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The 7.15 Release introduces significant enhancements to the Icertis Contract Intelligence (ICI) platform. It strives to enhance user experience, intelligence, analytics, intuitiveness and usability by continually improving ICI functionalities and the user interface.
The key enhancements of this release include:
These release notes provide an overview of the enhancements to ICI, the mobile app, ICI experience for integrations, and so on.
659853 – Upfront chevron view of agreement journey
In ICI, as per the contracting business paradigm, an agreement entity goes through different workflows and stages starting from authoring to execution, and expiration or termination.
Users can view the current status of an agreement on the Agreement Index or Details page, a generic progress view on the Team tab, and logged audit details on the History tab. To understand the progress of the agreement and find relevant information, the user needs to navigate through multiple tabs.
With this release, a horizontal chevron has been introduced, which is a visual depiction of the agreement’s journey that provides a simple, upfront and consolidated view of the agreement’s lifespan.
The 4 stages of the chevron prominently communicate an entity’s journey including the previous, current and possible future states of the agreement. This considerably improves usability for new and existing users as they can now find information easily and with minimum clicks.
The colors of the chevron are indicative of the stage of the agreement. It displays the following 4 tabs corresponding to the various stages of the agreement’s journey:
1. Generate: Displays the list of actions taken by the user on the agreement before it is published.
2.Approve: Displays the list of approvers as per the defined steps in the agreement, users that have approved the agreement, users with pending approval actions and for how long it has been pending with them.
3. Execute: Displays details such as internal/ external signatories that have either signed the agreement or whose signatures are pending.
4. Manage: Displays the 5 most recent logs of the actions taken by the user to manage the agreement post-execution.
Note:
The administrator can configure access control for users who are not part of the team to sections/ sub-sections in the left navigation pane at the contract type level. The non-team users are generally at a higher level in the organization and may want a quick glance at the contract.
This can be achieved through a backend configuration for the non-team user role in panel mapping as required and is applicable to agreements, amendments, contract requests and association.
659725 – Ability to easily navigate to related entities in multi-level hierarchy
With this release, ICI Business Applications and Implementation teams get the flexibility to set smart link as a means of easy navigation across related entities.
Users can:
584439 – Introducing the Contract Manager role for agreements
In the contracting process, a Contract Manager/ Owner manages or owns the agreement and is generally different from the user who has created/ initiated the agreement.
This user who is managing the agreement might change from time to time. For example, User A may have ownership during authoring process, whereas User B might look after the agreement during the negotiation process.
Hence, the Contract Manager role has been introduced to manage agreement ownership throughout the agreement lifecycle.
With this release:
555890 – Ability to create peer agreement from within the base agreement
Previously, it was possible to create an agreement from the Create Agreement page and link it to another agreement contract type and inherit values from it.
With this release, you can create peer agreements directly from within their associated base agreement inheriting all the attribute values of the base agreement. For example, you can create a SOW directly from the MSA. This is achieved by enabling the following flags - Allow Peer Creation Wizard, Allow Multiple Instances and Allow Two-Way Linkage.
732038 – Ability to use parent’s Organization Unit path when creating associated document
Previously, when creating an associated document, the Organization Unit path of the logged in user gets set, irrespective of the parent agreement’s organization unit path. However, when the parent document is updated, the associated document’s organization unit path is updated to reflect the parent document’s organization path.
With this release, during creation, the organization unit path of the parent document will be displayed by default as the organization path for the associated document, thus improving the usability.
The existing event rules apply for the association creation and changes made to organization path via event rules are captured in the History.
575665 – Ability to capture multiple email IDs in a single data type
Previously, while processing agreements/ requests, email notifications were only being sent to the users who were provisioned in the ICI system.
With this release, users will now be able to capture multiple email addresses at run time in a single attribute configured at the contract type level and send automated email notifications. With this, the business processes and requirements emails are communicated in a better way.
Users can now:
583186 – Ability to add amendment on expired agreement
Currently in ICI, users have to revive the agreement from Expired to Executed state by resetting its expiry date and then add amendments to it.
With this release, the process is standardized by providing the option to add amendments to expired agreements. The amendment creation for expired agreement follows the existing ICI amendment workflow. The agreement is then revived by extending its expiry date as per the amendment.
The Add Amendment action is configurable through role action mapping on the expired state of the agreement. By default, the primary owner, secondary owner and contract manager can add amendments to the expired agreements.
593928 – Ability to configure sender email ID for automated emails
Previously in ICI, all automated emails were sent with one generic email ID based on the set up done for subscription under the notifications.
With this release, the capability is provided to configure the sender’s email ID (From email address) dynamically based on the specific contract type or instance of a record.
Administrators can now:
593938 – Time Zone support for date-dependent automated processes
In ICI, there are scheduled jobs that perform certain actions on agreements based on conditions. For example, an executed/ reviewed agreement gets expired based on the expiry date by a scheduled job. These scheduled jobs followed the Universal Time Zone (UTC) for taking actions on activities of agreement status changes.
To satisfy the requirements of our customers worldwide, ICI now provides the flexibility for enterprise organizations to track the time zone/ region based on their regional offices or as needed by their vendors/ suppliers, etc. A time zone attribute is now provided that supports date factor which needs to be considered for the instance of an agreement.
With this release:
Note: The time zone-based processing can be enabled for all contract types across ICI through a technical configuration. If time zone selection is enabled for the specific agreement at the contract type level, it then overrides the time zone at the system level.
512930 – Triggering service bus events for all actions
For implementation of outbound integrations, they will be listed on various event messages to performance downstream or upstream actions as per customer requirements. To do so, the missing event messages must be added for outbound integrations. Icertis integrates with customers using message bus, where they will be actively subscribing to all the events triggered by ICI.
With this release, subscribers will receive a notification if the agreement expiry has been reset. The subscriber will be informed about the update only when the agreement is updated.
The following system events are published on the message bus - Reset Agreement Expiry, Peer Agreement Association Creation, Peer Agreement Association Deletion, and Confidential and Non-Confidential Actions.
545126 – Availability of business status value in ICI event messages
For outbound integrations to work seamlessly, the business status values along with the ICI status is required. Previously, the business status values were not available in event messages.
With this release, the event messages will also be available on adding items in the data properties via a hook to add the key/ values. This will be fetched at the time of custom integration. This flexibility can also be extended to add other key/ values as per the business requirement.
773907 – Refreshing tasks and commitments
Icertis mobile app users perform actions such as approve, reject and request review on contract requests and agreements. However, the status of the requests or agreements list did not automatically refresh. Enhancements have now been made to the “Refresh” functionality for “Tasks” and “Commitment” tabs to automatically refresh on these actions and improve usability.
850259 – Updating logo and attributes to new guidelines
As part of our effort to consistently improve user experience, the logo and all attributes in the mobile app have been updated as per the new ICI branding guidelines.
773923 – Changing compatibility in Android 11
With this release, Android 11 compatibility changes have been made by setting the target SDK version to 30 for and deprecated methods have been updated.
773917 – Deprecating the UI WebView component for iOS
With this release, the UI WebView component for iOS has been deprecated.
704069 – Enhancing ICI API 2.0 implementation
With this release, support has been added for script and integrated attributes. They are available as cascaded attributes for lookup fields, when configured at the contract type level.
This is applicable for visualize, retrieval, creation and updation of the instances of the following entities:
New visualize endpoints have also been added for the above entities to get information about their attribute and template configuration.
756815 – Downloading associated document API
ICI already supports downloading agreements.
As part of our efforts to continually improve ICI, in this release, new API endpoints have been added to download contract request associated document and agreement associated document.
731961 – Provisioning success or failure message for workflow operations
As workflow APIs are asynchronous, customers using Actions API and API 2.0, get a return success code only on initiation of the workflow. This functionality has been improved so that messages on the service bus are received even for failure notifications.
Users will now get a definite response, with required details of the error and cause, of the async APIs called. Based on the notifications, they can take necessary actions when successful, or corrective measures in the event of a failure.
660859 – Supporting correlation Id in APIs
To work with ICI entities, at times, multiple API calls are needed to complete an operation.
For example, to create an agreement, the following APIs are called in a sequence – “GetInstance”, “SaveExternalUser”, “GetTemplate”, “CreateandPublish”, “ResumeWorkFlow” (API 1.0), “Prepare”, “Create”, “Get”, “Send For Approval”, and “Send for Signature” (API 2.0).
In such cases, due to heavy load, it becomes challenging for administrators to troubleshoot the operation that caused failure of the agreement creation. To resolve this issue, an identifier has been added which can be passed by subsequent APIs for correlating from logging perspective.
The following API changes have been made to ensure that the existing implementation and code do not break:
Note: The implementation of the Tracking Id is optional and the value must be GUID only.
This can be used for:
714872 – Improved document usability
Earlier, ICI placed each content control in a separate paragraph line. Dynamic clauses are added inside the blank content control and they get assembled when the rule is satisfied. Content controls of dynamic clauses for which the rules are not satisfied remain as placeholders.
These placeholders show up as an extra line if the “paragraph control -is switched on. This is true for most of the legal user persona as when they review the document, they always keep this control on. This is identified as a usability concern as this is not only an issue for the customer user, but a bigger one for their customers/ suppliers as well.
With this new functionality, now the end-user no longer views these as separate lines in the assembled document for assembled clauses that are not evaluated, thus improving the user experience and usability.
660390 – Ability to show more clauses per group
With this release, clauses are displayed in a set of 30 clauses per page and pagination has been provided on the clauses, clauses in templates and clauses in agreement pages.
This gives users the option to view clauses that are available in the library in sets of 30 using the previous and next action arrows.
707652 – Availability of extended attributes for clauses and templates in Icertis Experience for Word
In ICI, users capture additional details for clauses and templates in the extended attributes.
These extended attributes are now available in Icertis Experience for Word itself, thus reducing the effort for users to swap between ICI and the add-in to complete simple activities like creation or modification of clauses and templates.
Earlier, users were able to view clause deviations details within Icertis Experience for Word, but not take actions on them.
Now, the deviation approver can not only view the deviation details, but also approve or reject them directly from the add-in instead of having to navigate to ICI to take these actions.
662334/716399 – Introducing AI powered Playbook in Icertis Experience for Word
With this release, ICI is introducing a legal playbook in Icertis Experience for Word that uses artificial intelligence to identify exceptions in the contract and actions taken on them, as well as assess the risk when these exceptions are accepted by the negotiators to be able to take corrective actions and mitigate risks.
Earlier, negotiators had to manually review each clause to find deviations or track how the negotiations have proceeded through multiple exchanges over a period of time and detect the risks of the agreement.
Now, ICI supports digitization of the legal playbook using masterdata that allows users to define and parameterize multiple playbook positions (data types) for standard library clauses or contract types, define rules for playbook exceptions, and assign risk scores for each playbook exception.
The exceptions are identified by the NegotiateAI app using the discovery process allowing users to review and take corrective actions. Based on the actions taken, a risk assessment is done and a risk report is then available which displays the cumulative risk scores across different versions.
575450 – Supporting clause hierarchy in .docx agreements
Previously, clauses discovered through DiscoverAI followed a flat structure in which every paragraph was identified as a clause and assigned a clause category. However, in a contract, each paragraph could be part of a typical hierarchy where, for example, a clause might be a combination of multiple paragraphs forming one section.
With this release, DiscoverAI is being considerably enhanced to identify the different levels within a clause. Users now have a distinct visual representation of clauses with sub-sections of clauses displayed in a delineated view, during the clause discovery process. The hierarchical representation of clauses helps users to compare clause sections, sub-sections, and so on.
Also, document objects which are in the agreement document but not necessarily a part of the clause language will now be identified separately and will be excluded from the actual clause discovery process.
663666 – Enhancing inbuilt discovery model to include additional attributes
The ICI discovery model offers inbuilt support for 14 attributes and more than 40 clauses from MSA, NDA or SoW type of agreement documents.
With this release, identification of the following 9 additional attributes has been introduced - City, State, Zip Code, Country, Point of contact – Name, Point of contact – Title, Point of contact – Address, Point of contact – Email and Point of contact – Phone.
575466 – Support for additional languages in AI apps
Previously, the ICI clause and obligation discovery models were primarily based on the English language.
In this release, these discovery models have been enhanced to support clause and obligation discovery for the following additional languages – German, Spanish and Portuguese, to meet the needs of our customers.
With this release:
514594 – Capability of time zone in reports
ICI reports display the date and time values based on the Time Zone selected in the Locale Settings under Preferences.
514609 – Introducing the Clause Summary Report
Clause library maintenance is a crucial activity for any enterprise managing its contracts digitally. Administrators working with clause libraries also need to handle several recurring clause changes.
With this release, the Clause Summary Report is being introduced in order to help clause administrators to understand the impact that changes made to a clause would have. This enables them to assess how a clause has been used across different agreements, amendments, associations and templates. Also, users can now identify which version of a clause was used in a particular entity.
This default report is accessible from the Admin category of reports and its access is based on Security Groups.
554867 – Support for ICI dashboard in Icertis Experience for Salesforce
In the previous release, we integrated ICI Task Notifications into Salesforce Tasks object, so when users logged on to the Icertis Experience for Salesforce, the standard Salesforce Home page with configurable widgets displayed ICI Tasks within Salesforce Tasks.
With this release, support has been extended to include additional ICI dashboard widgets on the Salesforce Home page, so that users can also perform those actions from within Salesforce that are typically done only through ICI.
Salesforce users can now:
583132 – Support for auto-renewal and reset expiry date in Icertis Experience for Workday
The Icertis Experience for Workday supports Create and Update events for agreements and amendments.
With this release, users will be able to set auto-renewal and/ or reset the expiry date for a contract, when the corresponding contract type is enabled for Workday. In both cases, an amendment record with a revised expiry date gets created for the main agreement in Workday.
These enhancements save time and avoid data duplication, as the updates made on the ICI side are also reflected in Workday.
Note: Only one amendment can be in-process at any given time in the Workday; users need to ensure there are no amendments in progress when initiating both Auto Renewal and Reset Expiry events.
635822 – Support for pre- and post-processing in Generic Integration Framework
Previously, the execution of a custom business logic was not supported in the Generic Integration Framework (GIF) while creating and updating data from an external source to ICI and vice-versa.
With this release, support is being provided for custom pre- and post-processing hooks to GIF in order to considerably reduce implementation time. These hooks are now provided to:
ICI administrators will now be able to:
635823 – Support for defining folder structure in Generic Integration Framework
Previously, the generic integration framework provided a fixed folder structure for file-based inbound masterdata integration.
Now, support is being extended so that users will be able to define and configure the folder structure and file names depending on their business requirement. This reduces the effort during implementation while aiding better adoption of changes on the customer’s system.
With this release, users have:
514636 – Enhancing P2P Tool in ICI Admin user interface
With this release, enhancements have been made in ICI to support additional entities for a seamless P2P experience. This functionality, provided to administrators, can promote configurable entities in pre-production environments to production environments, thus reducing the manual efforts to do so.
The following entities are now supported:
Note: Customers using ICI versions before 7.15 will need to upgrade to use this feature.
703386 – Icertis Software Development Kit for Partner Enablement
Icertis develops strategic partnerships to drive shared business growth, deliver quality implementations and maximize customer satisfaction. In release 7.12, we introduced the Software Development Kit (SDK) to provide the resources and tools needed while implementing ICI.
As part of our continuous efforts to support our partners, we have upgraded the following documents for this release:
The Icertis Contract Intelligence base system can be accessed from any device with an Internet connection and a supported Internet browser. Not all features may be available on all environments. Specific customer environments may have other requirements. The software and hardware requirements for client system as well as mobile application are listed in the table below.
Related Topics: Agreement Management | Association Management | Compliance Management | Template Management | Clause Management | Configuration | Reports | Advanced Analytics | User Administration | ICI Tools | Icertis Business Apps | AIML | ICI Add-ins | ICI Mobile_App | ICI Business Apps Release Notes |
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