Group Name	Name of Obligation Group
Obligation Type	Primary type of obligation
Obligation Sub Type	Sub-Type of Obligation
Party	Name of the owning Party for the obligation
Business Unit	Business Unit name of the party that will own the obligation fulfillment
Functional Team	Functional Team within the Business Unit that will own the obligation fulfillment
User Role	User Role within the team that will own obligation fulfillment
Additional User for Fulfillment	To identify any additional user with ownership of the obligation
Additional Fulfillment Owner	To identify any additional user with Owner role for the obligation
Additional Fulfillment Approver	To identify any additional user with Approver role for the obligation
Fulfillment Owner(s)	The user/s who will own all fulfillments of the obligation
Fulfillment Approver(s)	The user/s who will approve all fulfillments of the obligation
Tracking Label	Name of the Tracking Label
Impact Due to Non-Fulfillment	Level of business impact, if the obligation is not fulfilled
Financial Impact Due to Non-Fulfillment	Any financial impact if the obligation is not fulfilled
Minimum Permitted Measure	The minimum measurement that is allowed for fulfillment to achieve
Performance Type	A guiding scale to identify if a measure is good vs. bad. For ex. Higher is Better.
Overdue Impact Label	Name of Overdue Impact label
KPI Category	KPI category to select the Metric for tracking obligation performance
Metric	The Metric to track obligation performance
Unit of Measurement	The unit of measure to track the aforementioned metric
Expected Measure	Expected measure for fulfillment of this obligation
Target Measure	The target planned to achieve with the fulfillment
Quantitative Assessment of Impact	Quantify the amount at stake if obligation is unfulfilled
Qualitative Assessment of Impact	Business impact assessed in qualitative way due to unfulfilled obligation
Extended Due Date	The system will treat a fulfillment as 'Overdue' after the Extended due date
Overdue Buffer Days	Number of days that will be treated as buffer after Due date.
Frequency Type	Set this to 'Time-based' if the system should instantiate Fulfillments at set frequency. Set 'Manual' if the user should manually add Fulfillments to the obligation.
Frequency	The appropriate frequency interval at which the system should instantiate Fulfillments
Due Date	Due date of the Obligation
End Date	End date of the Obligation
Send Notifications	Flag to indicate if the notifications will be sent
Allow Auto Split	Flag to indicate if Auto Split option is enabled
Stay in Approved On Edit	Flag to indicate if the Obligation will remain in Approved state after editing
Hold Expiry Date	Date by which Obligation will be “On Hold”
Allow Inheritance	Flag to indicate if inheritance is enabled
Allow Cascade Action	Flag to indicate if Cascade Action is enabled
Allow Fulfillment Tracking	Flag to indicate if fulfillment tracking is enabled
File Path	File Path of the Obligation
Last Business Status	Last Business Status
Main Obligation ID	Main Obligation ID
Inherited from ID	Parent Obligation ID
Linked Discovered Obligation ID	Linked Discovered Obligation ID
Agreement Code	Agreement Code
Total No. Of Cancelled Fulfillments	Count of fulfillments that are cancelled.
Total No. Of Approved Fulfillments	Count of fulfillments that are approved.
Total No. Of Waiting For Approval Fulfillments	Count of fulfillments that are waiting for approval.
Obligation Tenure	Obligation Tenure in terms of days.
Total No. Of Fulfillments Created	Count of fulfillments that are created till date.
Total No. of Overdue Fulfillments	Count of overdue fulfillments.
Lifetime Fulfillments for Obligation	Count of Obligation Tenure / Frequency
Obligation Compliance (%)	Percentage of compliance as on date with any given obligation of the contract
Fulfillment Completion (%)	Completion of fulfillments that are liable to be fulfilled TILL DATE
Fulfillment Overdue (%)	Percentage of fulfillments that are overdue till date

3. The following measures for Fulfillments  

Measure	Description
Triggering Event	The event or trigger that makes the obligation liable to be fulfilled. It is used to capture and identify any conditional obligations
Description	A short description of the obligation.
End Date	End date of the fulfillment
Obligation Type	Primary type of obligation
Obligation Sub-Type	Sub- Type of Obligation
Business Unit	Business Unit of the party that will own the obligation fulfillment
Functional Team	Functional Team within the Business Unit that will own the obligation fulfillment
User Role	User Role within the team that will own obligation fulfillment
Overdue Buffer Days	Number of days that will be treated as buffer after Due date.
Agreement Code	Unique Agreement ID
Name	Obligation Name
Obligation Details	A detailed description of the obligation with its objectives and execution instructions
Party	Owning party of the obligation fulfillment
Frequency Type	Set this to 'Time-based' if the system should instantiate Fulfillments at set frequency. Set 'Manual' if the user should manually add Fulfillments to the obligation.
Frequency	The appropriate frequency interval at which the system should instantiate Fulfillments
Fulfillment Evidence	File path of the fulfillment document
Extended Due Date	Extended Due Date
Minimum Permitted Measure	The minimum measurement that is allowed for fulfillment to achieve
Additional Fulfillment Owner	Select ‘Yes’ to identify any additional user with Owner role for the obligation
Additional Fulfillment Approver	Select ‘Yes’ to identify any additional user with Approver role for the obligation
Fulfillment Owner(s)	The user/s who will own all fulfillments of this obligation
Fulfillment Approver(s)	The user/s who will approve all fulfillments of this obligation
Due Date	Fulfillment Due Date
Fulfillment Completed Date	Fulfillment Completed Date
KPI Category	To select the Metric for tracking obligation performance
Metric	The Metric to track obligation performance
Unit of Measurement	The unit of measure to track the aforementioned metric
Expected Measure	Expected Measure for fulfillment of this obligation
Target Measure	The target planned to achieve with the fulfillment
Actual Measure	The actual reading for as achieved for this fulfillment instance
Location	Location
Multi Party	Flag to indicate if the fulfillment is multi party
Last Business Status	Last Business Status
Holding Entity Name	Name of the Holding entity
Holding Entity ID	ID of the holding entity
Send Notifications	Flag to indicate if the notifications will be sent
Fulfillment Age	Number of days since the fulfillment was created

Related Topics: Overview of Reports | Agreement Details Page | Legal and Compliance Reports | Admin Reports | Workflow Reports | Sourcing Reports